- What's Included
- All Inclusive Features
- Beachfront adults-only section in larger RIU complex
- 3 pools with bali beds, drink service, and swim-up bar
- Complimentary Wi-Fi throughout hotel
- Casino on site
Loved our stay, the time was between two hurricanes... thankfully Hurricane Irma did not cause any damage ... now Hurricane Maria is scheduled to be here in a couple of days... registration was fast and without any problems or delays.the service and staff are top notch! So friendly and always ready to make our vacation a special and memorable one. The best!The food was excellent... we recommend the Japanese and Fusion (Krystal) , those were our fav! The Buffet at all times with a great and delicious variety of food types!Rooms clean and comfy. I love how everything is close by and accessible... We have found the place that we can always come back to! Thank you to all the members of Riu Palace Macao 👍🏼👍🏼👏🏼👏🏼👏🏼
This was the best holiday me and my boyfriend have ever been on! We are reviewing this a bit late but we loved it so much we had to write something about it.Staff are amazing rooms modern and clean pool area spotless lovely big walk in shower, mini fridge in room and you can drink everything inside of it! Vodka and whiskey on the wall for you to use as much as you want! All inclusive food was lovely never got bored! We tried the speciality restaurants too which were lovely. Can't be bothered going down for dinner? No problem, free 24 HOUR!! Room service whenever you like. We always had a stash of bottles of bubbly in our fridge. Whenever the drinks man would come around to restock fridge he would always give us a bottle! Pools were lovely not too cold we really liked chilling by the swim up bar and on the beach. Beach was the best I've ever seen. Would we go back? Definitely, but prices have gone up since we went!!!
We have just returned from a great holiday at the Riu Palace Macao, the hotel was excellent from the cleaner to the management team. The manager was rather young looking and in fact he was only in his mid 20's but he really did a fabulous job in the run up to the hurricane Irma's arrival ensuring that the hotel, the guests and his staff were fully briefed and kept safe during what turned out to be a serious storm. Lets now look at the rest of the holiday, the hotel was really great with plenty of choice in the restaurants the food was varied and excellently cooked and presented by first class chefs, the bars offered a varied selection of both local and international drinks with a good selection of cocktails. The cleaners were extremely efficient keeping the entire resort in a1 condition.The flight out was fairly good except the food which was not up to scratch as the only hot meal was chicken and mushroom piewhich on an aeroplane is probably my worst nightmare, never chicken on a flight too many bad experiences of sickness, so only managed a bread roll and 2 cheese crackers with cheese. The return food was just as bad but also included soft chees so I didn't even have that with the dry crackers. My private taxi transferfrom the hotel turned out to be a shared taxi ride but at least they turned up.
RoomThe room was a good size and the bed and shower were huge! There is a minibar and a liquor dispenser which are all included in the price and are restocked every other day. The towels are replaced everyday. There is a safe available to use where we kept our valuables most of the time. Our room (3002) was very quiet most of the time and the wifi was excellent. The door to the balcony was a bit dodgy and the floor could have been cleaned more often but these things didn't cause any problems. FoodThere is a main buffet restaurant and four speciality restaurants; Japanese, Italian, Steak and Fusion. We enjoyed all the restaurants apart from the Japanese one which wasn't to our taste. There is a lot of choice in the buffet and the food is high quality, we always found something to enjoy. You can also have any drink of your choice and the staff are very attentive. Pool and beach The pool is a lovely size and has sun beds in it which are excellent for cooling down from the hot sun! There are many sun loungers and it was never a problem finding one in a convenient place. The beach is directly in front of the hotel and also has many sun loungers. There is quite a lot of seaweed but this was cleared away everyday. There is also a small restaurant at the beach where you can have lunch and get drinks without going back to the hotel bars. Other informationIt is possible to visit both the Rui Bambu and Riu Naiboa as part of the all inclusive package between 10-5 everyday. You can have lunch and drinks and use their pools. There is a sports bar in Bambu which we enjoyed. You can also use the spa at Riu Bavaro which was good quality. There is a water park at Rui Naiboa which is quite small but a lot of fun and only a short walk away. There is a lot of entertainment available but we didn't participate. The hotel is like most others in Punta Cana and isn't close to much apart from some shops along the side. I would definitely recommend the hotel but if you want to do anything else apart from sunbathing and relaxing you will have to be prepared to spend a lot as the excursions are very expensive and it is difficult to do anything independently.
Lovely hotel set on a beautiful beach.Rooms spacious and clean.Cannot fault the food or the waiters especially Victor and Franklyn who were attentive and friendly always had a smile for us.The pool had loads of sunbeds and shaded areas as the sun is really hot.We were here during hurricane IrmaThe staff were brilliant prepared the hotel for the winds cheerfully which made us brits relaxed..we were told to stay in our rooms sandwiches and Fruit boxes were available for us to take up and we could ring room service if we wanted anything.The only drawback for us was the music around the pool was pretty poor and the poolwaiters would take your order then never come back ..or we just didn't see any Evening waiter Timo was smashing We would definitely come back had a brilliant 2 weeks.If you are thinking of coming here we would suggest going on the Caribbean cruise day trip ..awesome
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24-hour all-inclusive
- Buffet champagne breakfast, lunch and dinner daily in main restaurant with made-to-order food stations
- Room service for breakfast only
- Choice of restaurants for lunch
- 3 a la carte dinners w/reservations
- 3 theme dinners weekly
- 24 hr Domestic & Imported drinks & snacks
- Lounge & towel service by pool
- Scuba lesson in pool
- Free access to Splash Water World in the Riu complex
- Day & night tennis
- Daily activities
- Nightly entertainment
- Entrance to Pacha Disco (drinks extra)
- Entrance to casino (drinks extra)
- 364 elegantly appointed rooms
- Made-to-order buffet stations
- Full table service a la carte restaurants: Mediterranean, Steak House & Caribe Grill, dress code & reservations required
- Bars including: Beach bar and Lobby bar w/live piano music
- Pacha Disco
- Swimming pools
- Tennis court
- Caribbean Street shopping complex with beauty salon, medical service, pharmacy, souvenirs, jewelers, shops, boutiques, internet centre, spa, disco and pizzeria
- Casino (fee)
- Water skiing (fee)
- Boat excursions (fee)
- Horseback riding nearby (fee)
- Free Wi-Fi
Hotel Rooms include:
- Air conditioning
- 1 king or 2 double beds
- Satellite TV
- WiFi internet
- Mini-bar w/complimentary soft drinks, water & beer
- Liquor dispensers with rum, vodka, whiskey & gin
- In-room safe
- Full bathroom
- Balcony w/garden view
- Max. occupancy 3 adults
Superior Rooms include:
- Same as Hotel Room but with balcony and pool view
- Same as Hotel Room, but more spacious and with 1 king bed and separate living room
Stay at 1, Play at 3 - Exchange privileges with RIU Bambu and RIU Naiboa (dinner reservations and transportation excluded).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Wedding Packages - Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace MacaoPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.