- What's Included
- All Inclusive Features
This was our 2nd time to hotel but our very 1st time away for Xmas and new year and we were not sure what to expect but we were not disappointed.We flew with Thomson on the Dreamliner for the first time and we loved it. Cannot fault anything about it.On arrival to hotel we were checked in and had a drink offered to us and then we went to our room which overlooked the garden. Room was lovely and clean and the bathroom was great with a great shower. Bed was very comfortable and air con great too. Loved my daily towel art that our maid did for us. The hotel is spotlessly clean. The pool area was Lovely and plenty of beds and parasols. It was great that the swim up pool was totally separate from the main pool. Shame some people could not take there drinks to that pool and thought it was ok to sit in main pool and drink there drinks when they knew they should not do that!! Shame not all Riu hotels have separate swim up pools.They also had a small pool by beach aswell. The animation team were really good and did not push you to join in with the daily activities if you did not want to. The beach was lovely although sea was quite rough at times. We loved our daily walks up and down the beach. Plenty of beds on beach too and loads of palm trees to find shelter from the sun if you wanted to. The food was very good and plenty to choose from. There were 4 other restaurants where you could eat and it is good that you did not have to queue in morning to book a table. If the restaurant was full they gave you a buzzer so you could go and wait for your table at the bar and when table was ready it would buzz to alert you. Very good idea.The Xmas eve gala dinner was lovely as was New Year's Eve also. The staff were lovely and worked very hard to look after you. Loved the champers too. It is such a shame though that Riu have lapsed the dress code for men. Bring back the long trousers for men to wear at dinner time. Not nice to see men coming to dinner in there swim shorts which we saw a lot of during our holiday. The bar was a nice to place to sit and have a drink whenever you felt like one. Drinks were not weak and you could have premium brands atno extra charge. Staff were very attentive and looked after you well. The coffee shop was nice and if you were at all hungry you could get a sandwich or cakes and they had nacho and cheese too. Entertainment was good. We watched a few shows in the theatre which we enjoyed. We enjoyed the New Years Eve evening and thought they did a good job. Well done to you all. The Christmas Trees and decorations were beautiful and made it feel like Christmas.The weather while we was away was hot. We did have a couple of showers during the day which lasted no more than five minutes and then the sun came back out. It did rain during the night one night but you can live with that.Overall we enjoyed our holiday very much. We will definitely return back to this hotel for another holiday very soon.Thank you to management and staff for making our holiday wonderful.
went for Christmas and New Year. Brilliant holiday. Hotel rooms serviced every day. We had never been here before but decided it seemed better value than the Canaries also weather was better. Booked with Thomsons flew from Birmingham on a Dreamliner, loads of leg room. This is an adult only hotel, entertainment every night excellent. Also the entertainment staff are amazing they really made us welcome especially Christopher and Maria. Although all the staff worked exremely hard and made us so welcome. Nothing was too much trouble, eben to remebering our bowl of peanuts every night with our drinks did not have to ask after the first night. Food was out of this world catering for every taste and nationality. News Years Eve was just amazinBBq lobster as you waited anongst so much else. Thankyou.
Not having visited the Dominican before, we used Tripadvisor to point us in the right direction and were not disappointed by our decision. We arrived on Dec 27th and left Jan 10th. This hotel is fantastic, with first class service, amazing staff and spotlessly clean. Food is excellent, as well as the buffet serving a varied and different menu every evening you also have a choice of 4 other restaurants for which we had no problem getting a table. New year's eve was fantastic, the food outstanding.We love the beach and spent every day there, absolutely idyllic. We definitely plan to return.
my wife and i went back for a2nd time as we enjoyed it so much great value we felt having visited the dominuican over 9 times now we awant a kid free holiday rooms were clean,spacious and well furnished, changing from adult only soon , we enjoyed the relaxed atmosphere in the hotel ,staff were there to help ,food was excellent, would visit again
We stayed here for two weeks over new year and overall we really enjoyed it. The staff and room were fantastic. The beach is beautiful but very crowded because of the peak time we were there, I'm sure out of season it would be perfect.Really there are only two things we found disappointing about this hotel. Firstly the hotel doesn't make you feel like you are in the Caribbean, after dark all restaurants and entertainment are focussed around the building itself. It really needs a beach bar/restaurant so you can continue to enjoy your Caribbean experience after dark. Secondly why does the management treat it's clients like children. 10am without fail the music starts at the pool and pretty much doesn't stop until 6pm The 'activity' team do a great job and I'm not moaning at them but Aaarrrggghhh the vast majority of people staying here do not want it. So if you want a peaceful break to rest and relax this is not the place for you. If you do go make sure you request a room away from the swim up bar pool. Again I can't praise the staff any more but the management really need to work out who they are catering for, a tiny percentage of morons who can't entertain themselves or the adults who booked the have a nice, peaceful rest in the sun.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24-hour all-inclusive
- Buffet champagne breakfast, lunch and dinner daily in main restaurant with made-to-order food stations
- Room service for breakfast only
- Choice of restaurants for lunch
- 3 a la carte dinners w/reservations
- 3 theme dinners weekly
- 24 hr Domestic & Imported drinks & snacks
- Lounge & towel service by pool
- Scuba lesson in pool
- Free access to Splash Water World in the Riu complex
- Day & night tennis
- Daily activities
- Nightly entertainment
- Entrance to Pacha Disco (drinks extra)
- Entrance to casino (drinks extra)
- 364 elegantly appointed rooms
- Made-to-order buffet stations
- Full table service a la carte restaurants: Mediterranean, Steak House & Caribe Grill, dress code & reservations required
- Bars including: Beach bar and Lobby bar w/live piano music
- Pacha Disco
- Swimming pools
- Tennis court
- Caribbean Street shopping complex with beauty salon, medical service, pharmacy, souvenirs, jewelers, shops, boutiques, internet centre, spa, disco and pizzeria
- Casino (fee)
- Water skiing (fee)
- Boat excursions (fee)
- Horseback riding nearby (fee)
- Free WiFi
Hotel Rooms include:
- Air conditioning
- 1 king or 2 double beds
- Satellite TV
- WiFi internet
- Mini-bar w/complimentary soft drinks, water & beer
- Liquor dispensers with rum, vodka, whiskey & gin
- In-room safe
- Full bathroom
- Balcony w/garden view
- Max. occupancy 3 adults
Superior Rooms include:
- Same as Hotel Room but with balcony and pool view
- Same as Hotel Room, but more spacious and with 1 king bed and separate living room
Stay at 1, Play at 3 - Exchange privileges with RIU Bambu and RIU Naiboa (dinner reservations and transportation excluded).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Wedding Packages - Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace MacaoPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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