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The Reserve at Paradisus Palma Real Resort

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Reserve at the Paradisus Palma Resort is the perfect destination for families and kids. There is no shortage of activities to do around this resort, and everything is kid-friendly. The staff are incredibly accommodating and try their best to include kids in all of the activities. The restaurants, whether it'd be buffet or a la carte are a cut above majority of other Punta Cana Resorts. For those looking for a kid-friendly getaway, this is definitely the resort to visit.

Especially designed for families, The Reserve is a boutique resort located within the Paradisus Palma Real Resort. Surrounded by stunning tropical gardens with access to an exclusive private beach with concierge service, this deluxe luxury hotel offers a fine dining, a fully equipped gym,YHI Spa, golf course, and Family Concierge service as well as a fantastic Kids Zone. 

Location: Within the Paradisus Palma Real Resort complex, on beautiful Bavaro Beach. Approximately 16 km from the Punta Cana airport.

tripadvisor Traveler Reviews
  • Alex G :
Awesome hotel, special thanks to Randy Santos!

One of the best hotels in Punta Cana in our opinion, great place for a family vacation. Staff is extremely friendly and would accommodate all our needs. Special thanks to Randy Santos who played a key role in keeping us loyal customers of Paradisus by Melia brand for years and years to come!

  • MatthewPerth99 :
Staggeringly inept - an embarrassment.

Where to start? We booked 'The Reserve', apparently the better quality property on the most expensive all inclusive package. Before we had even reached our room they had messed up our airport transfer, did not have the room ready at check in time and then initially booked us in the wrong room! The manager offered us a free massage as compensation, but when it came time to check out they refused to honour the voucher.....$185 USD for a mediocre 30 minute massage? Give me a break! They spend the entire time trying to upsell you, culminating in a cult-like experience with a timeshare type deal (The Melia Circle club) - I was worried that I would not be let out of the room! The two bright spots were Adonis (concierge guy who is brilliant - 10/10) and the kids zone girls. The rest? Don't waste your time or money.

  • AlfredoLFort : Alexandria, Virginia
Rest, relaxation, exercise, dancing, excellent food and wines...and great service!

My wife and I went for 6 days only, to rest and prepare for the New Year 2017...and were not disappointed! Our daughter joined us for the holidays, from Africa, where she's living now. We had a great time at The Reserve. We smartly combined resting at the beach, taking in much needed sun, with plenty of outdoor activity (beach raquet ball, volleyball, long walks), morning tennis...and snorkeling!We went to great restaurants, among them the jewel was "Fuego", which we discovered specialized in gorgeous Peruvian (our heritage) cuisine! Felix the Chef prepared us delicious seafood plus typical dishes, coming to greet us every time! Other restaurants were also superb, with high quality food; and with the help of sommeliers tasted some fantastic wines.Lastly, we enjoyed all that that the resort had to offer: evening shows, Bachata and Merengue; the service was exceptional (e.g., breakfasts at Gabi, with Domingo and William). We always say you can go to other resorts worldwide, but the Dominican people are "naturally" happy and courteous so there is no pretense. They even serve the table and clean humming and dancing away!An unforgettable experience! We'll certainly come back again!

  • Ali S :
Great Food, Friendly Service, Great Resort

Great experience at the reserve at paradisus palma real. We had a slight snag at check-in as our arrival was not in the resort 's system. It was Sunday and the air Transat rep was not available. The hotel staff gave us an upgrade to a master family concierge suite. It was 1200 sq feet with 2 washroom areas and a 600 sq foot terrace. The room was very nice and exceeded our expectations. We had Carlos Rosida as our concierge and he was super friendly, efficient, and always available. He did nice little surprises for our 5 year old. The food at the resort whether at the Gabi or Naos buffet was excellent. We had dinner at one of the many speciality restaurants which required reservations every night. Special recommendation for the Indian food in Naos, it is authentic and very good. Always a variety of Indian dishes and it was nice to have "daal chawal " while in Punta Cana. The reserve palma real is part of a larger paradisus resort and the more upscale part of the resort. Overall great experience which I would recommend and definitely will be back at the reserve at paradisus palma real.

  • Paul P : Manchester, New Hampshire
A nice winter respite...

Our fourth time to this family of resorts which includes Melia Caribe, the Reserve and Palma Real. The resort itself is immaculate with beautiful grounds always being attended to. The staff is very pleasant and accommodating, always welcoming you with a smile and a greeting. We dined at a different resort restaurant each night of our 6 day stay, each with its own style of cuisine. Recommend "Passion" and "Fuego" in particular but all were respectable. Expect to pay resort prices for a bottle of wine (about 2x retail price) but that's what you work all year long to do. Resort feels very safe, lots of activities for little children and we've never had an issue with leaving our belongings unattended for a few minutes even on the beach but use your own discretion here. Knowing some conversational Spanish is recommended but the staff will go out of their way to speak or understand English if needed and most client focused staff (wait staff, concierge etc.) are at least bi-lingual and in some cases speak several languages as tends to be the case in the Caribbean islands. Tipping is at your discretion but I don't think you will find people who work so hard to please you so tip as you normally would adjusting for the currency and cost of living. A little goes a long way.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • Unlimited a la carte dinners (reservations required)
  • Separate check-in
  • Exclusive beach and pool area with waiter service
  • Concierge service
  • Turn-down service
  • VIP amenities in room
  • 24-hour room service
  • Snacks
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Access to all services, facilities, restaurants and bars at Paradisus Palma Real Resort
  • Unlimited domestic, select international and premium brand drinks
  • Golf (see the section Golf Collection)
  • Land and water sports located at Paradisus Palma Real Resort
  • 190 suites in the Reserve Section
  • 3 restaurants
  • 3 bars
  • 3 pools
  • Whirlpools
  • Lounge
  • Gym
  • WiFi (in lounge)
  • 24-hour room service
  • Spa (fee)
  • Casino (fee)
One Bedroom Suite:
  • 807 square feet room size 
  • 1 king-size or 2 double beds
  • Air-conditioning
  • Two flat-screen TVs
  • In-room safe 
  • Full bathroom with rain shower
  • Mahogany furniture
  • Marble floors
  • Double closets
  • Dining area
  • CD player & DVD player
  • Coffee-maker
  • Daily stocked mini bar
  • Living area with sofa bed
  • Private balcony or terrace
  • 24-hour room service
  • High-speed Internet access
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)
One Bedroom Master Suite:
  • 1077 square feet room size
  • Jacuzzi for two on the terrace or the balcony
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)

More room classes available, please inquire.

For the Kids - Kids Zone (5 to 12 years), Baby Club (4 months to 4 years), Children's pool and Wading pool.
Golf Bonus - UNLIMITED FREE rounds at Cocotal Golf & Country Club, 27 holes Par 72 by designer Jose Pepe Gancedo. Subject to availability, reservation required, mandatory golf cart ($).
Free wedding package - Certain restrictions and administration fees may apply. A minimum number of passengers may be required.
Free honeymoon package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • The Reserve at Paradisus Palma Real Resort
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reserve at Paradisus Palma Real
Playa de Bavaro, Punta Cana 23000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.