Royalton Punta Cana Resort and Casino
- What's Included
- All Inclusive Features
The Royalton Punta Cana is a great resort for couples who want a beachside destination with fantastic amenities and great value. This resort possesses a harmonious balance between traquility and luxury, offering world-class service notably found in many luxury all-inclusive resorts. It's also great for those wanting a wide variety of cuisine, as the resort is known for their wide array of alcoholic beverages and food options.
Location: Directly on the beach, 30 minutes from the airport.
We are staying at Memories Splash, and was told we could get 1 day all access from our consierge to Royalton, and as we planned to visit the Zen restaurant anyway, we thought this was a good opportunity. We were not told though, that we agreed to a 2 hour sales session at Travel Smart. Anyway, we got through while our kids were waiting to go swim. We got our access pass, and explained we wanted to visit the Zen, for which we had to make reservation at another desk. At this desk we were informed that Zen is closed every Friday. I promised my daughter sushi, so we have made reservation for tomorrow instead, but no flexibility in changing our daypass, so now we have to pay anyway, and wasted 2 hours listening to travel smart.
Overall, great vacation. Beautiful beach, nice pools. Food was ok, biggest gripe is the lack of ability to get anything to eat at a restaurant/buffet between 3:30-6p.m but they do have 24h room service so there's that. I feel like you should have at least one place open with basics like pizza, burgers, etc. at minimum.We did not do diamond club. Not necessary. However, be ready for constantly being bombarded by someone in the lobby of your building trying to sell you something related to diamond club or the other Royalton results. Additionally, they allow vendors in the middle courtyard at midday who will also bombard you with requests to buy. Best meal we had was Under the Sea at Memories. Use that benefit to go to Memories and eat too, especially since Opa and Asian place are closed due to hurricane damage. Casino still closed too.Water pressure is great. Mini bar was fine. beds were comfy. Staff and other guests do make noise early in the morning. Overall staff was nice, not as ebullient as other reviews stated, with exception of Maria at the beach who was spectacular. We loved her. One note, I wouldn't bring kids here-- not enough for them to do, would say do Memories but that's not on the beach. The vibe is definitely more friends and couples than families. My sense.
The Diamond Club package makes a difference. There are no elevators in the hotel; so be prepared to carry heavy toddlers up several stairs. Also, must be aware of this when traveling with elderly people. Food wasn’t the best at any of the restaurants. As a matter of fact, every table in all of the restaurants smelled as if they were mildewed. The hibachi restaurant was the best of the “ok” food options. Having the beautiful beach in the back yard was wonderful. As a matter of fact, that was my absolute favorite part of my stay. Diamond club members have their own section on the beach although the section it’s not typically regulated. Rooms are very nice although the safe in ours didn’t work. The closets smelled of mildew as well, though. Towels were very scarce. On a scale of 1 to 10, I would give my stay a 7.
My wife and I just returned from a 5 night stay at the Royalton Punta Cana. We were part of a group of six - 3 couples.We are all well travelled ‘resorters’ and one couple in the group are time share members of the Royalton.Based on what we previously researched through reviews, we were pleasantly surprised by every aspect of this property.The Royalton Punta Cana is a sprawling property offering many options in swimming, poolside sunbathing, dining and a great beach front that stretches literally as far as the eye can see. The ocean was warm, with manageable waves and with minimal debris. Crews were observed raking/removing seaweed daily.The property, though not brand new, is nicely appointed architecturally, very well maintained and has the feel of a modern resort. It is affiliated with a Memories property next door and guests can enjoy both resorts during your stay.Our room was part of the Diamond Club level of service and was standard in size and nicely appointed. There is a split bathroom concept with the toilet and shower in a separate room which might be considered crammed for 2people...but not a huge deal for us. The property featured swim in-out suites as well.Dining at The Royalton was quite good. There are several dining options one might expect: Buffet, Steak, Italian, Asian table top cooking as well as pool side service and a decent cafe. Service at the restaurants and at poolside was very good.The real deal maker on this trip were the staff. Friendly, Attentive....Outstanding. This might have something to do with our Diamond Club status...as we we felt well looked after. Gratuities likely play a part maintaining a level of service and we tip regularly throughout each day. We believe it goes a long way....We take great pleasure recommending the Royalton Punta Cana.
The Royalton is a lovely hotel, very good reception and upper bar area. The hotel offers a diamond club facility, which offers a separate beach area, lounge for snacks and drinks, separate dining area and a butler service. The food is excellent, good choice of cuisine, fresh and hot. Two of the restaurants are closed , but the food has been made available in the buffet, ie the Chinese food....Some areas are being renovated but do not disrupt the holiday. Rooms are very well decorated, but I would say they need more wardrobe and drawer space, especially for travellers staying for longer than a week..As part of the Diamond service, you get an hr each day in the hydrotherapy spa, which our butler pointed out to us, but it appears not everyone knows about it, so we have had this to ourselves most days....well worth a visit....The beach service is hit and miss, in eight days was only asked 3 times if we required a drink, and on one of those times she forgot to bring the drink.... cabanas are set aside and you have to pay extra for these, even though you have already paid extra for the Diamond club. There is a gym which is well equipped, and cool. Didn’t use the swim up bar pool, as it was dirty, and had scum round the edge, did t look inviting at all, and some patrons do not get out for hours, even though they are drinking all the time, ( if you get my drift).Went to the Mediterranean restaurant one evening, but as it is open air and near the beach , you will get bitten to death by midges, even with deet spray. Hunters restaurant is excellent and do some tasty steaks...Was here for a special birthday and staff go all out to help celebrate any occasion, singing and bringing out cakes...decorating yr room....What’s needed ... an adult only area for dining, and adult only beach area, the separate Diamond dining area is no different to the normal area....
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Unlimited Luxury Dining 24/7
- All drinks (domestic beer and cocktails, select international brands)
- 24hrs Concierge Services
- Daily Activities
- Introductory Scuba Lesson (in pool)
- Non-Motorized water sports
- Mini Golf
- Beach Volleyball
- Table Tennis
- Trivia Games
- Beach Olympics
- Family Water Park
- Wi-Fi throughout the entire Resort
- USB recharge station
- Concierge Service around the clock
- 470 rooms
- 10 a la Carte restaurants
- 9 Bars
- Snack Bar
- Business Center (fee)
- Medical Centre (fee)
- Concierge Desk
- Currency Exchange
- Free WIFI in lobby
- Tour Desk
- Gift Shop
- Laundry service (fee)
- Spa (fee)
- Sauna (fee)
- Mini Golf
- Water Park
- Tennis Courts
- Fitness Center
- Garden view or pool view
- 1 King or 2 Queen
- Cable TV
- Rain Shower
- Dreambeds? exclusively designed for Royalton Resorts
- Luxurious 250 thread count sheets
- Iron & Ironing board
- Balcony or Terrace
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Amenity Kit
- Mini Bar (stocked with soft drinks, beer and water)
- Coffee Maker
- iPod / MP3 docking station
- Maximum Occupancy 4, Maximum Number of Children 2
Kids Deals - Children under 2 yrs stay FREE when sharing a room with 2 adults. Children 2-12 yrs pay above rates when sharing a room with 2 adults.
For the Kids - Kids Club for Ages 2-12. Teens' Lounge for Ages 13-17. Teen Activities include: Lounge, Exclusive Games, PlayStation rooms, Wi-Fi area with charging stations, Billiards, and Table Tennis.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royalton Punta Cana Resort and CasinoPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Arena Gorda Playa Bavaro, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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