Royalton Punta Cana Resort and Casino
- What's Included
- All Inclusive Features
The Royalton Punta Cana is a great resort for couples who want a beachside destination with fantastic amenities and great value. This resort possesses a harmonious balance between traquility and luxury, offering world-class service notably found in many luxury all-inclusive resorts. It's also great for those wanting a wide variety of cuisine, as the resort is known for their wide array of alcoholic beverages and food options.
Location: Directly on the beach, 30 minutes from the airport.
Our group of 13 people, ages 79 to 14, did the Diamond Club when we made the reservation and I only wish we had done the Diamond Club swim out room. Check in was wonderful as Diamond Club members. We had drinks, snacks and a nice air conditioned lounge to hang out in while we were checked in. That being said they put a hold on your credit card when you check in to the hotel for $760 in case you charge anything to the room! Yes it's optional but WOW that's a big hold! Our butler, Rafael, was nice and helpful to us, brought us champagne the last few nights of our stay. The resort was beautiful and well maintained. Breakfast ends at 10:30 so if you don't get to the buffet before then you can't walk in anywhere and get breakfast. I'm on vacation I should be able to get breakfast at a sit down restaurant until at least 11:30. Not really a buffet fan in general. You can order room service but it will take about an hour to get to your room. There is a coffee shop that you can get breads, donuts and coffee/latte all day. They are currently doing construction which started mid way through our stay. The construction sadly closed Opa!, an excellent restaurant, and the incredibly peaceful adult pool too. The best restaurants are the hibachi (Zen?), Jade, Opa. Zen was so much fun and such good food. Make your reservation there as soon as possible. Hunter Steakhouse was good but I was completely upset that we were given a really hard time about one extra person on our reservation for dinner that night. So we went from a party of 6 to 7, did not even need to move any tables, only needed a place setting at the end of our table. I could understand if the restaurant was crowded but it was 8:30 and not crowded at all. The steak was good but I wouldn't make a reservation there after that treatment.Our days were spent at the Diamond Club (DC) pool and beach area. The pool was ok, no swim up bar there. I have never been to a Dominican resort that I had to bring a pool float if I wanted one. I thought it was tacky that you needed to bring/purchase one from the gift shop and if you want to get all tree hugger, there were deflated ones in bushes so not so environmentally friendly. The DC pool was overfilled the first couple of days and because of that it, was not filtering out junk that fell in so it was pretty dirty and gross. A few days later it had been so hot that the water evaporated and then was below the waterline on the skimmers and not filtering, so still dirty and gross. It also feels as though you are invading the space of the people that have swim up rooms when you are in the DC pool. The Diamond Beach area was nice but you had to be up early to get a palapa or sun bed. The best feature of the Diamond Club was the Royalton Diamond Club Beach Bar! From here you could order drinks and lunch that was way better than the buffet. The best features at the Beach Bar were Lenny, Charly, Juan, Alberto, Katherin, Kenia and Shantal! They made every day feel like hanging out with your long lost Dominican friends. We couldn't have asked for better service, hospitality or entertainment. My almost 80 year old father would position himself on the corner of the bar each day and people watch while enjoying the company of his Dominican and American family. We would come back just for them! What I particularly didn't like was that the people from Memories were brought by the bus load to hang out in their own Diamond Club section on the beach at the Royalton and then they would also use the main Royalton pool area. It ended up being very crowded in the main pool area and that was where the only swim up bar was. So part of the reason we picked the Royalton Punta Cana was the nice swim up bar but it was so crowded and with kids jumping everywhere, we didn't want to be there. We stayed with Lenny and the gang and had a much better experience. Our room (1463) was nice but without a real view of anything. We overlooked Hunter restaurant and a little corner of the Diamond Club Pool. Our room air conditioning seemed to have a mind of its own. We couldn't set it any lower than 66 degrees and I don't think it ever got anywhere near that low because I never really felt it was actually cold. Our fridge kept things cold but I would have thought being DC members that we would have had a more than 2 beers in our fridge but we never did. One night the power went out and it defaulted the AC to the highest setting and we woke up drenched. I didn't care for the "Dream Bed" I didn't really sleep so well on it and my back hurt almost every day.We did a couples massage and were not charged for it but my parents were charged for it and the massages they received. I only hope they received the spa credit discount too. We will all be checking our bills. My daughter had a pedicure and a massage that she liked. The gym was pretty small but very clean. The gym attendant wasn't the friendliest character. A few of us came in and left our sunglasses on top of the water cooler and he took them all to guest services because he thought they were left there! Very kind of him to look after our belongings so well but he maybe could have asked before running them to guest services. Sunglasses retrieved after a run up the stairs.I think we would go back but it would really be for our Royalton DC beach bar gang (Lenny, Charly, Juan, Alberto, Katherin, Kenia and Shanta) and to get a swim up room, I can't thank them enough for the care they gave to us and especially, my father. Thank you!
We have just had a a superb two week family stay at the Royalton a more picturesque resort you will struggle to find.we stayed early July and found the resort busy but uncrowded the resort is clean and the staff are attentive when spoken too.the pool areas are excellent with one more for sunbathing and the other where most of the activities are based this works really well.The food choice and quality in the buffet area is superb and the chefs couldn't be more helpful although there are many specialist restaurants we find the consensus brought us back to the buffet time and time again.We didn't book the diamond club and from what i saw i believe we made the right choice for us as one of our party was 17 and the "extras" on offer were not a game changer for our family group.we had an issue when we arrived my son and daughter who were sharing a room had a double bed and although the hotel couldn't change anything that day they organised a room swap to a room with two very large singles and transferred all luggage very quickly very quick and efficient reception staff.Wouldn't hesitate to recommend this resort would love to visit again myself very soon.
Our stay at Royalton Punta Cana has been very enjoyable. The staff have been extremely enthusiastic and fun. Very inclusive of the whole family. In particular, Jossue, Melaida, Luis and agripina. The bar has also been very attentive, especially Greisy. Overall very fun.
We have had a wonderful time staying at this resort. Everyone has been very friendly and in particular the entertainment team have been fantastic. Very enthusiastic, including everyone in the family. Would like to mention Jossue, Diego, Malaida, Luiz and Agostin. The bar team are also brilliant particularly Greisy. We've had such a good time, thank you so much.
What can I say? Absolutely Amazing! The people here you can not fault! Entertainers were fabulous. Very welcoming and inclusive of all. Rooms were regularly serviced. Special thanks to Jossue, Diego, Malaida, Louis, DJ Augustine.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Unlimited Luxury Dining 24/7
- All drinks (domestic beer and cocktails, select international brands)
- 24hrs Concierge Services
- Daily Activities
- Introductory Scuba Lesson (in pool)
- Non-Motorized water sports
- Mini Golf
- Beach Volleyball
- Table Tennis
- Trivia Games
- Beach Olympics
- Family Water Park
- Wi-Fi throughout the entire Resort
- USB recharge station
- Concierge Service around the clock
- 470 rooms
- 10 a la Carte restaurants
- 9 Bars
- Snack Bar
- Business Center (fee)
- Medical Centre (fee)
- Concierge Desk
- Currency Exchange
- Free WIFI in lobby
- Tour Desk
- Gift Shop
- Laundry service (fee)
- Spa (fee)
- Sauna (fee)
- Mini Golf
- Water Park
- Tennis Courts
- Fitness Center
- Garden view or pool view
- 1 King or 2 Queen
- Cable TV
- Rain Shower
- Dreambeds? exclusively designed for Royalton Resorts
- Luxurious 250 thread count sheets
- Iron & Ironing board
- Balcony or Terrace
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Amenity Kit
- Mini Bar (stocked with soft drinks, beer and water)
- Coffee Maker
- iPod / MP3 docking station
- Maximum Occupancy 4, Maximum Number of Children 2
Kids Deals - Children under 2 yrs stay FREE when sharing a room with 2 adults. Children 2-12 yrs pay above rates when sharing a room with 2 adults.
For the Kids - Kids Club for Ages 2-12. Teens' Lounge for Ages 13-17. Teen Activities include: Lounge, Exclusive Games, PlayStation rooms, Wi-Fi area with charging stations, Billiards, and Table Tennis.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royalton Punta Cana Resort and CasinoPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Arena Gorda Playa Bavaro, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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