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The Reserve at Paradisus Palma Real Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Reserve at the Paradisus Palma Resort is the perfect destination for families and kids. There is no shortage of activities to do around this resort, and everything is kid-friendly. The staff are incredibly accommodating and try their best to include kids in all of the activities. The restaurants, whether it'd be buffet or a la carte are a cut above majority of other Punta Cana Resorts. For those looking for a kid-friendly getaway, this is definitely the resort to visit.

Especially designed for families, The Reserve is a boutique resort located within the Paradisus Palma Real Resort. Surrounded by stunning tropical gardens with access to an exclusive private beach with concierge service, this deluxe luxury hotel offers a fine dining, a fully equipped gym,YHI Spa, golf course, and Family Concierge service as well as a fantastic Kids Zone. 

Location: Within the Paradisus Palma Real Resort complex, on beautiful Bavaro Beach. Approximately 16 km from the Punta Cana airport.

tripadvisor Traveler Reviews
  • Luciano O :
Help from the receptivo team after IRMA

I would like to thank the team from The Reserve Reception, Yurandi Batista, Belles Frias e Annelis Sosa for helping me resolve the dificulteis I had after a flight cancelation that lead to a longer stay in the hotel.All of them were very kind and did their best to accomodate my needs and make my stay in the hotel even better.

  • rosarahim : Dix Hills, New York
Family Concierge

Staying at the Reserve at Paradisus Palma Real was nothing less than exceptional. From the minute we arrived at Palma Real, our Concierge Augustin Nunez greeted us with a welcoming smile and made us feel at home. He took care of all our needs and made sure we have a time worth staying. He was friendly, caring, and ultimately professional. We are very thankful as he made our stay one to remember

  • Karin S : Jamaica, New York

This was the most amazing and memorable vacation I had this far. We originally went to celebrate our sons 1st birthday. We stayed from August 31st to September 6th 2017. I have not one negative thing to say about this resort. Robeyda was our concierge and she was beyond amazing!!!! She made sure my son had a cake and a hot tub full of balloons and bubbles. She also set me my engagement (which was a surprise) to be amazing. We were upgraded to an apartment suite when we arrived because the other couple we went to wanted to be near our room and they couldn't guarantee that. Instead they gave us an ultimate upgrade. It was amazing!!!! Every single person at this resort was super helpful and kind to us each and every day that we were there to stay. My 1 year old son got very sick with a high fever and strep throat and robeyda our concierge came with us to the emergency room and helped us. She was there for my family like no one else was from a different country. She helped us through it all. I love that women!!! if you have her as a concierge then you are extremely blessed. Shes an angel from above. Shes very patient with us and my children. She made every day enjoyable and smooth even when baby boy got very sick. She would constantly message me on whats app to check on us. She made reservations for us every night at delicious restaurants. August is a super super hot month. Keep that in mind if you plan to travel during that time. The beaches were not the best because of the seaweed but honestly that didn't matter because everything else was amazing. The pools are big and spacious, staff is beyond amazing and that all that really matters.

  • Afsheen K :
Highly recommend

We had a relaxomg vacation. Our party was 30 people and our family concierge was perfect. Leidy was our family concierge and she made our vacation very memorable. She went above and beyond. Also the kids zone was amazing. I have 3 kids. 6 years old, 3 years old and 1 year old. The kids zone did a fantastic job with all of them. Alexandra really did a phenomenal job taking care of my 1 year old. They informed me every details of what my kids did there. The whole crew, Ynes, Nica, Francisca, Samonta, Diasay, Luis, Yesmeilu, Carlos, Candy, and Anil were amazing with my kids. They performed in shows in the evening and involved my kids. I would definitely go back!!! And i would highly recommend this resort!!!

  • Smoove_Cruz : Atlanta, Georgia
Special Birthday getaway before Irma

We celebrated my wife's 40th at The Reserve. I can tell you that from the time we stepped out of the taxi we could feel the warmth of the Dominican people and the exceptional staff at The Reserve. We were VERY FORTUNATE to have Mr. Edward Peguero assigned to our group. He took care of our dinner reservations and went above and beyond when we experienced a less than favorable experience at Vento. I sent him a message from the dinner table (at Vento) and he immediately went to work. I can say that Edward and The Reserve staff more than made up for it; our small group felt like V.I.P. the following day. Also, Ladizon Reyes at the front desk was superb! He provided top-notch customer service! Can't thank him enough!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • Unlimited a la carte dinners (reservations required)
  • Separate check-in
  • Exclusive beach and pool area with waiter service
  • Concierge service
  • Turn-down service
  • VIP amenities in room
  • 24-hour room service
  • Snacks
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Access to all services, facilities, restaurants and bars at Paradisus Palma Real Resort
  • Unlimited domestic, select international and premium brand drinks
  • Golf (see the section Golf Collection)
  • Land and water sports located at Paradisus Palma Real Resort
  • 190 suites in the Reserve Section
  • 3 restaurants
  • 3 bars
  • 3 pools
  • Whirlpools
  • Lounge
  • Gym
  • WiFi (in lounge)
  • 24-hour room service
  • Spa (fee)
  • Casino (fee)
One Bedroom Suite:
  • 807 square feet room size 
  • 1 king-size or 2 double beds
  • Air-conditioning
  • Two flat-screen TVs
  • In-room safe 
  • Full bathroom with rain shower
  • Mahogany furniture
  • Marble floors
  • Double closets
  • Dining area
  • CD player & DVD player
  • Coffee-maker
  • Daily stocked mini bar
  • Living area with sofa bed
  • Private balcony or terrace
  • 24-hour room service
  • High-speed Internet access
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)
One Bedroom Master Suite:
  • 1077 square feet room size
  • Jacuzzi for two on the terrace or the balcony
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)

More room classes available, please inquire.

For the Kids - Kids Zone (5 to 12 years), Baby Club (4 months to 4 years), Children's pool and Wading pool.
Golf Bonus - UNLIMITED FREE rounds at Cocotal Golf & Country Club, 27 holes Par 72 by designer Jose Pepe Gancedo. Subject to availability, reservation required, mandatory golf cart ($).
Free wedding package - Certain restrictions and administration fees may apply. A minimum number of passengers may be required.
Free honeymoon package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • The Reserve at Paradisus Palma Real Resort
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reserve at Paradisus Palma Real
Playa de Bavaro, Punta Cana 23000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.