Presidential Suites Punta Cana
- What's Included
Our OpinionA great boutique resort for those who are wanting something different from the large all-inclusive resorts. The Presidential Suites is a quieter resort that still has the same amenities as a full scale resort. The resort is more suited for older clients, or travelers who wish to stay in a quieter resort.
Great Place to stay. Friendly staff and bartenders!!!! Entertainment staff did an excellent job of keeping the guests entertained!!!! Guest services set us up with wonderful excursions that were very fun and entertaining.
i love the service we receive the staff was professional and friendly the food was very good it was on overall good experience and i would definitely return to the presidential suite for another vacation.
Well... just read the following:Good service by beach staff Lousy service from front desk Water is bad ( their bottled water is local here) Shower broken Toilet broken No replaced toilet paperElevator broken 4th floor (3 out of 4 days)No juice that is un- concentrated Several items stolen by maidsGood food --- but ended up a whole day in bed (both ends exploding!)
We arrived at the hotel, front desk started us off with a nice glass of champagne, room wasn't ready so it was nice of them to allow us to have lunch and we were taken by the bell attendant to the restaurant but before that, the bell attendant will stop the cart in the middle of the resort so a vendor can try to hustle you and sell you expensive souvenirs, I fell for it and paid $35 for a small stone dolphin souvenir that the seller claimed cost $150. When we arrived in the room, it had a moldy smell. The phone wasn't working and the safe was already locked so we couldn’t use, we didn't complain to the front desk because we didn't want to make a big deal out of it. Throughout the stay, the staff seemed shady. When we asked for J&B, we saw that they would give us the cheaper/local brand instead. Servers are nowhere to find, so much for all-inclusive right. When we did get service, most of the time it was terrible and mois/water kept on dropping from the air conditioners from the ceiling which made the salt/pepper and other condiments on the table wet and not eatable.Forget about relaxing in the beach, there are constant hustlers trying to sell souvenirs, massages, etc. day and night. They will also try to sell you their vacation club, tip: look in your confirmation and check if this is required, if not - I recommend not going. It's a waste of time and they will trick you to buy things you don't need or want.I did like the magic event and circus event they had at the hotel, their entertainment staff were funny. We did go outside the resort, did the Santo Domingo tour and ecological tour - this was my favorite part of the trip. We also walked outside the property, the area was in pretty bad condition - definitely would not walk at night. The topping of our experience was when Celio (a tour sales person from Amstar) during our arrival told us to be at the lobby by Saturday 10am to be picked up by the shuttle at the end of our stay since we got the cheap Caribbean package which was included the shuttle service. 10am comes by on that Saturday and no shuttle still to the point, I asked the front desk and they didn’t help. So we rushed to get a taxi which cost an extra $40 USD and we still missed our flight so had to pay $100 USD to booked another flight and since we were going to arrive back to SFO airport when the subway service was no longer running, we had to pay an extra $50 to uber back to our house. Chrissy then from Caribbean told us we had to be in the lobby at 8am and even when I told her Celio from Amstar told us to be there at 10am, she didn't reply to my email.In all, I don't plan to book any trips with cheapcarribean or presidential suites and because of this experience and I have been telling all my friends and family. I'll probably skip the Caribbean for any future travel going forward due to this terrible experience. #WorstVacationEver
I visited from 6/12-6/17/17. I was nervous after reading some of the reviews on Tripadvisor. I had a fantastic time. It is a small resort. The staff was marvelous, very kind and professional. We were upgraded free of charge to a two bedroom. The room was very clean and Esperanza Pena, our housekeeper, was great. The beach was very nice. The food in decadence was good and varied. Great staff, wonderful clean accommodations, Great entertainment. Presidential Suites is a winner, I will return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 60 fully-furnished apartments
- WiFi in lobby
- Restaurant (fee)
- Room service (fee)
- Spa (fee)
- Laundry services
- Air conditioning
- Ceiling fan
- 1 king-size bed
- Full kitchen
- Full bathroom
- Hair dryer
- WiFi (fee)
- Mini-bar (fee)
- Living room
- Dining room
- In-room safe (fee)
- Balcony or terrace
- Maximum occupancy 2
Resort Location Map
Presidential Suites Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Alemania Street, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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