Sivory Punta Cana Boutique Hotel
- What's Included
- All Inclusive Features
Our OpinionA great boutique hotel that offer the same type of service at a 5-star resort. The resort offers great food options and amazing, attentive staff. Bring bug spray however, as the resort is situated in an area where bugs are a plenty. This is a small-scale hotel that is suited for couples who want the same services as a 5-star resort, in an intimate setting, and for better value.
OverviewThe award-winning Sivory Punta Cana is located on the most secluded stretch of Punta Cana beach. Embrace the gentle solitude of this intimate resort, with holistic spa escapes, artful restaurants and a devotion to the pleasure-seeking lifestyle destined to transport the most discerning of travelers to a state of complete relaxation.
Again, as other reviews have stated, please come here to relax, unwind, and enjoy your spouse and/or partner to do nothing but RELAX ! Activities involve going in the pool, reading, walking the beach to several other resorts that are larger and meeting some very nice and friendly vendors on the the beach on your way . They are not pushy by no means and have some pretty good stuff ( be prepared to barter which they expect). The resort is very nice but getting a little bit in need of some repairs here and there but just as good as a cruiseship the is over 12 yrs old. (How is your house doing?) If you are not looking for the most recent , newly built resortin the Dom. Republic Punta Cana (still being constructed) with major who knows what, then spend a few days to a week at Sivory.We just got back 11/19/16. The Resort is not crowded ( we had 6 couples) with us for the whole week till Thursday.Then a group of 40 people came in Thursday night because another resort could not accommodate them andtransferred them to the Sivory. This is not normal what-so-ever. The staff and crew accommodated them with no problem ! The help and staff are the most friendly and genuine people I have ever encountered in my life ! They truly do theirwork with the most honest and enthusiastic emotions I have have seen. (Other Resorts on the Punta Cana costdo not have these reviews on their employment) Now to narrow it down with the service: YUBELLKIS - Just a sweetheart ! Fantastic at all meals SANDALLYA - Major service !!!! BALDIMIR - Great, Great !!! Mucho Espanol Lessons for mi esposa !!!Manangement was great ! Please go here for a great vacation to just RELAX !!!
The rooms were gorgeous but there was a sewer smell that was so foul I couldn't stay in the room except for sleeping. It smelled like there was a sewer pipe going right through my room. I mentioned it to the staff but all they did was bring a candle which didn't help a bit. My 4 other friends that had 2 rooms didn't have the same odor...I guess I was the unlucky one. The beach and the pools were beautiful but we couldn't sit there for one minute without getting eaten alive by the mosquitoes. I had over 200 bites when I got home and had to be on antibiotics. They must not spray the property for mosquitoes b/c all my friends had the same issue. Then the food...was horrendous! We couldn't eat there. We left the resort and ate at the local restaurants that opened just for us. It was very strange but there weren't many places to go outside the resort. I think most of the hotels are all inclusive so there's no need to venture out. I would never go back. We've stayed at the other resorts along the same strip...no mosquitoes and food was pretty good. Didn't have to go out of the hotel to eat, at least there was one restaurant we could eat at. At Sivory, all the restaurants are BAD. I hate to give a bad review but our vacation was ruined and i don't want others to have that experience.
The resort is average and the beach needs a makeover. The staff was great, but the food was awful, and you had no food options at the resort. You would think an island would have fresh fish, but nothing was fresh. We spent a lot of money for an average hotel.
When booking, I was a little apprehensive about what to expect given some of the negative reviews, however was ecstatic to find that it was a perfect choice for what we wanted. Believe some of the negative reviews were from people who hadn’t developed a list of preferences and then didn’t research and select a property that would best meet them, so gave poor reviews based on their own misconceptions.Sivory is a boutique, adults only, tranquil resort with many amenities. It is not a large resort with lots of partying and entertainment, so it that’s what you want, it’s not the best choice. Peace, quiet , relaxation in a romantic and beautiful setting is what is offered and if that’s what you want you’ll be pleased. Note: Though adults only, it was mostly couples and I wouldn’t recommend it for singles looking to meet other singles. It is very Romantic.Food and Dining: Don’t know why a few thought food wasn’t good while others like ourselves thought it wonderful. Maybe they were expecting American cuisine, but this is in the Dominican and definitely a Spanish influence. Also, in comparison to other Spanish Caribbean resort, it was excellent. The French restaurant was the best, followed by the Asian and finally the Mediterean which once or twice was only average. Waiting times were reasonable and suited the relaxed atmosphere. The one or two perceived delays were minor issues with only one dish and can attribute to misunderstanding. Staff very attentive, friendly and accommodating. Decent wine selection even on the all-inclusive plan. The fact that they offer both all-inclusive or pay as you eat is a benefit as venues are restaurants and dishes cooked individually as if paying so felt quality was better. Recommendations: 1) all inclusive is actually a great deal if you plan to eat mostly on the property and enjoy beverages/wine. 2) You can opt for all-inclusive only for parts of your stay, so if on a few days when you can’t take good advantage , don’t select that day. 3) Try room service if all inclusive and if they offer you a special lunch/dinner, take them up on it.4) Private dinner on the beach is worth the cost.Staff and general service: Yes, language sometimes is a barrier without knowing Spanish, but there always is someone who can speak more fluently to talk to. If they make any small mistake, they zealously correct it. They all were accommodating and friendly including housekeeping, dining, bar, spa and concierge staff. I’d say amazing. Recommendation: Don’t hesitate to contact the concierge if you have any issues or questions as they are extremely helpful and fluent in English.Location and accommodations: Last resort on the road so very tranquil and beaches past it empty. Farthest from towns, but this adds to the privacy. Despite whatever room you have, plenty of beach with lots of lounges and outside beds. Oceanfront, 1st floor suites are amazing, with own dipping pool, outdoor shower and privacy only steps from the beach. Insides are large, relaxing, clean and excellent fixtures. Yes, patio doors are heavy, but you learn how to open easily. All suites offer privacy from neighbors. It’s tropical so you can expect Mosquito’s and bugs at certain times of years, but they provide bug spray for body and one for the area. Suites, restaurants and grounds well kept, only slight negative was personal dipping pool and spa pool seemed worn. Recommendations: 1) Bugs come out at dusk. Spray yourself just prior and first night or two, wait till outside lights come on and darkness settles, then spray around the light and all of patio which seemed to solve the issue that night and for the next few before we had to do the same again. 2) Spa offers a free insect bite treatment, try it. Don’t leave towels overnight under open sky as often rains.Tipping: Though I was on the all-inclusive plan, I generally provided a small tip for each service or meal. Amount depending on meal and service. In restaurants you order from the menu, so see prices charged to those not on plan. Tipped far less than 15-20%., wasn’t expected and 2/3 $ at breakfast and lunch and 5-10 $ at dinner was very welcomed. Recommendations: 1) Tip as you go in cash as it ensures those providing the service are rewarded and don’t risk not finding them if you wanted to tip them at the end. 2) bring plenty of small bills, hotel can’t always exchange larger bills and banks in town reluctant to do so.Excursions, activities: Lots available from day trips, shopping tours, water activities and adventures. Resort offers some free watersport activities shared with resort next door. They also offer a free shopping shuttle trip to Punta Cana certain days from 3:00 to 6:30. Concierge can arrange a myriad of other off property excursions and activities where you’ll be picked up as a certain time, prices vary. Recommendations: 1) Consider hiring a taxi and create your own excursion, cost is $100, however you have it for 4 hrs and can spend the time doing what you want. Also the charge is for the taxi and can have up to four people. 2) Lots of places sell the exact same things. Visit the few beach vendors between to resort and the one beside it and buy a trinket. Nice people, and they expect you to haggle.Entertainment: If that’s important, likely a negative. Other than two guys singing and playing guitars amongst the dinner tables (they are great), didn’t see anything else. However did find the staff engaging and at evening bar easily got them to show and teach Latin dancing.Summary: If you select Sivory knowing what it offers and that matches what you want then you will have an awesome time and at the price get great value. Keep in mind, the main language is Spanish, the country is impoverished and you’re not in Miami, so account for that in your expectations and they’ll likely be exceeded.
I just attended for almost a week near the end of October. This is definitely the 'off' season for this hotel and it was pretty amazing. It might be TOO quiet for some, considering at times there might only be 3 people at the pool, 2 people at the bar. Heck, at one point I was the only person at the bar - which was quite nice, actually! I went with the sole intention of relaxing and not being too crowded by people and it was perfect.The Beach - I read complaints about seaweed and the like but encountered none. They were very empty (at times I had almost the entire beach to myself, or maybe 2 other couples on it), and clean. Near the main resort area there's typical loungers, go a little further down and there's loungers more spaced out and giant white fluffy 'beds' that are so amazing for being lazy and reading all day on. I really loved the beach at the Sivory. The only downside? As far as I could tell no staff to bring you drinks as is common in some all inclusive resorts, but considering the minibar in the room (see below) this wasn't an issue!The Room - I had one of the beachfront luxury suites. Totally worth it, especially considering the off season prices! It was extremely spacious with a huge bed, an L shaped lounging couch, a shower that could fit 5, a giant tub that could easily fit two, and a minibar stocked with multiple bottles of wine and champagne - restocked daily! The housekeeping staff also did a WONDERFUL job and the place was meticulously cleaned every day and on my last night there they even did an amazing display of towel animals on the bed and sink and covered both areas with flower petals. (For those that care: I didn't even tip them at all until my final night, so this wasn't any sort of special service!). The Restaurants - I feel their main mediterranean restaurant and their Gourmond (spelling?) restaurants may be their weakest points. They were just okay, but I actually found their cheeseburger to be pretty great. Their Asian restaurant (Tau) isn't anywhere close to authentic but it was quite delicious! People seemed to like the sushi, but I had their tempura, spring rolls, and their 'meatloaf' with a lychee salsa (what?!) that was surprisingly unique and good. Like I said, the other two restaurants were just 'okay' though, so I wouldn't go here for the food. That said, it was all included in the all inclusive prices, the service was good, and nobody blinked twice at special requests or ordering extra food or making substitutions (why yes, I do want two appetizers and two desserts, skip the main course). Oh and did I mention the private plunge pool and private little path to the beach? I could relax on my little lanai, take a dip in the (lovely cold) plunge pool when it got hot, and when I wanted the actual beach it was about 20 feet of private path away.The Service - Again, some reviews really seemed to get bad service but I found it to be top notch. It does help to speak some Spanish as some of the people only speak minimal English, but everyone was attentive and friendly. Franklin at the front desk and Miguel who helped with my bags the first two were both amazing, as were both gentlemen who worked the bars that I encountered. Overall I was very happy with this.What else? I'm not sure what I should mention! As I said before, the Sivory is 'away' from everything else. It is quiet, it is not a party hotel, and there were zero children when I was there. It was the perfect spot to just relax and enjoy myself and I would definitely go back if I wanted that. If you want some partying or maybe a younger crowd you can try places like the Hard Rock, but if you want real 'beach relaxation' head over to the Sivory.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- a la carte breakfast, lunch and dinner
- Unlimited a la carte dinners (subject to availability)
- Unlimited selected international drinks (house wine included)
- Selected wine list at a la carte restaurants
- Mini-bar restocked daily (water, soft drinks and beer)
- Nightly entertainment
- Unlimited use of non-motorized water sports (subject to availability)
- 55 large suites
- 3 restaurants
- Wine cellar
- Cigar lounge
- Spa (fee)
- Beauty salon (fee)
- Conference facilities (fee)
- Medical services (fee)
- 650 square feet
- 1 king-size bed
- In-room safe
- Full bathroom
- CD/DVD player
- High-speed Internet
- Living area
- Balcony or terrace
- Maximum occupancy 3 persons (including 1 child maximum)
Resort Location Map
Sivory Punta Cana Boutique HotelPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Uvero Alto Road Playa Sivory, Punta Cana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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