Sirenis Tropical Suites Casino & Aquagames
- What's Included
- All Inclusive Features
This hotel is beautifull, i give it a plus for decoration and cleanllness. Since my arrival until i leave this hotel, i have not had much to reproach this hotel, some small negligences, but its nThe hotel can be prous of its hostesses, theu are super nice, and very attentive. I have eaten at all the restaurants of this hotel, i can assure you that, good quality food, and the waiters are kind. The buffet also contain excellent varied dishes, li loved it. i spent a lot of time on the beautifull beach of this hotel, the sand is white, sea water very clean, and a lot of chairs to rest. Thank you to all the people of this hotel who contributed to the succes of my holydays, especially the young RICKY, who knew how to bring me his expertise, his honesty, good employee.
Really amazing resort. Food is great the staff are great especially Ricky who for us stands apart from the other staff for his attentiveness and desire to help. Ricky deserves a promotion and i hope the hotel management notice his effort. The animation team are mostly great. "Will smith" made some comments towards my wife when I wasn't there which really changed the dynamic of our holiday and stopped her feeling comfortable around the animation team. For this reason only is why they wouldn't get full marks and i wouldn't visit again. Staff should be respectful not like sexual predators. All in all a good resort.
My fiance and I travelled to the Sirenis Punta Cana booked through Thompson travel in September 2017. On arrival at the hotel we were greeted by cocktails, beers, cold flannels and an ice cold fruit selection. The check in process was a little slow due to their being a large number of people checking in at the same time but the staff were very friendly. Room:When we arrived in our room which was on the Cocotal side located in the first block (pretty much above the restaurant) we found it to be clean and the fridge well stocked. The bathroom was a little old fashioned but it was clean and everything worked. There was a safe in the room, along with a TV, fridge and coffee making facilities. The fridge was always stocked but we found leaving a small tip for the cleaner every other day meant that we had an abundance of supplies. As I don't speak Spanish I Google Translated a few little messages for our cleaner of thanks or to ask for more coffee etc, and they were always pleasantly replied to!Food:All ok, nothing particularly outstanding apart from the Japanese restaurant Jades, which was lovely. We found something eat every day so we never went hungry and we were given lots of restaurant bookings by Gigi who was brilliant. **Tip** There is a microwave in all of the buffets and I personally chose to heat my food up as i found the food to be warm not hot. Facilities:The pool was huge. It was a little grubby in places but we never found anything to cause alarm. The staff in the pool bars were funny and entertaining and happy to help.There were a number of broken or shabby sun loungers around the pool which needed replacing. The grounds are vast and very well kept. The staff are working all day in the gardens to maintain and clean the areas. Other points:* Outside vendors come in to sell items every other day. We found being polite and a firm no thank you did the trick as they can be quite pushy, failing that we walked like we were on a mission.* The bar in reception was great and a small tip goes a long way We tipped at the end of the evening and found the next night we were greeted with our drinks of choice and a big smile. * I was having a major panic before travelling due to the reviews and even went into Thompsons as I was worried. It is not the most modern hotel, but the staff are friendly and we had an amazing time. We did meet other Brits who had had to change rooms due to cleanliness issues but the hotel staff had accommodated them as soon as it was reported.
My boyfriend and I booked through Air Transat for our first ever vacation outside of Canada at Sirenis Cocotal in Punta Cana. We stayed there Apr 1-8th. Neither of us were disappointed, despite all the nightmarish reviews I would read almost daily in the weeks leading up to our departure. We did overhear a few complaints from other guests while we were there,but they were so minor and petty it was ridiculous (much like most of the bad reviews on here). If you go with the intent on looking for things that will contribute to ruining your vacation, and seeking out minor flaws like "missing pool tiles", and "dated, tired rooms", you will find them, but we came with nothing to compare this resort to, no major high expectations like some ppl seem to have, and a positive attitude that this was going to be the best time of our life, and Sirenis absolutely did not fail us whatsoever! I think people really forget that this is a third world country, and don't see the dedication this hotel puts into making sure us spoiled tourists are happy. We stayed in B-08 on the Cocotal side, and our room was super clean, no musty smells, our AC worked extremely well and was quiet, our safe worked, the doors locked, more than enough hot water, the tv worked (after switching outlets) and even had quite a few American channels. Our fridge stayed stocked with 2 large bottles of water, and some bottles of pop. My boyfriend tipped our concierge $10 the first morning and politely asked to keep it stocked with a few beers each day. It was. Our room was cleaned each day & towels replaced, and the coffee in the rooms is amazing! The food was good & plentiful & you had more than enough choice & variety, I recommend the Steak House & Japanese a la carte's. Make sure you eat the beach chicken at least once! The dune buggy excursion (about 3 hours),and the Saona Island excursion (very long day but worth it) are highly recommended and worth the $40 and $70. We booked them through the Air Transat rep in the lobby the first morning we were there. He was super helpful and spoke perfect English and threw in an extra a la carte restaurant for us. What else can I say? The beach was astounding!!! We never had problems finding lounge chairs in the shade even when strolling in there at 11am after a few too many cerveca's and Mama Juana shots the night before. ;) The drinks were delicious, and did not seem watered down. The bartenders at the swim up bar closest to the beach (Johnathan and Sofi) made it fun and that's where we would spend at least a few hours each day. The other swim up bar had way too many children for our liking. Make sure you go to the Happy Time gift shop to the left of the resort with the big yellow sign. They have the best prices and they don't harass you like the other shops on either side. I would definitely recommend this hotel to anyone, and would return there in a heartbeat. I already miss it! I say go and enjoy yourselves and ignore the nay-sayers!
I loved my week from March 27 to April 3 2017 at the Sirenis ,great people very friendly ,caring staff,lots of entertainment for everyone ,a beautiful lady named Doris took excellent care of our room every day ,great caring services there to take care of you at meal times , clean beaches and pools ,I just loved it there and will be going back the head ladies on staff there are two of the finest lady's you could every meet ,
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited International brands, Domestic beer & drinks and House Wine from 9am-Midnight
- Room service
- Christmas and New Year's Gala Dinners
- Introductory scuba diving lesson
- Exercise classes
- Spanish lessons
- Dance lessons
- Kids' Clubs
- Daily activities
- Nightly entertainment
- Full exchange privileges with Sirenis Cocotal next door
- 389 rooms in twenty 2 to 3-storey buildings
- 2 buffet restaurants
- 7 a la carte restaurants, dress code & reservations required
- 7 bars including Swim-up bar
- Sports bar
- 2 outdoor pools
- Aquagames park
- 4 (lit) tennis courts
- Driving range
- Shopping on-site
- Fitness facilities
- Beauty salon
- Dive shop on-site
- Scuba diving on-site (fee)
- Internet access (fee)
- Golf 45 minutes away
Superior Junior Suite includes:
- 2 double beds
- Ceiling fan
- Living area
- Sofa bed
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or patio
- Max occupancy 5 up to 4 adults
1-Bedroom Suite: same as above but with separate bedroom with 1 king-size or 2 double beds.
Kids Deals - Kids 2-6 stay and eat free when sharing a room and existing bedding with 1 adult; pay air and transfers only. Max 2 kids.
For the Kids - Mini Club (ages 4-12) where kids can enjoy supervised activities daily. Themed Caribbean Pirates children's area for 4-11yr olds with 10 children's water slides and 4 splash barrels. Children's area for 4-11 yr olds with water jets and sprinklers. Children's swimming pool for 2-4 yr olds with animal statues and water sprinkler. Playground, games room and Babysitting services available (fee).
Stay at 1, Play at 2! - Guests staying at the Sirenis Tropical Suites have exchange privileges with the Sirenis Cocotal Beach Resort next door.
Honeymooners - Receive a room upgrade (if available at time of check-in), 1 romantic dinner in a la carte restaurant, breakfast in room on first day, bottle of sparkling wine and bottle of rum, fruit basket and a surprise gift. Valid for travel up to 2 months after wedding prior to arrival. Request when booking. Requires proof of marriage certificate at check-in.
Upgrade Your Package! - For a small surcharge upgrade your package to a Superior VIP Room with lots of great extras! Please inquire for prices.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sirenis Tropical Suites Casino & AquagamesPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas Uvero Alto Macao Beach, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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