Paradisus Punta Cana
- What's Included
- All Inclusive Features
The Pardisus Punta Cana is an incredibly beautiful resort situated along the Oceanside of Punta Cana's best beaches. With an array of food options, all possessing pleasant and attentive service, there is always something for anyone's palette. The grounds are constantly well maintained. This is a great upscale resort for any couple wanting to have a relaxing getaway in the Dominican Republic!
Amazing!!!! From the minute we arrived it was just perfect. The staff was very friendly. rooms were spacious and clean. The food was great with plenty of options. It had something for everyone, enough entertainment for the kids.
The hotel, especially the gardens of the hotel are beautiful and very well maintained. The rooms were rather small but equipped well.On the beach was a lot of seaweed. You can't go snorkeling right there at the beach and many people are not going into the water because the seaweed is touching you while you swim. It's not dangerous but not comfortable.Really poor was the Room cleaning service. We stayed for 14 nights and our room wasn't cleaned twice only after complaining. Another two or three times only the towels were exchanged the room wasnt cleaned properly. This was also a reason because the cleaning took place at around 1700 when we sometimes came back to the room.This is an all inclusive resort, but there are 4 restaurants in the hotel you must pay extra and another one which is completely reserved for guest with additional booking features. The restaurants must be reserved in person at the reception, you cant reserve it by phone in your room. The resort APP didnt work as well. Many employee in the resort speak poorly or no english.The food was ok, the diversity especially of the breakfast was poor. There was no fresh juice bar at all. We love fresh juices and were used to them from our last visits to Jamaica.The servants at the breakfast were slow, coffee was served a few times when we almost finished eating.From all the restaurant we liked the Bana the most. They are cooking in front of you and it's very delicious.All together we had a good time and we could relax. But we cant recommend this hotel, there were too many inconviences all together.
Beautiful resort. Employees were very friendly and went out of their way to help. We were registered for Royal Services and our Butler was Jose' Salvador. He was awesome. If he didn't see us out and about he was contacting us to make sure we were doing ok or if there was anything we needed. Food was great. The Buffet restaurant was open for Breakfast, Lunch, and Dinner. There were also other restaurants to choose from We had Italian and the Hibachi. Hibachi was great! Beach was beautiful with lots of chairs and covers Usually an all inclusive resort serves cheap alcohol, not the Paradisus! Drinks were great. Pina Colada's were DELICIOUS!! Definitely would recommend staying here. Hope to go back again.
We stayed in the Royal Service area of the resort at Paradisus and our butler Francis Newton was great! He was very prompt with dinner reservations and making sure the room was stocked, as well as being easy to get a hold of. He also dropped off fruit for the room and drew baths for us without even asking. On top of all that the resort was amazing which was helped by the experience with our butler. Great vacation!
So we're still staying here in room 1235 but we're so upset with our experience I wanted to write a review before I get home and get over it. For starters the staff isn't warm or welcoming at all. I'm Hispanic so I've been speaking Spanish the entire time I've been here and they been very rude and uninterested in making a good impression. Maybe if u speak English they'll treat uou better, I really don't know I can only speak to my experience. The biggest thing you should know is if you don't have royal service don't expect a good ding experience. What they don't tell you on the website is that if you don't have royal service you're not entitled to an a la cart restaurant every night of your stay. For example, we booked a 6 night stay so we are only allowed to eat at a restaurant 3 nights of our stay! What!? We paid all this money to eat at a buffet breakfast, lunch and 2 of our dinners. Seems crazy to me. I've never experienced this at any other resort. We tried speaking to a manager but it really didn't help at all. They gave us a reservation at a restaurant none of wanted to go to but we had no choice, it was either that or eat at the buffet yet again! The pool and beach are nice but the service is awful. Don't waste your money here. There is a reason the staff only responds to nice reviews on here, they pretend the bad reviews don't exist and don't change anything for the better. Don't make the same mistake we did.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour room service
- A la carte dining w/reservations
- Unlimited Domestic and premium brand drinks
- Selected International wines and Dominican cigars
- In-room mini bar w/3 bottled waters and 3 soft drinks
- Water bikes
- Day & night tennis
- Use of bicycles
- Use of gym, sauna, steamroom and Jaccuzi
- Aerobics classes
- Horseback riding, reservations required
- Spanish lessons
- Daily activities
- Nightly entertainment
- 542 deluxe rooms in 35 bungalows
- 2 buffet restaurants
- 8 a la carte restaurants: Chinese, Grill, Italian, French, International, Mexican, Japanese, Seafood and Spanish
- Snack bar
- 7 bars including Karaoke bar, Swim-up bar and Sports bar
- 1 huge lake-style pool
- Children's pool
- 4 (lit) tennis courts
- Exercise room
- Beauty salon
- Massage services (fee)
- Business centre
- Internet access (fee)
- Medical services (fee)
Deluxe Suites include:
- 1 king or 2 double beds
- Sunken living area
- Satellite TV
- Coffee maker
- In-room safe
- Full bathroom
- Balcony or terrace
- Max occupancy 3 adults or 2 adults & 2 kids
For the Kids - Kids 5-12 can enjoy the Kids' Club and wading pool. Babysitting service subject to availability (fee).
Golf Special - 1 round of golf per person per day at the 27-hole Cocotal Golf & Country Club. (Applies to 3 guests per room.) Complimentary transportation to and from the golf course. Arrange tee times locally (subject to availability, prior reservations required). Mandatory carts $33 US per person (double) or $40 US per person (single). Prices include taxes and are subject to change. (Max handicap of 36). Offer is subject to change or withdrawal without notice. Offer may be limited to select suppliers. Please speak to a vacation specialist before making your reservation.
Honeymooners - Deluxe honeymoon package available free with minimum 7 nights stay. Request when booking. Requires proof of marriage certificate at check-in. Inquire for more details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Paradisus Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas de Bavaro, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.