- What's Included
- All Inclusive Features
This was my first time at an all inclusive resort. I did not think I would enjoy it very much because when I go somewhere I have never been, I want to do and see as much as possible. It was a very nice, relaxing vacation.The food was delicious. We tried almost all restaurants except the Italian one. The other couple we were with said they have eaten at other Riu's and didn't the pasta very good. My favorite restaurant was the Krsytal. The squash soup with bread and goat cheese was my favorite. The Steakhouse was my 2nd favorite. The buffet had a lot of options. The La Bodega was OK. There was a wedding party at this restaurant when we decided to eat here and they ruined our meal. At the beginning, we were the only ones in the restaurant with them and one of the groomsmen said loudly that they had some wedding crashers. Our group then decided to ask one of the servers if it was OK for us to be in here and they said yes. We were not fans of that wedding party. Eventually the rest of the restaurant filled up with other guests who were not part of they party.The rooms were very nice. The air conditioner worked very well. I actually didn't have it on most of the time because I was chilly/cold in the room. My complaint of the room is that the sheets are very thing and the towels were rough. Towels were rough on the sunburn.If it rains, please be careful walking anywhere in the resort. The tiles get slippery in the room, by the pool and in the hotel. It did rain the last two days our group was there. I brought cards to play with.We enjoyed the sports bar. The workers were very nice and our group enjoyed talking to them. Elvis was our favorite.
It rained 3 of the 5 days of our stay. There is absolutely nothing to do during bad weather other than drink which is not our thing. The daytime entertainment team did not offer alternate indoor activities like they do at other RIU resorts we have stayed. The other complaint about the daytime entertainers was that one in particular spent most of his time & energy hitting on young girls.The food & waitstaff was excellent. The evening shows were top notch.
I didn't read the reviews on trip advisor until after I had already booked our trip and to be honest, I got really nervous and anxious once I did read them.Let me start off by saying I'm 25 years old and have only ever been to Cancun to do an all-inclusive. I don't have much to compare this trip to, but I strongly feel that we overpaid greatly for the quality of our resort.This is listed as a 4 star resort and it's just.... not. The hotel and pool is incredibly outdated (pool is missing a lot of tiles which ultimately can become a safety issue) and if the staff wouldn't have been so wonderful I would've been incredibly disappointed. Our room didn't have roaches or bed bugs like some other reviewers said (trust me, I checked like three times for the bed bugs). The staff was great with cleaning our room daily and the air conditioning in our room worked perfectly.I unfortunately suffered major tummy trouble after every meal but I do believe it's because they cook a lot with coconut oil (natures laxative). I do feel like the buffets catered more to Europeans, it was sometimes very challenging to find "simple" meal items for breakfast, lunch or dinner.The themed restaurants at night did not require a reservation even though that is whats stated and they also weren't very fussy with the dress code (men do not need to bring a pair of trousers, some khaki shorts will be fine). We went to the steakhouse, the Italian restaurant and the Japanese restaurant and those were all good. They unfortunately serve very small portions so it's likely you will be hungry afterwards.The drinks were good at first but by our 4th day I was very tired of having super sugary drinks that really didn't give me much of a buzz.But the staff was always so pleasant and helpful. Their English isnt perfect but they try to do whatever they can to please you. They really made our experience as great as it was.Ultimately, I would visit punta cana again but I will be doing much more research with the resorts next time. I thought I could trust Riu since it has a great reputation as a chain but for what we paid, I expected much better.
we actually stayed in Feb of 2015but the calendar won't let me go back that far. Very friendly staff, nice rooms, excellent entertainment, LOVED THE POOL BAR including the bartenders and activities!!! The food was very good, the weather PERFECT. One girl in our group had a birthday and the staff, particularly the bartender in the sports bar, went out of their to make her day special. Ty for a great vaca!!
My husband and I have stayed at many RIU's. We vacation to vacation! Not to be room inspectors, drink or food connoisseurs....we go to relax and have fun. Before leaving we read many of the negative reviews and knew we would be fine. I'm a very picky eater, I always found something to eat. If I didn't like a drink, I found one that I did like. There was plenty of beach, chairs, etc. It rained 2-3 days while there, we didn't care, we still had a good time. I actually had a revelation while there, thinking about the negative reviews, too many people expect things or other people to make them happy. Wrong way to life. So to sum this up, our room was fine, didn't spend a lot of time in there, our service was fantastic! Always left a tip for the maid everyday, left a few bucks in our fridge, always stocked upon our return. We learned that the average worker at the resorts make about $360 a month. We tipped a lot and our service was amazing!! These workers appreciate it. Lastly, people upset that they don't speak very good or little English, your in another country, learn a little Spanish before you go!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24 hour all-inclusive buffet
- Champagne breakfast, lunch and dinner daily in main restaurant (& made-to-order food stations)
- 3 theme dinners weekly
- A la carte dining at a choice of restaurants
- Daily room service for breakfast & snacks (from 7am-11pm)
- Domestic & imported drinks & snacks
- Turndown service
- Day & night tennis
- Ping pong
- Fitness centre
- Free access to Splash Water World in the Riu complex
- Introductory scuba lesson in pool
- Snorkeling equipment
- Entrance to Pacha Disco (drinks are extra)
- Entrance to casino (drinks extra)
- Daily activities
- Nightly entertainment
- Buffet and a la carte restaurants (Japanese, Brazilian, Gourmet and Grill/Steakhouse)
- Caribbean Street with beauty salon
- Lit tennis courts on Caribbean Street
- Massage parlour
- Free Wi-Fi
- Golf nearby
Junior Suites include:
- Ceiling fan
- 2 double beds or 1 king bed
- Split-level sitting area and sofa (some with sofa bed)
- Clock radio
- Satellite TV
- In-room safe
- Mini-bar with complimentary soft drinks, water, beer, liquor dispenser
- Iron & ironing board
- Bathroom with hydromassage tub, shower, double sink & vanity mirror, hair dryer
- Balcony or patio with gardenview
- Max. occ. 4, up to 3 adults
- Similar to above but larger
- 1 king bed
- Walk-in closet
- Larger balcony or terrace with courtyard or sea view.
- Max. occ. 4, up to 3 adults
For the Kids - Supervised kids program for kids ages 4-12 years old (9am-12pm & 3pm-5pm).
Stay at 1, Play at 5 - Receive full exchange privileges at all 5 Riu Hotels in Punta Cana. Dinner restaurants excluded.
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Riu Palace Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playa de Arena Gorda, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.