- What's Included
- All Inclusive Features
The Riu Naiboa just finished some exciting new renovations, which were needed as the resort was getting tired. From what we hear they have renovated the lobby, pool bar and buffet restaurant. There is a new Italian a la carte and all the rooms received a facelift with new bathrooms with walk-in showers. They've also added in-room safes and liquor dispensers to the rooms. If one of the higher rated Riu's in the area is out of budget, this would be a good option. As always, the service at Riu Resorts is excellent.
Overall this resort is very clean, food is fair, and perfect for what you pay. The beach is shared by the other RIU's and it is a very big beach, with lots of room and chairs. The beach is amazing. The staff at the beach bar are quick, and friendly. The food is average here, however lots to choose from. I miss having a swim up pool bar. This is the main thing that I would love to see. However there is a pool bar on top, where you can walk up to, and sit and relax. The staff at that bar are also amazing, fast and friendly. Overall, I would go back to this resort, mainly because the staff were amazing, and I got what I paid for. Very cost efficient.
The hotel was really perfect. Variety of food for all diferent tastes: pasta, pizza, fish, meat, tons of vegetables and depends on the day they have sushi or other spetialties.The pool is very nice and the beach.. the best! They have an animation group that works on activities for tourist from the morning till the Night, they speak even russian!The room was cleaned every day and the the empty bottles of alcohol, water and soda replaced.Bar on the beach with drinks and food, bar in the pool with drinks and a lot of food in the main restaurant.Have a great time with my partner, also for families it's very nice. If you are looking for pool party this is not your hotel. For everything else is perfect!
What a disappointment for a RIU hotel we have stayed at many and it was never this bad. No kids club or anything for the kids to do. The food was awful and very repetitive and 1 Restaraunt. We will not be returning to this hotel. Very poor customer service. Not a good vacation at all.
We stayed at Riu Naiboa from Feb 18, 2017 thru March 1, 2017 and were happy with our stay. First of all, we are not super picky when it comes to our accomodations. If the room is clean and comfortable we are happy. We knew based on the price that this was not a luxury resort unlike the other Riu resorts on this property. We don't need luxury and don't find it necessary to have a good time. The pool is very nice, you can walk in very gradually and there are no steps which is nice for me since I have some mobility issues. It is not heated but comfortable for refreshment. There were pool games going on at different times throughout the day but the pool is so spacious you can be in and easily not be a part of the games or have them impede on your space. There are a lot of kids in the pool which was usually not an issue as far as splashing and such.Our room was spacious and comfortable. There is a large closet, mini bar, liquor dispenser and walk-in shower in the good sized bathroom, no tub. Our room was usually not cleaned until late in the day but we didn't spend much time there anyway. Request a room on the pool side which we had and sat on our balcony quite a bit late in the day.Food in the buffet is plentiful and there is a good variety. There are several salads, pasta, potatoes, a carving station and burgers and hot dogs available every night. A large range of good desserts and fruit. Lunch is salads and sandwiches but we aren't big lunch eaters. Breakfast had several different kinds of eggs, French toast, pancakes and tons of toppings, meat, potatoes and cheeses. We ate in the specialty restaurant twice and I got sick after the second time but no proof of what caused it although I don't think it was the water as I was always very careful not to drink or use tap water to brush teeth. Bottled water is provided in the room.We didn't spend any time at the beach because the pool was so nice and I have mobility issues. The walk to the beach takes less than 5 minutes and the shops along the path to the beach are a nice touch. There is also a "street" with shops at one of the other Riu properties which we actually found by accident but they mostly carry the same things as the ones by Naiboa.An excursion not to miss is Altos De Chavon which is an "Italian" style village a man built for his daughter in the 1970's. Very nice trip but we went on our own in a taxi which cost us $185 plus $5 a person admission so kind of expensive to just walk around for a couple hours but a nice side trip. There are also excursions here which include snorkeling.Overall we enjoyed our stay and would recommend this resort to someone traveling on a budget but dont expect to be pampered.
If you want a quiet holiday this is not the hotel for you. We have just returned to the U.K after a two week break. There was nowhere round the hotel where you could not hear the music which was deafening and the animation team voices after two weeks during the day and night really got on our nerves. There was an area where the music didn't seem as loud and that was where the children played football and the animation team played boules on a morning. We use love it when the animation team went off for a two hour break from 1 till 3. The only place where it was quiet was the beach. The room we stopped in was very clean and the beds where comfortable. Food became boring after a few days and was ever very warm. Would not stop at this hotel ever again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch & dinner daily
- 2 theme dinners weekly
- A la carte dinners at Mediterranean & Steakhouse, dress code and reservations required
- Domestic drinks 10:30am-2am
- Entrance to disco (drinks extra)
- Swimming pool with children's area lounge chairs and towel service by the pool
- Free access to Splash Water World in the Riu complex
- Day & night tennis
- Non-motorized watersports: windsurfing, sailing, catamaran, kayaking and snorkeling
- Scuba lesson in pool
- Supervised kid's program available at RIU Bambu for kids ages 5-12 (10am-12 noon & 3pm-5pm)
- Entrance to casino (drinks extra)
- Daily activities
- Nightly entertainment
- 372 renovated rooms in a 4-storey building with elevators
- Lounge chairs and towels
- Beach umbrellas
- Tennis court
- Games room
- Caribbean Street shopping complex with beauty salon, medical service, pharmacy, souvenirs, jewellers, shops, boutiques, internet centre, spa, disco and pizzeria
- Casino at nearby at RIU Palace
- Massages (fee)
- Laundry service (fee)
- Parasailing (fee)
- Waterskiing (fee)
- Deep-sea fishing (fee)
- Horseback riding nearby (fee)
- WiFi in lobby
Hotel Rooms include:
- Newly renovated
- 1 double and 1 twin bed
- Air conditioning
- Mini-bar* with complimentary soft drinks, bottled water & beer
- Full bathroom
- In-room safe (fee)
- Balcony, garden or pool view
- Max. occ. 3 adults or 2 adults & 2 children *Replenished regularly
- Same as above, but slightly larger with living area
- Limited availability
Kids Deal - 2 Children Stay & Eat Free, 12 years & under. Limited availability.
For the kids - Kids Club for ages 4 to 14 years, Wading pool, Babysitting (fee).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu NaiboaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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