VIK Hotel Arena Blanca
- What's Included
- All Inclusive Features
This resort is more suited for travelers looking for a quieter and more relaxing vacation. The VIK Hotel Arena Blanca is located near some of the most beautiful beaches in Punta Cana. It's also a few minutes walk away from stores and shopping centers. There are only three options with restaurants here (buffet, Italian and Mexican). They are all pretty good in quality and freshness. The rooms are a little outdated. However, they are regularly maintained and cleaned. So this should not take away from your experience.
I have been coming to Punta Cana for 10 years on a yearly basis. I stayed five years ago here at VIK and thought i would try it again. So lets start at check-in. Ricardo was great but there was a lady with him that was rude. He was going to check to see if our room was ready because we was early and she just cut him off and said no not until 3:00PM. But we appreciate that he was willing to try. Room views were breathtaking. No doubt about that and we were in room 4217. Bed was hard as a rock. Now lets proceed to the hospitality. The housekeepers were absolutely the best. Other then that hospitality was horrible. Very rude staff. We did come across two chefs and they were great. The omelette station and the stir fry station chefs were awesome. Lobby staff was nothing to write about.We had some friends come over and decided to stay an extra night to be with them and because i had been sick and wanted to extend my week. We went to the front and Santa stated that it would be fine and to come back and speak with Gilberto and he stated that everything was fine and to come the next morning and pay for the extra night. I changed my flight and transportation and went the next morning to pay for the night. They stated that they may not be able to accommodate us and if so maybe not in the same room. I couldn't believe it. After 3 hours they said they could and it cost us $50 plus regular room rate for the night. At that point we were willing to pay whatever because everything else was changed.Mini Mart staff were great. I was very ill a couple of days and sent my husband down to get me some medicine. He came back with dramamine. I pulled myself together and got out of the bed and went to the mini mart myself. i was trying to explain but the language barrier was against me. I decided to pull up a translation app to help and my phone was being so slow and one of the staff members was watching me and told another to pull it up on the computer. They then let me come behind the counter and type out what was wrong. I had chills, stomach ache, headache, and was fevering. They then gave me what was needed. My fever broke within 24 hours and i continued with my vacation.Entertainment - It could use some help. Got very boring. Didn't have enough crowd participation. A lot of dancing and not enough comedy.Drinks - i read quite a few reviews that stated they watered down the drinks. That was not the case with us.Pool bar - would stand in line to get drinks for me and the husband and they would sometime bypass me and give the regulars their orders first.All in all i am so disgusted with this resort that i will NEVER come back. Good luck to all that try this resort. There are too many resorts to pick from to ever stay here and be treated so rudely.
When you come and you feel like you are on your own. I been five times here, first time it was before 14 years and at that time it was LTI Punta Cana Resort. I notice some difference through this years, some things changes, some improvements have been made.Staff is extremely pleased and so friendly. For example Felix at the desk for internet...His smiling is so unique...and many others...Food is very good, you have always plenty of choice so you will find something great to eat. There are few restaurants and you can change it or you can go and eat on a la carte or you can go to the restaurant at Cayena beach and have unique pleasure, with tasty food and unbeatable view and feelings...I am an "repetidor" at this resort because I fall in love at the first sight with it. It has nicely position on the beach, and it has "Soul". I been in some other more luxury hotel in Punta Cana, but they can't compare. You just pay more, but when you are returned to your home you are bringing your feelings and memories with you, and in that Arena Blanca is excellent.Through the time, I have some complains about food or drink or choice of fruits, but when I tell it to the "Man", they made improvements.
I hope you can consider 10% of all reviewers can never be satisfied. I had worked in the hospitality industry for more than 15 years, this was a very family friendly resort, and worth every penny!This was our second visit in seven months, last time we went the large buffet was closed for renovations, but was set up in the Italian restaurant, so presentation was lacking, but food was very good. This visit with the large buffet open , presentation was very good, and the food was much better. There is also more variety, for example just in seafood, over the 12 nights we were there,they usually had at least one carving station for dinner, pasta station, a wok station, there's always a different fish-I tried Marlon, red snapper, wahoo, grouper, calamari, Often had fish with a stew, or broiled, or fried. That was just the seafood.The beef there is different than ours, Some cuts were tough, but there is such other variety the chicken and pork were very flavorful.For starches they always had the center of the buffet with at least 15 to 20 different types of bread/rolls. On the buffet they usually had a DR or Caribbean type potatoe/ root, rice, or mangu For salads do usually had one area with several types of lettuce, tomatoes, and at least three types of dressings-oil vinegar, pink sauce(like Russian dressing), and usually three or four types of sliced meats-hams, sausages, and usually two types of cheese.This visit was total relaxation-read six novels, was in the ocean daily, it was heavy seaweed, but as I've stated before it does not bite you or sting you, so I am OK with that, and the seaweed is usually the first 8 to 10 yards, then clears up anyway.We did a deep sea fishing excursion through the hotel Dock, my son had three mahi-mahi, and I ended up with two. What a fantastic day.We were with seven other people, we all took turns in the fighting chair, but we did have four fish on it one time, and we just had to fight them standing up. Make sure you stop at the buccaneer bar, and say hello to Felix, the Bartender You may want to try to get a Manny/Emanuelle, usually number 2 room at buffet for lunch and dinners. Small tips go a long way!Beds are comfortable, room service excellent, the first day we left a note of what our favorite sodas were, and she made sure we had the stated amount every morning.
First, I want to say that I work in the hotel industry and have a certain understanding (over a decade) of hotel operations. As someone who works in hotels, it's hard not to see when things are wrong at a property.Pro tip: spend the extra 200$ and go somewhere else. I, for one, will never return to this property or ANY VIK hotel properties in any future.1. If you're looking to go all inclusive because of unlimited alcohol or for the food, this probably isn't the choice. The food is meh. The alcohol is the cheap water with sugar kind it seems. I'm generally not a heavy drinker- 2 light beers and I'm OUT! The entire trip I had drink after drink and not once did I get any kind of buzz. I even brought my own 16 oz tumbler. I got nothing. This isn't the choice for you if you want to drink heavily ... Seriously. 2. As far as service is concerned, as an example, I waited 5.5 hours for 2 face washclothes. I finally went to the front desk and brought up the complaint and got nothing but blank looks. And I'm a Spanish speaker so no excuse for blank looks. No 'I'm so sorry let me get it for you'. It was more of, oh... What room are you in? I then proceeded to wait another 40 minutes in the lobby. I hope that speaks for the service. 3. When I vacation I love to wake up late. It's not a luxury I have at home so I look forward to that when I travel. Don't expect to sleep in at all. 3 times I was woken up by hotel staff either talking loudly outside my balcony or screaming up at each other from the floors. 2 other mornings I was woken by a vehicle and an ATV starting at 5am. I'm personally not going back here. My room: ok. I stayed in building 1- 1029. Be ready to be woken up by the landscaping every 2 days or so. Room was cold which was good considering how hot it always is in DR. Walls are paper. I could hear when my neighbor used the bathroom. The closet area- I had no way of hanging anything up since I couldn't reach the hangers... They're the kind you can't remove cause they're hooked into this metal thing. The light in the closet looks like it's about to fall out... No bueno. The tv was kind of a pleasant surprise. Small but lots of channels, like 100+, mostly in Spanish but some in English that were watchable. No clock anywhere in the room. How do I know if the buffet or the bar is open when I don't know what time it is... It looks like they took a piece of wood and tried to create a wainscoting look? The wood is poorly painted with one coat of paint and you can see where they filled in the holes with that white caulking stuff. A++ on providing 2 huge bottles of water each day. The bathroom- no soap dish in the shower. Weirdly inconvenient. I've never experienced it but I had to get everything wet to get my soap bar around the other side of glass. I've never experienced that before LOL! There's this wood 'decoration'? thing in the bathroom between the toilet and sink/shower.... It's got a coat of white paint but that's it. You can see the wood splitting. It isn't a wall or anything. You can clearly see the rest of the bathroom. Doesn't seem finished. The sink is yellow with that plastic marbled look. Shower is good minus the no soap dish issue. Water pressure is surprisingly good although I had no hot water one night. Do not drink the tap water or the shower water. Only drink the bottled water.Pool: good! Surprisingly nice pool area. They could do with music all day... This is afterall a tropical destination. They have little activities like salsa lessons or merengue lessons during the day. Funny enough the water aerobics class is popular. That entire side of the pool joins in and then dwindles towards the end. The pool restaurant, Buccanero, was meh. The burgers.... Might want to make sure they're fresh. The pizza is good, when there is pizza. The pizza guy takes forever and only does one at a time. People basically time it and show up right when it comes out the oven. The towel hut is through what I call the den of creepers. I don't like when people I don't know call me my friend... No. I'm not your friend and I won't help you out by buying whatever you're selling. They also have a group of men that call out to you using yucky pet names like baby girl and such. How should I feel comfortable and safe with people like that on the premise. The hotel needs to find a better choice of vendors... F-. Bars- better off getting beer I think. Alcohol is less than favorable. Beach- it's a beach. There's seaweed. Nice to walk the shore around the edge on the right. Lobby- always full because it's the only place you can get wifi. People smoke everywhere btw- the lobby, the pool.You do not have access to Cayena if you stay at Arena Blanca. All in all I didn't have a good vacation. Didn't complain about anything after the 5.5 hour complaint. No point.
Let me just start by saying it is true you get what you pay for. Additionally, I have the confirmation to prove that this trip really happened. If it is the last thing I do in life I had to tell you about this experience. Picture this it was Sicily…no this is what I can say. Think about the Lord of the Flies, or that other show when they are trapped on the island---Naked And Afraid. Okay so maybe not that bad, but think Survivor. The entertainment was gong show worthy. The food was terrible, drinks watered down and the accommodations--well let’s just say I would be hesitant to take a black light to the sheets, so I slept like it was a cold night in Chicago. Oh and I can’t forget about the bathroom door it reminded me of, I think the show was Barney Miller because the bathroom door had an office window so you could look in and see someone using the bathroom. The experience that I needed to share was the day we were checking out of Chiligan’s Island. So it is me and a friend at the front desk going through the check out procedure. Keep in mind I became suddenly ill (ruptured cyst) so my friend’s helped me to the van. I was in excruciating pain; thankfully my one friend who was a nurse was there to assist me. While in the van I met a nice couple from Houston, I noticed a tattoo on her neck it said “Cancer”, slumped over the seat while trying not to lose conscious and keeping my mind off of the pain I said, “I bet I can guess your birthday” and I took a stab at it, she said with the cutest Houston Beyoncé accent, that I was right. Her birthday was the same as mine. I thought what a coincidence because she would be there to witness my death. Why? Because the “resort” would not let the van go until they counted, yes counted all of the towels that was given to us. So my other girl from Jersey went straight Tami Roman from Real World when she was in that hallway, saying she was gone go head up with the such-and-such if they didn’t get the driver to get in the van. So the nice Houston couple is in the van but getting irritated because they are at risk of missing their flight, my girl from Jersey is about to straight Mayweather box the front-desk clerk over the “missing towel” my other friend the nurse leaves my side to go all away back across the property to retrieve the towel and I am in the van screaming, “take me back to the United States of America”. This scenario played out for about twenty minutes, my nurse friend returns to the front desk with the “missing towel”, slings it across the desk, my girl from Jersey puts her dukes down, gives them a nice Jersey cursing, jumps real smooth-like in the van like she was in the movie Set It Off, all while not breaking a sweat and might I add still looking fabulous, and we headed off to the airport. I apologized to my new Houston friends that I met in the van as the driver angrily sped to the airport. Needless to say I made it back safely to the United States of America and I have my Jersey girl to thank. We on the other hand vowed never to return to this place, we shook hands and agreed to leave the past behind, to act as if this experience never happened and only to discuss in therapy. We realized that sometimes the cheap trips prove the most expensive. I also stated that I was going to write a review and tell 7 friends who would tell 7 friends as soon as I got back. But then I got back and life happened so I forgot but now that I have insomnia and am up I suddenly remembered. So Chiligan’s Island, like I mumbled in the van when I was hunched over holding on for dear life, “don’t think you can get away with treating us like this, I’m going to tell…” and so I did! So don’t go, or if you do make sure you have a Jersey friend like mine!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast lunch and dinner daily
- Day & night snacks
- A la carte dinner at specialty restaurants from special menu w/reservations
- Unlimited Domestic drinks 24 hrs & Wine with dinner
- Lounge chair & towels (pool/beach)
- Snorkeling equipment
- Boogie boards
- Catamarans (1/2 hr with captain per stay)
- Pedal boats
- Introductory scuba diving lesson in pool
- Daytime tennis
- Table tennis
- Daily activities
- Nightly entertainment
- 447 rooms in several 3-storey buildings
- 1 buffet restaurant
- 2 a la carte restaurants: International & Italian features Pizzeria, dress code & reservations required
- 24 hr Beach snack bar, features BBQ buffets
- 4 bars including swim-up bar
- 1 pool
- Children's pool
- 2 tennis courts
- Gift shop
- Massage services (fee)
- Car rental
- WiFi internet access (fee)
- Medical services 24 hrs (fee)
- Golf course & casino nearby
- Horseback riding, banana boat rides, snorkeling excursions, scuba diving (fee)
Standard Rooms include:
- 1 king or 2 queens or 2 twin beds
- Cable/Satellite Flat screen TV
- Mini-bar w/2 waters & 2 soft drinks
- In-room safe (fee)
- Full bathroom with rain shower
- Hair dryer
- Max occupancy 3 adults or 2 adults & 1 child
Superior Rooms include:
- Same as above but larger with sofa bed in living area
- In-room safe (free)
- Oceanview balcony
Family Suites include:
- Similar to Standard Rooms but with small additional room with sofa bed
- Max occupancy 3 paying persons or 2 adults & 3 kids. Please note 2 adults or 2 adults & 1 child is not permitted
Cayena Beach Club Junior Suites include:
- 1 king or 2 double beds
- Ceiling fan
- Living area
- Satellite TV
- Mini-bar stocked w/water, soft drinks and beer
- In-room safe
- Fully equipped bathroom w/Jacuzzi
- Max occupancy 3 adults or 2 adults & 2 kids
Kids Deals - First child 2-11 Stays & Eats Free when sharing with 2 adults. Second child 2-11 pays a special all-inclusive rate.
For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club, playground and wading pool. Babysitting service available (fee). Cribs and high chairs available upon request.
Honeymooners - Receive a free room upgrade (subject to availability at time of check-in), a fruit basket and bottle of rum in room on arrival and a farewell souvenir of your stay. Request when booking. Requires proof of marriage certificate at check-in.
Wedding Packages available - Please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
VIK Hotel Arena BlancaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
White Sand, carretera Arena Gorda Bávaro, Punta Cana 290217 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.