Natura Park Beach Eco Resort & Spa
- What's Included
- All Inclusive Features
Blau Natura is a smaller resort but with a beautiful beach and grounds. The area is notable for their greenery and wildlife. This is a quieter resort that does not have as many clubs or nightly entertainment as other competitors, making it perfect for both families and older clients. The rooms are well-kept, and the food enjoyable.
Location: Beachfront/Oceanfront, 50 minutes to Higuey, 20 minutes from the airport.
Definitely seen better days. I think a face-lift would do wonders! First they took me to a room occupied by someone else. The telephone didn't work the whole time I was there, although I mentioned it every day. Toilet paper holders broken - toilet paper left on top of toilet. The mosquito netting was ripped - and then fixed. The staff were excellent - friendly and efficient. The food fairly banal and sadly even the tropical fruit was green and unedible. The desserts looked delicious, but didn't live up to their aspect - all the same taste. The ice cream was excellent! The weather was perfect, the grounds are beautiful - the sea warm and the pool also. I don't think I would return.
Enjoyed the resort, grounds, beach and restaurants. We upgraded to the "Select" class. This gave us an upgraded room with new furniture and upgraded amenities. Top shelf drinks was also a benefit. Staff, especially bar tenders, are great, friendly and kind. There is a Select area on the beach, but, due to a lack of signage, security is constantly asking people to leave. We saw numerous incidents of bartenders pouring premium drinks for anyone and the Select beach server taking orders from non-select guests in and outside of the Select area beach. Reported to main desk numerous times but nothing done. Paying an extra fee for the Select upgrade should be respected by all staff. Probably won't return. Also- "Domestic" beer in rooms is Budweiser. What's with that?
We stayed at the Blau Natura Eco Resort and Spa from January 11 to January 18. (it is pronounced BLUE) We booked through Itravel 2000 and were travelling with Transat out of Regina, Via Hamilton to Punta Cana. We paid 1200.00 each to be in a Select Room which all the reviews I read said were nicer (updated and you recieved perks). First the flight, Transat has you packed in like sardines. Option Plus which is there flight program cost 54.00 each (each way)... save your money. So not worth it. Upon arrival to Punta Cana the airport is a hassle for sure. Much like Cancun there are people everywhere trying to get you to follow them... they grab your bag, sound like they are with Air Transat etc. All they want is a tip. My advice, tell them no thank you, pick your own bag up and follow the people towards the exits. Be prepared to stand in long lines after immigration clearance which took 40 minutes, then you stand in a line again to get your suitcases xrayed... Here a man came and said "Air Transat" to which we replied yes, and he grabbed our suitcases, pulled us out of a line of a couple hundred travellers and walked us right past the guards and scanners to the Air Transat desk. I tipped him. Air Transat says bus 47. Out the doors we go, trying to fend off more "helpful" attendants. Outside pressure is doubled by the attendants. Keep you grip on your suitcase and say no thankyou. We wandered up and down the buses and found ours... they are in order by number so 47 was way in the last couple of rows. Don't worry about time. You have lots... you sit there forever once you get to your bus. After waiting 45 minutes we finally headed out with only about 20 guests on board. We stopped at 3 resorts dropping off people. Check in at the Blau was slightly confusing. You stand in line only to be told to go across the lobby. We wandered across the lobby and checked in with "special attendant." We were given a room in Building 7 room 2136 on the main level. It was select room and close to the beach. The select room is pastel colors, newer furnishings/paint but still has issues. No hot water, tub didn't drain, shower falling off wall so you had to hold it. Chips and tile grout missing going under the doors/walls. The room was very nicely cleaned. There are no cups for coffee... just two glass glasses in the main room, and two glass glasses in the bathroom. Paper cups that leak as soon as you fill them from the bottom for the NESPRESSO machine were a pain in the butt. I read about bringing plastic or insulated drink cups and I wish I would have... the cups on the beach for drinking were also all paper and smaller. But I digress. Our maid(s) kept our room decent. Mini fridge had 7up, pepsi, and 3 buds in it. One day someone was in our room and drank one budweisser and left the bottle on the bathroom counter. We were blown away. Had to be the maid or security! No we didn't report it. The result would likely have involved out toothbrushes cleaning the toilet or something equally nasty. We also never took food back to our room as you are not allowed to take food from the buffet.... and we still had HUGE cockroaches in the bathroom at night. I took to leaving the bathroom light on so I could see if they were in there before i went in. Somewhere I read roaches don't like light.... The roaches ran under the edge of the wall and disappeared. To be honest they freaked me out and I was not very happy about them. No information about the resort, restaurants, meal times etc. in your room... you just had to try and figure it out on your own.Food at the Blau... the main buffet was very good. Lots of choices, if you couldn't find something to eat there you weren't hungry. We tried the Fish Restaurant and the Steak Restaurant. The steak one was decent but the buffet was better in our opinion. We did go to the lunch buffet by the beach 2 times and it was good both times. The burger hut leaves a lot to be desired (on the beach) ... only doritos... nothing to put on them and burgers precooked and in some kind of water to keep them from drying out. They had hotdogs which looked nasty and dried out. There was no icecream bar on the beach as advertized. You could not get anything to eat on the resort after the buffet closed down.... having a few drinks in the beach bar at 10:00 pm? get the munchies? there is no food anywhere on the resort... a huge disappointment. No room service. You are hungry by breakfast. Bars... we were so disappointed. As a select person you were supposed to get top shelf booze but unless you watched you never did. Cups were paper and ice was skimped. NOT a blended drink to be found. I LIKE dirty monkeys, and blended Pina Coladas etc. You couldn't get one at this resort anywhere. For me that is a deal breaker and had I been aware of that I would not have gone here. So if you like a blended drink go elsewhere. We never sat at the pool... we are beach people. And the beach is very nice. Soft white sand, ton's of seaweed that less than energetic workers attempt to keep clean throughout the day randomly. In the select section a security guard was kept busy removing guests who weren't select. Again, a little better signage or explanations would have saved a lot of people embarrassment. There were no tables for your drinks on the select beach... nothing... you have to stuff your glass in the sand, your sunglasses, etc. What a ridiculous thing... I can't understand why management would not rectify this?! No beach bathrooms... you must go to your room... we were close to the beach but for others it could easily be a 15 minute walk. Beach was not raked, cups were left in the sand (no tables) cigarette butts left in the sand... disappointing and a little bit of forthought could elimanate this... chairs should be stacked at night, beach should be raked, tables are needed, ashtrays would be smart... we don't smoke and found this so gross! Water was nice, seaweed is there... we took our snorkle stuff but couldn't use it... water was too murkey from wind whipping up waves but it was nice. The area you are allowed to swim in is cordoned off and small... beach security gets upset if you venture out of it... boats will drive right up to you and have no respect for you. Hawkers on the beach are constant. The resort itself while older is very well maintained ... great landscaping, lots of beautiful birds wander through out the grounds and are very tame. Cats in the buffets :) Peacocks walk through the bar, flamingos chatter outside. We loved that part of the resort. The staff was all polite. The massage girls made you crazy. They hunt you like dogs to go for a massage. The pressure that management must put on them! Massage is expensive and girls are not massage therapists but do try. We were supposed to get 20 minutes free but the desk check in doesn't give you any coupon unless you ask... we didn't know that and they would not apply it to my husbands massage "after the fact" even though we hadn't paid for it yet. Honestly, felt kind of ripped off. Most staff has some english, but not all. This resort has ton's of International visitors... mostly Europeans, A LOT of Russians, French (from France) and Germans. We found the Russians to be quite rude. They routinely cut infront of us in buffet lines, and were just generally not friendly. That's life I guess. Topless bathing is allowed and commonplace so if your a prude .... So would I go back? maybe for about $300 less and knowing what I was getting. But the lack of blended drinks is a real deal breaker for us... as well as the roaches and nothing to eat after the buffet closes down. But the Dominican... definately...
Second time here, this time solo.The food is quite good. Huge selection at the main buffet, smaller selection at the beach/pool buffet, but I prefered the food there.Excellent wait staff. Nice beach. Lots of palm trees and shade cover ( except often some guests get up early to reserve primo spots with their towel. ) Not a party place, a little on the mellow side at night, but a nearby disco/ casino is just a quick cab/ walk away.I talked to numerous guests there that were on their second or third timer at the resort.I'll probably come back.
I am writing this while keeping in mind it was one of the cheapest resorts on the list. The staff are hit and miss. Yordany at the front desk got us a new room with a queen bed within one hour of arriving! This amazed anyone who heard as we met two groups who could not get into their premium rooms without a days long struggle. And yet we never got light bulbs or an extra blanket. The towel folks seem to like to give a run around and it is a giant waste of one's time. There are some outstanding, cheerful bartenders at the pool bar. Tip them!English is not fluent for many but a happy attitude and a reminder that you are in another's country makes it all ok. I got stuck waiting at the desk for currency change and just went to the store for a postcard and they found someone to make change.The food.... as a vegetarian it is always a bit tough. It is very repetitive but the omelettes are ok and the fruit is excellent and the mustard salad dressing is yummy. It was pretty much average resort fare lacking in imagination but one will not starve and it is a step above Cuban cheap places. The Italian a la carte has, strangely, one of the best Risottos I've had in some time. The other two were disappointing but a change of pace from the buffet. The pool is clean and cool but the pool bar is more like a cave and not a real meeting place like most. The beach is lovely and we never had to fight for chairs. There is lots of shade!! Next door is a national park and it is a nice walk. Sadly, there is a lot of garbage and I would encourage the hotel to really expand on their "nature" theme and give out bags for collecting or have day each week that the guests can help out, people get bored. There were a lot of weeds on the beach and in the water.Turn right at the beach and head out for a nice 15 walk. If you want your excursions for less speak to some of the guys at the pier. We had a nice beer in the local bar and enjoyed the kids and being off resort. Turn left at the beach and you can walk to the bigger hotels. It is quite a hike (7 ish KM) maybe, to the Barcelo and there you can catch a taxi to wherever. Take a water bottle and some shoes for the rough parts. We went to the San Juan Plaza and had lunch and snooped around the grocery store. Much cheaper rum than at the resort. Taxi back was $15 usd with a bit of a haggle. I believe you can buy bus tickets to the plaza and back from the resort.We took the bus from in from of the hotel to Higuey. It took about an hour, cost 120 DRP, I think, and was an interesting ride through the countryside. When we arrived in Higuey there were tour guides waiting at the church and we paid $15 usd (pretip) for a guide, about 2 hours. He then popped us back onto our return bus with lots of time to spare. This was a great afternoon.The rooms are good. Hot water is hit and miss but remember it is 29 degrees outside. Our mini bar was stocked well but our buddy not so much. Overall, the hotel is quite ok for the price. There are a few things that would improve things. The lobby bar is too small. They should renovate the upstairs space and put a bar there so people have somewhere to meet. A little more variety in the food and a bit more training for the staff. We had one night when there was no bar open. This is not acceptable. They close the beach bar lunch sometimes, I believe according to how full the hotel is. The 15 minutes of free internet per day was hit and miss. The paid internet ($10ish/day) was good enough for emails etc but required constant sign in.The birds around the resort a very charming. I would go back. I had a great time there!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited International brands, Domestic beer and House Wine with meals from 10am-1am
- Room service
- Pedal boats
- Boogie boards
- Introductory scuba diving lesson
- Use of bicycles
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- Manager's cocktail party
- 510 rooms in thirteen 2 or 3-storey-buildings
- 1 buffet restaurant
- 3 a la carte restaurants: Steakhouse, International, Italian and Seafood, dress code & reservations required
- Snack bar
- 6 bars including Cocktail bar, Pool bar, Theatre bar and Beach bar
- 1 outdoor pool
- 3 (lit) tennis courts
- Groceries & sundries shop
- Designer boutiques & fine jewelery shop
- Gift shop
- Spa (fee)
- Fitness facilities
- Beauty salon
- Scuba diving on-site (fee)
- 9-hole golf course 5 minutes away
Hotel Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Sofa bed
- Cable/Satellite TV
- Coffee/tea maker
- In-room safe
- Full bathroom
- Balcony or Patio
- Max occupancy 4 up to 3 adults
- Suites also available
For the Kids - Kids 2-12 can enjoy supervised activities daily at the Kids' Club, Playground, games room and the kids' section of main pool. Babysitting services available (fee).
Honeymooners - Receive Suite upgrade (if available at check-in), fruit basket, romantic dinner, breakfast in bed, 10% discount on Spa services, 1st Anniversary 15% discount certificate. Request when you book. Requires proof of marriage.
Wedding! - Packages available. Please inquire.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Natura Park Beach Eco Resort & SpaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Cabeza de Toro Laguna Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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