- What's Included
- All Inclusive Features
The Riu Naiboa just finished some exciting new renovations, which were needed as the resort was getting tired. From what we hear they have renovated the lobby, pool bar and buffet restaurant. There is a new Italian a la carte and all the rooms received a facelift with new bathrooms with walk-in showers. They've also added in-room safes and liquor dispensers to the rooms. If one of the higher rated Riu's in the area is out of budget, this would be a good option. As always, the service at Riu Resorts is excellent.
- Free Wi-Fi
- In-room liquor dispenser and restocked mini-bar
- Access to Splash Water World (Nov 2017)
- Beach side bar
Absolutely loved this hotel. All staff were very friendly and we were treated so well from the barmen, waiters, reception, entertainment team and the grounds men. Thank you to waiters Franklin and Juan Carlos who looked after us very well especially my little girl keeping her entertained. Food is lovely! No issues with food and did not find an issue with the heat of food. Please bear in my mind the air con it's quite powerful in the restaurant so this may make the food taste cold. Fresh meat joints every single night and they were an excellent cut of meat each night with some usually being left for cold meat with salad the next day. Fresh fruit everyday. Food available 24hrs pool bar was our place of rest open until 11pm saw entertainment around the pool good to see a lot of different people getting involved even though it wasn't for me. Lil playground for little ones which is nice. Carribean street is great rarely was I harassed by sellers. Spent a morning at the water park which for free is absolutely brilliant beach is beautiful and would enjoy a walk along it every night and able to walk to the other carribean street between riu bambú and riu punta cana palace. Shopping centre palma real great for a lil trip out yes there may not be a lot there but it's worth it if you need nappies and essentials for kids. On complex nappies were 12 for $29 or u can get the free bus to Palma real and get them from $3 we only brought a cheap brand and they were great.Room and all of the hotel is beautifully clean never saw a speck of dirt anywhere pool is also lovely and clean. The staff in this hotel work extremely hard.Only a few pointers: Please can there be better labelling of food in the restaurant Can there be a kids playground nearer to main bar instead of on sand?Apart from that excellent holiday Thank you riu
transfer to hotel took around 30 mins unlike check in at hotel which took an hour.the room was a good size with 2 double beds and a fair amount of storage.the bathroom had a good size shower cubicle and a good hairdryer. the housekeeper done a fab job. the room/bathroom was always very clean. towels were changed daily and bedding every other day.drink cabinet and fridge were stocked every 2 days.the pool was a good size and was always kept clean and well maintained. during the day the entertainment team done a fab job keeping everyone entertained and involved. they were always so energetic i was amazed how they kept going from early morning till late at night.in the main restaurant the food was so repetitive and always luke warm.we found the staff couldn't be bothered and never rushed to clear our table as we finished eating.and were lucky to be offered wine or water with our meal. most evenings we went down around 8 pm only to find that there was never once a table fully laid out and had to ask for cutlery.. the other restaurant had a steak night alternated with an italian night. the steak night was very good but the italian night was awful. the cold table for salads etc was empty and not re stocked, and hardly any desserts left.There were 6 in our group of which all of us suffered with bad upset stomachs for 5/7 days, not good.just make sure you take plenty of immodium tabs with you as at 36 dollars over there, theyre not cheap.they do there own version for 15 dollars. we told our rep that we were unwell, first thing he said was, "it's not the food, i only eat the salad"the beach bar closed it's doors the day before hurricane, irma,and was still shut the day after, thats when we found out it was closed for refurbishment,which in all honesty needed it. we could use the other hotels beach bar between 10 - 5 so wasn't too bad. i asked the rep how long will it be closed to which he said, "i didn't know it had closed"the beach was lovely, but had quite a bit of sea weed in the water.but after the hurricane it was all washed up on the sand. i was amazed how quickly it was all cleared off the sand after the hurricane and had it looking fab again.the evening entertainment was "fair" but the michael jackson evening was by far the best.theres a free bus to take you from the hotel to a designer outlet and supermarket. but you need designer money to shop there.the excursions that thomson offer are quite expensive. the cheapest was 70 dollars for a half day boat trip.the english at the hotel was quite poor, not many could speak it. the tv had no british channels, but a few american.although we had a lovely stay here the food let it down, so for this reason we won't be returning.
Just got back from here the hotel,staff,pool,room are amazing,the only thing that lets this down is the food it's the same everyday & its lukewarm nearly every English person we spoke to had really bad stomach upset,spoke to the rep about it he's answer was I only ever eat the pasta so that tells you all you need to no,would go back to Dominican but never to this hotel .
I went to Riu Naiboa with my son in September.The swimming pool, the food, the surroundings are all worth a visit. The beach is beautifully lovely for walking there. My son enjoyed there is enough to do for children every evening, children's disco and the water park was great fun kids can enjoy themselves there for a long time. The nicest thing about Riu Naiboa is the entertainment team they are so excited every day. Thanks to them every day we found a party the best we found Robocop my son loved him! He is a very nice entertainer who let us laugh every day. We had a great time. A real recommend we will return again next year
Had a great time during my stay. All staff was friendly, room was clean, food was very traditional and tasty, and best the entertainment team was WONDERFUL, specially Robocop, always trying to get people engaged and coming up with new activities all day long. Definetly going back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch & dinner daily
- 2 theme dinners weekly
- A la carte dinners at Mediterranean & Steakhouse, dress code and reservations required
- Domestic drinks 10:30am-2am
- Entrance to disco (drinks extra)
- Swimming pool with children's area lounge chairs and towel service by the pool
- Free access to Splash Water World in the Riu complex
- Day & night tennis
- Non-motorized watersports: windsurfing, sailing, catamaran, kayaking and snorkeling
- Scuba lesson in pool
- Supervised kid's program available at RIU Bambu for kids ages 5-12 (10am-12 noon & 3pm-5pm)
- Entrance to casino (drinks extra)
- Daily activities
- Nightly entertainment
- 372 renovated rooms in a 4-storey building with elevators
- Lounge chairs and towels
- Beach umbrellas
- Tennis court
- Games room
- Caribbean Street shopping complex with beauty salon, medical service, pharmacy, souvenirs, jewellers, shops, boutiques, internet centre, spa, disco and pizzeria
- Casino at nearby at RIU Palace
- Massages (fee)
- Laundry service (fee)
- Parasailing (fee)
- Waterskiing (fee)
- Deep-sea fishing (fee)
- Horseback riding nearby (fee)
- WiFi in lobby
Hotel Rooms include:
- Newly renovated
- 1 double and 1 twin bed
- Air conditioning
- Mini-bar* with complimentary soft drinks, bottled water & beer
- Full bathroom
- In-room safe (fee)
- Balcony, garden or pool view
- Max. occ. 3 adults or 2 adults & 2 children *Replenished regularly
- Same as above, but slightly larger with living area
- Limited availability
Kids Deal - 2 Children Stay & Eat Free, 12 years & under. Limited availability.
For the kids - Kids Club for ages 4 to 14 years, Wading pool, Babysitting (fee).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu NaiboaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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