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The Reserve at Paradisus Palma Real Resort

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Reserve at the Paradisus Palma Resort is the perfect destination for families and kids. There is no shortage of activities to do around this resort, and everything is kid-friendly. The staff are incredibly accommodating and try their best to include kids in all of the activities. The restaurants, whether it'd be buffet or a la carte are a cut above majority of other Punta Cana Resorts. For those looking for a kid-friendly getaway, this is definitely the resort to visit.

Especially designed for families, The Reserve is a boutique resort located within the Paradisus Palma Real Resort. Surrounded by stunning tropical gardens with access to an exclusive private beach with concierge service, this deluxe luxury hotel offers a fine dining, a fully equipped gym,YHI Spa, golf course, and Family Concierge service as well as a fantastic Kids Zone. 

Location: Within the Paradisus Palma Real Resort complex, on beautiful Bavaro Beach. Approximately 16 km from the Punta Cana airport.

tripadvisor Traveler Reviews
  • : Long Island, New York
40th Birthday Bash!

My three best friends and I came here to celebrate our 40th birthdays. From the start the service was top notch. Augustin the concierge was very attentive to our needs. He made sure to make us feel so special. Edwin from service was also very attentive and friendly. I would highly recommend this resort.

  • Diana D :
Fantastic service!!

Hotel is very nice. Great food. 2 bedroom swim up at the reserve is AMAZING! The thing that makes this resort top notch is it's service. Agustin our concierge is top notch! He took care of our every need. We were greated in our room with a beautiful spread of wine, cheese, meats and fruit. Then he had our room decorated for our birthday with balloons, champagne, and our names on the wall! He even surprised us while at dinner at Rare with a birthday cake! I can't say enough about him. Edwin from service set up our in room meals beautifully! Johnny from Rare is an amazing server. They all made us feel special on our trip. Great place for a vacation.

  • dchinkel2015 : Lafayette, Indiana
Always an Amazing Experience

I have been to this resort five times with my family and it never fails to impress. The grounds are incredible, the food (and plethora of restaurant options) is delicious, the beach is beautiful, and the staff is always accommodating and hospitable. Genaro Gil has always been extremely helpful in working with us to plan our stay and always makes sure to greet us upon arrival and ensures we feel most welcome. Throughout our stay, Suly Gil has always done an amazing job of making sure our stay is as enjoyable as possible. Thank you Suly and Genero - our experience would not be the same without you both!I highly recommend this resort. We have stayed at The Reserve portion the last couple times and love it. While it's a little farther from the beach, the perks far outweigh the cons. You get access to more restaurants, better alcohol, and free usage of the Yhi Spa, which we always take full advantage of. If you're going to Punta Cana, you should stay here.

  • ioanche : Fort Worth, Texas
Beautiful property...terrible food!

We stayed at a beach front suite with our two toddler twins. The room was fantastic and updated and so was the view. It was very noisy with loud music going on till the wee hours. The food was absolutely terrible. We were sick the entire time. There was a lot to choose from but all of it made us sick. For the money we spent we would probably go somewhere else in the future!

  • marah a : New York City, New York
Wonderful resort and excellent staff

We decided to do our 10 yr wedding vow renewal at The Reserve @ The Palma Real primarily based on the fact that they have a kids zone and really good reviews on Tripadvisor. I just wanted a simple budget friendly vow renewal ceremony and what we received was more than what I imagined or could have expected. From check in, we were greeted by Christopher who was very friendly who was able to do a complimentary room upgrade for us. Everyone was friendly and helpful. A big shout out to ELVIS HIDALGO and JULIANY who made our stay even more special, from giving us warm smiles and always making sure that all our requests and needs during our stay is taken care of, from confirming reservations to setting up a beautiful room and bath for the wedding couple, and bringing us a surprise cake (the best dominican cake I we have ever tasted and we're from NYC) since we forgot to ask for the leftovers from our vow renewal since we all had such a blast. Everything went smoothly, was perfect, and beautiful! Our wedding coordinator NOELIA JIMENEZ took care of everything and was such a pleasure to work with. I literally did not have to do anything since she took care of everything. The whole staff at the Reserve really made such an impression on us and we are so happy we chose to stay At the Reserve @ the Palma Real.* * ** * * On a side note... We actually liked the Reserve better because everything seemed really close to each other, the front desk, the pools, gabi club, and our room versus the Palma Real where 2 of our guests stayed and their rooms were pretty far from the main lobby. There were only a few minor things that we noticed that could've been better such as the shower door wouldn't stay shut when you close it and our room didn't have a bar guard. Other than that the room was beautiful and spacious. As for the restaurants, the highlight was Passion restaurant. It is a must! As for the other restaurants, Blue Agave was closed for renovations so couldn't really comment on that although I heard it was really good. We were a bit disappointed with Fuego, it was hot and the food was surprisingly not that good. Aqua was pretty good though in comparison and so was Gabi club for breakfast and lunch although Naos had a bigger selection. The beach had nice smooth clean sand however there was seaweed by the water so we spent most of our time at the kiddie pool and the other pool at the Reserve. Another thing is is that it would be nice if there was a lifeguard on duty in the pools. * * * All in all we stayed at the Reserve for 5 days and wish we could've extended it - Will definitely come back again!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • Unlimited a la carte dinners (reservations required)
  • Separate check-in
  • Exclusive beach and pool area with waiter service
  • Concierge service
  • Turn-down service
  • VIP amenities in room
  • 24-hour room service
  • Snacks
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Access to all services, facilities, restaurants and bars at Paradisus Palma Real Resort
  • Unlimited domestic, select international and premium brand drinks
  • Golf (see the section Golf Collection)
  • Land and water sports located at Paradisus Palma Real Resort
  • 190 suites in the Reserve Section
  • 3 restaurants
  • 3 bars
  • 3 pools
  • Whirlpools
  • Lounge
  • Gym
  • WiFi (in lounge)
  • 24-hour room service
  • Spa (fee)
  • Casino (fee)
One Bedroom Suite:
  • 807 square feet room size 
  • 1 king-size or 2 double beds
  • Air-conditioning
  • Two flat-screen TVs
  • In-room safe 
  • Full bathroom with rain shower
  • Mahogany furniture
  • Marble floors
  • Double closets
  • Dining area
  • CD player & DVD player
  • Coffee-maker
  • Daily stocked mini bar
  • Living area with sofa bed
  • Private balcony or terrace
  • 24-hour room service
  • High-speed Internet access
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)
One Bedroom Master Suite:
  • 1077 square feet room size
  • Jacuzzi for two on the terrace or the balcony
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)

More room classes available, please inquire.

For the Kids - Kids Zone (5 to 12 years), Baby Club (4 months to 4 years), Children's pool and Wading pool.
Golf Bonus - UNLIMITED FREE rounds at Cocotal Golf & Country Club, 27 holes Par 72 by designer Jose Pepe Gancedo. Subject to availability, reservation required, mandatory golf cart ($).
Free wedding package - Certain restrictions and administration fees may apply. A minimum number of passengers may be required.
Free honeymoon package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • The Reserve at Paradisus Palma Real Resort
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reserve at Paradisus Palma Real
Playa de Bavaro, Punta Cana 23000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.