Occidental Punta Cana
- What's Included
- All Inclusive Features
The Occidental Punta Cana is a great resort location for those looking for a place that holds great value and service. The hotel is well-maintained and cleaned regularly. The rooms are OK. However, they could use a little upgrading on some of their appliances, as some are known to break down. The shows held in the evening were OK. Sometimes they hold the same shows during the week however. This a resort that's suited for both couples and families, as there are areas and activities are geared for kids.
Go to royal and be treated as royalty. You will not be disappointed. The most beautiful beach 🏖 we’ve been to in the Caribbean. Very large campus with lots to do for all ages. Every thing is well kept. Always staff cleaning, painting, manicuring the lawns. BEAUTIFUL
Overall we wont be visiting again. The staff were friendly for the most part, rooms are fine and clean. But the personal service and getting things done that guests request, has a long way to go.Check your food is cooked through properly, and see advice with regards to drinking water and ice.For us it was an average hotel stay, do not expect more than tihis.
we have been there 10 times and will be back this month. we are royal club which is our own area very close to the beach. we have a private restaurant, private bar on a private section of beach.the service is great along with the food .the people working there are very polite, caring people, why we keep going back, and most speak 2 or 3 languages.
We travelled in a group of 11 people for a wedding anniversary celebration. The food in the a la carte restaurants was good, nice selection and service.The buffet lacks variety, they have the same stuff every day and the place needs to be updated. Lots of water damage. Waiters are hard to find for coffee refills, but they try their best.The a la carte restaurants have a hard time accommodating large groups. Each night we had to have the same discussion about seating all of us together, the fix was quite simple, move tables together to accommodate large groups, the restaurants were far from running at full capacity. It seemed like such a difficult concept for them to accept…they would always try to sit us at 2 tables…absolutely ridiculous!The pools and the beach are beautiful. We were in room 24114, the rooms need a upgrade, although it was clean and comfortable.Our friends took the premium alcohol package, absolutely not worth it. Only 2 bars on the beach can accommodate the premium plan and they close at 6 pm. The lobby bar should offer the same service, but they don`t sadly.The shows at night were entertaining, we enjoyed the shows. The M.C. spoke much too fast and was hard to understand.The big negative is similar to what we experienced in Puerto Plata, during the low season they allow the locals to come in on weekends. It becomes a Zoo, pushing and screaming in the restaurants and at the pools. They have absolutely no respect for anyone, tourists or people working at the hotels.
we belong to the vacation club and booked for the Royal Club. 24 hrs before where informed that they are doing construction and we where placed at the First Club.The room was very nice and clean. Very modern. First days of our vacation where fine, We got to dine at the members restaurants. Others where a nightmare trying to find where to go eat. At the day of the storm we where moved to the second floor for security. Same day we lost internet and Tv and water services. They informed us that we where going to stay on our rooms and dinner was going to be delivered. Dinner was a plain ham and cheese sandwich, a hot juice, a warm yogurt and a banana.Our room took a lot of water from the back of the balconies and the front door too. . we understood it was an emergency but they where not prepared for it. We spend the rest of our vacation with no running water for 3 days, having to wash with wet towels with bottle water, there was no tv or internet for those 3 days either. we never have experience such a horrible experience. we understand that because of the emergency services where not that good but i also knew other resorts in the area didn't lack water or services. been there before many times and never had a bad experience. so i suggest if you go please don't go during hurricane season. And as for the Club they did a very poor job assisting us. Having to chase the place we where supposed to go eat was not in our plans. Staff at the restaurant where the ones that made our stay more easy. They where very helpful and understanding. The first club staff was the best, But i cannot say the same of the Royal Club staff.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited Domestic brand drinks & House Wine w/dinner from 10am-1am
- In-room mini-bar stocked on arrival w/water, soft drinks & beer only
- Introductory scuba diving lesson in pool/person/week
- Horseback riding (times are limited and based on availability)
- Daytime tennis
- Aqua aerobics
- Dance lessons
- Daily activities
- Nightly entertainment
- Entrance to Disco
- 51 Club Royal rooms and 820 rooms in seventeen 3-storey buildings
- 2 buffet restaurants
- 4 a la carte restaurants: International, Italian, Mexican and Grill, dress code & reservations required
- Snack bar
- 8 bars including Beach bar and Swim-up bar
- Disco (fee)
- 3 pools
- 2 (lit) tennis courts
- Shopping on-site
- Outdoor wedding location
- Beauty salon
- Massage services (fee)
- Dive shop on-site
- Scuba diving (fee)
- Internet access (fee)
- 18-hole golf course 15 minutes away
- Medical services (fee)
Deluxe Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Cable/Satellite TV
- Coffee/tea maker
- In-room safe (fee)
- Full bathroom
- Max occupancy 4 up to 3 adults
Club Royal Rooms include:
- Same as above but with larger room
- Concierge service
- Internet access
- A sink and fridge
- In-room safe
- Located in a private area w/private pool and independent, restricted areas
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, Playground, games room and kid's pool. Babysitting services available (fee).
Honeymooners - Receive a room upgrade (if available at time of check-in), 1 breakfast in bed, 10% discount massage voucher. Request at time of booking. Requires proof of marriage certificate at check-in and minimum 3 night stay.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Occidental Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Avenida Espana, Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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