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The Reserve at Paradisus Palma Real Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Reserve at the Paradisus Palma Resort is the perfect destination for families and kids. There is no shortage of activities to do around this resort, and everything is kid-friendly. The staff are incredibly accommodating and try their best to include kids in all of the activities. The restaurants, whether it'd be buffet or a la carte are a cut above majority of other Punta Cana Resorts. For those looking for a kid-friendly getaway, this is definitely the resort to visit.

Especially designed for families, The Reserve is a boutique resort located within the Paradisus Palma Real Resort. Surrounded by stunning tropical gardens with access to an exclusive private beach with concierge service, this deluxe luxury hotel offers a fine dining, a fully equipped gym,YHI Spa, golf course, and Family Concierge service as well as a fantastic Kids Zone. 

Location: Within the Paradisus Palma Real Resort complex, on beautiful Bavaro Beach. Approximately 16 km from the Punta Cana airport.

tripadvisor Traveler Reviews
  • Emily S :
Best vacation

We had a great trip here! Very relaxing and full of fun. It is absolutely beautiful everywhere you look. Karen made sure we were all taken care of. She even made a fun bubble bath with balloons for the kids on the last night here. This resort is stunning down to every detail!!

  • Martha L : Boston, Massachusetts
Relaxation at its Best

Went with family to this relaxing resort. The attention and care we received was excellent. Gabriel Bobadilla made sure we were well taken care of. Gustavo, Esteban and Virgilio were delightful and all provided excellent service at the Gabi Bar. On the beach we were well taken care of by Obeidy.The one drawback was that the food was sometimes spotty. The best restaurant at the Resort by far was Aqua. Thus not a culinary destination, but wonderfully relaxing and attentive, friendly staff. Would recommend and would return.

  • Juliana R : Matawan, New Jersey
Do NOT stay here unless you like to throw away money

Awful. Just awful. Terrible food, terrible service. It started with check-in, which took almost an hour. They messed up the reservation and tried to give us (and charge for) 3 rooms instead of the 2 we paid for. Most employees' English was bad.The food was disgusting at all restaurants we visited (and we tried a different restaurant for each meal).The mini bar included a few drinks. You had to order alcohol through room service and even with that, the selection was limited and cheap. They provided 2 types of snacks in the room.I had a drink that tasted like cleaning products.The rooms and common areas smelled like mold.That being said, the beach is beautiful and the pools were pretty good, except for the tiles falling off.THIS IS NOT A 5 STAR RESORT! I'd give it 3 stars.

  • Rud6 : Atlanta, Georgia
Excellent Service!!! Keren Merel is Amazing!!!

We had an excellent trip here at The Reserve at Paridisus Palma Real. The service was 5 star for sure but especially with the help of our local expert Keren Merel. She was very willing and able to accommodate all of our needs and to truly make my wifes birthday weekend special. Keren made great recommendations all weekend long. She made reservations at all of the restaurants as well as met our special request for authentic dominican food which was amazing. The chef personally made us authentic Dominican soup, salad, rice & beans and chicken. Keren also gave us great advice on shopping which saved us a lot of money. Our first experience at Punta Cana was great and we are looking forward to coming back very soon!

  • ashleygunn : Providence, Rhode Island
Fun spring break!

Our family has been visiting the Reserve now for 5 years. We love everything about the reserve. This year we were greeted Suuleney and she has been fantastic. Booking all of our dinners, spa (with coupon) balloon filled baths as well as checking in on us throughout the visit. Our recommendations:Bring bug spray. Rare and Aqua are yummy Gabi is the best Buffett Camarista is lovely and works very hard-we are super messy. SUN SCREEN!- it is very hot and so easy to get a burn!We've known Bolivar for a few years now, he always takes good care of us. Ask for extra towels, water and snacks for the room!Luis Ortiz, virginia, Domingo,Alta grazia are the best in the Gabi!!! Say hello to them!The Michael Jackson show is worth it!! Pina coladas in coconuts are heavenly. Can't wait to return next year. We love the resort and genuinely care for the hard working, kind and conscientious staff.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • Unlimited a la carte dinners (reservations required)
  • Separate check-in
  • Exclusive beach and pool area with waiter service
  • Concierge service
  • Turn-down service
  • VIP amenities in room
  • 24-hour room service
  • Snacks
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Access to all services, facilities, restaurants and bars at Paradisus Palma Real Resort
  • Unlimited domestic, select international and premium brand drinks
  • Golf (see the section Golf Collection)
  • Land and water sports located at Paradisus Palma Real Resort
  • 190 suites in the Reserve Section
  • 3 restaurants
  • 3 bars
  • 3 pools
  • Whirlpools
  • Lounge
  • Gym
  • WiFi (in lounge)
  • 24-hour room service
  • Spa (fee)
  • Casino (fee)
One Bedroom Suite:
  • 807 square feet room size 
  • 1 king-size or 2 double beds
  • Air-conditioning
  • Two flat-screen TVs
  • In-room safe 
  • Full bathroom with rain shower
  • Mahogany furniture
  • Marble floors
  • Double closets
  • Dining area
  • CD player & DVD player
  • Coffee-maker
  • Daily stocked mini bar
  • Living area with sofa bed
  • Private balcony or terrace
  • 24-hour room service
  • High-speed Internet access
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)
One Bedroom Master Suite:
  • 1077 square feet room size
  • Jacuzzi for two on the terrace or the balcony
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)

More room classes available, please inquire.

For the Kids - Kids Zone (5 to 12 years), Baby Club (4 months to 4 years), Children's pool and Wading pool.
Golf Bonus - UNLIMITED FREE rounds at Cocotal Golf & Country Club, 27 holes Par 72 by designer Jose Pepe Gancedo. Subject to availability, reservation required, mandatory golf cart ($).
Free wedding package - Certain restrictions and administration fees may apply. A minimum number of passengers may be required.
Free honeymoon package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • The Reserve at Paradisus Palma Real Resort
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reserve at Paradisus Palma Real
Playa de Bavaro, Punta Cana 23000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.