The Reserve at Paradisus Palma Real Resort

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Reserve at the Paradisus Palma Resort is the perfect destination for families and kids. There is no shortage of activities to do around this resort, and everything is kid-friendly. The staff are incredibly accommodating and try their best to include kids in all of the activities. The restaurants, whether it'd be buffet or a la carte are a cut above majority of other Punta Cana Resorts. For those looking for a kid-friendly getaway, this is definitely the resort to visit.

Especially designed for families, The Reserve is a boutique resort located within the Paradisus Palma Real Resort. Surrounded by stunning tropical gardens with access to an exclusive private beach with concierge service, this deluxe luxury hotel offers a fine dining, a fully equipped gym,YHI Spa, golf course, and Family Concierge service as well as a fantastic Kids Zone. 

Location: Within the Paradisus Palma Real Resort complex, on beautiful Bavaro Beach. Approximately 16 km from the Punta Cana airport.

tripadvisor Traveler Reviews
  • jlamunyon : Hutchinson, Kansas

Jonathan Torre and Enzo Luis at the Gabi Bar are amazing bartenders with drinks that are out of this world, and personalities to match! We tried other bars but kept coming back to here for the best drinks! Now the man that made everything happen for us was Edward "Chocolate!" The nicest guy will bend over backwards to make everything happen within his power. He made reservations, fetched taxis, arranged a romantic dinner. He's constantly available to answer any questions you may have. World class service! Will be back Again with our family.

  • stylistliz : Hutchinson, Kansas

From the moment we walked in, this beautiful resort delivered. Our concierge, Edward, was excellent. He helped us out with what we needed always. Our favorite bartenders were Enzo Luis and Jonathan Torre at the Gabi Bar. This was my first experience at an all inclusive resort and I feel fortunate that this was the experience. This was our honeymoon and we couldn't have picked a better place. We enjoyed our quiet time but while we were here we decided that we WILL bring our children and parents with us next time!!! Thank you for a wonderful vacation!!

  • p33414 : Wellington, Florida
The Reserve

The food was so so, but the help very helpfull. Great staff, my thanks go out to.....Enso Luis and Wilken Paris for all there help. They were right there whey I needed something and always a smile. Great Job guys.

  • AngelaPSS : Miramar, Florida
Excellent Vacation from start to end

This was our 3rd Annual Vacation for an extended family of 7 (2 adultos, 2 children, 2 grandparents and great grandmother) It was a great flight in from Ft Lauderdale and since we had purchased prior the $10 tourist card online prior to traveling, we cleared immigration in the resident lane. A great way to start a stress free vacation without the long lines at airports. Baggage claim was a breeze and we also booked private transportation which were awaiting outside the airport. We arrived at the beautiful resort after a short drive, maybe 20-30 min. to the Reserve at Palma Real and were greeted by many employees, all extremely friendly. I must admit in the 7 day stay we were there EVERYONE we encountered were so very accommodating and friendly, more than we have ever experienced anywhere in the past and if you read my reviews we travel 3 times a year out of the country. I have a list of people that I want to mention because truly the service was outstanding and we will most likely return next year same season . First thank you to Juan Peña for helping out in the correction of the reservation and mostly for assigning Andy Constante as our personal concierge. He was truly amazing and the highlight of our vacation. He is so thorough and considerate, he thought of absolutely everything and personalized our stay daily! The purpose of this getaway other than to unwind and relax was to celebrate my birthday and my in-laws 50th wedding anniversary. Andy made it a daily celebration, unbelievable! Andy arranged all our our dinner reservations, ensured we had our preferred beverages in the rooms, snacks for our daughters, sand toys, beach reservations, plenty of cold bottled water, pool set up daily, nightly surprises at the room for the kids like mini scavengers hunts, kids robe, sunscreens, etc. tooth brushes for the kids, cupcakes, I mean Andy thought of everything. Every surprise always included a hand written personalized card that was a really nice touch. We kept them all and my daughter wants to add them all to her journal now that we are home so she can tell her friends at school about this vacation. I must also make mention of many other people that complimented this service of Andy's as because of the team collectively we will be back! The Kids Zone, phenomenal OMG where to begin..everyone there is so passionate about children, Nicaurys de La Rosa, Diasary, Samanthana, Yan Carlos, Gisell, Yasmili, Karla, Carlos and more mentions I will add once I recall all the names. Our kids never wanted to leave and while our children played here, us adults enjoyed daily the HydroTherapy at the Spa and a few treatments with the help of the Valets there were amazing thank you Ana Melo and Angel Echevarria! Our therapists were amazing too, sorry I cannot remember their names, it was so relaxing we fell asleep :) and felt brand new afterwards. Truly everyone was amazing, from the person that took our baggage, the ladies that cleaned our rooms Glenys R and Rossany Rodrigo, the bellmen, the personal trainer at the gym, truly everyone! The golf cart drivers, a blast! We opted to walk most of the time to the beach and in the evening we took the carts but the walk was lovely, the gardens are nice, plenty of shade and shuttle stops if you reconsider the walk. I thought it was always a great way to burn off the extra meals, drinks and even our great grandmother at 92 loved the walk. At most it was 10 minutes and the landscaping lovely. Daily at the Beach we were taken care of by Ravel Maldonado (unbelievable attitude, fun, outgoing and entertaining) I wish I could take him back to the US and hire him as one of my associates, he provided excellent service and was very funny and nice. As I could see he was like that with everyone he attended to. It cannot go without mention other servers like Junior Ramirez, Luis Cholas and a several other. I wish I could remember everyone's name because truly everyone did provide outstanding service. Sandy, bartender at the pool bar, awesome. Chef Juan at Blue Agave made us a very special lunch with traditional Dominican food for my in laws anniversary celebration. Richard's service at Fuego was fantastic, what an amazing gentleman. We had lunch and dined a total of 3 times, the food was so delicious and service unbelievable! Also Alfonso Anjelo. We must mention of Santos Ozuna AKA Morgan Freeman, his twin I swear :) he took care of us at the HG Snack Bar for lunch several times and he was also outstanding. Wilfredo Corporaran at Rare Steakhouse also a phenomenal dinner and service. Daily breakfast at Gabi was great, Angela thank you!

  • simoneoesch :
Wunderful stay

We spent two wonderful weeks at the Reserve at Paradisus Palma Real.Traveling as a family of 6 people aged 18 to 73 with all kind of wishes, from playing golf (free green fee) to relaxing, the resort has been able to meet all our expectations.Our family concierge Suly made our wishes come true what ever it was, and we really had some extraordinary ones, and when something wasn't as we expected she immediately took care and fixed it. Food variety and drinks offered in the different all inclusive restaurants are excellent.The second week we benefited from the royal service. We were overwhelmed by an outstanding hospitality and attentiveness.Overall, definitely a place to be!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • Unlimited a la carte dinners (reservations required)
  • Separate check-in
  • Exclusive beach and pool area with waiter service
  • Concierge service
  • Turn-down service
  • VIP amenities in room
  • 24-hour room service
  • Snacks
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Access to all services, facilities, restaurants and bars at Paradisus Palma Real Resort
  • Unlimited domestic, select international and premium brand drinks
  • Golf (see the section Golf Collection)
  • Land and water sports located at Paradisus Palma Real Resort
  • 190 suites in the Reserve Section
  • 3 restaurants
  • 3 bars
  • 3 pools
  • Whirlpools
  • Lounge
  • Gym
  • WiFi (in lounge)
  • 24-hour room service
  • Spa (fee)
  • Casino (fee)
One Bedroom Suite:
  • 807 square feet room size 
  • 1 king-size or 2 double beds
  • Air-conditioning
  • Two flat-screen TVs
  • In-room safe 
  • Full bathroom with rain shower
  • Mahogany furniture
  • Marble floors
  • Double closets
  • Dining area
  • CD player & DVD player
  • Coffee-maker
  • Daily stocked mini bar
  • Living area with sofa bed
  • Private balcony or terrace
  • 24-hour room service
  • High-speed Internet access
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)
One Bedroom Master Suite:
  • 1077 square feet room size
  • Jacuzzi for two on the terrace or the balcony
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)

More room classes available, please inquire.

For the Kids - Kids Zone (5 to 12 years), Baby Club (4 months to 4 years), Children's pool and Wading pool.
Golf Bonus - UNLIMITED FREE rounds at Cocotal Golf & Country Club, 27 holes Par 72 by designer Jose Pepe Gancedo. Subject to availability, reservation required, mandatory golf cart ($).
Free wedding package - Certain restrictions and administration fees may apply. A minimum number of passengers may be required.
Free honeymoon package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • The Reserve at Paradisus Palma Real Resort
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reserve at Paradisus Palma Real
Playa de Bavaro, Punta Cana 23000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.