Sirenis Tropical Suites Casino & Aquagames
- What's Included
- All Inclusive Features
Our rooms were great; the staff was great; the pool was large with multiple areas for children, the beaches were clean and well groomed with plenty of chairs and shade cabanas, the drinks were tasty and there was no shortage of them either. The food was good, the buffet was as to be expected with a buffet; we always sat in Eddy's section because he took good care of us the entire week. Javier and Karla took great care of us as well. They did their best to accommodate everything our group wanted, set us up with excursions, dinners, and a great experience altogether. We had a lobster dinner on the beach, ate at the steakhouse and the Italian restaurants and we were not disappointed. The pool, pool bar, and beach bar all close at 6:00 pm, which was a little annoying at first, but the lobby bar stays open later & the Disco bar is open until 2 or 3 am. The entertainment was great, so I would recommend making your way there at night; it is kid friendly!
If your going on vacation to stay in your room, then maybe this place isn't for you. But the resort was incredible, and if you have kids, this is a great place, they have tons of activities for the kids. And the water park area is awesome. There was hardly anybody at the water park during the week, but on the weekend it was pretty full with locals. The buffet was top notch. And the service was great. I'm not sure what everyone is complaining about. We had some people with us who's rooms were prettty gross, but they went to the front desk and they gave them 10 room keys to check out other rooms. They were happy.
This was our fourth trip to this resort and we had a very good stay. There was a bit of a foul up at reception as we were travelling with another couple and expected to be in the same building as them. We had joined the VIP program and we were advised to notify them when we were arriving with any special requests which we did. The front desk person (Betrances) was less than helpful and our concierge (Guigi) was useless. When we asked to speak Customer Relations (Xenya) we were simply told no.Because we had been here before we knew some of the staff and spoke with them. Long story short the bagboy (Jesus) sorted out the issue and got the rooms fixed. There was a towel issue and we didn't get water one day but that was quickly addressed. Other than this the weather was great and the food was also pretty good especially the a la cartes......Steak house and Route 66. Special thanks to Charly our favorite bar tender and Wendy from the buffet who was always happy and helpful. To me the staff who have been there for years have pride in the service they provide and make tis resort successful. Thanks again Charly, Wendy, and our hero Jesus. If we do return it will be because of your professionalism.
Service was amazing!The view was right out of a post card.The food was served buffet style and had an amazing variety, also lots of different restaurants to change it up. Catamaran is a must if you go here
We go away every March break -- I would never travel here EVER again.If we were paying for a two star it would have been fine but, it is not listed as a two star! Just a few things -- they have RATS in the Sonoa buffet along the top part of the wall .... if that doesn't scare you -- TV didn't work, shower didn't drain, drinks watered down, RUDE staff -- did they pay them more not to smile or be personable -- plus everything bad written on the reviews happens -- why did we have to wait until after 5pm to get checked into our rooms???
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited International brands, Domestic beer & drinks and House Wine from 9am-Midnight
- Room service
- Christmas and New Year's Gala Dinners
- Introductory scuba diving lesson
- Exercise classes
- Spanish lessons
- Dance lessons
- Kids' Clubs
- Daily activities
- Nightly entertainment
- Full exchange privileges with Sirenis Cocotal next door
- 389 rooms in twenty 2 to 3-storey buildings
- 2 buffet restaurants
- 7 a la carte restaurants, dress code & reservations required
- 7 bars including Swim-up bar
- Sports bar
- 2 outdoor pools
- Aquagames park
- 4 (lit) tennis courts
- Driving range
- Shopping on-site
- Fitness facilities
- Beauty salon
- Dive shop on-site
- Scuba diving on-site (fee)
- Internet access (fee)
- Golf 45 minutes away
Superior Junior Suite includes:
- 2 double beds
- Ceiling fan
- Living area
- Sofa bed
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or patio
- Max occupancy 5 up to 4 adults
1-Bedroom Suite: same as above but with separate bedroom with 1 king-size or 2 double beds.
Kids Deals - Kids 2-6 stay and eat free when sharing a room and existing bedding with 1 adult; pay air and transfers only. Max 2 kids.
For the Kids - Mini Club (ages 4-12) where kids can enjoy supervised activities daily. Themed Caribbean Pirates children's area for 4-11yr olds with 10 children's water slides and 4 splash barrels. Children's area for 4-11 yr olds with water jets and sprinklers. Children's swimming pool for 2-4 yr olds with animal statues and water sprinkler. Playground, games room and Babysitting services available (fee).
Stay at 1, Play at 2! - Guests staying at the Sirenis Tropical Suites have exchange privileges with the Sirenis Cocotal Beach Resort next door.
Honeymooners - Receive a room upgrade (if available at time of check-in), 1 romantic dinner in a la carte restaurant, breakfast in room on first day, bottle of sparkling wine and bottle of rum, fruit basket and a surprise gift. Valid for travel up to 2 months after wedding prior to arrival. Request when booking. Requires proof of marriage certificate at check-in.
Upgrade Your Package! - For a small surcharge upgrade your package to a Superior VIP Room with lots of great extras! Please inquire for prices.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sirenis Tropical Suites Casino & AquagamesPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas Uvero Alto Macao Beach, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.