Presidential Suites Punta Cana
- What's Included
Our OpinionA great boutique resort for those who are wanting something different from the large all-inclusive resorts. The Presidential Suites is a quieter resort that still has the same amenities as a full scale resort. The resort is more suited for older clients, or travelers who wish to stay in a quieter resort.
No doubt the best service and hotel i have visited to date!!! I highly recomend staying here if you are looking for a vacation in punta cana....around the clock party and fun with not only ur friends but with the staff!!they have all day entertainment and activities hosted by there 2 main entertainers Happy boy and Robinson! Both of them can make anybody laugh and make the stay all the more memorable!!
The resort is pretty small especially in comparison to the other lifestyle resort in Dominican (puerto plata). However the smaller resort makes for really good and friendly service. The beach is also very nice, better than puerto plata in my opinion.There is a lot of entertainment during the day and at night. There was a very impressive magic show and an awesome welcome party on Saturday. Elizeer is the best bartender on the resort. He works at the lounge (behind carpe diem restaurant ). He has premium liquor there and every drink is a master piece. Jacques was our VIP rep. We went to him for everything. He was really helpful and super friendly. When he was not at his desk, he would be walking around the resort making sure his guests were doing well and were taken care of. Jasmin was one of the waitresses who really left a great impression. She was at the VIP beach everyday. She knew our order and would start getting our drinks ready as soon as we arrived. Really great service.The rooms are huge! They are suits so you get a kitchen. We didn't ask for two rooms but we got two anyway. If you can get a rooftop - go for it they are absolutely amazing! The food was amazing. We tried every restaurant and every option possible (japanese restaurant, Italian restaurant, etc.). One night we even had a chef in the room to prepare us a nice dinner. One of the highlights was also the carpe diem restaurant. For anyone who has been to the puerto plata resort I would compare carpe diem to the azul restaurant. Finally we had a very nicely set up dinner on the beach. A lot of the other dinner options are only offered to some guests (depends what kind of bracelet you have).The buffet was pretty good and offered different options every night. There was also a snack bar so you could eat at anytime. Everyone's enjoyment and experience at the resort will depend greatly on the bracelet they get and if they are VIP or shareholder, etc. So make sure you get what you pay for and you know what you will be getting to potentially avoid disappointment. For example, you only have access to one of the beaches if you don't have a certain bracelet. There is kind of a hierarchy. Either way you will have a good time.
Best entertainment crew ever. Shout out to the wonderful Robison and Yaisefi Feliz (aka Happy Boy) for making this trip so memorable. They treated my friends and I like family and there was never a dull moment. They do so much to make us laugh and feel loved. I learned the traditional Dominican dance, drastically improved my Spanish, yoga, and aerobics with them, all within a week!In addition, such a nice, cozy place to stay for spring break. The rooms (two bedroom) were very nice and tidied up every morning AND evening. The variety of food in the buffet was limitless. If you want to relax, meet some of the locals, and have fun, this is the place to go! I didn't ever want to leave after being treated with such love and care from the staff and crew here. Music could be diversified just a tad though; I did not need to hear "Follow the Leader" ten times a day, hahahaha.
We stayed in building 7, arguably one of the best locations on the property. Although on the first floor we still had a ocean view. But the people traffic was high. However I would still recommend building 7 or 8 as the others are not as nicely situated. The restaurants were better than I expected. This is our fourth trip to Punta Cana and the food here was better than any other trip. The Entertainment and service staff was exceptional, they made you forget how dated this property is. The only negative is the extremely pushy Time Share sales people, but if yo say No enough they finally get the hint.
Live Rats at BuffetWe arrived March 1st and our bags were taken to our room by the staff. We had a 2 bedroom, 2 bathroom on the 4th floor. After hanging everything up we put on our bathing suit and out to the pool. Came back to our room and the door wouldn’t open. Went to office and to make a short story about this one we had 4 different security guards try to fix it and could not. They could open the door but the touch card would not. Been up 18 hours, my husband told them good night and we would deal with it in the morning. The next day the girl at the desk swiped two more cards and these one worked. Believe the first girl did not do them right.We go to the buffet which is down at the beach to have breakfast and everything is totally messed up. No spoons, napkins, or silverware. If you wanted eggs grab a plate and get in line. If you want toast with your eggs, go to the far end of the restaurant to make your toast (1 toaster) so now your eggs are cold. If you want jam for your toast go back to the other side of the buffet to get your jam. This was the way it was for the two weeks we were there. One morning they forgot to make coffee. Never had plates at the salad bar or dessert bar. Go back to the far end and get another plate.There is no gym, no library no cover stage for there shows. It is all done at the beach which is very small and you grab yourself a chair (plastic from Walmart) and put it any were you want to watch what was going on.We had a roof top where my husband sat in a chair and went threw it. Rotten from the sun and getting old. The first week was going by and wishing I wasn’t there. After eating in the buffet, we took our coffee out to the board walk at the buffet as we smoke and sitting their drinking our coffee out came a RAT from under the floor of the buffet. Went to the office and told them that they had Rats living under the floor and should put some RAT poison out. The girl behind the counter was sorry and would speak to someone about thisWe had rain a few nights and they would move the entertainment into the sports bar which is very, very small and jam 200 people into this small area. I was just getting over my fear of having to go to the buffet to eat and again one night we had dinner, went out to the board walk again to have our coffee and this time a LARGE RAT came up onto the board walk and sat behind my husband’s chair. It was all he could do to make it move away. Up to the office I go and ask to speak to the manager and was told he wasn’t their. Ask to speak to the next highest person whom was Angie. I told her I had been up 4 days earlier and complained about the RATS and she was so sorry. I really believed her. Told us to come back in the morning and she would speak to someone about this. The next morning Angie had us sit on the sofa away from the front counter as people were checking in. I told her I couldn’t eat anymore at the buffet that I hated the RATS. WE HAVE 4 NIGHTS LEFT TO GO HOME. We were offered for our inconvenience a 25-minute massage for my husband and myself, one night to eat in the restaurant at the lobby, 2 night at the Japanese restaurant which is also in the same area as the buffet in the sand, and the last night back at the buffet. When asked if I could eat my meals in the lobby restaurant was told NO as that was for VIP. I guess since I wasn’t VIP I had to eat with the RATS. You will read that the staff are friendly and they are. As far as the guys trying to get you to buy a time share, one walked up to my husband’s chair and told him he was an Angry Canadian. This was the 8th time to Punta Cana and this resort should be shut down.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 60 fully-furnished apartments
- WiFi in lobby
- Restaurant (fee)
- Room service (fee)
- Spa (fee)
- Laundry services
- Air conditioning
- Ceiling fan
- 1 king-size bed
- Full kitchen
- Full bathroom
- Hair dryer
- WiFi (fee)
- Mini-bar (fee)
- Living room
- Dining room
- In-room safe (fee)
- Balcony or terrace
- Maximum occupancy 2
Resort Location Map
Presidential Suites Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Alemania Street, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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