- What's Included
- All Inclusive Features
Just returned home and miss it already, We will definitely be back! Entertainment staff was the best!!! Angel ( If I remember his name correctly) was our favorite, very friendly and outgoing and also very handsome. Can't wait until next May to go back.
This is the 5th Riu I have stayed at and the animation team at the macao is the best one by far. The pools and beach were beautiful. We were a little disappointed in the food selection though. I think there needs to be a little more variety. We felt the food was the same every day with a few different dishes thrown in.
We were with family to celebrate a wedding. Beautiful weather, fantastic dining at multiple restaurants. Staff was more than will to go that extra mile. A little steep in price, but a good bang for the buck.
This is a long, overdue review of the Riu Palace Macao. I have vacationed here two times within the past few years. The first trip was excellent, so I returned with a few more guests for trip number two. (Both trips were prior to all the construction I have been reading on here). The people who work here really go out of their way to make it a special holiday for you. Very friendly and very eager to make your stay enjoyable. The hotel is very open, especially the lobby. So, at times it may smell a little musty. We experienced this on stay number two when we originally got placed in a ground floor room which smelled quite bad. It was also raining upon arrival which didn't help much, but not the resort's fault. After 45 minutes of confusion, we finally were transferred to a much better room on the second floor, at no additional cost. So, check in on trip #2 was a little more chaotic then trip #1, but once it was straightened out, it was all good. Overall, the resort is very clean, and food is good. Lots of variety at the buffet, but just be cautious of what you eat in DR overall. We dined at all the restaurants and I think the buffet was probably my favorite overall. Someone in our group did get sick for a few days right after eating the lobster from the steak restaurant, so I am not really sure what happened there, but it was tough being so sick on vacation. Rooms were fine in my opinion. AC worked well, rooms were clean and spacious. I really don't spend much time in the room on vacation so it was more then enough for me. The pools were great, and the swim up bar was a lot of fun. So many people comment about guests not getting out of the water all day to use the bathroom so they were reluctant to use that pool. That, to me, is just gross and no reflection of the hotel, it is a reflection of your personal hygiene, people! They are constantly cleaning and testing the water in the pools, so come on!! Get out of the pool if you need to use the bathroom! The bigger pool was never crowded and I loved the loungers IN the pool. I also heard they just made a new pool by the beach.The beach was amazing! I was concerned about seaweed but we did not see anything worth noting. If there was, the people work really hard to try to remove it. The beach was actually much better then I ever expected it to be. The lounge chairs on the beach however, could really use some replacing. They were really bad. I really liked the area between the pool and the beach, it was a very relaxing little sanctuary with tons of shade and hammocks. I really wish they would consider re-doing the room inside where they have the entertainment. It has an awful musty smell, and this is constantly commented on by so many reviewers on here. You really cannot even enjoy the entertainment because you are so distracted by the smell. Speaking of entertainment, is it the best? NO. But we did see a pretty cool night of dancing. There is also a casino connected to the resort, don't waste your time. We walked in, and walked out, and heard it is huge rip off. Just don't. We did walk to Caribbean street to buy a few things, try to negotiate, you will get a better deal. Also, if you walk ten minutes down the beach to the right you will see a bunch of little huts where you can buy things as well. That was really fun. We stopped to have a bear at a little restaurant on the walk back. If I could offer any advice, bring some dollar bills for tipping. I understand this is an all inclusive resort, but these people work really hard and most of them work double shifts. A dollar goes a long way as a little thank you. Doesn't mean much to us, but to them it does. Treat people how you would like to be treated and you may have a better experience. Would I come back? Probably not, but you never know. Only because I have now been here twice and love to see new places. Thanks for two memorable experiences!
12 of us went on this trip. Excellent resort. Adults only. Small resort so it was quiet. The food was excellent and the staff were fantastic. Pool area was very nice and not crowded. Great swim up bar. Resort is right on the beach and we had fantastic weather.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24-hour all-inclusive
- Buffet champagne breakfast, lunch and dinner daily in main restaurant with made-to-order food stations
- Room service for breakfast only
- Choice of restaurants for lunch
- 3 a la carte dinners w/reservations
- 3 theme dinners weekly
- 24 hr Domestic & Imported drinks & snacks
- Lounge & towel service by pool
- Scuba lesson in pool
- Free access to Splash Water World in the Riu complex
- Day & night tennis
- Daily activities
- Nightly entertainment
- Entrance to Pacha Disco (drinks extra)
- Entrance to casino (drinks extra)
- 364 elegantly appointed rooms
- Made-to-order buffet stations
- Full table service a la carte restaurants: Mediterranean, Steak House & Caribe Grill, dress code & reservations required
- Bars including: Beach bar and Lobby bar w/live piano music
- Pacha Disco
- Swimming pools
- Tennis court
- Caribbean Street shopping complex with beauty salon, medical service, pharmacy, souvenirs, jewelers, shops, boutiques, internet centre, spa, disco and pizzeria
- Casino (fee)
- Water skiing (fee)
- Boat excursions (fee)
- Horseback riding nearby (fee)
- Free WiFi
Hotel Rooms include:
- Air conditioning
- 1 king or 2 double beds
- Satellite TV
- WiFi internet
- Mini-bar w/complimentary soft drinks, water & beer
- Liquor dispensers with rum, vodka, whiskey & gin
- In-room safe
- Full bathroom
- Balcony w/garden view
- Max. occupancy 3 adults
Superior Rooms include:
- Same as Hotel Room but with balcony and pool view
- Same as Hotel Room, but more spacious and with 1 king bed and separate living room
Stay at 1, Play at 3 - Exchange privileges with RIU Bambu and RIU Naiboa (dinner reservations and transportation excluded).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Wedding Packages - Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace MacaoPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.