Presidential Suites Punta Cana
- What's Included
Our OpinionA great boutique resort for those who are wanting something different from the large all-inclusive resorts. The Presidential Suites is a quieter resort that still has the same amenities as a full scale resort. The resort is more suited for older clients, or travelers who wish to stay in a quieter resort.
Amazing food, to include the buffet. Members get to experience the Carpe Diem restaurant which is phenomenal! The rooms are well kept and spacious! We reserved a 1 bedroom and got a 2 bedroom with an amazing rooftop patio. Members are allotted one personalized BBQ which we had on our rooftop and it was amazing complete with rose petals on the patio. The elevators in our building were out and I suspect had been for a while. We were on the 4th floor so definitely got our exercise. The one thing you won't learn online is that the VIP beach is actually a 5 min walk down the beach (or they will shuttle you). The staff at the VIP beach were great but the walk was unexpected. All-in-all, we'll definitely be back!
Wouldn't stay again. We stayed on 4th floor. Elevator broke after 1st day there. Was still broke when we left. Staff is helpful, but room were lacking, decor and fixtures looked like DIY. Restaurant was limited in options, and typically ran out of breakfast items at 9:30.
My girlfriends and I had a wonderful time on our fall excursion to Punta Cana. Everyone at this Resort was Fantastic and went out of their way to ensure we enjoyed ourselves. The only time that we thought anyone did not do that was the Lead person at the Japanese restaurant. Reservations were required and he was curt and not particularly friendly. Other than that Everyone on the entertainment, wait staff, check-in, maids, and bartenders were superior!
I have to say that we got off to a rocky start. I didn't like the first room we were offered. Fastio, the bellman, show us two other rooms and all was well. Food was good. Ample variety at the buffet. Only tried one of the specialty restaurants. that was okay but not spectacular. Good for a resort restaurant. Staff was fantastic. Starting with with Bellman, Fastio, who showed us our rooms, helped me pack up the room we were in and get us to the chosen room we ended up in. Claudia at the omelette station we wonderful. Breakfast perfection with here and i am really picky about my eggs. The bar tenders at the beach from bar were very friendly. the wait staff made their rounds, checked back with me several times. They made sure i had everything i needed. the same in the dining room. The people that work at Presidential really know how to make you feel comfortable. You could see that the beach area had taken a beating from the storms we had this year. There were improvements being made. It was obvious that it would be back to normal in short time. Entertainment was an almost constant at the beach. Games and other activities all day long plus shows in the evening. I made two trips to the spa for a couples massage. one on the first full day and one on the last full day. Very relaxing. Couldn't ask for better. I didn't try the pool as there was ample swimming space at the beach. Water was clear and warm.
Starting with the pros of this resort:*rooms were spacious and kept clean. Our housekeeper, Maria, was great. The in room water,soda,beer were not routinely stocked, but if we mentioned it Maria it would get done immediately. * the staff at the beach and in the main restaurant were really friendly and helpful. Estephanie, Jesusita, Francis and Mary were some of the regular staff that we saw every day. * the beach was small but beautiful. We were there at low season so it was not crowded and no problem getting a cabana on days we were hanging at the hotel. * we met a lot of really nice people and enjoyed talking to new people. The cons:* the front desk staff was not as helpful. We were there as straight paying customers, and had no desire to get involved in the timeshares, and it seemed like we were treated very differently. There are technically four restaurants on this property but as non-VIP guests we had access to the one buffet restaurant. We were allowed to make reservations one time at the Asian restaurant and one time at the Italian restaurant. However when we went to make reservations on the second day of our week The woman in charge of reservations was on break each time that we went in to try and make reservations, and she is only there from 9 to 2 each day. By the next day when we went to make reservations for these restaurants we were only able to get into the Asian restaurant and there were no available reservations for the Italian restaurant the rest of the week. The funny thing was that as we sat and ate dinner at the buffet we could see there were plenty of empty tables at both those restaurants during the time that we are eating. When we asked about this we were just told that people don't show up but they won't book those tables or let anybody else have them. Because we were not VIPs we had no access to the fourth restaurant on the property. I was told from other guests that if we had gone through the timeshare presentation we could have eaten at that restaurant, for me that is not worth sitting through any time share hard sell. I think the name of the woman that was in charge of making reservations was Marlaen, and she was very unfriendly and did not seem like a good fit for the job of guest services. * we were told that there is room service, but that was not true for us. Maybe for VIPs? I don't know.* The two bedroom suites are directly across from the casino,Kviar, and if you're not somebody who is planning on partying all night I would recommend taking earplugs if you are staying in either of the buildings directly across from the casino. It is very loud and the music goes on to at least two in the morning as well as the people coming and going from there. * although the beach is beautiful directly in front of the resort, if you try to go for a walk on the beautiful beach you are constantly harassed by people who want you to come to their shops. I've gone to other places where this is true on a much smaller scale, like Cancun or puerto Vallarta, but this is like Mexico beach vendors on steroids. I would recommend walking to the right of the resort if you're going to walk on the beach as it seemed a little better in the amount of people trying to solicit you. To the left of the resort is almost traumatizing.* The fitness room consisted of one treadmill, one spin bike, and a rack of free weights. * you have to pay for a lock in your room, which seems ridiculous, but I highly recommend getting one and making sure you keep all your valuables in it. It seems that a lot of people have access to your room and our friends that we are traveling with had some bad experiences with people coming into the room randomly.I would also recommend buying excursions off of the beach vendors, the guy we used was Odalis, and he was great. He had a University of Oregon hat on. You will pay half the price buying from the vendors on the beach then you do buying from the front desk. We learned that lesson the hard way. We paid for two of our excursions through the front desk and then found out from other people that they have paid half the price for the same thing.Overall we had a good week in Punta Cana, but if we ever returned we will definitely stay at a different place.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 60 fully-furnished apartments
- WiFi in lobby
- Restaurant (fee)
- Room service (fee)
- Spa (fee)
- Laundry services
- Air conditioning
- Ceiling fan
- 1 king-size bed
- Full kitchen
- Full bathroom
- Hair dryer
- WiFi (fee)
- Mini-bar (fee)
- Living room
- Dining room
- In-room safe (fee)
- Balcony or terrace
- Maximum occupancy 2
Resort Location Map
Presidential Suites Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Alemania Street, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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