Sanctuary Cap Cana
- What's Included
- All Inclusive Features
We traveled to Sanctuary Cap, Cana in October and stayed for a week to celebrate our 10 year anniversary. I could have stayed for a month - it was that relaxing. We felt totally taken care of by the wonderful people at Sanctuary, including: Johnny and Conan who made us feel welcome at breakfast every day and several nights for dinner too. They were both highlights of the service we experienced and meant a lot to us. Hector and the beautiful singing Ecoty (sp?) made sure that we got drinks at the beach and pool - they were two additional peolple we came to adore, and finally the entertainment team, especially Tyler, Pequito, Domincan "Kevin Hart" aka Santana, and many more lovely folks. The staff here are the icing on the cake! Our room on the first floor of the Castle was fantastic with a wonderful walk out porch, views of the ocean and landscape, and a very quiet environment. It was well kept with nice details each day and always perfectly clean! I can't say enough about the wonderful housekeeping team led by Nancy - and they kept our mini bar stocked too. Next time we'll ask for little bottles of wine in addition to beer! that would have been a nice addition. We enjoyed the fitness center which is perfect for a place this size, and the breakfast brunch each day. The LOVE bar was a favorite as well as the Asian restaurant - food there was the best of our stay, both at the grill and ordering without a reservation from sitting outside. Although the nightlife either started later than we could keep our eyes open, or didn't interest us, I was glad to see that there was something to do each evening had we wanted to. Thank you Sanctuary Cap Cana for a wonderful vacation. We will be back!
Stayed at the Sanctuary 30/10/2017 - 13/11/2017. We are experienced world-wide travellers, including visiting the Dominican Republic 1 or 2 times per year since 1988. Always stay in top-end adults only all inclusive resorts in the DR. The Sanctuary is on a par with most of the resorts we have visited in the DR. The setting is just right, small but good beach with ample recliners and parasols, immaculatey maintained grounds. Majority of the staff are great ! Friendly, courteous, and chatty. Cannot do enough for you. Although meals are subjective to individual choice, both my wife and heartily recommend the Casa Bella for breakfast and lunch. The outside terrace is superb, and the waiting staff are terrific. The steak house is so-so, but very loud with the acoustics of the room amplifying all conversation etc. The Italian restaurant is passable. The Wok, if you sit outside, is great too. We found the Blue Marlin food not to our taste in the evening, and staff there not that friendly. The other restaurants we did not visit. The lobby bar and beach bar are entertaining, and we met many other guests from the US, Canada and the UK. No problem at all with service of "top shelf" liquors, and if a drink such as Grey Goose vodka had finished, you had only to ask and a new bottle was sent for. Despite some comments on TA about having to pay for premium drinks, we never encountered this and nor did our many acquaintances ! The courtyard outside the Love Bar is great for pre dinner drinks, with occasional appropriate musical entertainment. Our 1st floor suite and balcony, 3030, was large, the bed comfortable with linen and towels changed daily. Room cleaning was good. The in-room bar restocking was a little haphazard, but a phone call rectified this within minutes. We visited the Castle but found it to be rather Spartan and were pleased we did not book a room there. Finally, the pools. Very entertaining! The pool bar is good, and Carlos serves pretty good drinks during the day!! Some reviews state some of the furniture is looking tired, but come on - our homes constantly require updating too. Note that the resort is closing in May 2018 for a refurbishment and addition of extra rooms. To conclude, we thoroughly enjoyed the stay at the Sanctuary, and unhesitatingly recommend this resort to others. (PS on reading some recent reviews. I wonder if they are fake or if they even visited the Sanctuary.)
When you drive up you get the feeling you have arrived at an old friends private estate. You are welcomed and greeted by everyone you meet. Everyone is very helpful and strive to make your stay the best vacation ever. They succeeded as far as I️ am concerned. I️ can’t wait to return!!! If you get the chance you need to go!!
2nd time at this resort. Even better than first time. Staff amazing - Marcos, Miguel, Aberto, Enolky, Dev, JT - everyone. Playa (Hyatt) just bought them over. Hope transition and reno plans go well. Like it, just as is now. Don't want resort to expand too much.We stayd at New reno swim up fortress suite - European castle flair and all the bells and whistles. Very nice. Spa massage wonderful, and thermal outdoor facilities,same as before, tranquil, great. All pools maintained well. My favourite is castle roof top pool, with spectacular view - very private too. New Sanctuary town also included with a variety of stops - ice cream parlour and french pastries, pizzeria, burger factory, coffee stop, taco truck. An array of ecclectic restos on resort. Steak - so many choices - ace, Blue Marlin - by the sea, Asian - Thai curry.Definitely will go back - if Playa keeps up to my standards and does not add $$$ because of renos.
I went to this resort for a wedding and it was beautiful. The grounds were well kept and you had a good sense of the culture. However, coming from Chicago and knowing good food, the food was basically inedible. My friend had ordered chicken wings that had came with marinara sauce, my club sandwich was ham, cheese and ketchup and the pizza was like cardboard with nacho cheese. The drinks were also extremely weak and it took countless calories to feel anything. They try too hard to Americanize the property. For the amount of money we paid i expected better quality.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- A la carte dinners
- Domestic drinks (unlimited, house wine included)
- Daily activities program
- Evening entertainment
- Mini-bar restocked daily (water, soft drinks and beer)
- Room service (24-hour)
- Selected international drinks (unlimited)
- WiFi in the lobby
- 176 suites
- 4 a la carte restaurants
- 24 hour room service Bars
- Gym (fee)
- Watersports (fee)
- Tennis (fee)
- Meeting facilities
- 24-hour medical services (fee)
- Free WiFi (in lobby)
Junior Suites include:
- 1 king or 2 double beds
- Air conditioning
- Flat screen TV
- In-room safe
- Espresso machine
- Balcony or terrace
- Bathroom with tub, shower & hairdryer
- Bathrobes & slippers
- Maximum occupancy per suite is 3 adults or 3 adults & 1 child
For the Kids - Children's pool.
Bonus - Wedding and Golf packages are available, please inquire.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sanctuary Cap CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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