Sanctuary Cap Cana
- What's Included
- All Inclusive Features
Had a fantastic week at Sanctuary Cap Cana! Plenty of places to eat and a wonderful staff! Being an adults only makes it very easy to relax and that’s what it’s all about. Met many nice people and the resort and rooms are beautiful. Would definitely return!
It's true--no air conditioning in the common areas. Could be stifling at times. The food was horrible. Had to change rooms twice---had the "Imperial Suite" in the Castle---Million Dollar views with pool but that did not make up for the musty smell in the room and the LOUD air conditioning unit. (not to mention we had two crabs walking around the room that we put out a couple of times). We spoke to others who also had the same experiences and had to make room changes. Also--if you stay on the top floor of the Castle as we did, (the rooms are open to the outside/not interior rooms) be aware that the blinds in the bathroom are see-through at night. The staff members are the BEST that this resort has going for it. They were all courteous, friendly and helpful. The staff gets an A+. I almost felt bad being so disappointed b/c the staff were always cheerful. The grounds were lovely, but again, you would encounter light fixtures hanging away from the walls, damaged sheetrock, etc. We have stayed at other All Inclusive resorts and have NEVER had an issue with air conditioning in the room or with the quality of the food. We don't expect perfection with the food--but, we want it to be passable. You know it's bad when you get to the airport in the D.R. and you are thrilled to eat a Wendy's hamburger. I don't like to put a bad review online, but, we were celebrating our 25th Anniversary, wanted it to be wonderful, but spent the majority of our time annoyed and disappointed.
My wife and I went for a recharge getaway and highly enjoyed our stay. We surged for the honeymoon suite with private pool and we weren't disappointed. The pool made the trip and we spent the majority of our time there. Room service in the mornings was a great way to start the day. The grounds were well kept and the staff was friendly and eager to help. Unfortunately we couldn't go to all the restaurants because I didn't bring pants but we really enjoyed the beachfront dining. Make sure to check out the castle pool/bar and spend some time at the spa pool for a change of pace. We hope to come back again.
My boyfriend and I had a great time at Sanctuary Cap Cana. The property is beautiful and the spa is an absolute must. You cannot stay at this resort without spending at least 1/2 a day there. The private beach is wonderful, as is the staff and their eagerness to bring you whatever drinks and food you want. The staff is absolutely the greatest asset to this resort; if they sensed displeasure, they immediately tried to rectify it. My biggest complaint about this place is the food. I'm not a frequent resort vacationer, so my expectations may have been off. Our villa was beautiful, but it was quite buggy and we one night found a grub that fell out of the ceiling right into our bed. In summary, if you're looking for a relaxing vacation surrounded by pleasant staff, this place is it.
Returned this past weekend from an amazing vacation at this beautiful resort for our friends 15 year wedding anniversary. This place is paradise, so beautiful and clean. The staff was the best and made you feel like you were old friends. I have never been to a place that made me feel more at home, the staff was exceptional. We met some great people and made so many great memories. We will certainly be returning to Sanctuary Cap Cana!! Just make sure you are on top of the restaurant's days and hours, we missed out on the steakhouse and japanese restaurant because we did not inquire about days/times ahead of time. However, the food we did have was amazing, including the room service.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- A la carte dinners
- Domestic drinks (unlimited, house wine included)
- Daily activities program
- Evening entertainment
- Mini-bar restocked daily (water, soft drinks and beer)
- Room service (24-hour)
- Selected international drinks (unlimited)
- WiFi in the lobby
- 176 suites
- 4 a la carte restaurants
- 24 hour room service Bars
- Gym (fee)
- Watersports (fee)
- Tennis (fee)
- Meeting facilities
- 24-hour medical services (fee)
- Free WiFi (in lobby)
Junior Suites include:
- 1 king or 2 double beds
- Air conditioning
- Flat screen TV
- In-room safe
- Espresso machine
- Balcony or terrace
- Bathroom with tub, shower & hairdryer
- Bathrobes & slippers
- Maximum occupancy per suite is 3 adults or 3 adults & 1 child
For the Kids - Children's pool.
Bonus - Wedding and Golf packages are available, please inquire.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sanctuary Cap CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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