Riu Palace Bavaro
- What's Included
- All Inclusive Features
This is a great place to stay in Punta Cana. The Riu Palace Bavaro is a luxurious and elegant hotel that boasts the same type of service. Open and clean rooms that are stocked regularly. Beautiful beach and pools. The restaurants are a bit better in quality than other resorts found on this strip. The buffet restaurants in particular, serve some of the freshest dishes. OK amenities. The tennis courts could use a little upgrading. However, it does have a great family golf course. Make sure to take advantage of the spa services while you're here. Overall, a pleasant stay in Punta Cana.
We have spent 2 weeks in this hotel in early April 2017The pillow had a strange smell , i guess because the staff is a bit lazy and not trained to pay attention to small details which can make big differences.Except that all was ok but i will never return to this hotel or this destination.
Resort is very clean had a few issues with tv and refrig not working in one room and refrig in other room. Maintenance came up and fixed the issues. Food is pretty much the same everyday, but there is plenty to choose from. Speciality restaurant Steakhouse was very good. The water park looks a lot bigger in pictures but is very small few slides and tubes and a very small kiddie pool. Not many activities for younger age people. There was bingo everyday and some line dancing lessons. What activities there were was around the pool bar in afternoon. Pretty much a place to go to beach and pool not much else to do unless go out of resort, but when you spend that much money really shouldn't have to go outside for entertainment in my opinion. The girls were content but bored by 3rd day of just laying out. The private shuttles are worth the money so not to stop at every resort to and from airport. Would say better for older people would not recommend for family's with teenagers.
We were upgraded to this hotel from Riu Palace Punta Cana because there were no rooms left, but we were not disappointed! The hotel was beautiful, amazing beach, great service and staff, and our room was very nice and clean! Can't wait to go back!
The resort is gorgeous and the food has been amazing, but the service by a lot of the staff has left much to be desired. When we arrived, our jacuzzi drain was broken, the handle on one of the dresser drawers was broken off and wedged into the drawer to keep it from closing completely, and the rum dispenser In the room was empty. I left a note after the first night for our maid and asked if she could bring a blanket for the bed (we are only given sheets) and to please have the rum refilled. I left her a monetary tip along with the note. Nothing was handled, but the note and money were gone. I had to track her down and ask her face to face for a blanket. We asked the front desk about the rum and they assured us that it would be addressed. Fast forward to today, 4 days into the trip, and the rum still hasn't been filled and our minibar hasn't been replenished even though a sign clearly states that it will be done every other day.My fiancée walked to the front desk to ask about the rum. He was assured it would be taken care of. 2 hours later, still nothing. He inquired again. "We will get it right away". 45 minutes later we have half a bottle of water left between the two of us and still no rum. For the 3rd time he walked down to the front desk. He was given 2 bottles of water and another assurance. A short time later, a staff member finally comes. He puts water in the mini fridge and pulls out 4 bottles of liquor (assumably for the dispenser). No. Instead he said for $20, he'd give us a bottle for our suitcase to take home. We asked 4 times for the *included* rum for our room and now he wants to shake us down for it. We've been to Punta Cana at smaller resorts, but with service from the staff that was incredible. I am pretty shocked at how the operations have worked here. There are no shortage of beautiful resorts in the Dominican Republic, and to me, customer service is what distinguishes one from another. The Riu Palace Bavaro fell short in that category for us.
On arrival at the Riu Palace Bavaro, my wife and I were allocated a room in the VIP section, which is a group of two and three story blocks separate from the main hotel building. We asked that our room be on the ground floor as my wife has difficulty with stairs and none of the VIP blocks has lifts (elevators). The friendly staff at reception were only too pleased to satisfy our requirements.The room was of a modern open plan style with a large “King-size” bed. There was a seating area with sofa, coffee table, desk and chairs at one end of the room next to patio doors opening out onto a small terrace, which had a Jacuzzi hot tub and two plastic reclining chairs + table. A low hedge between the terrace and the surrounding garden provided some security and privacy. The bed-area of the room was separated from the washroom by a whirlpool bath, all open plan with no curtains or screen separating the bath area from the rest of the room. This might be a problem for some that wish to bathe in privacy. A double “his and hers” washbasin with double mirrors were next to the bath and this area was equipped with a wall mounted hairdryer (two heat settings and conventional On/Off switch that didn’t require depressing while in use!) and shaving mirror. Hair conditioner, body milk and shower cap etc. were provided next to the basins. There was a large “walk-in” shower cubicle with both a ceiling shower head and one attached to a flexible hose. A pump action soap dispenser was attached to the wall in the shower cubicle together with shelves for several large bath towels. There was a separate WC with lockable door. The room was provided with a single wardrobe which contained an ample number of hangers. The wardrobe also contained an electronically operated safe of sufficient size to house a lap-top computer, cameras etc. Opposite the bed was a large wall mounted flat screen TV. There were numerous TV channels available in most common languages, although picture quality was quite poor on many of them. Some drawer space was available in a unit below the TV. The room’s air conditioning was very efficient and there was a working refrigerator that was filled with soft drinks, beer and water. The refrigerator cannot make ice, but an ice making machine was available in the next block to ours and an ice bucket was provided in the room. Coffee making equipment was also available in the room, as was a set of four wall-mounted liquor dispensers (Vodka, Rum, Brandy and Whisky).Even though the hotel is only a few years old, the high humidity is already taking its toll on the furnishings and decoration. There was some evidence of mold on the walls and delamination of the furniture. In all other respects the room was kept scrupulously clean by the cleaning staff who provided delightful “towel sculptures” every day. There were several occasions, however, when the cleaning staff removed hand towels and/or face cloths which were not then replaced for one or two days.We suffered torrential rain in the afternoon/evening of the first five days of our holiday. This highlighted the main disadvantage of being in a separate VIP block. To access the restaurants and entertainment in the main part of the hotel, we had to brave the elements and the footpaths became very slippery when wet. We hadn’t anticipated that we’d need to use our wet gear and umbrellas, but in the event, we were glad we had brought them on holiday. In other Riu hotels we have stayed at, a large umbrella was provided in the room. I can’t say whether we were simply unlucky on this occasion or the lack of umbrellas is peculiar to this hotel.The main advantage of the VIP section was the access it gave us to a separate swimming pool, which was somewhat quieter and less crowded than the main pool area of the hotel. It had its own bar and an ample supply of loungers in both the shade and sun. It was so refreshing not to have to get up at the crack of dawn to reserve a space! The lack of competition for loungers was no doubt partly because the majority of guests chose to locate on the beach, either under the numerous Palm trees or soaking up the rays on the gloriously soft sand. It is worth noting that the only insect bites we suffered during the holiday was after a session in the shade under the Palms, otherwise we were thankfully “bite-free” for the large part of the holiday.Apart from the glorious beach, the highlight of out stay at the Riu Bavaro was the food. In addition to the main buffet restaurant, there are five speciality restaurants. There’s an Italian, Japanese, Steakhouse and two International/Fusion restaurants, although curiously, the last two have the same menu. We tried all five and liked them all. Unusual for Riu Speciality Restaurants was the fact that there was no need to book in advance and there were no set “sittings”, instead it was a case of turning up at any time between 6:30 and 9:00pm. We never found a problem getting seated at our chosen restaurant, particularly as there was a delightful young lady member of staff on hand outside the restaurants to assist anyone looking for a table. There was also the facility to be given a Radio Pager, have a drink in the bar and be called when a table became available. I suspect that the reason we had no problem getting a table in our chosen restaurant was both the number of restaurants available coupled with the fact that the main buffet restaurant was so good. Our only complaint about the restaurants was the fact that the regular white, red and Rose wines on offer were not particularly good, but thankfully the Cava (Champagne) was excellent and the attentive restaurant staff soon knew to bring the Cava at dinner or Mimosa (Bucks Fizz) at breakfast!Lunch was available both in the main buffet restaurant and in the “Taino” Poolside restaurant. Both had an exceptional choice of food and for those guests that prefer to eat their main meal at lunchtime, would have no difficulty finding something suitable to eat.Entertainment was of a pretty good standard and unlike many of the European Riu Hotels, where the shows are put on by the Animation Staff, outside professional entertainers put on most the Shows at the Bavaro. That’s not to say that the Animation Team didn’t work hard, they were always on hand to encourage guests to get up and dance. As in the restaurants, there was a high staff to guest ratio in the entertainment area, so there was never a problem being served with drink.All in all, we enjoyed our stay at the Riu Palace Bavaro with the highlights being the beach and the restaurants.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals daily and 24-hours snacks
- All drinks 24-hours (selection of Domestic beer and Premium brand liquors, house wine with meals)
- 24-hour room service
- Scuba lesson in pool
- Free access to Splash Water World in the Riu complex
- WiFi in lobby
- Daily activities
- Evening entertainment
- Entrance to disco and Casino (drinks not included)
- 610 Rooms
- 1 Buffet and 4 a la Carte restaurants (Italian, Japanese, Grill, Fusion)
- 6 Bars
- Casino (at Riu Palace Macao)
- 4 Pools
- Water sports
- Table Tennis
- Billiards (Pool Table) (fee)
- Spa (fee)
- Beauty Salon (fee)
- Shopping Plaza
- Conference Rooms (fee)
- Free Wireless Internet
- Golf nearby (fee)
- Air Conditioned
- Ceiling Fan
- 1 King or 2 Double beds
- Living Room with Sofa
- Direct dial telephone
- Mini Bar
- Liquor Dispenser
- Coffee/ Tea Maker
- Flat Screen Satellite TV
- Wireless internet
- Radio alarm clock
- Safety Deposit Box
- Iron & Ironing board
- Bathroom with hydro-massage tub
- Extra shower cabin
- By door separate toilet
- Double Sinks
- Vanity Mirror
- Hair Dryer
- Amenity Kit
- Balcony or Terrace
- Garden View
- Maximum Occupancy 4, up to 3 adults
Resort Location Map
Riu Palace BavaroPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa de Arena Gorda, Punta Cana 74100 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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