The Reserve at Paradisus Palma Real Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Reserve at the Paradisus Palma Resort is the perfect destination for families and kids. There is no shortage of activities to do around this resort, and everything is kid-friendly. The staff are incredibly accommodating and try their best to include kids in all of the activities. The restaurants, whether it'd be buffet or a la carte are a cut above majority of other Punta Cana Resorts. For those looking for a kid-friendly getaway, this is definitely the resort to visit.


Overview
Especially designed for families, The Reserve is a boutique resort located within the Paradisus Palma Real Resort. Surrounded by stunning tropical gardens with access to an exclusive private beach with concierge service, this deluxe luxury hotel offers a fine dining, a fully equipped gym,YHI Spa, golf course, and Family Concierge service as well as a fantastic Kids Zone. 

Location: Within the Paradisus Palma Real Resort complex, on beautiful Bavaro Beach. Approximately 16 km from the Punta Cana airport.

tripadvisor Traveler Reviews
  • maryelleo : Stony Brook
Best vacation for our family

Beautiful grounds, amazing staff- happy, welcoming, friendly. Endless pools. Not fighting for chairs at the beach or the beach. We stayed at the reserve & didn’t need the family concierge. We had Augustin who was automatically assigned to us when we checked in. He set up all our dinners, golf, tennis, spa treatments as well as organized our check out & ride to the airport. We took full advantage of the great drinks ( real alcohol- not watered down) good food at the buffets as well as in the restaurants. We really liked the restaurant Raw- steak house. However the best food was at Passion. Unbelievable food experience! There is a charge for this place but well worth it (The drinks are included). It started with the bartender (Starky). He is very creative, and passionate about his drinks & the drinks are outstanding. He truly made the best drinks I have ever had! The food at Passion was over the top amazing. We did the tasting menu paired with the wine tasting. The service was 5 star. White glove service, synchronized service of meals & drinks. We couldn’t have a better dining experience anywhere. Luis Rubio was our main waiter & he orchestrated the other 3 servers for our table. (We had a table for 4). Also the sommelier was spot on with the wine & the information about the wine. The best family vacation ever!

  • Bridget M :
Excellent family vacation

We went 4 adults, 5 days 4 nights. Food, drinks and service we’re amazing and I would highly reccomend getting the concierge service. We had Augustin who made the vacation effortless and really helped with every single question we had and truly made the vacation even more relaxing. We had also gone to the resaurant passion which had, like the rest of the staff at this hotel, unmatchable service. Highly reccomend heading there if you’re okay with spending a little more. It is definately worth footing the bill. The bartender Starky is simply the best bartender I have come across and we’re from New York! This was just the perfect place for the 4 of us to get away from our crazy lives and just relax. Definately one of the best vacations highly highly reccomend staying here!!!

  • Jp M :
Perfect family vacation

The service was amazing everything was very easy to do the weather is always nice our concierge guided us the whole way and set up reservations every night at the time we wanted. All the food was amazing and because everything inclusive everything was fantastic. Our guide Augustine was fantastic he was so nice and he told us what to do and what we could do everyday. I would last night we went to Passion which is a little expensive but the best food I’ve ever had the bartender Starkey was amazing and creative with his drinks.

  • Emily B :
Never fails to impress

The Service was great, as usual with Paradisus hotels. Many family activities, clean pools, beautiful beaches. Rooms were cleaned impeccably and food was delicious. Some but not many options for those with dietary restrictions.

  • Greg G :
NOT a 5 Star Hotel as listed by many.

To be fair to some employees working there I have to say that there are some very good, hard-working people working at Reserve portion of the hotel. Most of the employees, however, are mismanaged, in fact, management gets 0 from this review. The main lobby should have someone fluent in English working with guests, if I pay full rate at a 5-star hotel I should not have been asked if I speak Spanish. The hotel room was worn and a lot of components needed service badly. It is a shame as this hotel had nice rooms at some point not now. Shower door was liking water, toilet didn't flush properly, balcony door didn't close, the front door lock was not working properly, in fact, they have given us used worn cards for a front door first time in my experience I have seen that in a hotel of this class.... the list goes on. Food was ok not great. Kids zone was great but a lot of small elements didn't work, pool area the same experience substandard not a 5 star maybe 3 at best. Beach and pool, in general, I could not find someone to help with towels. Again hate to write this bcs there are some really good hard-working people there who strive to help but majority needs a lot of training on customer service.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Daily buffet breakfast, lunch and dinner
  • Unlimited a la carte dinners (reservations required)
  • Separate check-in
  • Exclusive beach and pool area with waiter service
  • Concierge service
  • Turn-down service
  • VIP amenities in room
  • 24-hour room service
  • Snacks
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Access to all services, facilities, restaurants and bars at Paradisus Palma Real Resort
  • Unlimited domestic, select international and premium brand drinks
  • Golf (see the section Golf Collection)
  • Land and water sports located at Paradisus Palma Real Resort
  • 190 suites in the Reserve Section
  • 3 restaurants
  • 3 bars
  • 3 pools
  • Whirlpools
  • Lounge
  • Gym
  • WiFi (in lounge)
  • 24-hour room service
  • Spa (fee)
  • Casino (fee)
One Bedroom Suite:
  • 807 square feet room size 
  • 1 king-size or 2 double beds
  • Air-conditioning
  • Two flat-screen TVs
  • In-room safe 
  • Full bathroom with rain shower
  • Mahogany furniture
  • Marble floors
  • Double closets
  • Dining area
  • CD player & DVD player
  • Coffee-maker
  • Daily stocked mini bar
  • Living area with sofa bed
  • Private balcony or terrace
  • 24-hour room service
  • High-speed Internet access
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)
One Bedroom Master Suite:
  • 1077 square feet room size
  • Jacuzzi for two on the terrace or the balcony
  • Maximum occupancy 3 adults and 1 child (or 2 adults and 2 children)

More room classes available, please inquire.

For the Kids - Kids Zone (5 to 12 years), Baby Club (4 months to 4 years), Children's pool and Wading pool.
Golf Bonus - UNLIMITED FREE rounds at Cocotal Golf & Country Club, 27 holes Par 72 by designer Jose Pepe Gancedo. Subject to availability, reservation required, mandatory golf cart ($).
Free wedding package - Certain restrictions and administration fees may apply. A minimum number of passengers may be required.
Free honeymoon package - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • The Reserve at Paradisus Palma Real Resort
    Punta Cana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reserve at Paradisus Palma Real
Playa de Bavaro, Punta Cana 23000 Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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