Occidental Punta Cana
- What's Included
- All Inclusive Features
The Occidental Punta Cana is a great resort location for those looking for a place that holds great value and service. The hotel is well-maintained and cleaned regularly. The rooms are OK. However, they could use a little upgrading on some of their appliances, as some are known to break down. The shows held in the evening were OK. Sometimes they hold the same shows during the week however. This a resort that's suited for both couples and families, as there are areas and activities are geared for kids.
Front line staff very helpful but secondary staff seem a little "off"!The whole complex could do with a upgrade as most of the facilities and accommodation have seen better days.It was a good holiday but expected better.
My husband & I had the Royal Club booked almost 1 year in advance. We found out only 1 week prior to arrival that the RC is closed. We were not even placed in a first club room. It was dirty and not even ready for check in time. We discovered bugs all over the room late at night & the next day we requested to switch rooms. Took up most of the day. Food is mediocre & service in some places isnt good. This hotel needs alot of work! Will not be returning.
Stayed at the occidental punta cana from nov 9-16. Originally supposed to stay at the caribe but was relocated last minute to the punta cana. Amazing resort. Renovations came out great! Room was large and spacious, lots of room for activities. All the workers at the resort were very friendly, and did their best to speak english. Made a few good friends during our stay, dont be afraid to ask staff for anything! They will do whatever they can to help you out! Drinks at every bar were made very strong, nothing watered down here. Restaurants were pretty good, went to the italian, oriental, mexican and seafood places. Buffets had quite the variety. Lots of people complain about the food being bland but im not picky at all. Just slap on some hot sauce and you're good. Beach was great, much love to the animacion team for organizing the beach parties and different games! I definitely would come back here given the chance.Only gripe that was not in any way the hotel's fault, id say 15% of the guests when we went spoke English. Everyone else was either russian/spanish/portuguese. Kinda made it hard to make friends. But we still had a great time!
Hotel well worth the money, We stayed in the first club ocean view beautiful. Food was very good ,Pools were great ,Staff was friendly and helpful . We really enjoyed ourselves .and would recommend This hotel to anyone
Not alot to say!Service: non-existantFriendliness: non-existant...Cleanliness: non-existant...Lazyness: on full display!In more than 20 years traveling I have NEVER EVER seen such a dirty hotel with such unfriendly people. Any little service you ask for is far too much and they don´t care to show that. Room full of dirt and hair of previous people. Cleaning totally unsufficient and useless. Employees in the hotel throughout the experience: totally useless. Big restaurant: holes in the ceiling with mold around and lots of water dripping down. Instead of repairing they put towels on the ground to soak up the water. Very attractive to see that during your meal - yerk! Obviously management doesn´t care at all.If this is BARCELO-Standard, then I definitely need to question where the former standards of this company went to. If I put the whole experience into one simple word: Trash!Do a nice vacation for your hard-earned bugs somewhere else where you are treated as guest!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited Domestic brand drinks & House Wine w/dinner from 10am-1am
- In-room mini-bar stocked on arrival w/water, soft drinks & beer only
- Introductory scuba diving lesson in pool/person/week
- Horseback riding (times are limited and based on availability)
- Daytime tennis
- Aqua aerobics
- Dance lessons
- Daily activities
- Nightly entertainment
- Entrance to Disco
- 51 Club Royal rooms and 820 rooms in seventeen 3-storey buildings
- 2 buffet restaurants
- 4 a la carte restaurants: International, Italian, Mexican and Grill, dress code & reservations required
- Snack bar
- 8 bars including Beach bar and Swim-up bar
- Disco (fee)
- 3 pools
- 2 (lit) tennis courts
- Shopping on-site
- Outdoor wedding location
- Beauty salon
- Massage services (fee)
- Dive shop on-site
- Scuba diving (fee)
- Internet access (fee)
- 18-hole golf course 15 minutes away
- Medical services (fee)
Deluxe Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Cable/Satellite TV
- Coffee/tea maker
- In-room safe (fee)
- Full bathroom
- Max occupancy 4 up to 3 adults
Club Royal Rooms include:
- Same as above but with larger room
- Concierge service
- Internet access
- A sink and fridge
- In-room safe
- Located in a private area w/private pool and independent, restricted areas
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, Playground, games room and kid's pool. Babysitting services available (fee).
Honeymooners - Receive a room upgrade (if available at time of check-in), 1 breakfast in bed, 10% discount massage voucher. Request at time of booking. Requires proof of marriage certificate at check-in and minimum 3 night stay.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Occidental Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Avenida Espana, Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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