- What's Included
- All Inclusive Features
- Beachfront adults-only section in larger RIU complex
- 3 pools with bali beds, drink service, and swim-up bar
- Complimentary Wi-Fi throughout hotel
- Casino on site
The hotel property is wonderful along with the staff. There are so many restaurants on property but all of them was terrible. After the first night I did not look forward to eating. Everytime I ate my stomach would kill me all day. If you get hungry late at night dont expect them to have real food. In the bar area you can get a cold burger or ham and cheese sandwiches that you Would have to warm up your self in The microwave. The pool looks nice but when you get in the water it was so hot. It was disgusting. The entertainment wass good. They worked very hard to make the crowd laugh and dance. I will not be coming back to stay here in Dec. I rather go and stay at the hard rock.
Ten days all inclusive in this hotel at end of July/start of August.Ok. Firstly the weather. If you are checking the weather before you go, you might be a little dismayed. The BBC weather app says it will rain every day. It did rain a few times, and boy did it rain, but conveniently only in the evening or first thing in the morning, thus not interrupting my partners sunbathing.As for the hotel, I can't fault it. The room was good, with added bonus of 4 bottles of spirits on optics in the room and a inclusive mini bar that was kept topped up. The food was brilliant in the main restaurant with plenty of variety and theme nights and the speciality restaurants, all included, offered something a little different and you could go as often as you wanted to.The entertainment staff are keen. They put a lot of effort into keeping folk entertained and the games in the pool late in afternoon seemed to be very popular....I think the bar staff and their efficiency helped with that.The staff went out of their way to make sure you were never without a drink, in the bar, in the pool or on the beach and again, the drinks were good.We went on a few excursions arranged by Sonny, the Thomson rep. He is about most days and really helpful guy.Make sure you do the Saona Island trip as that is so relaxing, and getting a guy bringing you rum and coke in the ocean, 400 yards from the beach is pretty cool at 10am.We didn't find anyone at all who wasn't amazing friendly, from the reception staff who were very helpful, to taxi drivers and folk in the shops.Loved the fact that it was adults only, the hotel never seemed full, plenty of room in and around the pool and on the beach.All in all simply delightful and well worth the money we paid for the trip. We were sad when we had to leave as it really was like being in paradise.
great staff and nice rooms! food was good with no issues at all! Cannot wait to go back was a great trip with no issues and just a nice relaxing trip. already wanting to plan our next trip there. don't pass this place up.
We were a group of 11 and decided to go to this All Adults resort. We were expecting more. First of all, the staff is amazing. They are friendly, joyful and they all make sure that you are taking care of. When you go on vacation all you could think of is of is a drink by the pool, not so at Macau. The water pool was as hot as the outside weather. It felt like a sauna. The weather was very muggy and hot and there was no way to feel refresh in that pool. We had no choice but to go to the beach to feel cool. That was a major dissapointment. The AC was not working properly at the buffet or the salon for entertainment. It was also hot and muggy. This is the first time that I am so dissapointed in a Riu hotel. This is my first and last at this hotel.
Just got back from this resort. It was a last minute decision. It was one of the best vacations we have had. The weather was great. The water was the clearest I had seen in Punta Cana, and the waves were not rough. At check in we were given drinks. The check in was quick but the rooms were not ready yet since we had arrived early. By the time we had eaten lunch at the buffet the room was ready. The room was clean. It was a little smaller than other RIU rooms but that doesn't matter to me. There is a mini fridge with beer and soda. Alcohol is in bottles on the wall. We did not have any problems with items in the fridge being replaced. There were 3 pools. Is am not much of a pool person but the pool area looked clean. And there was not a lot of loud music like at other resorts. The time the music was playing it was at a lower level. Not nearly as loud as other resorts I have been to. There is a large area of sand and beach chairs for everyone. No need to get up early and reserve a seat. There were plenty even later in the day. The larger area helped it to feel more private. Also there are waiters to bring drinks on the beach but it does take a while. They have a long walk to the bar to get the drinks and get them back to you. But you can always get it yourself or bring along travel thermos to fill up. We did tip the waiters and bartenders. The only thing at the beach is there was no man-made shade, there were plenty of trees but you have to keep moving your chairs to stay in some shade. The buffets are consistent with other RIU resorts. There are different food choices. We ate the buffet most nights except we did eat at the steakhouse which was okay. I guess we have had it so many times at different RIU s that we opted for more variety at the buffet. All of our servers were nice. Neither of us got sick at all this time. Rermember do not drink the water and use bottled water also when you brush your teeth. We have not been back to the same resort twice but would go back to this one again. It seemed to fit our needs of a relaxed couples getaway. We need not go to any shows this time. Also for those that workout you may use the gym next door at the RIU Bavarro. Also between the two resorts is Caribbean street which has several stores for souvenirs or any items you may need or forgot to bring. Another tip if you have mobility issues you may want to ask for a first floor room or a room near the elevator. For the money it was a good vacation and we would go back.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24-hour all-inclusive
- Buffet champagne breakfast, lunch and dinner daily in main restaurant with made-to-order food stations
- Room service for breakfast only
- Choice of restaurants for lunch
- 3 a la carte dinners w/reservations
- 3 theme dinners weekly
- 24 hr Domestic & Imported drinks & snacks
- Lounge & towel service by pool
- Scuba lesson in pool
- Free access to Splash Water World in the Riu complex
- Day & night tennis
- Daily activities
- Nightly entertainment
- Entrance to Pacha Disco (drinks extra)
- Entrance to casino (drinks extra)
- 364 elegantly appointed rooms
- Made-to-order buffet stations
- Full table service a la carte restaurants: Mediterranean, Steak House & Caribe Grill, dress code & reservations required
- Bars including: Beach bar and Lobby bar w/live piano music
- Pacha Disco
- Swimming pools
- Tennis court
- Caribbean Street shopping complex with beauty salon, medical service, pharmacy, souvenirs, jewelers, shops, boutiques, internet centre, spa, disco and pizzeria
- Casino (fee)
- Water skiing (fee)
- Boat excursions (fee)
- Horseback riding nearby (fee)
- Free Wi-Fi
Hotel Rooms include:
- Air conditioning
- 1 king or 2 double beds
- Satellite TV
- WiFi internet
- Mini-bar w/complimentary soft drinks, water & beer
- Liquor dispensers with rum, vodka, whiskey & gin
- In-room safe
- Full bathroom
- Balcony w/garden view
- Max. occupancy 3 adults
Superior Rooms include:
- Same as Hotel Room but with balcony and pool view
- Same as Hotel Room, but more spacious and with 1 king bed and separate living room
Stay at 1, Play at 3 - Exchange privileges with RIU Bambu and RIU Naiboa (dinner reservations and transportation excluded).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Wedding Packages - Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace MacaoPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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