Sirenis Tropical Suites Casino & Aquagames
- What's Included
- All Inclusive Features
I loved the trip! I fell in love with the Dominican Republic and the hotel Sirenis😍🏝 Clean beach and delicious food. Here are the best entertainers and dancers, especially Zapata and the guy with the braids!😍
Super place,namely hotel Sirenis.Here is the best animations,it animator Zapata and breakdancer.I fell in love with the Dominican Republic at first sight.It's very beautiful,fun and interesting.I advise everyone to come here.
Very good! Very friendly and excellent guys !!! I advice everyone to visit Dominican Republic. Animation and aerobics good. Activity and games more we have a great holiday decently we will combat thank to zapata
We arrived on the 24th of September to start our two week holiday. The check-in staff were friendly and welcoming, providing us with all of the information we needed. We were then given welcome cocktails and introduced to our personal Concierge, Ramon. We were escorted by Ramon to our room which was located a couple of minutes from the main building and just 10 yards from the beach. The room was a reasonable size, clean, with a fridge and coffee maker, a large bathroom with walk in shower as well as a balcony with table and chairs. It was certainly enough for what we needed. After around 10 minutes our bags arrived thanks to the very happy Bell boy. We then received a bottle of prosecco and some fresh fruit as a special welcome.The food at all meal times was plentiful. Each night there was a different theme in the restaurant to keep things from getting boring. There are also several alacarte restaurants, which you can eat in once booked through your concierge. I would recommend the Italian and the Mediterranean. The Japanese restaurant was disappointing as was the Tex Mex. I would also recommend not going to eat as soon as the main restaurant opens as it was a bit chaotic. I would give it an hour then go. The resort itself was clean and tidy. When we arrived they had started the clean up after Hurricane Maria. Although the damage wasn't extensive there was quite a bit of debris laying around within the gardens and on the beach. The staff assigned to the clear up were fast and methodical and had the place looking great within a couple of days. All of the staff that we came across, whether it be house keeping, entertainment, service or otherwise were extremely friendly and polite and always willing to help or ask us how our day was going. They work very hard and deserve the tips that they earn!A special note of thanks has to go to our concierge Ramon. He was so warm and friendly from the moment we arrived to the moment we left. Nothing was too much trouble, no question was unanswered and even on our last day he came to see us off with bottled water for both of us to get us through the heat until we got onto our coach. He was invaluable. We certainly plan on returning here.
We visited here from September 10th - September 24th. The hotel was lovely and the staff very friendly and helpful. The food was warm and sometimes under cooked, but generally it was good! Johanna our waitress was amazing and looked after us very well in the restaurant and was always smiling! She is a real asset to the hotel!!! The Italian and Chinese were both nice, but we didn’t get time to eat in the Tex Mex or Mediterranean as hurricane Maria arrived! Rooms were cleaned daily!! The only thing we really hated was keep being pounced on and harassed every time we bumped into our concierge!!!! We kept being pestered to have a breakfast meeting .... which leads to Timeshare! Our concierge kept trying to make us feel bad and said, do this breakfast meeting for my family and I will get commission on my wages and we only have to give one and a half hours of our time!!!! Beach was lovely and was very peaceful.Swimming pool was again lovely and warm and had a swim up bar and some of the entertainment took place there and they even had a foam party in there.The entertainment staff work very hard and are fit as fiddles and provide some great shows!The water park is good and the little 1’s will love it.People are on holiday and don’t want to be harassed by this nonsense! I will be contacting Thomson regarding this matter!!!We was there during hurricane Maria and I ha e got to say we was well looked after and was sent to our rooms on Wednesday afternoon and we stayed there until Thursday lunchtime! This was for our own safety! We was sent dinner and breakfast to our room! Breakfast was good! Dinner was a tin of tuna, cold battered cauliflower ball, cold meat and cold mushrooms! Yuck! However I wouldn’t want my family to have to go out in those weather conditions, so I wouldn’t have minded to starve for a few hours!The gardeners and ground staff worked really hard to get things returned to normal ASAP.We went on a few trips... Monkeyland, Outback, Extreme Buggying, Coco Bongo and Club ORO at the Hard Rock Cafe and these were all booked through Expedia, as Thomson don’t book a few of them! We then booked Soana Islands with Thomson rep.I have got to say I enjoyed everyone of the trips apart from Coco Bongo! When you get picked up for the trips the good thing from this hotel is your 1st pickup so you get to pick the best seats! But you are last drop off which is ok! I will write reviews for the trips on trip-advisorOverall a fantastic holiday but I wouldn’t return to this hotel because we got really fed up with the concierge!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited International brands, Domestic beer & drinks and House Wine from 9am-Midnight
- Room service
- Christmas and New Year's Gala Dinners
- Introductory scuba diving lesson
- Exercise classes
- Spanish lessons
- Dance lessons
- Kids' Clubs
- Daily activities
- Nightly entertainment
- Full exchange privileges with Sirenis Cocotal next door
- 389 rooms in twenty 2 to 3-storey buildings
- 2 buffet restaurants
- 7 a la carte restaurants, dress code & reservations required
- 7 bars including Swim-up bar
- Sports bar
- 2 outdoor pools
- Aquagames park
- 4 (lit) tennis courts
- Driving range
- Shopping on-site
- Fitness facilities
- Beauty salon
- Dive shop on-site
- Scuba diving on-site (fee)
- Internet access (fee)
- Golf 45 minutes away
Superior Junior Suite includes:
- 2 double beds
- Ceiling fan
- Living area
- Sofa bed
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or patio
- Max occupancy 5 up to 4 adults
1-Bedroom Suite: same as above but with separate bedroom with 1 king-size or 2 double beds.
Kids Deals - Kids 2-6 stay and eat free when sharing a room and existing bedding with 1 adult; pay air and transfers only. Max 2 kids.
For the Kids - Mini Club (ages 4-12) where kids can enjoy supervised activities daily. Themed Caribbean Pirates children's area for 4-11yr olds with 10 children's water slides and 4 splash barrels. Children's area for 4-11 yr olds with water jets and sprinklers. Children's swimming pool for 2-4 yr olds with animal statues and water sprinkler. Playground, games room and Babysitting services available (fee).
Stay at 1, Play at 2! - Guests staying at the Sirenis Tropical Suites have exchange privileges with the Sirenis Cocotal Beach Resort next door.
Honeymooners - Receive a room upgrade (if available at time of check-in), 1 romantic dinner in a la carte restaurant, breakfast in room on first day, bottle of sparkling wine and bottle of rum, fruit basket and a surprise gift. Valid for travel up to 2 months after wedding prior to arrival. Request when booking. Requires proof of marriage certificate at check-in.
Upgrade Your Package! - For a small surcharge upgrade your package to a Superior VIP Room with lots of great extras! Please inquire for prices.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sirenis Tropical Suites Casino & AquagamesPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas Uvero Alto Macao Beach, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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