Sirenis Tropical Suites Casino & Aquagames
- What's Included
- All Inclusive Features
I will write a full proper review when I get back but we have had a great time here at the sirenis...As I sit in the lobby waiting for our bus I just felt we had to mention a couple of people who made our two weeks fab..Wendy in the restaurant is an absolute legend. An amazing woman who makes you feel at home.Also Yeralfis , our concierge was brilliant. There is nothing he wouldn't do for us!! From the smallest to the biggest request it was never a problem. There are many more.. Luciano , Christian in the bars, Jose the concierge(hilarious), Magic Mike, Daniel and Johnny in the Italian are fantastic and many many more!! Yes this place needs work, but it's being done..Yes the housekeepers need to be a bit more attentive , yes the food may need to be warmer..But all in all we had the best time!! Any questions please ask!!!
Definitely did not meet expectations in terms of cleanliness. Room was disgusting. It smelled like sewage and pillows were stained. The concierge was always hard to find. I had to track him down through reception. He did not get our reservations done till the third day we were there. I also asked for some coconuts all week and did not get them.Would not return again.
The place is full of perfect vibes: good music, very good cocktails and nice food.The staff is very friendly, especially the guys from the bar in the pool.The rooms are big and they have balcony.The beach is amazing !!!!!!
Our family vacation to Sirenis Punta Cana was a five star experience. There are many reasons that made this vacation so remarkable, but the one thing that stands out above all others was the personnel. Even before we set foot on the resort property, the Sirenis team was making sure we had the best vacation ever. While on the resort, they made us feel very special by not only saying hello, but remembering our name. The entertainment and activities are non-stop every day and they are perfect for keeping kids and adults entertained. Even if you are not interested in doing activities, just lounging around at the beach or pool is a wonderful relaxing experience taking in the warmth and scenery. Read on to learn more about the friends we made and the great experience we had.Great PersonnelWhen we scheduled our vacation to Sirenis Punta Cana, we were assigned a personal concierge, Mike Bibian, to help us with reservations and to answer any questions we had about our stay. Mike did an amazing job. We had lots of questions leading up to and throughout our stay and he happily answered every one quickly and completely. When we arrived at the resort, one of the first people we met was Mike. He sat down with us to help us to learn about the resort, the schedule of activities, and to confirm our dining reservations. Then he took us around the resort property to show us to our room. That was hardly the last time we saw Mike. Almost every day of our 10-day stay Mike checked in with us in-person to make sure everything was ok and to help with any requests, which we had plenty. For example, after our first night, we saw Mike at the pool and asked if it would be possible to get another bed in our hotel room because the fold out couch was a little uncomfortable for our 2 kids. Before the end of the day, we had a double bed mattress all made up for our kids to sleep on instead of the fold out couch. Mike also easily handled the frequent dinner reservation changes we made...at least 3 times he adjusted our schedule at our request to dine at restaurants that we liked or at times we preferred. There are many more examples of what Mike did for us to make sure we enjoyed our stay. At the end of our stay, it was not good-bye as we are sure that we will be in contact as good friends in the future.It doesn't end with one person making our stay so memorable, so many of the people at Sirenis Punta Cana treated us so well. Yeralfis Manuel De la Cruz - Guest Services/Concierge is another friend we made that we now interact with over Facebook. Every day we saw Yeralfis on the resort and he would call us out by name to say hi and ask if he could do anything to help us out. One evening while we were at the buffet, our son (13yrs) decided he wanted to go back to our room early. He knew the way back, so we permitted him to go without us. On our way to the theater show, we stopped by the lounge to say hi to Yeralfis and learned that he had not too long ago finished visiting with our son about video games and cartoons, they had hung out together in the concierge lounge just chatting.The dining hall and specialty restaurant waitresses and waiters were all so pleasant and entertaining. Maria De la Cruz from the Japanese Jade restaurant deserves a bonus. On our 2nd night we ate at the Jade restaurant and met Maria for the first time when she gave our son a kiss on the cheek on the way out of the restaurant. A couple days later we came back to Jade for his birthday and Maria was working. She recognized him right away. She did such a spectacular job of making sure he felt special. We crossed paths again with Maria at the dining hall buffet a few days later. She made sure to say hi to Tristan and she also helped us to get last minute reservations with some friends who had not been to the Jade restaurant.Great Entertainment & ActivitiesSirenis Punta Cana Resort has activities and entertainment throughout the day and night. The water park is a nice experience for the kids. They have a breakfast buffet and drinks at the water park so you can get an early start and have the afternoon to get back to the resort for other activities if the kids finish up early. The entertainers that run all the activities were excellent. Even though they work ridiculously long days, every one of them is always in a delightful mood and make the activities great fun. We met Alvin the chipmunk doing several activities and during the night shows, every time he saw us he would call us out by name to say hi. Our daughter and her friend from Holland she met at the resort loved hanging out with Rihanna and Manual. The evening shows at the theater are lots of fun. The entertainers and dancers put on a great show every night with music, dancing, and stage scenes. Everyone of them are amazing dancers and the break dancers were awesome. Although we did not see it, the Michael Jackson show is the one everyone raves about. I believe it is that good after seeing some of the other shows. If you get done eating early, you can still bring the kids to the theater for fun pre-show entertainment like dancing lessons, bingo, modeling, and audience participated skits. Then if you are not wiped out by the time the show ends, you can stick around for Karaoke or dancing at the club disco.Good Resort & LocationIt goes without saying that the location being in the Caribbean makes for beautiful scenery and weather. The Sirenis Punta Cana resort is located about 1hr east of Punta Cana, so it is peaceful and safe being outside of the city area. Yet, when you want to take an excursion outside of the resort, it is not bad riding in the air conditioned vans. Part of the resort was under construction as they prepare for the grand opening of the Grand Sirenis Punta Cana Resort, I think, in early 2019. It was not too much of a distraction from the resort because the pool and other areas were away from all the construction. The rooms were nice, and I can't wait to come back when the renovations are completed. Plenty of Food and DrinksOf course, at an all-inclusive resort there is always plenty of food and drinks. The resort was designed well with beach bars and gills so that we could grab a quick bite to eat almost any time. We recommend having the grilled chicken. The staff also did a good job of checking in with us if we needed a drink or a refill. It didn't take them long to help us figure out our favorite drinks and then simply give us a refill when it was time.
(1) my room was not prep to occupancy.(2) this room was not CLEAN .(3) found Electricals problems ( Lighting was not working.) (4) washroom was not working .they replaced ( complete shower )( 4).( it was not night light In this room .they bring one to us.(5) finally thank to *ANTHIA.( my personal concierge.) they change my this room you managers of SIRENIS( **VERGONSOSO !!!) HECTOR ROOM-M113 +114.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Unlimited International brands, Domestic beer & drinks and House Wine from 9am-Midnight
- Room service
- Christmas and New Year's Gala Dinners
- Introductory scuba diving lesson
- Exercise classes
- Spanish lessons
- Dance lessons
- Kids' Clubs
- Daily activities
- Nightly entertainment
- Full exchange privileges with Sirenis Cocotal next door
- 389 rooms in twenty 2 to 3-storey buildings
- 2 buffet restaurants
- 7 a la carte restaurants, dress code & reservations required
- 7 bars including Swim-up bar
- Sports bar
- 2 outdoor pools
- Aquagames park
- 4 (lit) tennis courts
- Driving range
- Shopping on-site
- Fitness facilities
- Beauty salon
- Dive shop on-site
- Scuba diving on-site (fee)
- Internet access (fee)
- Golf 45 minutes away
Superior Junior Suite includes:
- 2 double beds
- Ceiling fan
- Living area
- Sofa bed
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or patio
- Max occupancy 5 up to 4 adults
1-Bedroom Suite: same as above but with separate bedroom with 1 king-size or 2 double beds.
Kids Deals - Kids 2-6 stay and eat free when sharing a room and existing bedding with 1 adult; pay air and transfers only. Max 2 kids.
For the Kids - Mini Club (ages 4-12) where kids can enjoy supervised activities daily. Themed Caribbean Pirates children's area for 4-11yr olds with 10 children's water slides and 4 splash barrels. Children's area for 4-11 yr olds with water jets and sprinklers. Children's swimming pool for 2-4 yr olds with animal statues and water sprinkler. Playground, games room and Babysitting services available (fee).
Stay at 1, Play at 2! - Guests staying at the Sirenis Tropical Suites have exchange privileges with the Sirenis Cocotal Beach Resort next door.
Honeymooners - Receive a room upgrade (if available at time of check-in), 1 romantic dinner in a la carte restaurant, breakfast in room on first day, bottle of sparkling wine and bottle of rum, fruit basket and a surprise gift. Valid for travel up to 2 months after wedding prior to arrival. Request when booking. Requires proof of marriage certificate at check-in.
Upgrade Your Package! - For a small surcharge upgrade your package to a Superior VIP Room with lots of great extras! Please inquire for prices.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sirenis Tropical Suites Casino & AquagamesPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas Uvero Alto Macao Beach, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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