Secrets Royal Beach Punta Cana
- What's Included
- All Inclusive Features
The Secrets Royal Beach Punta Cana is an ideal getaway for couples wishing to relax. The resort is situated amongst some of the most beautiful beaches of Punta Cana. With top-notch service and a great array of options with regards to food, there is no shortage of luxury at the Secrets Royal Beach Punta Cana.
SecretsMy wife and I stayed here for eight nights. We had a great time. The service was great with a few exceptions. Secrets was very clean and the staff worked to keep it that way. The drinks were great and they would make everything from martinis to frozen daiquiris. The food selection is vast. It was easy to find food to enjoy. Sushi at supper, fine dinning at several restaurants and great desserts. My only complaint was with the meats. Everything from beef, pork and even the rack of lamb were tough. So I couldn’t eat any of it. If your still hungry they have 24 hour room service. Pools were clean, but you had to get up early to get a spot in the sun. The beach area had a lot more room and plenty of chairs. I see a few people complained about the seaweeds. While I was there the beach was cleaned and raked daily. It was a beautiful beach. It is a public beach and locals will pounce upon you if like to walk the beach. We went on two excursions. Saona Island was nice, but not as romantic as hyped. Again local constantly bother us for massages and trinkets. The beach is rocky. The last stop on the trip is a souvenir shop to buy junk. The other trip was the Buggy Adventure. It was fun, but very dusty. As with everything else in Punta Cana you’re always hit with a stop somewhere to get you to buy some crap. We used Comming2 for transportation and they were great. My big complaint with Secrets was the gold key gift. It’s basically a way to get you to listen to a presentation to join their VIP club. We had to deal with Louis. Even though I told him I wasn’t interested he pushed the issue. Also the $200 in coupons they give you are another rip off.
We were able to spend our 15 year wedding anniversary at Secrets Royal Beach Punta Cana. It was Simply Amazing, the room was great, spacious, comfortable. the food was fantastic. The Halibut that was cooked to order in the Buffet was some of the best I have had. The grounds were beautiful, the beach was spectacular. the staff was tremendous. The entertainment was top notch. At other resorts, the entertainment sometimes is cheesy. This was phenomenal. Fire shows, acrobatic, it was Cirque du Soleiesque. I would go back without even thinking.
Our recent trip to Secrets Royal Beach in Punta Cana could be summed up no better than what they like to say, "Excelente!" Everything surpassed our expectations! The beach area was beautiful and because this was an adult only resort, we had no trouble finding lounge chairs and a good spot in the sun or shade. If that wasn't enough, it didn't take long for one of the amazing staff to appear and offer to get us a beverage. My favorite however was the pool area, especially close to the swim up bar because of the ability to interact with the other vacationers. There was always something going on whether it was a balancing act by one of the performers or a game of water polo organized by Eddie Murphy (part of the entertainment staff). The room was beautiful, the food was delicious, and the drinks were amazing. I'd like to mention our favorite bartender who works at the rendezvous bar in the lobby/plaza, Francisco. Francisco really made us feel welcome whenever he saw us, even when we were just walking by he would call out to us with a friendly good morning or "Que Pasa mis amigos!". The Francisco Special was my favorite drink there. Not sure what was in it but it had a green color and it was delicious.You only need two though so be careful. The last staff member I want to mention is Spaghetti. Eddie Murphy and Spaghetti seemed to lead the entertainment and they do an awesome job at keeping everyone active and having a fun time. To make it even better when Spaghetti had some free time, he even sat down with us and talked for a few minutes personalizing our experience even more. All in all this was a beautiful and fantastic resort and I would recommend it to everyone. Thank you to all of the Secrets Staff who made our vacation Excelente!
When you enter the Secrets resort you are immediately greeted with warm welcoming smiles and their wonderful phrase of "Welcome home." With such bright, attentive and entertaining staff members, you certainly do feel relaxed with no worries. There is always some kind of activity going on, the staff always encouraging you to make the most of your vacation. The hotel rooms exceeded my expectations, with a spacious and beautiful lay out. The restaurants had delicious options and wonderful presentations. A beautiful resort overall. An excellent time! Wish I didn't have to leave! Start off your trip right with their delicious and uplifting shot of mamajuana!
Overall it's a nice resort and we had a lovely holiday. But we were really disappointed by the service so would not return (would even put me off returning to any AMResort, or indeed the DR).Pros: great location just 20 mins from the airport. Well appointed large rooms, with huge comfy beds. The beach is amazing with loads of loungers and beautiful white sand. The food is really good quality, with incredible choice in the Riviera buffet, and they will cook any piece of meat or fish fresh if you ask. The Seaside Grill is the best of the a la cartes - the food is delicious and the staff are all lovely. In most cases the drinks are good quality and the wine (on the Secrets side) is nice. Public areas were really well kept and spotlessly clean. The gym is really well equipped. The evenening entertainment in Secrets is very good, and not at all intrusive. Probably the best evening ents I have ever seen at any resort.Cons: the cleaning in our room was poor, but maybe this was just our maid. Everyday there was something forgotten or not cleaned, with somethings being left dirty for days on end (even after tipping)! So many reviews mention towel art, bottles of rum, lots of little gestures, but we saw on sight of any of these.If you want a sun lounger by the pool then you need to be out early or no chance. They say they will clear left towels but they never do, even when asked. The pool at the Now Larimar is awful, like some kind of holiday club. Top tip is to go to the Now Garden where the pool is lovely, there are always loungers and there's a great bar and service, it's only a few minutes walk away. Be warned though that staff and their families are allowed here at weekends in October so it gets really noisy with loads of kids. They have to leave by 3pm so at least you still get a couple of hours of peace!The a la carte restaurants aren't all that great on the Larimar side - it's good there are no reservations needed, but there are always queues and long waits, and unfortunately the food was not up to much (usually cold and fairly bland).Also worth investing in some seriously good insect repellent as there are mosquitoes everywhere.Main issue was the service from some of the staff who are in desperate need of service training. Karen at reception was incredibly rude when we checked-in. And then managed to be even more rude at check-out! Massive heaving sigh, moan and expletive at us because she had misheard the room number and checked out the wrong room. I couldn't believe it.The Concierges have no idea how to deal with customers - the only solution they have to any problem is to try and sell you Preferred Club. They completely ignore anything you say.The hostesses at the a la carte restaurants need some serious training in manners, after one particularly awful experience we stopped going to the Larimar to eat.Some of the staff in the buffet left you feeling so uncomfortable at dinner, grabbing plates, slamming things down on the table, ignoring you - certainly so service with a smile.Big Papi may be a good entertainer, but blatantly solicits Trip Advisor reviews mentioning his name so he can win a holiday in the resort. Even to the extent he admits you don't have to like the entertainment but please just mention his name!So many times we were left speechless because of the poor service. And we made a real effort to tip throughout our stay spending over $300. But it semeed to not make a difference.That said there were some truly 'excellente' staff who seemed genuinely happy to make sure your holiday was good. Josefina at the Riviera was lovely, all the staff at the Seaside Grill were amazing, and the staff at the Habana were too, particularly Noemi and Jennifer.Overall I think there are far nicer resorts in the area so wouldn't recommend.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- All drinks
- Fitness centre
- Paddle court
- Basketball court
- Introductory diving lesson in the pool
- 24 hour room service
- Daily activities
- Nightly entertainment
- 373 Rooms
- 1 buffet restaurant and 2 a la carte restaurants (Italian, Seafood)
- Sushi bar
- 5 bars including Swim up bar, Pub
- 1 Pool
- Tennis courts
- Fitness center
- Spa (fee)
- Bowling alley (fee)
- Business services (fee)
- Conference facilities (fee)
- Wireless internet throughout resort
- Banquet facilities (fee)
- Laundry and dry cleaning service (fee)
Deluxe Room includes:
- 1 king or 2 double beds
- Ceiling fan
- WiFi Internet access
- In-room safe
- Bathrobes with slippers
- Balcony or Patio
- Bathroom with shower
- Coffee maker
- Room service (fee)
- Max occ 3
Honeymoon Bonus - Bottle of domestic sparkling wine in room, Fruit basket in room, Breakfast in bed (must be arranged with concierge), Special turndown service with rose petals in bed, and 15% off spa services. Request at time of booking. You will be required to present a copy of your wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding.
Weddings - To arrange wedding packages please contact the hotel directly.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Secrets Royal Beach Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Av Alemania S/N El Cortecito, Bavaro Beach, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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