- What's Included
- All Inclusive Features
This hotel is perfect for couples who enjoy the benefits of an all inclusive vacation. The employees are always happy and make you feel so welcome especially Liroche for breakfast and dinner. He is such a delightful and caring server. In addition, the food is very good especially the seafood varieties. I would recommend this hotel.
This was anything but relaxing! Lets start off with the elevators being broke so we had to drag our suitcases up and down 63 stairs! That was exhausting! I came to relax not my idea of paradise. The beaches were dirty! You couldnt walk barefoot! The air condition was broke in our rooms. Toilets in rooms were filthy! Those that say who cares what the room looks like...I do...I definitely dont like to sleep in filth. Thank you in advance. Tub was filled with scum.so much for taking a relaxing bath. Dirt all over lamps and wall. Stains on blankets. Pool was slimy. Drinks were ungodly terrible! Waste of hard earned money! Phones in rooms down so we couldnt take advantage of room service. Internet down which meant credit card machines down.Mold infested everywhere! Stray cats begging at your dinner table. The night shows were absolutely inappropriate where they would select random men to bring on stage and they would remove their shirts and ridicule the ones that were out of shape as a male gay worker with a long bleached blonde ponytail would pretend to hump them from behind. It was odd and uncomfortable. I watched families gather their small children and leave. This place is not family oriented resort. Its a run down motel. Bring your allergy meds along with bleach.
We spent 7 days Here, And don't believe all the reviews..We have stayed at many Rius and this resort is Just as Beautiful as most others...Sure it needs a little facelift but the Staff makes up for that...From the Front Desk to the Housekeeping Staff..To all the waiters and waitresses..The Guys working on the pool every morning the Entertainment team...They were fantastic..Shout out to Jose On the am pool crew...Thanks for Everything...Go to this Resort You will have a Great Time...Chow For Now..
I booked this hotel in a whim, as my original choice was sold out on some of the days we wanted. I read a lot of negative reviews afterwards and was extremely nervous. Even tried to change it but the cost to change it was way to high. All I have to say is that we had a great time! There was four of us all together, and we enjoyed our trip. Yes the rooms are outdated in the decor, but they were clean, and seeing that we only spent time in them to sleep we were content. I read that the hotel is due for renovations in the fall, and that just means it will get even better. The food was great - best buffet I've experience thus far in the all-inclusive's I've been to. The beach is great and the pools are your average pools. If you are going for a family vacation you will have a great time. As for a Honeymoon, you can pick something nicer since your honeymoon should be the best of the best! We visited the other two Riu's next to us, and we were glad we picked this one. It was very lively. All in all we had an amazing time. I never write reviews, but since I was so nervous after reading all the negative comments I thought I'd write this so others don't get as nervous.
The room we got was freshly painted, like hours before and the fumes were unbearable! The shower door was rusted. They changed our fridge 3 times. The humidity in the rooms was terrible and the marble floor in the hallways were all slippery due to the humidity as well. The night club is not free! You have to pay for your drinks 🤔. If you're not European the staff treats you horrible. The pool closes at 6pm🤔 and the chemicals they put in the pool makes your skin and eyes all irritated. The alcohol they have is the cheapest and they are all diluted. Same brand for whiskey, vodka etc... You can drink from 8 till the time you go to sleep and you won't get a buzz cause the alcohol is soooo diluted. Gym?? Hah! They have like two 1930' machine and if you can get the cables to move good luck! The machines are all rusted and they only have two dumbells. They don't fumigate so take LOTS of repellent (I have pics to prove it). I asked a travel agent about this resort and he said it's the cheapest resort in Punta Cana. I guess you get what you pay for! DONT BOOK HERE UNLESS YOU DONT MIND THE ABOVE. Just save a few more dollars and book somewhere else.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hour all-inclusive buffet
- Champagne breakfast, lunch and dinner daily in main restaurant (& made-to-order food stations)
- 3 theme dinners weekly
- A la carte dining at a choice of restaurants
- Daily room service for breakfast & snacks (from 7am-11pm)
- Domestic & imported drinks & snacks
- Turndown service
- Day & night tennis
- Ping pong
- Fitness centre
- Free access to Splash Water World in the Riu complex
- Introductory scuba lesson in pool
- Snorkeling equipment
- Entrance to Pacha Disco (drinks are extra)
- Entrance to casino (drinks extra)
- Daily activities
- Nightly entertainment
- Buffet and a la carte restaurants (Japanese, Brazilian, Gourmet and Grill/Steakhouse)
- Caribbean Street with beauty salon
- Lit tennis courts on Caribbean Street
- Massage parlour
- Free Wi-Fi
- Golf nearby
Junior Suites include:
- Ceiling fan
- 2 double beds or 1 king bed
- Split-level sitting area and sofa (some with sofa bed)
- Clock radio
- Satellite TV
- In-room safe
- Mini-bar with complimentary soft drinks, water, beer, liquor dispenser
- Iron & ironing board
- Bathroom with hydromassage tub, shower, double sink & vanity mirror, hair dryer
- Balcony or patio with gardenview
- Max. occ. 4, up to 3 adults
- Similar to above but larger
- 1 king bed
- Walk-in closet
- Larger balcony or terrace with courtyard or sea view.
- Max. occ. 4, up to 3 adults
For the Kids - Supervised kids program for kids ages 4-12 years old (9am-12pm & 3pm-5pm).
Stay at 1, Play at 5 - Receive full exchange privileges at all 5 Riu Hotels in Punta Cana. Dinner restaurants excluded.
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa de Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.