Sirenis Cocotal Beach Resort Casino & Aquagames
- What's Included
- All Inclusive Features
For beach lovers: The beach at Sirenis Cocotal has quiet waters protected by the reef and natural palms. Great for couples and honeymooners, but not the best for singles as there is not a lot to do on the property and nothing close by. Also good for families as the one bedroom suite fits 5 people.
To be honest, the beginning of my vacation has not been good. We took a little time to regiter at the lobby, and it kind of disturbed me. I went to rest a little in my room. I found a modest room, clean, mini bar full, Going down to the lobby i met RICKY, a young employee with multiple qualities, he had his idea on everything. Hes the man who knows all , lol. thanks Ricky. i eat every day at the buffet, also in some restaurants, but the buffet was outstanding. Animation keeps you busy, no time to bother. I made some visit at the disco, good music, the dj is good. very good hotel.
I picked this resort for our vacation because a co-worker of mine and her family had been in March of this year. She said it was ok and the fact that it had a water park was just great for our kids. Having read other reviews I was not too sure but upon arriving at the resort I can say this:Resort Staff: Resort Staff are amazing!! At about 2:30pm when we arrived we waited a bit at the reception area to be checked in, it took a while. However after that, it got better. After checking in, we went over to the desk for making A La Carte Bookings and met with Frank who was just great. He assigned us to LENNY our concierge and she was just Fabulous. Lenny knows great english and she made sure we were well taken care of. Then at the buffet restaurant we met Wendy who just fell in love with our family because every morning and every evening for dinner we had a table ready with flowers on it. The animation team is the greatest asset to this resort. They keep you entertained all day and at every 9:30pm performance. Very energetic and entertaining team : Rolanda, Zapata (great MC), Big Mama (Kids Club), El Chivo ( Funny as ever) Break Dancer ( Nice Hair!), Alvin ( The chipmunk), Machine, Manuel, Rhianna,Natakie and Lewis. I am sure I am missing some but great job guys!!The rooms:The first room we were given was good. It was clean. However we had 2 kids with us 10 and 7 and the beds were very close together so it was not the best setup for the family. The bathroom was clean,however we were not provided with any washcloths or face towels. Safes are $3/ day. We did not use it as our suitcases had locks. However we never had a problem with theft. The rooms are set up with a nice cabinet and drawers for storage of your luggage, iron and ironing board and hair dryers. TV has several cable channels both in english and spanish.While we were there our concierge booked a 90 minute tour of the resort. This is where they introduce you to all the VIP amenities and how different it can be. There are rooms onsite that you would not know about as a regular guest except through this tour. All with good intentions to introduce you to the Sirenis Premium Travelers club. We bought into it and the difference is night and day. We were upgraded to a suite where our kids got their own room and so did we. See pics. Our vacation became way better after that.WIFIWifi is very good and fast. You have access by the pools and on the beach. I was connected for the 7 days that I was there.FoodThe food was plentiful and ok. It was not exceptional. Breakfast was the best we found. The buffet does different themes each night so thats a plus. But for whatever reason myself and my kids got sick. My husband was fine throughout. I had diarrhea and so did my 10 year old while my 7 year old threw up once. Some thing in the food did not agree with our stomach but we dont know what it was and we did not eat outside of the resort except for on the Country express tour. But our issues started before that tour.Resort overall experienceThe resort is huge. The grounds are well kept. They have great pools and the beach was clean when we were there. Not much seaweed. One of the small pools near the swim up bar had alot of leaves though and it could be cleaned out better. The good thing about this place is that the Water park has its own bar and eating area. If you are by the beach it has the bbq area and bar and there is also another restaurant close by so no walking to the buffet if you are hungry. Again staff was amazing, we tipped them and once you do they will remember you and look out for you even more.Only drawback to this resort is the vendors that come on site to haggle you into buying something. Did not like that. Otherwise we had a great vacation. Had I based it on all the negative reviews I see here, I would not have gone. Staff go out of their way to correct any issues you may have, so go an enjoy yourself just make sure to travel with something to protect your stomach should the food not agree with you.
On entering this hotel, i knew i would lke it. They receive you as a minister, take note of all your demans. Your slightest are appeased. At the moment they are renovating a lot of things in the hotel. But it does not affect my stay.The food is excellent, the pools and the beach are well cleaned, the buffet is a pleasure, the restaurants are very good, the park is a paradise, really this hotel is the one of the nicest in bavaro. And most important, the quality-price ratio est excellent. i really had fun. Great thanks to Ricky for his precious help and kindness to me.
We were so disappointed, Thompson holidays should hang their heads in shame to sell this hotel destination in its current state! The hotel is a building site, we moved rooms immediately due to a leak. In our second room we had noise throughout the day, an open lift shaft near our room, a broken door, mound, exposed electrics and the pool area was in a state of disrepair. Only 4 restaurants were open, we had no hot water for 3 days and the rep did not want to know, very dismissive only interested in selling trips. Thompson's response... we apologise but you should expect minor work and the quality is still of a high standard! I think our pictures show the standard you can expect for a nearly £4000 holiday! Shame on you TUI
I booked this for my family and friends. Everything is ok. The service is less than ok. The sales person for timeshare or vacation share practically threatened my family if she did not attend the tour. He is try to bribe her. This is totally unacceptable. The food is ok. I would not recommend this hotel to anyone else.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- 24 hour snacks
- 1 la carte dinner per person/week at each specialty restaurant w/reservations
- Unlimited Domestic and International drinks from 9am-Midnight
- Wine with lunch and dinner
- In-room mini-bar w/soft drinks & water, replenished daily
- Introductory scuba diving lesson in pool
- Day & night tennis until 8pm
- Beach volleyball
- Use of gym and steam bath
- Aqua aerobics
- Daily activities
- Nightly entertainment
- Entrance to disco (drinks extra)
- Full exchange privileges with Sirenis Tropical Suites next door
- 427 rooms
- Main buffet restaurant
- 6 a la carte restaurants: Creperie, Chinese, Steakhouse, Mexican, Italian and Seafood, dress code & reservations required
- Gourmet restaurant (supplement applies)
- Several bars including A/C Poolside bar and Swim-up bar
- 2 swimming pools
- Aquagames park
- Kids pool
- Tennis courts
- Gift shops
- Games room w/billiards
- Massage services (fee)
- Internet cafe (fee)
Hotel Rooms include:
- 2 double beds
- Ceiling fan
- Satellite TV
- Mini-bar (replenished daily)
- In-room safe (fee)
- Full bathroom
- Balcony with ocean or garden view
- Max occupancy 3 adults or 2 adults & 2 kids
Kids Deals - Two children 6 & under stay and eat free when sharing a room with adults; pay airfare and transfers only. Please inquire for further details.
For the Kids - For the Kids - Mini Club (ages 4-12) where kids can enjoy supervised activities daily. Themed Caribbean Pirates children's area for 4-11yr olds with 10 children's water slides and 4 splash barrels. Children's area for 4-11 yr olds with water jets and sprinklers. Children's swimming pool for 2-4 yr olds with animal statues and water sprinkler. Playground, games room and Babysitting services available (fee).
Stay at 1, Play at 2! - Guests staying at the Sirenis Cocotal have exchange privileges with the Sirenis Tropical Suites next door (including Vegetarian a la carte restaurant).
Honeymooners - Receive a fruit basket and bottle of sparkling wine & rum in room, breakfast in bed on first day, a la carte dinner at the Gourmet restaurant, a room upgrade (subject to availability at time of check-in), and a surprise gift. Must be booked within 2 months of wedding. Request when booking. Requires proof of marriage certificate at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sirenis Cocotal Beach Resort Casino & AquagamesPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas Uvero Alto Macao Beach, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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