Sanctuary Cap Cana
- What's Included
- All Inclusive Features
My first trip to Sanctuary Cap Cana with family and friends was the best trip ever!!! Amazing staff, food, and beach! We hung out at the pool most days and it was amazing! There's a really good snack bar by the beach Stanly. We went to the love bar every night for the Miguel and Micol special!! They were awesome bartenders. They had a circus show in the Sanctuary Town and that was my favourite show of the week. The entertainment team was amazing, always laughing and making sure everyone was having a good time! Shout out to Baby Face, Black Angel, Nicole, and Sander! Thank you all for the best vacation ever!
Our travel agent listened to the requests we had for a new place to go for our 40th anniversary trip...not too large, on the beach, private pool if possible along with other pools and not over the top expensive. She delivered all of the above with the Sanctuary at CapCana by AlSol. It was a resort we would return to anytime. Friendly, great food, and over the top service.
A group of six of us just returned from Sanctuary Cap Cana. It was lovely. We were not able to get into our room until 3pm so we spent about 3 hours eating and sitting by the pool. Not a bad way to wait. No one asked us about a review in exchange for free wi-fi which I was happy about. Check-in was quick and easy (they did try to up-sell us but we didn't go for it). Our room was a junior suite with oceanview. The room is very large and the architecture is beautiful. The furniture is dated and not consistent throughout the rooms. We had one night table only while our friends had two. One friend had a large entry piece with full length mirror. Two of us didn't. The electricity went out in the elevator and we flipped out and never used it again. The rooms are clean and sufficient. Our friends started in the Castle but switched over to the main area because it is closer to everything and the rooms are larger. The pool area is cleaned constantly and the pool bar is awesome. Anselmo, Gilbert and Bernardo seem to really enjoy their jobs. They are friendly, happy and always willing to please. The BBQ on the beach seems to specialize in fried grouper and it is quite good. Everything else at the BBQ is just so-so. The steakhouse was our favorite followed by Fusion (quick but lots of fun), Capriccio, Wok and the Blue Marlin. We did Casabella everyday for breakfast only. Don't miss the shows every night. The entertainment crew was JZ, Baby Face (real name Junior!!) and Black Angel. They were engaging and fun-loving. They made the days and nights very enjoyable. I can't call anybody out as bad - all the employees work so hard and are so willing to help make your stay the best. The price couldn't be beat and for the six days we were there, it was all fun and relaxation.
Our room was spacious and any maintenance issues that arose were addressed immediately. We were happy with the variety of restaurants and excellent service!! It was so convenient to have a place on the beach to grab a bite to eat for lunch or a snack. The bellmen(Carlos and Javier Gonzales) were friendly and helpful. Baby Face (that's his nickname of course) was welcoming, personable and enthusiastic. There was never a dull moment with Ismael around (nickname Black Angel). He was a gem. Adrian, our beverage waiter,was so sweet and quickly available. Kaeila at the Towel Hut went above and beyond!! Carmen, the concierge, was helpful with reservations and important information. Genesis, the waiter at the Fusion Restaurant, was so fun and entertaining. Junior, the waiter, at the Casa Bella Restaurant and Vianna provided warm, genuine and friendly service. The hostesses at the Casa Bella Restaurant(Enolky,Conan and Joanna) were incredibly gracious and hospitable. Our trip was SO relaxing because the staff made sure our needs were met 24/7. We will definitely be returning in the future and wouldn't hesitate to recommend the resort to family and friends.
My fiance and I selected Sanctuary as our destination to honeymoon based on a few factors - it had a non-stop flight deom Houston, had great reviews, was intimate & quiet but offered activities, and offered beach front rooms. After debating between the Castle and the Villas, we decided to stay in the Villas on the beach with butler service. We were absolutely pleased with the Villas! They offer a lot of room, including a large bedroom with double doors to the beach, bathroom, living room with double doors to the beacg, dining area, walk in closet, and all just a short walk to the beach and pool area activities. The room was clean and well stocked with amenities. Our butler, Miguel, was amazing! We would come after dinner to find champagne & desserts, or cheese and fruit trays. He would call to check in with us often without interupting our privacy. The maid service would turn down our bed every evening and leave a daily calendar of weather, activities, and dining or drink specials for the upcoming day. We would often find rose petals on our bed, the extra romantic gestures were a pleasant surprise.With only 180 rooms, we felt the resort was quiet but also offered the entertainment we were looking for - including beach yoga, poolside fun (like bingo), and nightly organized shows (such as karaoke or dancing). For us, it was the perfect oasis we needed without becoming bored. Restaurants were all great! Highly recommend making rservatiins at Fusion - this was our favorite place! We also loved the Steak House, Pizza, and Taco Truck. The only place we did not care for was the Italaian restaurant next the the Piano Bar. We loved the Castle Bar -great drinks & beautiful view! However service at all restaurant and bars was fantastic! The staff never expected a tip, but was extremely grateful - please tip! They all work so hard. We made the mistake of exchanging money at the airport for a fee - don't do this! The hotel has change for US dollars and will provide change for tipping or shopping at the front desk.We signed up for a few excursions at the main lobby upon arrival. Highly recommended the Blue Hole and the Sunshine Cruise with snorkeling - doing both in one day will save you money and was just the right amount of adventure & fun. We also did the shopping your on a rainy day - wouldn't recommend. I didn't see anyone on our tour leave with bags, although we did purchase a few hand rolled cigars.The beach was beautiful and so clean. Having a villa so close, we would see them come out early every morning to remove seaweed that washed ashore. They kept the entire grounds picture perfect! The beach offered drink service, and several beds, cabanas, and loungers to choose from at no additional fee (some resorts will charge extra for beds, etc). The beach was our favorite place,to relax.From beginning to end, I just can't day enough great things about Sanctuary! We felt so safe and really enjoyed everything this resort has,to offer! I would highly recommend to friends & family, and can't wait to return! Thank you Sanctuary! You made our honeymoon perfect!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- A la carte dinners
- Domestic drinks (unlimited, house wine included)
- Daily activities program
- Evening entertainment
- Mini-bar restocked daily (water, soft drinks and beer)
- Room service (24-hour)
- Selected international drinks (unlimited)
- WiFi in the lobby
- 176 suites
- 4 a la carte restaurants
- 24 hour room service Bars
- Gym (fee)
- Watersports (fee)
- Tennis (fee)
- Meeting facilities
- 24-hour medical services (fee)
- Free WiFi (in lobby)
- 1 king or 2 double beds
- Air conditioning
- Flat screen TV
- In-room safe
- Espresso machine
- Balcony or terrace
- Bathroom with tub, shower & hairdryer
- Bathrobes & slippers
- Maximum occupancy per suite is 3 adults or 3 adults & 1 child
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sanctuary Cap CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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