Paradisus Palma Real
- What's Included
- All Inclusive Features
A top-notch 5-star hotel that offers great service, amenities, and accommodations. Whether staying in the main resort or the Royal Service, attentive staff will be there to serve you. Daily entertainment and activities also makes this place perfect of both couples and families.
Our organization stayed here in March. My Butler-Alberto Vargas was awesome. He was very attentive and really went out of his way to take care of my needs. The hotel grounds were breathtaking. We enjoyed Royal Service and it was a great experience. Their Spa area was beautiful and worth Meals were delicious and nicely presented. Drinks were all top shelf. But what was most appealing-everyone that worked there that I encountered looked like they enjoyed their jobs! Service was friendly and prompt. I would definitely go back.
This is the place to choose if you are coming to DR. Let me break it down:The grounds, beach, and room- BREATHTAKING. It is beautiful and well kept wherever you go. Very relaxing and luxurious. Also (and this was important to me) it was private- they only have 500 something rooms, so while it was social, it was never too crowded. You could always find a spot at the bar, on a cabana, in the buffet, etc. without waiting. You'll also notice, their beach chairs are much nicer than a lot of their other counterparts, and I like being comfortable on the beach.The service- Good- people are friendly and professional. You might have to send out a reminder every once in a while, but generally, they are on top of it.Royal Service- This is difficult- Yes, Royal Service was definitely worth the extra splurge, but coming to this hotel would still be amazing without it. We were greeted with scented towels, taken on a tour, had our baggage delivered to our room, and given a personal butler. He reserved cabanas on the beach for us, helped us with our reservations, delivered wine, mamajuana, fruit, and cheese plates to our room, and made a BEAUTIFUL bath the night of the wedding. There were a few difficulties- he wouldn't deliver beer to the room my husband went to to get ready with his groomsmen, saying he didn't know where it was (really?) and he sort of disappeared the last day after saying he would deliver our luggage, leaving us the stress of trying to do that ourselves and making sure the shuttle wouldn't leave us, but overall, he brought a lot of wonderful surprises.The food- Great, and varied! There is a lot to choose from. Honestly, out of all of the restaurants I tried, the Indian food in the main NAOS buffet was the most amazing. DELISH. Aside from that, in order, I liked Palazzo best (Royal Service only,) followed by Vento, Aqua, Rare, Bana, and lastly Fuego (it's RS only, and the food was fine, but the service lacked a bit.) I didn't have a chance to try Blue Agave, but the people who came with me enjoyed it.Romance department- I was a bride, and our friends and family came with us here. This department was amazing. I had Noelia helping me, and if you are a planning a wedding, and you are lucky enough to get her, you are in good hands. She was PERFECT. Usually things go wrong on wedding days with big parties like this, but nothing did. She took care of everything, and made it so relaxing for me. It was wonderful. The hair and makeup artist Anny, was fantastic, and the photographers, tropic one studio, were excellent as well. My photographer, JC, figured out the style I like within five minutes, and thought of some poses that really worked out. I was so pleased with the photos. This hotel delivers an experience, rather than just room and board. You should absolutely choose it.
We stayed at the Paradisus Palma Real for five days and four nights. two nights were spent at the Reserve section of the resort and two nights at the main resort. All four nights were amazing and we were pampered by awesome service in paradise. The minute we arrived we were introduced to Sandy and Gabriel (Gabi). They took care of us for the duration of our stay, even though they are primarily based out of the Reserve. They were helpful in helping managing our restaurant our reservations, activities and went above and beyond for a surprise for my wife on her birthday. The rooms were spacious and clean, with twice a day turn down service. The Reserve side of the resort is definitely more family oriented and quiet, so we were appreciated we were able to enjoy both the tranquil side and the party side of the resort. The pools were clean, as was the beach. Beyond everything, the service was impeccable and this was further illustrated at how well the wedding that we attended was planned, organized and executed. We will definitely come back to this resort and we recommend that you ask for either Sandy or Gabriel, especially if you are checking into the Reserve side of the resort. They will help ensure you have a marvelous stay.
Andrea smoothie bar, great service excellent drinks very nice lady. I really enjoyed my trip to Dominican Republic, Punta Cana Paradisus Palma Real resorts thanks Andrea for prepared delicious smoothies.
My best friend and I stayed at this resort for 5 days, 4 nights and we wish we never left! It was definitely family-friendly, so I highly recommend this resort for families. Although it wasn't party central, we still had an amazing time. There was always dancing and fun activities to do. We would always go to dinner, hang out at Gabi Bar after and then make our way to the Red Lounge. Everything was so so beautiful. Our room was so comfortable and clean. We had an issue with our television at some point, but we called and it was immediately taken care of. The staff was so nice and caring. Daniel was a server by the pool and beach area. He was amazing. He would make sure that we were never empty-handed when it came to drinks, and he made them so well!! We are so sad that we had to leave. We would definitely come back again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte lunch and dinner (reservations may be required for certain restaurants)
- 24 hr room service
- Unlimited premium National & International drinks
- In-room mini-bar stocked w/soft drinks
- Kite boarding
- Batting cage & climbing wall
- Scuba diving once per/certified divers only, reservations required
- Horseback riding once per stay, reservations required
- Daily activities
- Nightly entertainment
- Theme parties
- 554 Luxury Suites rooms in 3-storey buildings
- 2 buffet restaurants
- 5 a la carte restaurants: El Romantico Gourmet, Mediterranean, China Grill, Japanese & Market Grill
- 8 Bars including Swim-up bar
- Fun pub
- 3 pools including 1 large free-form pool
- 4 tennis courts
- Climbing wall
- Batting cage
- Games room
- Tour desk
- Currency exchange
- Spa with massage, facial & body treatments, sauna and whirlpool
- Medical services (fee)
- Golf 5 minutes away
Deluxe Junior Suites include:
- 1 king or 2 full-size beds
- Living area w/sofabed
- Plasma TV
- Internet access (fee)
- CD player
- Coffee/tea maker
- Full bathroom w/Jacuzzi
- Balcony or terrace
Royal Service Deluxe Junior Suites include:
- Same as above located beachfront with Jacuzzi
- Many more inclusions
For the Kids - Kids 5-12 can enjoy the Kids' Club.
Free Golf! - Receive 1 round/peson/day, max. handicap: 36, cart mandatory (fee).
Royal Service Inclusions: - Includes: Beachfront Suite with Jacuzzi, private check-in/out, butler and personalized concierge service, private pool, daily newspaper, breakfast, hors d'oeuvres, coffee & pastries in private lounge, internet access, pillow menu and nightly turn-down service.
Romance Bonus - Deluxe honeymoon and anniversary packages are available free with a minimum 5 night stay. Must be booked at least 30 days in advance. Inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Paradisus Palma RealPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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