- What's Included
- All Inclusive Features
The Riu Naiboa just finished some exciting new renovations, which were needed as the resort was getting tired. From what we hear they have renovated the lobby, pool bar and buffet restaurant. There is a new Italian a la carte and all the rooms received a facelift with new bathrooms with walk-in showers. They've also added in-room safes and liquor dispensers to the rooms. If one of the higher rated Riu's in the area is out of budget, this would be a good option. As always, the service at Riu Resorts is excellent.
The hotel is small and designed for families with small children. It doesn't have the children club, but has one swinging pool, one restaurant and two bars. Hotel is little bit far from the ocean, so if you have children of 3-6 years old, it is place for you.Place has the good volleyball court, but the animation team never invited anyone to play, so it is the case when "bring your own team". However animation team invited people to participate in darts, arching games (no prices) and dance lessons.Food is not bad and staff in bars work really well.Minimum Spanish is really helpful everywhere.
This is the the 12th time we visited the island and the 3rd time we stayed at the Riu Naiboa since they refurbished it. The rooms are very nice with glass enclosed showers. The rooms are kept very cleanand the staff are super friendly. We did not stay at the pool but went to the beach every day.For lunch you have a choice of the small food place on the beach or a more formal lunch at the hotel. The food choices have been up graded. One night we had lobster , shrimp and caviar . They have added a great water park (Splash) for the fun of adults and kids. If you are looking for a nice vacation and are on a budget with out spending a fortune this is for you.
The noise at this hotel was unbelievable.During the day around the pool the animation team were full blast with head banging music, which blocked out the music from the Buda pool bar. Evening entertainment was again very noisy until midnight but then the bar stayed open until 6.30am baring in mind that this was in the open air next to the pool none of the bedrooms overlooking the pool could get away from it .The food was very boring , same thing every day and only lukewarm. The only hot thing was soup from the electric ern. The beach was amazing though, very busy but a relief to get away from the hotel. I would definitely not recommend this hotel.
The resort was surprisingly good. I really have no complaints on the resort. The only thing I found disturbing was having lunch and the buffet was not busy and one of the servers was scratching his back with a fork over his shirt. Put the fork back in the basket only to be put on a table ready to be set. Yuk.
We were at the hotel for 5 days and it was horrible. The staff is very lazy, unfriendly and rude. The food is horrible as it's cold and every day the same stuff.The staff didn't clean the room properly. The music at the pool started early in the morning and ended around 23.00 hrs in the evening. During the whole day you couldn't relax at the pool. The positive thing was the beach.At the end of our stay the guy at the reception asked us about how we felt. We told about the staff and the food, instead of telling something like "I am sorry for that" he just told "next time you have to go to another hotel". With this behavior he just confirmed us that they are not at all customer friendly. It was the first and last time. If you want to have a nice stay just avoid this hotel.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch & dinner daily
- 2 theme dinners weekly
- A la carte dinners at Mediterranean & Steakhouse, dress code and reservations required
- Domestic drinks 10:30am-2am
- Entrance to disco (drinks extra)
- Swimming pool with children's area lounge chairs and towel service by the pool
- Free access to Splash Water World in the Riu complex
- Day & night tennis
- Non-motorized watersports: windsurfing, sailing, catamaran, kayaking and snorkeling
- Scuba lesson in pool
- Supervised kid's program available at RIU Bambu for kids ages 5-12 (10am-12 noon & 3pm-5pm)
- Entrance to casino (drinks extra)
- Daily activities
- Nightly entertainment
- 372 renovated rooms in a 4-storey building with elevators
- Lounge chairs and towels
- Beach umbrellas
- Tennis court
- Games room
- Caribbean Street shopping complex with beauty salon, medical service, pharmacy, souvenirs, jewellers, shops, boutiques, internet centre, spa, disco and pizzeria
- Casino at nearby at RIU Palace
- Massages (fee)
- Laundry service (fee)
- Parasailing (fee)
- Waterskiing (fee)
- Deep-sea fishing (fee)
- Horseback riding nearby (fee)
- WiFi in lobby
Hotel Rooms include:
- Newly renovated
- 1 double and 1 twin bed
- Air conditioning
- Mini-bar* with complimentary soft drinks, bottled water & beer
- Full bathroom
- In-room safe (fee)
- Balcony, garden or pool view
- Max. occ. 3 adults or 2 adults & 2 children *Replenished regularly
- Same as above, but slightly larger with living area
- Limited availability
Kids Deal - 2 Children Stay & Eat Free, 12 years & under. Limited availability.
For the kids - Kids Club for ages 4 to 14 years, Wading pool, Babysitting (fee).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu NaiboaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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