Paradisus Palma Real
- What's Included
- All Inclusive Features
A top-notch 5-star hotel that offers great service, amenities, and accommodations. Whether staying in the main resort or the Royal Service, attentive staff will be there to serve you. Daily entertainment and activities also makes this place perfect of both couples and families.
Carlos Hirostroza was excellent at his job. He was organized and very helpful. He was personable and very respectful. I would love to have him help us again next year when we come. I trust him and know he has our best interest. Rose Mary Memo
What a great place! The view upon arriving is stunning. The facilities are beautiful, the activities are great and the staff rare great. The only slight negative was that they didn't kick in anything special for our anniversary, they tried to get us to attend their sales pitch for a "gift" when we're are already a member of Club Melia. The excursions were great, the controlled chaos of the front entrance staff is remarkable, and the variety of food in the buffet was wonderful. Notable staff members: Genisus - guest services, Junior - beach/pool side service, Gustavo - pool side bartender, Kung Fu Panda and Shaky Shaky - entertainment staff, Davidson - dining staff. Of special note was Jose Saro in dining, such a hard worker but always kind, attentive, and sweet. I hope the management recognizes these staff members for great service. Kudos!
This is our 3rd visit to this luxurious resort. We have had a relaxing and pampered vacation each time! Special thanks to the loyal and hard working efforts of Davidson and Wander at the Naos restaurant. They took such good care of us at breakfast and lunch. No special request was too hard for them to take care of. The food was delicious and the service just as good! To complete our day was the special attention of Felipe on the beach. Every morning he would set up lounge chairs in the sun and lounge chairs in the shade for the afternoon. He spoiled us with buckets of ice water and checked on us frequently for any needs we had. The service at the Club Melia lounge was prompt and informative. Special kudos to Dionisio Rodriguez for organizing our hotel transfer from the airport and placing us in a beautiful suite. Too numerous to name, but every staff member we came into contact with were courteous and very helpful Overall this resort has never disappointed us and we will be back in the near future.
The first thing you should do when you arrive here is get a thorough tour of all the property has to offer. The second thing you should do is make dinner reservations. Angel our personal butler was really helpful and booked us 2 excursions and several private dinners. He showed us the way around and helped us get the best beach spots and private cabana!! We loved Blue Agave's burgers! Remember you're on island time here so slow down and relax.
The last time we were in the Dominican was 20 years ago. Never interested in coming back until my husband booked this trip. Wow it certainly has changed a lot. This hotel is absolutely beautiful. Even with the amount of children that are here it is very quiet. We did opt for the Royal Service with a garden view room. This area is adult only with your private butler, a beach concierge, private bar and a smoothie bar on the beach.I would like to detail a few things: ie, butler service, rooms, views, food.Butler Service: we have never stayed at a resort and requested butler service but Royal Service comes with it. Our butler was Miguel and he did exactly the job we asked of him. Other than dinner reservations or a bottle of wine for the room we did not use Miguel very much. He checked in with us a couple of times a day to make sure we had everything and that is exactly how we wanted this service. He is very good at his job and knows exactly what his clients want. Some reviews have said "they never saw their butler or could not reach him" . This I find hard to believe because you have a phone to personally contact them and if the phone is out of power just ask another butler to contact yours, no problem. Room: the room was very nice with a few small exceptions. We had a garden view which means you only see the garden. If you want to see the ocean you have to book that or a garden view with partial view of the ocean. The bathrooms have wood shutters and pillars facing into the bedroom so every time the light goes on it lights up the whole bedroom, not good. This design was not thought out and you also have a water closet with glass frosted doors, not a lot of privacy. Our room was in Villa 7 right next to the path where they bring all the wet beach towels and deliver all the new ones. So sitting on your balcony was out of the question. This and the bathrooms are the only complaint I have on this whole resort.Food: was amazing, great selection of everything at the buffet. The restaurants some are good for lunch but not dinner or dinner but not lunch. Olio has fresh made pizza that looked amazing, pasta etc. Feugo was not my favourite but my husband liked his meal. Vento was ok and Aqua was ok. I really liked the buffet selection at lunch. They also have gluten free at any of the restaurants and the buffet. Every kind of food you could want. Do not understand the reviews that say the food was poor. Buffet can get very busy but the service is still outstanding. Did not see a lot of tipping for the staff here so please remember this is their lively hood and all tips help them and they deserve it.Resort overall: Fabulous! The staff are exceptional here always saying hello, good morning, how are you.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte lunch and dinner (reservations may be required for certain restaurants)
- 24 hr room service
- Unlimited premium National & International drinks
- In-room mini-bar stocked w/soft drinks
- Kite boarding
- Batting cage & climbing wall
- Scuba diving once per/certified divers only, reservations required
- Horseback riding once per stay, reservations required
- Daily activities
- Nightly entertainment
- Theme parties
- 554 Luxury Suites rooms in 3-storey buildings
- 2 buffet restaurants
- 5 a la carte restaurants: El Romantico Gourmet, Mediterranean, China Grill, Japanese & Market Grill
- 8 Bars including Swim-up bar
- Fun pub
- 3 pools including 1 large free-form pool
- 4 tennis courts
- Climbing wall
- Batting cage
- Games room
- Tour desk
- Currency exchange
- Spa with massage, facial & body treatments, sauna and whirlpool
- Medical services (fee)
- Golf 5 minutes away
Deluxe Junior Suites include:
- 1 king or 2 full-size beds
- Living area w/sofabed
- Plasma TV
- Internet access (fee)
- CD player
- Coffee/tea maker
- Full bathroom w/Jacuzzi
- Balcony or terrace
Royal Service Deluxe Junior Suites include:
- Same as above located beachfront with Jacuzzi
- Many more inclusions
For the Kids - Kids 5-12 can enjoy the Kids' Club.
Free Golf! - Receive 1 round/peson/day, max. handicap: 36, cart mandatory (fee).
Royal Service Inclusions: - Includes: Beachfront Suite with Jacuzzi, private check-in/out, butler and personalized concierge service, private pool, daily newspaper, breakfast, hors d'oeuvres, coffee & pastries in private lounge, internet access, pillow menu and nightly turn-down service.
Romance Bonus - Deluxe honeymoon and anniversary packages are available free with a minimum 5 night stay. Must be booked at least 30 days in advance. Inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Paradisus Palma RealPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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