- What's Included
- All Inclusive Features
The Tropical Princess is a great resort for both families and couples. It's cleverly situated in a prime spot near the Bavaro Beach. It's a great location for those looking to walk along the beach shores. There are only three options available with regards to restaurants: the buffet, Brazilian and Dominican style cuisine. All of the restaurants are good in quality and serve fresh food. Good items available from the bar. There are also plenty of expeditions and activities to do throughout the resort. There's also free shuttle service to various shops and shopping centers are just a few minutes walk away.
Me and husband we went for a week, starting December 26. First day marked the whole vacation with a "minus", getting a room that we couldn't believe that can exist in a resort: small, no chairs, nothing in the bathroom and no possibility to lock the patio door. The view from the patio window was a road between two resorts with cars parked and motorcycles passing in a cloud of dust and activating the alarm of the cars...My husband went immediately to ask another room. Meanwhile the repair guy came and screwed the patio door that was not to be repair...All this time we couldn't locked the front door of the same room...Some extra money and two or three hours later we had a decent room, close to all facilities, proper bathroom and one of the towels so old that ruined in a moment the good impression.The towels seemed to be a big problem in the resort because we didn't have them changed very often. Once I had to chase the personnel at 5PM to get one. That morning my husband gave them all to the maid and ask her personally to change not to put back as they are...We tipped drivers, busboy, maid and some waitresses. We haven't see any differences.The New Year Eve, we were waiting in the room before to go to the buffet. We booked for 9PM for the special dinner. A maid knocked at the door at 8PM and immediately enter in the room, to gave us a small cake and an advertising paper. We were in underwear, both of us...and the door was locked and "secured" from inside.The first of January...the beach towels arrived afternoon. My husband told me after that they were always late with the beach towels.The entertaining was good. A very talented team very active on the beach, near the swimming pool and nice shows at night.I was however very disappointed about the countdown that was actually a very common show nothing different from the others. Another thing that I didn't like was the multitude of persons that were approaching to sale something. One was right at the entrance of the main buffet. This person told me to come for the "briefing"! I already had the briefing with the rep from the travel agency.I'm not sure what was he offering...The food was just OK and the special dinner was more to take photos...Nothing was good. Actually both we could tell that starting January the food, wine and services were worse. We were happy to leave.
Grounds, pools and beach were outstanding - lots to do, or just hang around. The staff convinced my daughter to put down her homework and have some fun. Room was good. Food was excellent with lots of quality choices. A highlight of the trip was Ramona at the Creperie cafe who made the best Caribbean coffee I have ever tasted.
The good things: Beautiful location, great architecture and lanscaping. 3-4 floors buildings nicely designed and painted. The lighting in the evening is gorgeous. Every direction you look, you'll have a lovely view. Large, uncrowded swimming pools, perfect depth for children and grown ups. Large white beach, blue sea with great waves. Nice, diverse food. Definitely Tropical Princess makes perfectly three products that are dreadful in most all inclusive hotels: Hamburguers (good quality perfectly seasoned meat), pizzas (creative, good and generous cheese, well filled) and pancakes. We went to the rodizzio and Dominican restaurants, that were quite good. The Creperie is great for an afternoon coffee or ice cream. Finally, the people: Most of them are lovely, extremelly kind and respectuous people. The housekeeping was also very good. They start doing the rooms quite early, so when you come back from breakfast your room is clean and tidy. The not so good things: The rooms are large but poorly furnished. They dont even have a rack to place the suitcase. Our room had two beds, a chest of drawers and nothing else. Nowhere to put your clothes at night, just the little refrigerator. Strangely, one beded rooms do have a chair... The bathroom was OK but also very basic: tiny soap bars, shampoo and, sometimes, shower gel. If you have health problems with sugar, you will have a hard time in this hotel. They don't have sugarless sodas to place in the mini bar. Some restaurants, like the Rodizio, won't serve ligt/zero beverages. Additionally, you'll probably have a hard time to find sweeteners in the buffet restaurant. These few negative things stop me for giving the 5th star to this hotel where I spent marvelous, unfogettable moments.
For the price i paid I was very happy with the food and entertainment, I went with 30 people family and friends. As for the room conditions, rooms are in need of a renovation. Chipped tiles, shower door missing, broken towel bar, no hot water in sink, broken concrete walkways on grounds. As for everything else had a great time. Beach was fantastic and cleaned everyday.
To the manager who will respond to this-don't bother as you are wasting your time.We just returned from one week at this resort. This was my third trip to Punta Cana so I have a fairly good idea of what 4 star means. This is not a 4 star resort. I am not a fussy traveller and take everything with a grain of salt.Room: rundown-beds very old and hard with metal springs sticking out. Thankfully we didn't injure ourselves. Found out quickly if you tip the maid your room will be cleaned properly. We forgot to tip the first day and dirty towels we purposely left on the floor to be removed were simply hung back up. Everything changed after we tipped but clean towels did not come until mid to late afternoon. Handles on patio and closet broken so was hard to open and close. I always had a warm shower so that was a plus.Beach towels: you will be held hostage by them. Could never exchange and they expected you to return them at the end of the day and if you were lucky they would have new ones for you in the morning. Towel guy took a lot of heat so I can see why he was not pleasant to deal with as others have remarked. Many irate people who could not get a towel. Laundry seems to be an issue at this resort. Bring your own towel or you will be disappointed by this.Beach: beautiful of course but plenty of vendors trying to sell. They never really bothered us too much. Always a lounger available and you didn't have to get up at the crack of dawn to secure one. A lot of them were broken, though. It wasn't that busy when we were there so that was a plus to getting one. Pools: they keep them really clean but the pool decks are run down and crumbling. You have to be really careful around them. The kids never cared and enjoyed all three pools.Activity team: they were pretty good and really tried to engage the guests during the day. We only saw the Michael Jackson show the one night and were impressed. Lip syncing was way off though. LolBartenders: good for the most part. Tipping makes no difference to the service so we stopped after a few days. I witnessed one of them sneaking beer after serving me. Oh well hope she didn't get caught! The lobby bar staff were the friendliest by far.Buffet: we only ate at the buffet as we figured the kids would not eat at the a la cartes. Breakfast was good, the omelette stations were good. For supper they had a pasta station which the kids appreciated. They tried to change the food up with a different theme each night. I enjoyed the Chinese night the most. Witnessed many insects in the food but what can you do in an outdoor environment? Coffee was so good but you had to wait. And we rarely were seated at a set table and had to ask for cutlery etc. often. Navigating the resort: the bus trolleys were a bonus if you wanted to go to the lobby, store or theatre. It is a bit of a hike otherwise. We walked a couple times and the mangroves are pretty neat and maintained well with lots of birds ducks and turtles. The rest of the walkways between the pools and rooms have rough patches and need to be fixed. You have to watch every step you take.24 hour Snack bar: we ate there for lunch almost every day. Kids usually just had fries as the pizza was always gone. When there was some you had to be quick or wouldn't get a slice. Tried a hamburger once and it was not cooked through. Told the waiter and he didn't care. I like my meat cooked so never took the risk again.Guest services: constantly busy. We left something on a bus one night and went to guest services the next day. She took my room number and we never heard from her. Seems to be overrun with guest issues so difficult for them to give good service and good luck getting any response.Checkout: as recommended, we called early in the morning to request a pickup 45 minutes before checkout. Called three times while waiting before someone finally came to get us.Overall the resort needs to be renovated-a paint job does not hide the damage, unfortunately. I gave it a two - one for the beach and one for the food.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited Domestic drinks & House wine
- In-room mini-bar w/water & soft drinks only
- 1 hr/person/day of non-motorized watersports:
- Hobie cat sailing
- 1 introductory scuba diving lesson in pool person/stay
- Daytime tennis
- Fitness centre
- Board games
- Daily activities program at Caribe Club Princess Resort & Spa
- Nightly entertainment
- Admission to the Disco, drinks included 11pm-Midnight
- Free shuttle to the Casino Princess (located at the Bavaro Princess Hotel)
- 310 rooms in several 2 & 3-storey buildings
- Buffet restaurant
- 2 a la carte restaurants: Dominican & Brazilian Grill, dress code & reservations required
- Christmas & New Years Gala dinners
- Snack bar
- Tennis courts
- Fitness centre
- Massage service (fee)
- Beauty salon
- Internet access (fee)
- Car rental
- Banana boat (fee)
Superior Rooms include:
- 1 king or 2 double beds
- Satellite TV
- In-room safe (fee)
- Full bathroom
Superior Rooms w/VIP package include:
- Same as above but including VIP package
Family Rooms include:
- Same as above with 1 king or 2 double beds
- Separate living area w/2 single beds
- Full bathroom plus another bathroom w/shower only
Kids Deals - One child under 12 and 1 child under 7 stay & eat free when sharing a room and existing bedding with 2 adults.
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club and playground. Teens 13-17 can enjoy the Teens Club. Babysitting service subject to availability (fee).
Stay at 1, Play at 2! - Guests have free access to activities at the Caribe Club Princess and to the hotel's a la carte restaurants (with supplement payable on site).
VIP Package for Superior Rooms - Includes: VIP bracelet, concierge service, room service, 1 bottle of rum/room/week, premium brand drinks, dinner at 'La Cava' (wine cellar) or 'El Pescador' seafood restaurant (once/week), Swedish massage (20 min/person/week), 1 open dive/room/stay (certified divers only, proof of certification required), and 1 hr/person/week of Motorized watersports.
Honeymooners - Receive Fruit basket, Bottle of Rum, Nightly turndown service, Floral decoration in the room upon arrival, Romantic Dinner, Special Cocktail for Honeymooners & Complimentary photo souvenir during cocktail. Request at time of booking. Proof of marriage required upon check in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Tropical PrincessPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas de Bavaro, Bavaro, Punta Cana 23001 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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