Riu Palace Bavaro
- What's Included
- All Inclusive Features
This is a great place to stay in Punta Cana. The Riu Palace Bavaro is a luxurious and elegant hotel that boasts the same type of service. Open and clean rooms that are stocked regularly. Beautiful beach and pools. The restaurants are a bit better in quality than other resorts found on this strip. The buffet restaurants in particular, serve some of the freshest dishes. OK amenities. The tennis courts could use a little upgrading. However, it does have a great family golf course. Make sure to take advantage of the spa services while you're here. Overall, a pleasant stay in Punta Cana.
This was my first visit to the DR, but I have stayed at many all inclusives in Mexico. None were perfect and each had their positives and negatives. Personally, I wasn't impressed with Riu Palace Bavaro compared to the others I've been to. Upon check in we were told our booked VIP villa ocean front room wasn't available (which we prepaid for). They put us in a basic room with VIP wristbands the first night then they were able to switch us to a garden view VIP villa room. First problem was not getting the room we paid for and the reception staff giving us the run around for the whole vacation. Telling us to check in every day to see if a room is available. Reception staff probably get to split the upgrade cash fees that guests pay at check in. So if you do stay here, don't book a ocean front room in advance. However, the room was lovely. Really nice space and we didn't have any problems with musty smell, AC, or the fridge, and we had excellent wifi service. VIP area is totally worth it, away from the hustle and bustle, and you get your own private bar and pool area. The beach was definitely more low key and less crowded by the VIP section. Food was mediocre. This is really where I was unimpressed. The buffet was ok with not much variety. I got really really really sick from the food. I had to get antibiotics when I came home. I got sick once before for about 24 hrs when I stayed at a resort in Mexico, but nothing to the degree of sickness from Riu Palace. My stomach issues definitely kept me from enjoying the rest of my vacation because I couldn't drink or eat anything other than bread and rice basically. Beach was very nice. We did see seaweed on the beach our final day, but the staff did an excellent job of taking care of it. For those who get sun burned to the extreme that I do, you will find the beach is very accommodating for our sorts. No beach umbrellas but plenty of palm trees to give you shade.Overall, the resort was nice on the surface but was very seedy if you looked a little harder. Since they never refunded us the difference in room price between oceanfront and garden view and the extreme bout of sickness I experienced, I will not be returning to Riu Palace Bavaro. I just wasn't impressed. I feel that I can get a better deal to go to a more established and less "back room deal" resort who treat their paying guests better.
The buffet has a wide variety of food, however we noticed the hotel was like understaffed because food trays were left empty many times, you would go to the station many times and no body would realize until 10 to 15 minutes the tray was empty. That was our mayor dissapoinment. Shows and the entertainment staff one of the best we have seen in DR, only overpassed by the entertainment of a luxury cruise line. Kudos to the entertainment team. Please work on the food quality, taste but mostly presentation, its a shame.
Had a great time! Very clean. Staff was very nice. Food was good not great. Our favorite was the Italian. We got upgraded to the VIP room and that was so nice. Very spacious. We enjoyed the quieter pools but could go to the main pool also when we wanted to.
What an amazing place with very friendly staff and amazing food.Yes like any large establishment things can go wrong. But tell somebody and it will be repaired. Our minibar stopped working within 1 hour of reporting it it was replaced with a new one. Excellence service. I read on hear people complaining about things but they should give the management a chance to put things right.We will be back
This is just our opinion (my wife and i) .In 2005 we stayed at the Riu Bambu on the same Riu complex , right next door under construction was the Riu Palace Punta Cana , it tooked grand and we said that if were ever to come back thats where we would stay .Fast forward to December 2015 , when booking our 2016 holiday we realised that the Palace Punta Cana had not been refurbed since completion , so having stayed at a fair few Riu's we plumped for the newer 5year old Palace Bavaro . On entering we were greted by friends with champagne , cheched in pretty easy then sent to our room with the busboy following shortly behind with the luggage , room was ok ,no great views but ok .After being ther for a few days things start to get noticed, firstly there is no quiet pool for thr non upgraded guests , but the upgraded guests eat the same food in the same dining areas, drink the same alcohol and use the same beach , not sure if the rooms were any better as we did not get chance to see one , we dont mind some noise and fun but when the entertainment team are organising games they would play a bit of a song ,stop it , explain the rules in four languages , play another 20seconds of the song , stop it again, explain a little more ,play a bit more , for god sake just play the bloody song and talk after !, There were not many upgraded guests around the quiet pools , it seemed just a total waste of sunbeds in a chiiled area ,The room was cleaned everyday to a high standard and we could not fault her , the public areas and swimming pool areas were also spotless , public toilets by the pool area were constantly being cleaned ,In general the waiting on staff in the buffet reseraunts were ok , but some looked like they didn't want to be there, no smiles when serving , not very attentive, then scowled at you when you didnt leave a tip ,sorry but service first then the reward , Must mention Ariel (male waiter) who after a few visits to his area had got us weighed up ,drinks were there waiting for us , great friendly service with some great banter , thankyou Ariel ,We were also dissapointed in the dress code rules , guests were visiting the buffet resteraunt with wet clothes , there was always half a dozen chairs outside drying in the sun after they had left , some of the women were allowed to dine in a see through top showing there bikini top underneath , men with no t-shirts on , there were two maitre d's on each door who seemed to turn a blind eye ,there were even wet seats in the cocktail bar one evening that we managed to choose , not good.Special mention to Carolina and all the hard working waitresses ,very pleasant very efficiant. Food was ok ,a bit repetitive but always something to put together , we were a party of eight and six of us went down with some sort of stomach bug ,some form of food contamination we think , my wife was the wost off , three days she suffered ,We decided to go and have a day at the Riu Palace Punta Cana , now that had the wow factor even though we though it might need a refurb , had a day by the pool ,lunch at the pool side eatery then had a mooch into reception , very palacial , very classy , it was just like walking into the Riu Palace Riviera Maya in Mexico ,we both turned to each other and said "we should have came here" , lesson learned go with your original gut instinct ! .So overall it was not a terrible holiday , but it was also not what we have come to expect fron Riu , we believe at this hotel they have let there standards slip ,as the title says "no wow factor"
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- All meals daily and 24-hours snacks
- All drinks 24-hours (selection of Domestic beer and Premium brand liquors, house wine with meals)
- 24-hour room service
- Scuba lesson in pool
- WiFi in lobby
- Daily activities
- Evening entertainment
- Entrance to disco and Casino (drinks not included)
- 610 Rooms
- 1 Buffet and 4 a la Carte restaurants (Italian, Japanese, Grill, Fusion)
- 6 Bars
- Casino (at Riu Palace Macao)
- 4 Pools
- Water sports
- Table Tennis
- Billiards (Pool Table) (fee)
- Spa (fee)
- Beauty Salon (fee)
- Shopping Plaza
- Conference Rooms (fee)
- Free Wireless Internet
- Golf nearby (fee)
- Air Conditioned
- Ceiling Fan
- 1 King or 2 Double beds
- Living Room with Sofa
- Direct dial telephone
- Mini Bar
- Liquor Dispenser
- Coffee/ Tea Maker
- Flat Screen Satellite TV
- Wireless internet
- Radio alarm clock
- Safety Deposit Box
- Iron & Ironing board
- Bathroom with hydro-massage tub
- Extra shower cabin
- By door separate toilet
- Double Sinks
- Vanity Mirror
- Hair Dryer
- Amenity Kit
- Balcony or Terrace
- Garden View
- Maximum Occupancy 4, up to 3 adults
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace BavaroPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa de Arena Gorda, Punta Cana 74100 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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