Royalton Punta Cana Resort and Casino
- What's Included
- All Inclusive Features
The Royalton Punta Cana is a great resort for couples who want a beachside destination with fantastic amenities and great value. This resort possesses a harmonious balance between traquility and luxury, offering world-class service notably found in many luxury all-inclusive resorts. It's also great for those wanting a wide variety of cuisine, as the resort is known for their wide array of alcoholic beverages and food options.
Location: Directly on the beach, 30 minutes from the airport.
I last travelled to the Royalton PC in 2014, a few months after it opened. I wrote a review back then raving about how wonderful it was. I honestly wondered if it would live up to my memories, and I'm happy to say it did!Came to celebrate a milestone birthday with 5 other women, and we had a blast. From the Diamond Club check-in where we were welcomed with a drink and nibbles, to the walk to our rooms, where a bottle of champagne, balloons and a birthday banner awaited, to the great food, and time spent at the beach & pool - it was memorable and wonderful. We had much more rain than I've ever experienced in Punta Cana in the 20+ years I've been coming. It was super windy as well - so the fact that this was a great vacation nonetheless is a testament to the hotel.I've travelled to many all-inclusives in the Caribbean, and can honestly say that bar none, the food here is fantastic. The Marche buffet has so many options, and the food is so fresh and beautifully presented, than anyone who says they can't find something to satisfy them must be incredibly picky. Martin makes a mean omelette and always had a smile for us. We ate at the a la cartes as well, and the food was tasty and presented well at all of them as well. We went to Hunter twice, the first time, my medium steak was perfect, the 2nd time, it was more like well-done. They were great about taking it back and getting it right though. The house wines though... not so good ... I suggest they serve better house wines instead of trying to push people to buy a decent bottle.Service was fantastic - at all of the restaurants & bars. In particular, we had excellent service from Sterling at Marche who looked after us daily with a great big smile and welcome. Service poolside from Binette (hope I got that right) and excellent service from all at the Diamond Beach bar area. Daniel (Chopi Chopi) at Hunter was also great.The entertainment crew was good as well - I don't remember everyone's name but they worked hard to get everyone engaged even with the rainy cold weather we had. Dance lessons, aquabics, beach volleyball & yoga poolside. I suggest that they incorporate a yoga class on or closer to the beach if possible.Lara our butler was great! He arranged a couple of different birthday celebrations for me at my friends requests - complete with cakes & balloons and champagne. He checked in with us pretty much every day and also came in early on our last day to make arrangements for our departure.Now - some things I recommend that Royalton consider:1) Have Non-Smoking Buildings AND non-smoking areas at the pool/beach.One of my friends has a severe smoke allergy - to the point where she requires medication & a puffer if she's exposed to smoke. We had asked for non-smoking rooms, but when we walked into our room, she had to walk out immediately as her throat seized up. Likely because someone in the next room was smoking. Luckily our friends room down the hall was fine, so we just switched rooms with them. But every day, regardless of where we were on the beach or at the pool, it was next to impossible not to end up with a smoker beside us or close enough that we could smell it. I'm not saying that you have to ban smoking, but at least designate areas where smoking is not permitted.2) Play more latin music in the disco AND pool/beachside. One of the things I enjoyed about the DR was that we used to hear merengue, bachata, salsa & reggaeton during the days & nights. That was sadly missing this trip - if I wanted rap, electro, dance & pop music, I can stay in Toronto.My only real complaints were a result of some of the over-entitled rude guests. There was one day where it was raining pretty much the entire day and super windy, and something went off with the room locks where everyone was locked out for the morning. The hotel/maintenance were working hard to get everything up and running again, but you would have thought it was the end of the world. Yes, its raining. Yes, its inconvenient to be locked out, but for goodness sake, its not the end of the world. You don't need to be rude to the staff. Hunker down in the lobby bar, grab a drink, relax and talk/laugh with your friends and family. Housekeeping was also locked out, and they were waiting to get in to clean the rooms. When the rooms were finally unlocked, we saw a guest come up to one of the housekeepers and say very rudely "you missed my room - I'd like it cleaned now". REALLY? You think she missed your room and just didn't bother to clean it? The housekeeper had been waiting to clean the rooms for hours at that point - which the guest DID know because she had come up and walked past her at least 6 times in the past 2-3 hours (we were playing games in the hallway so got to witness the level of rudeness from this vile group of guests).And for goodness sake - if you have kids - please don't play soccer in the hallways where other guests are trying to sleep and/or relax in their ROOMS. I have an active boy, and he's always running & playing, I really don't have an issue with kids running around. Kids will be kids. But parents - do you need to let your kids play a very active game of soccer in the halls of the hotel while yelling & screaming for ages? I was ok with it on the cold & rainy day when they couldn't play outside, but I draw the line on a day when its sunny and beautiful outside. Get a grip and be considerate of others. Your special little snowflake needs to learn from YOUR example.I need to travel to other places so not sure that I'll necessarily return to Royalton PC anytime soon, but I would not hesitate to do it again.
We just returned from our 5 day stay at the Royalton! We enjoyed all aspects of the resort from service to our rooms. The beaches are beautiful! We had some wind to deal with and brief rain storms but the resort has plenty to do! Our children loved the connecting water park. The food was excellent! My son had a steak at the Main Buffet made to order and we were surprised how wonderful it tasted! The rooms were clean! Alfonso in building #1 was a great help! Spa had many options. The Cantina at Memories Splash had great nachos! The Sushi was excellent!! My only negative would be to AVOID AT ALL COST the peddlers that set up shops in the middle!! They are too pushy. We liked that this resort was smaller and easy to get around!
The resort itself was very nice, very clean, great beach, great staff and service, food was above average for an all-inclusive. However, beware that people who claim to be the concierge in your building trying to give you a 'gift' will attempt to trick you into attending a 'vacation club' presentation (aka timeshare). It's terrible the way they try to guilt you into it -- just be up front with me so I can make an informed decision! Didn't like that at all.
We visited the Royalton for Christmas and New Year. The hotel is beautiful, the rooms are spacious and comfortable. The staff are exceptionally good, they work extremely hard and are very well trained. However, we found the role of the concierge superfluous, apart from trying to get you to attend a sales pitch which lasts for hours!The restaurants: the main buffet is good. An endless supply of food, all good quality. Children serving themselves with little or no supervision, is not the hotels fault! The no reservations policy is hopeless and usually meant that we went to the main buffet rather than wait 90 minutes! We only went to the steakhouse, waited 65 minutes for our food and the Italian. The Christmas and New Year gala dinners were excellent. The Japanese restaurant, Zen , was rubbish! The chefs, we went twice, were not interested and the second visit lasted 35 minutes for cooking and eating 3 courses! Not recommended! The hotel could not cope with full occupancy. Towels were placed on all the sun beds before breakfast! We usually went to the beach, which was crowded. Both my husband and granddaughter were very ill with a sickness bug. The only place we can think they caught it was the main swimming pool. It was the first time we have visited the Dominican Republic and unfortunately, we will not be visiting again!
The staff here is amazing. We had issues with our booking (through Travelsmart) as members. The staff here went out of their way to make sure we were taken care of and they fixed the errors made by our rep Erika Zarate. We have had excellent service at Royalton vs Our rep at Travelsmart. We have sent numerous emails and attempted phone calls to no avail. Thankfully the staff on site here at Royalton go above and beyond to ensure your stay is top priority. Thank you.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Unlimited Luxury Dining 24/7
- All drinks (domestic beer and cocktails, select international brands)
- 24hrs Concierge Services
- Daily Activities
- Introductory Scuba Lesson (in pool)
- Non-Motorized water sports
- Mini Golf
- Beach Volleyball
- Table Tennis
- Trivia Games
- Beach Olympics
- Family Water Park
- Wi-Fi throughout the entire Resort
- USB recharge station
- Concierge Service around the clock
- 470 rooms
- 10 a la Carte restaurants
- 9 Bars
- Snack Bar
- Business Center (fee)
- Medical Centre (fee)
- Concierge Desk
- Currency Exchange
- Free WIFI in lobby
- Tour Desk
- Gift Shop
- Laundry service (fee)
- Spa (fee)
- Sauna (fee)
- Mini Golf
- Water Park
- Tennis Courts
- Fitness Center
- Garden view or pool view
- 1 King or 2 Queen
- Cable TV
- Rain Shower
- Dreambeds? exclusively designed for Royalton Resorts
- Luxurious 250 thread count sheets
- Iron & Ironing board
- Balcony or Terrace
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Amenity Kit
- Mini Bar (stocked with soft drinks, beer and water)
- Coffee Maker
- iPod / MP3 docking station
- Maximum Occupancy 4, Maximum Number of Children 2
Kids Deals - Children under 2 yrs stay FREE when sharing a room with 2 adults. Children 2-12 yrs pay above rates when sharing a room with 2 adults.
For the Kids - Kids Club for Ages 2-12. Teens' Lounge for Ages 13-17. Teen Activities include: Lounge, Exclusive Games, PlayStation rooms, Wi-Fi area with charging stations, Billiards, and Table Tennis.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royalton Punta Cana Resort and CasinoPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Arena Gorda Playa Bavaro, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.