Natura Park Beach Eco Resort & Spa
- What's Included
- All Inclusive Features
Blau Natura is a smaller resort but with a beautiful beach and grounds. The area is notable for their greenery and wildlife. This is a quieter resort that does not have as many clubs or nightly entertainment as other competitors, making it perfect for both families and older clients. The rooms are well-kept, and the food enjoyable.
Location: Beachfront/Oceanfront, 50 minutes to Higuey, 20 minutes from the airport.
I’m going to make this review based on what we had (Select Room) and had our own Wi-fi because we’re domincan. (Wii-fi is not included) Our room was middle size and it has all the basic things you’ll need, we were comfy in there.You’re going to see many animals across the hotel yard. We were surprised with the food quality cause normally resorts have awful food. and the Guys from the bars and restaurants are really helpful and nice. We never went to the shows but it looked people enjoy them. Thanks to Carlos Mota for helping us to get a nice room and always keep in touch during our stay. I think compared with the rate this resort is totally fine. Just remember If you’re positive about your vacation you’re going to have a good time in any place if you’re negative Stay home!
Wife and I were there Jan 2016...birds, turtles, fish pools, an oasis!!...Clean everywhere, no college kids, not a lot of kids period..im 32 yrs old with no kids...staff was friendly, food was decent..clean beach..everything u want to buy was available on the beach and not in a dangerous way..they want american $$$ I would recommend to anyone.. Philly to punta is 3.5 hours and then 10 minutes to the resort you get your bang for your buck!
Incredible views, Wildlife within the resort and an amazing Beach! Flamingos, Peacocks and lots of other Wildlife were literally coming up to our back porch. The beach itself was beautiful, the a la cartes were great and the daily buffets were more than adequate. The resort is clean, the service is great, the staff is friendly but remember to tip! I would recommend that you only go off of the resort during tours and excursions led by a legitimate tour guide!
Arrival at resort was in a timely manner - about 20 minutes or so. Check-in was chaotic - there were about 20 people checking in and only one staff member checking people in. There were 16 of us in one group - we all had the Select Package and supposed to have separate check-in. Didn't happen. Finally another staff member comes to help. Rooms were ready; bellboy or security guard take your luggage down some stairs and onto the rooms. There is no elevator to the lower level where all the rooms are located??!!! The room we had was clean and all basic amenities were working. We were lucky enough to get a suite and it was quite large. The locks on the doors are old school - a real key. Same as safety deposit box - it is a key and lock mechanism. Make sure your door handle is in locked position when you pull it closed, it is easy enough to walk out and your door won't be locked - happened a couple times with us. We did have an issue with broken fan (hanging from ceiling by two wires over our bed!!!) - told the front desk and maintenance was there in a timely fashion and fixed it.The food at this resort is okay - there was enough choice to get by. Breakfasts were the usual choices of eggs, sausages, bacon, potatoes, lot of fruit, cheeses, cereals, yogurts. Coffee is in a pot on your table - ask for milk. If you want tea, you will have to fetch your own hot water. Lunch is buffet as well. Four days in a row during our week, they had a beach grill set up but only hamburgers and hotdogs. Very boring if you didn't feel like walking to the main buffet from the beach or pool. One day they did open the snack bar by the pool and it was delicious!!! Then the next day nothing was open at the beach we had to go to the main buffet! Keep a schedule and stick to it!!!Supper was buffet or two out of the three a-la-cartes. The Media Luna (steakhouse) was getting a new roof while we were there. La Perla (seafood) was very good - only fish dishes served (no chicken, beef or pork options available). La Gondola (Italian) was also very good. Service was good at these restaurants.Service at the buffet was almost non-existent. It was a real struggle to get the wait staff's attention - I asked for agua/water in both Spanish and English and got a blank look - the next thing I know, there is a manager at the table asking if everything is okay?! Something got lost in translation!!!! I finally got my water. Wait staff should anticipate that you might like another glass of water or other drink and be there at the table - you shouldn't have to try and catch their attention as they wander around the buffet.There is no air conditioning or air circulation in any of the restaurants, buffet or bars. It can get extremely hot in there. Can you not some add some big fans - the ceilings are high enough. The only restaurant that was comfortable was La Perla down by the beach - there was a nice breeze coming in off the ocean.The English of the wait staff is not very good in my opinion - they really should have a better understanding of basic words.Bar service was okay - sometimes a little heavy handed on the amount of alcohol being poured into drinks. I realize this resort is an 'eco' resort; and I get the use of paper cups for drinks during the day; however, when I go to the bar upstairs from the pool (El Remojon I think) for a before dinner drink with friends (after 6 pm when the pool closes) why do we still need to use paper cups??? It's just not the same - a cup of wine instead of a nice glass of wine!! Really!!???Because we had the "select" package, wi-fi was included all day every day. Best location was in the lobby or main bar downstairs. Although ours did work pretty good in our room first thing in the morning. We also received fruit basket, bottle of sparkling wine, small bottle of rum. There is also a 'select' area on the beach, which was very nice. The rooms are the renovated rooms oceanview.There was a terrible seaweed issue at the beach during our stay. Try as they might, the groundskeepers could not keep up with the amount of seaweed being brought onto shore. First using rakes, then a front-end loader there were piles of seaweed that would compare to some of our Canadian snowdrifts!!! They were still there when we left! Mother Nature at it's best!!The grounds are beautiful and lush with flamingos, ducks, peacocks wandering around. Very nice - lots of small ponds and bridges to walk over.All in all, not a bad vacation but would we return - not likely!
We traveled with a large group of people and all of us booked the select package with Air Canada Vacations. Upon arrival at the resort on Monday Oct 23, at the desk there was one person working behind the counter. Knowing that you have 8 couples arriving for the select package, and we are supposed to have a separate check-in, why is there not more than one person working the check-in counter. Finally after waiting some time, another worker came to help with the check in process, we were given an envelope with the WiFi password, 1 key (an actual key not a card) and told to return in the morning for our coupon for the 20 min massage. With the select package with Air Canada vacations we were supposed to be greeted with private check in, a glass of sparkling wine, a bottle of sparkling wine and a fruit basket. I honestly did not care about the refreshment aspect of this check-in, I am more looking for the convenience, please have the private check in ready and available, and any other amenities that are due included in the greeting package (as advertised), so that I do not have to return to the lobby the next day.Once checked in, we were told to follow the "bell Boy" aka the security guard, he would guide us to our room. We had to walk the entire length of the resort with our suitcases to get to our rooms, it's fine for us young folk, but there were some older people in our group with mobility issues, this was slightly unappealing.Our room, was very clean and bright, we had a beautiful view of the ocean.We returned Tuesday morning, to let them know that the AC was not working and the fridge was not working in our room and that we would like another Key to room. They made note of the maintenance that was needed and we went on our merry way. We returned to the room later that night and the AC and the Fridge were still not working. We returned to the lobby again first thing Wednesday morning to inform them again that the AC and Fridge were not working, I was told they will send someone again. We returned to the room on Wednesday night, and the fridge had been replaced with one that worked, but the AC was still not working. We returned again Thursday morning, and was told that they would send someone, perhaps it's the Canadian in us, but we said ok. On Friday morning, we had to return to the lobby again to tell them the AC is not working, this time I was told that they would have someone fix it, and if it's not fixed they will move us. We returned to our room at 9 pm, and we marched right back to the lobby because they are clearly not understanding that the AC is still not working. The maintenance guy was given the key to our room, and we followed him, he told us he would be right there ( we assumed he was going to get his tools). at 10pm, there was still no Maintenance man, where did he go? we call the lobby, I am told he is on his way, at 10:30pm still no one. I march back to the lobby, where I am told that he is in our room right now. I tell him it better be getting fixed, otherwise we need another room as promised. I am told there are no other rooms. I return to our room and the maintenance man has left, and not fixed anything. It is now 11:30pm at night, and I am now yelling at the front lobby, telling them we want to be moved. The hotel is not at full capacity, find us another room. About 10 mins later a very soft knock on our door, the bell boy asks me to check out another room. We walk into it, and he hasn't even gone in to turn on lights or see if the AC is working. I go in and have to turn everything on. The AC does finally seem to be working. We decided to change rooms. We spoke to the Manager Carlos the following day about how this all transpired, he did not seem impressed. I should not have had to approach them 5 times about the air conditioning, nor have to raise my voice to get my point across.Throughout the week we also found the staff to be extremely inattentive, at the risk of sounding high maintenance, we are folks who enjoy our vacations and want to feel appreciated for spending our time and hard earned money in their country. At the buffet you have to ask several times for water, and sometimes some of the staff don't even understand that. The food at the buffet was ok, it was nothing fancy.Only 2 of the A La Cartes were operational and even they had very strange and restrictive times that they were open.At most I would give this resort a 2 star. The grounds and the beach are beautiful, the rooms are clean and nice. But sadly the service received from the staff (both lobby and restaurants) really mar the potential of the resort.I would suggest choosing another resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited International brands, Domestic beer and House Wine with meals from 10am-1am
- Room service
- Pedal boats
- Boogie boards
- Introductory scuba diving lesson
- Use of bicycles
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- Manager's cocktail party
- 510 rooms in thirteen 2 or 3-storey-buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Steakhouse, International, Italian and Seafood, dress code & reservations required
- Snack bar
- 6 bars including Cocktail bar, Pool bar, Theatre bar and Beach bar
- 1 outdoor pool
- 3 (lit) tennis courts
- Groceries & sundries shop
- Designer boutiques & fine jewelery shop
- Gift shop
- Spa (fee)
- Fitness facilities
- Beauty salon
- Scuba diving on-site (fee)
- 9-hole golf course 5 minutes away
Hotel Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Sofa bed
- Cable/Satellite TV
- Coffee/tea maker
- In-room safe
- Full bathroom
- Balcony or Patio
- Max occupancy 4 up to 3 adults
- Suites also available
For the Kids - Kids 2-12 can enjoy supervised activities daily at the Kids' Club, Playground, games room and the kids' section of main pool. Babysitting services available (fee).
Honeymooners - Receive Suite upgrade (if available at check-in), fruit basket, romantic dinner, breakfast in bed, 10% discount on Spa services, 1st Anniversary 15% discount certificate. Request when you book. Requires proof of marriage.
Wedding! - Packages available. Please inquire.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Natura Park Beach Eco Resort & SpaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Cabeza de Toro Laguna Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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