Now Onyx Punta Cana

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
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Overview

Situated on Punta Cana's scenic north-eastern coast, the Now Onyx Punta Cana features modern accommodations and amenities in a family-friendly tropical environment. Families and couples can enjoy numerous watersports and resort activities such as scuba diving, windsurfing, fishing, beach volleyball or simply retreat to a quiet oasis at the spa, the palm tree fringed beach or one of the many swimming pools. Kids will love the treasure hunts and big-screen movies shown right on the beach at the Explorer's Club while teens can kick back at the Core Zone Teens Club. As part of the Unlimited Luxury experience you can indulge in unlimited access to gourmet a la carte dining options including Mercure for French cuisine or the Bluewater Grill for those craving a juicy steak. Unlimited premium beverages are served at six bars and lounges including Scores sports bar.


Highlights
  • Beachfront location
  • Kid-friendly food and activities for both younger children and teens
  • Gourmet dining with unlimited premium beverages
  • 5 pools including a salt-water pool

tripadvisor Traveler Reviews
  • Donnysaur : Iowa, USA
Rough seas, but fine vacation

The Now Onyx Punta Cana is a fine resort. Our preferred club accommodations were excellent. Much more spacious room than we have experienced at other all-inclusives. We have spent our lives being careful of our spending, but I will admit that we are glad we spent the extra money for "preferred". Check-in was the easiest we have ever had at a non-US resort. The Preferred club pool was excellent and much quieter that the other pool...much more pleasant space in which to kick back and relax. The "preferred club only" restaurant was disappointing and was the only place I can recall having less than very friendly service...odd and disappointing. Many evening restaurant choices because there is a free exchange of dining privileges with the connected Breathless resort. The beach had excellent sand and was very clean. Plenty of shade structures, but they were a bit close together. The resort is on the Atlantic side of the island and the waves were very boisterous for most of our stay. We did try some stand-up paddling near the end of our stay, but the waves made our inexperienced efforts less than perfectly successful. We took an excursion to the Caribbean side of the island and the water was much calmer. We will certainly consider a return visit.

  • sheerer : Central NY
WOW!!! I LOVE THIS PLACE. The best of the 14 properties I've been to in the DR!

I love, love, love this place! I was even trying to book a room back before I even left! Everything was perfect! I have traveled extensively to the DR and stayed in all the major areas & resort chains. I have come to really love the AMResort chain and this was my first experience with a NOW property. I loved the modern flair. Mostly I loved how the resort was small enough that you got to know everyone, yet large enough that there were plenty of seats and amenities. We were in the preferred adults section. For simplicity of those reading, I'll title each section so you can skip or read as much as you'd like.Rooms:We were in building 5, preferred club, perfect location between both the main pool and preferred adult pool. These rooms are closer to the beach and all the restaurants. The way the balcony angles, most every room I imagine would have a partial ocean view. We had two rooms. One had a bit mustier smell than the other. I think the reason for that is there is such a nice tropical wind there it is so tempting to open your balcony door.. DONT DO IT! Even though it feels nice, it is WAY more humid than your room and traps that humidity into all the natural bambo features of the room, thus making them more musty smelling. The rooms themselves were really well laid out, very clean and the beds super comfy! We had no issues with our room or cleaning services.Pool:They are beautifully laid out, and close proximity to the ocean. You can hear the waves from just about anywhere. We especially loved the adults only pool it was so, so relaxing! Loved our service poolside - Nelis took care of our every need! She was so friendly and took the time to get to know us. Our butler Zorilla, was also very accommodating (although we didn't use him much), he was available for the few things we did need. Loved how the hot tub was in the raised platform and overlooked the ocean waves! Oh, and I can't forget smiley Mogueson (poolside concierge) who was available for anything else you might need! WOW!Beach:The beach was tan, not as white as Bavaro or La Romana hotels, but very smooth and very flat and easy to walk. We enjoyed the ability to walk literally for miles! Plenty of shade and chairs everywhere. The waves were rolling and people kite surfing. Not sure if it's that rough all the time? There was a spot on the point where the water was calmer, and full of coral. I didn't have a chance to see if snorkeling would be good there or not? I am hoping to check it out next time.Food: The restaurants were amazing! We were greeted with smiles and had nothing but positive experiences every time we dined! Freddy took care to greet us and make sure we had excellent service. Orlando waited on on a couple times at the Seaside / Italian restaurants and provided the best service! I really enjoyed all the food (glad I brought stretch pants for the ride back!)Overall, I couldn't find anything wrong with our stay, other than I wish I made the booking for more than 5 days!

  • Reedsme :
Just okay

This was my first experience with an all inclusive in Punta Cana. The hotel is new which was great. However, there’s definitely cleanliness issues! The shared toilets in the lobbies, near the bar, etc were disgusting most of the time. I also could not trust how clean our room actually was - wish I’d brought wipes with me. The views are great as are the pools and beach. The food in the buffet was the best and the restaurants were good. The staff was very friendly. But I could not get past the cleanliness issue especially if it was also reflective of what the kitchen was like.

  • An_Sm_84 : Leeds, United Kingdom
Where are all the people?

This hotel is stunning. The rooms, beach etc, all beautiful. It's expensive but worth it. Preferred club - totally not worth upgrading to this in my view. We didn't and were glad not to have. It's an extra $60 a night per person. You get access to a separate bar, restaurant and pool area (with a better class of sun lounger) but considering how empty the hotel was mid-January, none of those things were necessary. Loungers - at any time on any day there were many more empty sun loungers around the pool than occupied. No getting up at 6am to reserve a lounger here! The staff are also pretty good at removing towels in the afternoon if they look abandoned. Swim up rooms - not worth the upgrade unless you have small kids that need naps whilst you sunbathe. These rooms only get sun for half the day as they face east or west. You could see the disappointment in people's eyes as they gamely sat on their shaded terrace just feet away from fully sunlit public terraces. Lots of the swim-up rooms also face onto a pool that joins the main pool so it's not even a private pool.Other people have commented on things needing to be fixed. It was funny that our room immediately had several broken things. Wardrobe door hanging off the track, loo roll holder fell off the wall, door wouldn't lock, jacuzzi hose leaked, curtain pulling rod broke off. Most of these were fixed on reporting. The wardrobe was never fixed but to be fair, a maintenance man did turn up on the first evening but we were in the room so sent him away. We took a few damp traps and they worked very well.Restaurants - these all close once or twice a week on various nights. However, this includes the buffet restaurant which is the main place to eat. Saturday night it was closed and the speciality restaurants can't cope with the demand so there's no where to eat! We eventually got a table in the French restaurant but service was appalling. Our starters never arrived, just the main dishes. When we ordered dessert we commented again that the starters hadn't been served so instead of dessert we got one of our starters to share! Dessert did eventually arrive. As previously stated, the hotel was very quiet whilst we were there so I dread to think how people eat if it's busy and the buffet is closed. Also had a comedy time trying to eat in the grill restaurant as it was closed on nights it was supposed to be open. We gave the French restaurant a second go on our final night and although we did get all 3 courses this time, we got them in about a 20 minute span. No romantic lingering over dinner here.The music played in the bars/pool area is terrible! Often hardcore trance, totally incongruent with the setting and invasive. Sitting in the cafe drinking coffee at 9am with techno music playing is, er, interesting.The hotel is very far from Santa Domingo and any culture excursions are massively overpriced. You can get all the TUI trips for at least half the price via Trip Advisor. We did step over to Breathless but it was full of loud Americans so we didn't linger. The Breathless pool area was significantly busier than the Now Onyx i.e. finding a spare sun lounger would be difficult.We lied that we were on our honeymoon, hoping for an upgrade, but instead we got the 'honeymoon package'. This is also the anniversary package and includes: a cheesy banner on your room door for the duration of your stay proclaiming that it's your honeymoon/anniversary; one breakfast in bed; one romantic turn down service; a fruit plate and champagne in your room on arrival. In reality, you get 24/7 room service included as standard and a turn down service regardless of it being a special occasion. The champagne is Cava and you have to call room service to get it. We ended up not using any of these things as Cava is available at all bars so we didn't feel the need to sit in our room drinking it. Similar packages presumably exist for birthdays and VIP guests as they also warranted a door banner. We didn't touch the fruit plate yet over the first few days all the grapes disappeared!This all sounds terribly negative but we took it in good humour and whole heartedly recommend the Now Onyx. Would I go back? I generally wouldn't go to the same place twice as the world's a big place, but I'd make an exception for this hotel if I was after a week of beach/poolside relaxation. However, my main criteria for a sun holiday is that I can easily get a sun lounger. I have previously paid for swim-up rooms etc to guarantee this so the quietness of the hotel whilst we were there has positively affected my view. At various points during the holiday I had to wonder where all the people were. According to staff most rooms were booked but other than the night the buffet closed (madness!) we didn't have to wait or queue for anything, not even a seat in the bar.

  • Spkr4life : Clinton, Maryland
A Great Place to Luxuriate

Recently spent 6 days at Now Onyx and it was simply awesome. The accomodations are stellar, the staff superb and the spaces exquisite. Our concierge, Rodney was incredibly helpful and checked on our frequently and our butler, Manuel was on top of everything. From reservations to special requests - we felt like true VIPs the entire stay.The food was average...neighboring property (Breathless - which you have access to) has better food options. If you're looking for a quiet, relaxing retreat i highly recommend this resort. If you'd like to party, hop next door and take advantage of the active night life.I must admit we spent our entire time by the preferred pool and I highly recommend the upgrade.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Limitless access to gourmet à la carte dining options without reservations
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • Explorer's Club (3-12 years old)
  • Core Zone Teens Club (13-17 years old)
  • Non-motorized water sports
  • Complete access for adults-only to the bars, restaurants and pools next door at Breathless Punta Cana

Preferred Club Inclusions

  • Personalized check-in and check-out with concierge service
  • Two Preferred Club lounges
  • Two private pools
  • Upgraded bath amenities
  • Upgraded mini-bar and room service menu
  • Daily continental breakfast, afternoon hot and cold hors-d'oeuvres, exquisite desserts and fine liquors served in the lounge daily
  • Pool concierge and bar service
  • Complimentary newspaper in room every day, upon request
  • 502 Rooms
  • 9 Restaurants
  • 10 Bars
  • 5 Pools
  • Free Wi-Fi available in room and public areas
  • Medical services (fee)
  • Air-conditioned fitness facilities  
  • Jacuzzi
  • Spa (fee)
  • Conference facilities (fee)
  • 24-hour front desk
  • Tour desk
  • Open-air theatre
  • Casino
  • Laundry service (fee)
  • Gift shops
  • Basketball court
  • Bowling alley
  • Tennis courts
  • Motorized water sports (fee) 
  • Accessible rooms available on request basis

Junior Suite Garden View

  • Maximum Occupancy 4; Maximum 3 adults; Maximum 2 children
  • 1 King or 2 Double beds
  • Garden views
  • Balcony or Terrace with Jacuzzi
  • Air-conditioning with individual climate controls
  • Full bathroom with shower
  • Hair dryer
  • Bathrobes and slippers
  • Gilchrist & Soames bath amenities
  • Direct dial telephone
  • Mini-bar (re-stocked regularly)
  • Wi-Fi
  • Flat screen LED cable TV
  • Coffee/tea maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Work desk
  • Electronic key door locks
  • Radio alarm clock
  • Ceiling fan 

Junior Suite Swim-Up

  • Maximum Occupancy 4; Maximum 3 adults; Maximum 2 children
  • 1 King or 2 Double beds
  • Direct pool access
  • Terrace with Jacuzzi
  • Air-conditioning with individual climate controls
  • Full bathroom with shower
  • Hair dryer
  • Bathrobes and slippers
  • Gilchrist & Soames bath amenities
  • Direct dial telephone
  • Mini-bar (re-stocked regularly)
  • Wi-Fi
  • Flat screen LED cable TV
  • Coffee/tea maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Work desk
  • Electronic key door locks
  • Radio alarm clock
  • Ceiling fan 

Preferred Club Junior Suite Pool View

  • Maximum Occupancy 4; Maximum 3 adults; Maximum 2 children
  • 1 King or 2 Double beds
  • Pool views
  • Balcony or Terrace with Jacuzzi
  • Air-conditioning with individual climate controls
  • Full bathroom with shower
  • Hair dryer
  • Bathrobes and slippers
  • Gilchrist & Soames bath amenities
  • Direct dial telephone
  • Mini-bar (re-stocked regularly)
  • Wi-Fi
  • Flat screen LED cable TV
  • Coffee/tea maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Work desk
  • Electronic key door locks
  • Radio alarm clock
  • Ceiling fan 
  • See All Inclusive section for Preferred Club inclusions

Preferred Club Junior Suite Swim-Up

  • Maximum Occupancy 4; Maximum 3 adults; Maximum 2 children
  • 1 King or 2 Double beds
  • Direct pool access
  • Balcony or Terrace with Jacuzzi
  • Air-conditioning with individual climate controls
  • Full bathroom with shower
  • Hair dryer
  • Bathrobes and slippers
  • Gilchrist & Soames bath amenities
  • Direct dial telephone
  • Mini-bar (re-stocked regularly)
  • Wi-Fi
  • Flat screen LED cable TV
  • Coffee/tea maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Work desk
  • Electronic key door locks
  • Radio alarm clock
  • Ceiling fan 
  • See All Inclusive section for Preferred Club inclusions

Preferred Club Junior Suite Partial Ocean View

  • Maximum Occupancy 4; Maximum 3 adults; Maximum 2 children
  • 1 King or 2 Double beds
  • Partial ocean view and/or pool view
  • Balcony or Terrace with Jacuzzi
  • Air-conditioning with individual climate controls
  • Full bathroom with shower
  • Hair dryer
  • Bathrobes and slippers
  • Gilchrist & Soames bath amenities
  • Direct dial telephone
  • Mini-bar (re-stocked regularly)
  • Wi-Fi
  • Flat screen LED cable TV
  • Coffee/tea maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Work desk
  • Electronic key door locks
  • Radio alarm clock
  • Ceiling fan 
  • See All Inclusive section for Preferred Club inclusions

Preferred Club Junior Suite Private Pool

  • Maximum Occupancy 2; Maximum 2 adults
  • 1 King bed
  • Private pool
  • Balcony or Terrace with Jacuzzi
  • Air-conditioning with individual climate controls
  • Full bathroom with shower
  • Hair dryer
  • Bathrobes and slippers
  • Gilchrist & Soames bath amenities
  • Direct dial telephone
  • Mini-bar (re-stocked regularly)
  • Wi-Fi
  • Flat screen LED cable TV
  • Coffee/tea maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Work desk
  • Electronic key door locks
  • Radio alarm clock
  • Ceiling fan 
  • See All Inclusive section for Preferred Club inclusions

Preferred Club Junior Suite Ocean View

  • Maximum Occupancy 4; Maximum 3 adults; Maximum 2 children
  • 1 King or 2 Double beds
  • Ocean views
  • Balcony or Terrace with Jacuzzi
  • Air-conditioning with individual climate controls
  • Full bathroom with shower
  • Hair dryer
  • Bathrobes and slippers
  • Gilchrist & Soames bath amenities
  • Direct dial telephone
  • Mini-bar (re-stocked regularly)
  • Wi-Fi
  • Flat screen LED cable TV
  • Coffee/tea maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Work desk
  • Electronic key door locks
  • Radio alarm clock
  • Ceiling fan 
  • See All Inclusive section for Preferred Club inclusions

Preferred Club Master Suite Oceanfront

  • Maximum Occupancy 2; Maximum 2adults
  • 1 King bed
  • Oceanfront
  • Balcony or Terrace with Jacuzzi
  • Air-conditioning with individual climate controls
  • Full bathroom with shower
  • Hair dryer
  • Bathrobes and slippers
  • Gilchrist & Soames bath amenities
  • Direct dial telephone
  • Mini-bar (re-stocked regularly)
  • Wi-Fi
  • Flat screen LED cable TV
  • Coffee/tea maker
  • Electronic in-room safe
  • Iron & Ironing board
  • Work desk
  • Electronic key door locks
  • Radio alarm clock
  • Ceiling fan 
  • See All Inclusive section for Preferred Club inclusions

Restaurants

Carnival International Cafe

  • Buffet for breakfast, lunch and dinner
  • International
  • Casual dress code 

Barefoot Grill

  • Grill for lunch
  • American
  • Casual dress code 

Bluewater Grill

  • A la carte for dinner
  • Steaks and grilled food
  • Casual elegant dress code

Spice Restaurant

  • A la carte for dinner
  • Asian
  • Casual elegant dress code
  • Note: Tepanyaki tables are for adults and children 12 years or older

Capers

  • A la carte for dinner
  • Italian
  • Casual elegant dress code

Mercure

  • A la carte for dinner
  • French Gourmet
  • Adults Only 18+
  • Formal dress code 

Tamarindo

  • A la carte for dinner
  • Mexican
  • Casual elegant dress code

Faire (Preferred Club)

  • A la carte for breakfast and lunch
  • *For Preferred Club guests only

Coco Café

  • Specialty coffee
  • Snack service

On A Roll

  • Burger bar

Sundaez Ice Cream Parlor

Bars

  • Moments Lobby Bar
  • Scores Sports Bar
  • Prelude Cocktail Bar
  • Splash Swim-up Bar
  • Spotlight Theatre Bar
  • The Mix Beach Bar
  • The Reef Pool Bar
  • Preferred Club Bar
  • Preferred Club Pool Bar
  • Preferred Club Swim-up Bar

Child Policy

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids

Explorer's Kids Club Ages 3-12

  • Arts & Crafts
  • Games (indoor game room with video games)
  • Rock climbing wall
  • Playground area
  • Big screen movies under the stars
  • Ocean trampoline
  • Kids pool
  • Weekly campout adventures
  • All outdoor activities are subject to weather conditions

Core Zone Teens Club Ages 13-17

  • Social events - included weekly bonfires and disco mixers
  • Snack bar with non-alcoholic drinks and snacks
  • Video and table games
  • Plama TV's
  • Giant chess board
  • Billiards
  • Bungee trampoline
  • Internet center

Babysitting service available for a fee.

Pevonia Spa services are available at nearby Breathless Punta Cana.

Spa Facilities

  • Four double treatment cabins
  • Eight single treatment cabins
  • Spa boutique
  • Sun beds
  • Relaxing area
  • Hydrotherapy circuit
  • Lush Spa Bar
  • Steam room
  • Sauna
  • Four therapeutic showers
  • Jacuzzi and a pool with cascade, swan necks and jets
  • Locker areas with showers
  • Beauty salon
  • Fitness centre with cardio equipment and free weights

Honeymoon Bonus

  • Fresh fruit on arrival
  • Bottle of sparkling wine on arrival
  • Special turndown service one evening during stay
  • Breakfast in bed with Mimosas (reservations required in advance via guest service)
  • 15% discount on treatments

Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Offer is subject to change.

Exchange Privileges - Adults at Now Onyx Punta Cana  have access to the adults-only Breathless Punta Cana next door including the Casino, After Dark Nightclub and relax Spa by Pevonia®. Guests at Breathless Punta Cana will have full access to Now Onyx Punta Cana. 

Sip, Savor & See Dining Experience - Guests can enjoy the dining facilities at Now Garden Punta Cana, Now Larimar Puna Cana, Dreams Palm Beach Punta Cana, Dreams Punta Cana Resort & Spa, Dreams La Romana and Dreams Dominicus.

Terms & Conditions The Sip, Savour & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 3 p.m. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year's Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 6 p.m. until 1 a.m., including bars and theatre.

No Single Supplement Promotion - During select dates, AM Resorts waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Not combinable with other promotions. *Subject to change without notice and blackouts may apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Now Onyx Punta Cana
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Now Onyx Punta Cana
Playas Uvero Alto km 275, Punta Cana 23301 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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