- What's Included
- All Inclusive Features
The Occidental Caribe is a nice little resort for those who are looking for a quiet getaway. Good options for food. The buffet items are a little better in quality, compared to the a la carte items. However, checking out the a la carte items should still be a must, as there are some that offer great food options. The resort is staffed with incredibly attentive staff. If you ever have a problem with your stay, the management team and everyone else will go above and beyond to ensure that your concerns are addressed. A great place to stay in Punta Cana.
Location: In Punta Cana, directly on a magnificent white-sand beach, 35 minutes from the airport.
Where to start, the hotel was okay. We loved the size and the layout. Our room was just steps away from the pool and beach. The resort lies horizontal on the beach so you never have a far walk to anything. The food in the buffet was awful. If you got the cook to order food it was fine but when ordering the fresh pasta tell them no salt or easy on the salt. For me it was way too salty to even eat one day. The fresh eggs and omelets in the morning were very good and the bread was very tasty. We went to the Japanese, Mexican, and Italian restaurants and the food in all of them was great. I would definitely recommend booking specialty restaurants every night rather than going to the buffet. You can go to guest services every morning and make a reservation for that day. We never had a problem getting a reservation. Jose at the pool bar was absolutely amazing. His service always went above and behind for us. We tipped him everyday and his service was well worth it. The bar with the live band is obnoxiously loud in my opinion. It sounded great from our balcony but I couldn't stand even walking through that area. The other side has a bar as well that does more piano, saxophone, classical type music. That was really great and enjoyable to sit there have a conversation and a drink. The rooms are fairly large with lots of room to move around. The beds were hard but definitely on the newer side. We had no beer in our mini fridge the first day but a quick call to the front desk and we never had an issue again. Our safe also didn't work but maintenance came and fixed that once we were back in our room. The rooms were clean, sometimes were were missing towels, one day no face cloths, another no hand towel. Just random things that were forgotten but also not a big deal to us.The beach is beautiful and always clean! The pool is also very nice. There are two of them, one on each side and both are beautiful. One has a pool bar, the other does not. We didn't go to any of the shows so I can't speak on that. The front desk staff was very nice and helpful. Most spoke very good English. They will give you free wifi for a day if you write a 5* review on their facebook page. That being said don't trust the reviews you read on facebook. All in all the resort met my expectations for the price we paid. Not the best and not the worst. We were there for 5 days and enjoyed the amenities. Realistically my main issue was the food at the buffet. Everything else met the 4* rating.
This was our sixth visit to this resort over the last two years. We still absolutely love this place. A few changes were made to the property due to the Hurricane and renovations but it remains picture perfect.This place has truly become our second family. It's absolutely amazing every time we come just how warmly we are greeted by the staff. We have come to know quite a few of them and it warms our hearts to see them each time..Ok.. the particulars.Check in was as smooth as silk. Angela greeted us with a hug and that smile on her face that we have become accustomed to. Some of her staff has changed but they were fantastic. New additions were Yaritza who went out of her way to learn how to make a mudslide for us in about 15 minutes. We got to know her pretty fast as she is very outgoing and funny. It was also good to see Donia as she as well, always has a warm smile.Our rooms were in a great location. They are still a bit dated but extremely comfortable, spacious, and had everything we needed. the view from our balcony was worth a million bucksWe had dinner at the Mexican, Japanese, Seafood, and Italian restaurants. always left feeling satisfied.. sometimes overly full!The staffs at these restaurants are incredible. Some we knew, some we didn't. As usual, we had phenomenal service. Joryino, Maria, and Clarissa to name a few are the best there. Great to see Juan Pablo as well.. he's now joined the staff and does a great job!For lunch, we had pizza, burgers, and The Mexican restaurant by day, which serves sandwiches and fish.Breakfast is always the buffet. Love the made to order egg bars.The property:Beach is the best on Bavaro beach. Huge area to sit, never a fight for a chair, and the water is primo... especially for body surfing. It can be a little rough but our group likes to body surf so we were good!Pool areas were immaculate. Both pools were renovated and perfect!Thanks to the staff and we'll be back soon. Special thanks to Angela, Maria, and Mr. Marcos!Big Thanks T.S. who turned us on to this place.
Our group of 8 (ages 18, 20, 24 and 46ish) who do not speak Spanish, stayed from Dec 26 - Jan 2. It was an amazing week!! The check in was completed quickly. Our request for rooms together was provided without any issues. The front desk was also very accommodating replacing the numerous lost room keys. One morning we awoke to a very wet bathroom floor due to water leaking from the ceiling light. We headed to the beach and left it for the cleaning staff to deal with. When we returned to the room at 5pm, all had been taken care of. All of the rooms were cleaned daily, towels replaced and the mini bars restocked. Our group had no problems getting dinner reservations for every night of our stay. It was not necessary to book early in the morning. We never booked until around 1pm and were able to book restaurants 2-3 nights in advance. We experienced excellent service from all of the hotel employees, but I want to make a special mention to Victoria Ortiz in the lobby bar. Our group has a special drink that we refer to as 'The Jam". Every bartender attempted to make the drink to our liking (and most succeeded) but Victoria went above and beyond. She actually brought freshly squeezed pineapple juice from her home daily to enhance our drinks. This made a huge difference from the pre-mixed pineapple juice. Now that's service!!.
We were fortunate to have Yileiny Ramos serve my wife and I drinks during our extended stay at Occidental Caribe Hotel. She was kind, polite , courteous and very attentive. She always had a friendly smile and never forgot about us .
The resort itself is beautiful, the food is decent and the bars are also great. Some staff went above and beyond to please while others seemed like you were an inconvenience to them, especially if you didn't speak Spanish. The rooms were also fairly nice however some days they smelt musty, likely because of the rain we got every evening after the sun went down which was fine.I really enjoyed the outdoor bbq near the pool the food was always fresh and delicious. The beach is gorgeous however among-st all the resorts along that beachfront it is the only one that does not have beach coverings such as cabanas or umbrellas which was unfortunate. They also don't have first aid kits or band aids in your room so my daughter cut herself and I had to buy band aids, which was whatever but you'd figure for such a big resort they would at least have band aids in your room. Sleep was somewhat disturbed as even over in the family district there would be drunk hooligans up at 3am partying and yelling, and sometimes the shows would be so loud from the other side of the resort you couldn't sleep. Over all I was pleased with my stay despite some minor things that they could definitely improve on.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Snacks and beverages - 24 hours
- A la carte dining w/reservations
- 24 hour unlimited Wine with meals, Domestic drinks and selected International drinks
- Mini-bar w/water and soft drinks only
- Christmas and New Years Gala Dinners
- Lounge chair and towels (pool/beach)
- Introductory scuba diving lesson at pool
- Daytime tennis
- Rock-climbing wall
- Exercise room
- Daily activities
- Nightly entertainment
- Free admission to the Disco and Casino, drinks included
- 703 rooms and 32 suites in seven 3 & 5-storey buildings
- 1 buffet restaurant
- 5 a la carte restaurants: Tex-Mex, Japanese, French, Italian and Grill, dress code & reservations required
- Snack bar
- Bars including Swim-up pool bar
- Cigar lounge
- Huge free-form pool
- 3 tennis courts
- Rock-climbing wall
- Skating rink
- Games room
- Fitness centre
- Spa, massage treatments and Beauty salon (fee)
- Scuba diving (fee)
- Horseback riding (fee)
- Internet / WiFi (fee)
- Car rental
- Medical service (fee)
Standard Rooms include:
- 2 twin beds
- Satellite TV
- CD player
- Coffee maker
- In-room safe
- Iron & ironing board
- Full bathroom
- Balcony or terrace
- Standard Suites also available
Kids Deals - Kids pricing available, please inquire for details.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club and Playground. Babysitting services subject to availability (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Occidental CaribePunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Carretera Macao - Arena Gorda, s/n, Punta Cana 23301 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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