Sirenis Cocotal Beach Resort Casino & Aquagames

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Our Opinion

For beach lovers: The beach at Sirenis Cocotal has quiet waters protected by the reef and natural palms. Great for couples and honeymooners, but not the best for singles as there is not a lot to do on the property and nothing close by. Also good for families as the one bedroom suite fits 5 people.


Overview
The Sirenis Cocotal Beach Resort and Sirenis Tropical Suites form a top-notch hotel complex and waterpark, situated on the east side of the Dominican Republic, on the Uvero Alto-Macao beach in the Higuey region. There is something for everyone at the Sirenis Cocotal, guests have the luxury of enjoying a wide range of specialty restaurants, great amenities and plenty of activities. The children's programs and supervised meals are a real attraction, allowing both parents and children to have a fantastic vacation. Set amongst one of the most beautiful coconut groves in the Caribbean, bordering a totally virgin beach extending some 400 metres!

Location In the resort area of Uvero Alto, 45 minutes to the resort area of Punta Cana, 1 hour from the airport.

tripadvisor Traveler Reviews
  • eahp : kent
Nice holiday. Disappointing hotel

My family and I had a lovely holiday. We relaxed and used the pretty beach, beautiful sands and warm ocean to relax. This hotel was far from perfect and we were disappointed.We arrived after a long flight and transfer, tired and hot! Had to queue at reception for ages and was not even offered a drink! The room was dated and tired, but it was clean (ish!) And clean towels everyday. The mini bar wasn't replenished but bottled water was left daily. The main buffet restaurant was huge and chaotic! Food was varied but the standard not brilliant. We went to the same area and were mostly served by Jacqueline, she was great. Nothing too much trouble and very kind. We have been to the dominican before and expected the kind of service she gave us from everyone! No chance! Most staff were bored, unhelpful and miserable! We visited two a la carte restaurants, most were closed for refurb, as were alot of the rooms, this wasn't mentioned by TUI when we booked, only room refurb. Mexican and Asian restaurants we visited and had a lovely time in both, especially the Asian.The pool was huge, our costumes turned green! The sun beds and floors were never cleaned, again not what we've had before in the dominican.The water park was closed Monday and Tuesday, not mentioned when we booked and we only had a week so this was really disappointing. We arrived at the water park just before 9. A guy let us and we chose beds. Then a lifeguard approached us, loud and aggressive told us to move and leave for 5 mins as they were closed. We explained that we had been welcomed in, we would be happy not to enter the pools and wait for slides. He really wanted us to leave but we refused. He finally said ok.but we realised he wanted our beds!!! He reserved all the beds for what he said were his "friends"!!!!! Locals arrived.. and we watched them be served by the bar staff all day.. drinks and food! We did feel unwelcome there. The lifeguards even told my children off for swimming in t shirts! The sun was strong and I wanted them to be safe. We chose the hotel partly for the slides but lasted one morning and were really disappointed. The toilets were also disgusting at the water park.I would also like to mention the concierge Miguel. He harassed us to spend time with him for the time share scam, once he realised we were not going to waste any of our week holiday he was not interested in us. I know some others holiday makers we spoke to felt rather intimidated by him. He booked the a la carte tables for us which was all we asked him for. Other than that we avoided him. There were no soveniors to buy from sellers on the beach, they came a couple of evenings into the hotel.. they were expensive and also pushy. There were also alot of sales all day.. disturbing you on your sunbed, excursions and hotel extras like massage and hair braid. These were not as bad but you had to keep saying no. We had to pay extra for a safe and Wi-Fi. Reception were not very friendly and we only saw the rep briefly once. We had a lovely holiday. We made the best of our week in the beautiful sunshine. But I would not return to this hotel. It seemed they only wanted their black band guests. A hotel should make every guest feel special.

  • ELIZABETH E : Aberdeen, United Kingdom
Don't bother!!

Booked superior room for 2 weeks. On arrival we were offered a room with 1 bed and as I am here with my daughter this was not acceptable. They then quickly changed our room so we 2 beds but on arrival to the room we were not happy. We complained 4 times. Toilets wouldn't flush, rooms flooded and not bath mats available. Had to chase up new towels water and soft drinks frequently. We told we would have beer in mini bar bit after 10 days we still haven't received any. We have now discovered after speaking to people in our block that they have down graded us since arrival although reception have told us they haven't done so. We have visited the Dom Rep over 10 times and never stayed in a place like this. Meeting with reception at 1pm today to hopefully get it sorted after 10 Days!!!!We will give a further review after our stay as too much to go into now. Only good thing about this place is the bar staff and entertainment team who have tried to make it enjoyable and work extremely hard and are always pleasant.

  • dlstone1969 : Dahinda, Illinois
Nice affordable resort.

This was the first resort we stayed at in the Dominican Republic. One drawback is the time it takes to reach the resort from the airport- about an hour. We arrived very late at night and didn't get into our room until almost midnight. The room was Ok, not very modern, and the TV looked like something from the 1950's. The beds were very hard, but we complained and they brought pads for the bed which really helped. We had a great time. The food was good and we met lots of nice people. The entertainment staff were just great. They really went out of their way to make sure all had a good time. If you are on a budget, this is a good place to stay. Great beach.

  • Sharon123fit : Cardiff
If the price is right.

I am giving this 5 star simply because the price we paid which was a bargain for 2 weeks all inclusive.Arrived check in was long and slow but to be fair there was a lot of people to check in.Greeted with a drink though.First impression of reception area nice very large and clean.Got to our room which was almost on the beach. i was pleased with location .Furniture was a bit dated but clean walk in shower in bathroom.Balcony overlooking a palm trees .The balcony chairs however i was frightened to sit on the chairs filthy and falling apart.We solved the problem by taking the chairs from the room and using them.Bed was comfy but pillows useless and they smelled yuk.Air con worked fine.Towels none when we arrived had to ring down to reception they came about 20 minutes later and so it continued some days we would have none some days just bath towels some days just hand towels some days no bath mat for the floor.Had to ask all the time.Did blame the maid at first.But now i think the hotel is just short of towels because when i would ask the maid for extra she would go in other peoples room and get them.The same with the drinks and water.To be honest it was a pain having to ask for the things all the time.Beach was lovely lots of seaweed to begin with end of October.But i had read that disappeared in November.As if by magic 1st November hardly any.You could have lovely walks going left or right of the beach.Walked up to the Excellence hotel which looked gorgeous to use there wifi little tip learnt from trip adviser reviews.If you walk past that their is a little market i didn't go it I have a enough crap in my house already.Pool was nice enough always sun loungers available needed a bit of refurbishment but as i say again for the price we paid . I wasn't expecting perfection. pool bar served by Wilson was good good service.But we tipped a couple of dollars a day it makes a difference and the staff work so hard.Restaurant.This was a real let down.Buffet the waitresses we had Maria and Mayra they were such lovely people welcoming and attentive and worked so hard.Too hard.On a busy service they need more waitresses .Especially when you see one of the managers on a very very busy dinner service walking around like king kong drinking coffee.Food was always cold horrible.And i'm not a fussy eater.But i do expect hot food.I thought to myself this is one holiday when i'm not going to gain my normal 8ibs.I will lose weight.so good in a way i suppose.The al la cartes lol.All of them Soup not served with any bread and cold All about the same .The best one i had was the Mexican Small t bone steak but hot.Reception bar and drinks.One of the best people watching places i have been.Theirs a green area in the middle with open roof where you can smoke great.Service was very good a dollar or two again goes a long way.We had some very good drinks from the top shelf Remy Martin Brandy Hennesey and Tanqueray gin.After that we went to the disco a few times.Which i thought was a great laugh and you get to meet people from different nations and try and communicate cos your all drunk.But the music was dire.But apparently if you give the dj a few dollars he will play anything.But he thought he was to cool to smile at anyone lol.Believe me he wasn't.But anyway after a few drinks as my husband says i will dance to anything.So i enjoyed anyway..Going back to the rooms smelled and felt sticky when i took them out of the wardrobe so i think there is a damp issue although i didn't see any mould.But i think our room was quite newly painted.And we have arrived back with some sort of flu virus i noticed a lot of people coughing while we were there.To sum up would i go back again to the same hotel.? Only if it was very cheap.

  • Kristijan K :
Family vacation

Family vacation.We spent 10 days at this hotel resort. We enjoyed on the most beautiful and lavish beach we've ever been. The accommodation is fine, spacious and tidy. Every day clean towels and service room cleaning. Food is good and a great choice. But, the greatest compliment goes for the employees of the resort. In my life I have not seen more valuable and kinder people. Animation team, front desk, waiters (Yabelin is amazing kind ), cooks, guards, room cleaning service ...The only objection is for the air conditioning system that dropped the water and created moisture sometimes. Missing secure stores for shopping with normal prices. People who looking for a European standard and looking for mistakes should not come here. Normal peoples feel like kings here.Thanks to everyone for a wonderful vacation.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • 1 la carte dinner per person/week at each specialty restaurant w/reservations
  • Unlimited Domestic and International drinks from 9am-Midnight
  • Wine with lunch and dinner
  • In-room mini-bar w/soft drinks & water, replenished daily
  • Sailing
  • Snorkeling
  • Windsurfing
  • Kayaking
  • Waterpolo
  • Introductory scuba diving lesson in pool
  • Day & night tennis until 8pm
  • Beach volleyball
  • Use of gym and steam bath
  • Aqua aerobics
  • Daily activities
  • Nightly entertainment
  • Entrance to disco (drinks extra)
  • Full exchange privileges with Sirenis Tropical Suites next door
  • 427 rooms
  • Main buffet restaurant
  • 6 a la carte restaurants: Creperie, Chinese, Steakhouse, Mexican, Italian and Seafood, dress code & reservations required
  • Gourmet restaurant (supplement applies)
  • Several bars including A/C Poolside bar and Swim-up bar
  • Disco
  • 2 swimming pools
  • Aquagames park
  • Kids pool
  • Jacuzzis
  • Tennis courts
  • Gift shops
  • Games room w/billiards
  • Gym
  • Steamroom
  • Massage services (fee)
  • Casino
  • Internet cafe (fee)

Hotel Rooms include:

  • 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Mini-bar (replenished daily)
  • In-room safe (fee)
  • Full bathroom
  • Hairdryer
  • Balcony with ocean or garden view
  • Max occupancy 3 adults or 2 adults & 2 kids

Kids Deals - Two children 6 & under stay and eat free when sharing a room with adults; pay airfare and transfers only. Please inquire for further details.

For the Kids - For the Kids - Mini Club (ages 4-12) where kids can enjoy supervised activities daily. Themed Caribbean Pirates children's area for 4-11yr olds with 10 children's water slides and 4 splash barrels. Children's area for 4-11 yr olds with water jets and sprinklers. Children's swimming pool for 2-4 yr olds with animal statues and water sprinkler. Playground, games room and Babysitting services available (fee).

Stay at 1, Play at 2! - Guests staying at the Sirenis Cocotal have exchange privileges with the Sirenis Tropical Suites next door (including Vegetarian a la carte restaurant).

Honeymooners - Receive a fruit basket and bottle of sparkling wine & rum in room, breakfast in bed on first day, a la carte dinner at the Gourmet restaurant, a room upgrade (subject to availability at time of check-in), and a surprise gift. Must be booked within 2 months of wedding. Request when booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sirenis Cocotal Beach Resort Casino & Aquagames
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sirenis Punta Cana Resort Casino & Aquagames
Playas Uvero Alto Macao Beach, Punta Cana Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.