VIK Hotel Cayena Beach
- What's Included
- All Inclusive Features
The VIK Hotel Cayena Beach is a great resort for those who are looking for a decent Punta Cana getaway for good value. The rooms found in this resort are spotless and cleaned daily. There are good buffet items to choose from. The smaller scale a la carte restaurants are also fairly decent. There's also a good selection of wines and bar items available. There are also plenty of day excursions. So you'll always have something to do.
Location: 500 m from Playa Bavaro beach; approximately 25 km from the Punta Cana airport
My family and I once again returned to this resort November 25-December 3rd and had a wonderful time! Staff are great and food is very good in all the restaurants. The rooms are very clean and are being renovated on a yearly basis. This hotel is the only hotel out of all resorts that is right on the beach! No matter what room you have, you will have an ocean view!
To start this is our second stay at the VIK Cayena Beach resort but with a five year gap between stays. They have a fantastic location and all the potential to provide better service and amenities but, they fall short. 1) They groomed and set up a private beach area but, they don't have sufficient staff to have drink service on the beach.2) The Cayena Beach Club house has a full second floor that is not used at all that would make a great lounge and recreation room. Pool table, card table, some comfortable lounge chair & table set ups, a couple of flat screen TV'S, self service beverage fridge with water, sodas, beers and wine, a small Manned bar for fancier drinks & a small appetizer, snack & desert bar/buffet open from the end of lunch until 11pm. Since the Cayena doesn't service dinner this would be a great tide over.3) The Staff is fantastic, friendly, professional and helpful, Pasqual, Yunior, Antonio, Newton and all the rest could not be more accommodating. That being said we had two full day of monsoon rains (I know they can't control the weather) this had been in the forecast, nothing was done too amuse, entertain or distract the Cayena guest. They have the space in El Cano set up a movie, with popcorn and theme snacks & drinks, organize a bingo game (give small bottles of rum, cigars and or free 30 massage coupons as prizes), offer Spanish lessons (good for us & good for staff. Win win if we can all communicate better). Activities like this would keep the guests from just sitting around getting drunk, loud and a little surly & would also make them feel like the extra they pay to be a member of the Cayena is worth it and that they are special. All in all it a clean, friendly and usually quite place that's a bargain for the price and the beach is beautiful. Don't pass this resort up but, don't expect 5 stars either.
My wife and I got a good deal to stay at Vik Hotel at Cayena Beach in the Dominican Republic. When we first arrived we were skirted onto the property and arrived at the regular Vik Hotel location. We were helped to the Cayena Beach portion of the property and check in there. The host was very welcoming and helped us settle in. Cayena Beach has their own exclusive restaurant/bar/pool/beach front. There are also restaurants/buffet/pool/bars/beach front at the Vik Hotel portion where some of the meals and activities are held. It was a nice property. The food was okay. My wife and I ended up sick for a couple of days. Not sure if this was due to foreign food for us, or if it was due to preparation. The resort staff was very friendly and outside vendors were allowed onto the site one night. Our room at Cayena Beach was okay. It looks like there were renovations taking place so this might help with some of the issues we had with our room. The reason we got such a good price was due to the fact we had our room right next to the rooms that were getting renovated. "You get what you pay for", definitely ran into our minds more than once. Overall, this was a nice resort, but we were told that there are better.
Me and my husband, visited the Vic hotel Cayena Beach, on our honeymoon. We had a wonderful time, at the hotel the staff were nice, very helpful and all to be expected from our honeymoon. Food was good and generally had a good time. The main thing that ruined our honeymoon, a time we were looking forward to in our memories forever was being offered a photo shoot by hotels photographers a few days before our departure. Which we decided to take up in memory of our beautiful time together, we thought that the $500 was expensive but we accepted to capture our honeymoon memories. We were told by the girl called Terlam who sold us the photo shoot to collect our photos on day of our departure, went there in the morning and was told to return at 1pm as photos would not be ready to view before this, Terlam the lady who served us was aware we were due to leave shortly after this time as being picked up to go to airport, we paid her this money after viewing photos and was told photo were on a disc and she took our email address and said she would touch up some of the photos and send these to us via email, two small bad quality photo were printed off for us. When we got home went to view photos to find the disc was empty containing no photos, have taken disc to several places only to be told it's an old disc and it contains no photo, have phoned hotel and was put through to photographers and was told another disc would be sent to us nothing has ever been sent and no email with photos has ever been sent, been well and truly ripped off by this person, please no one else fall for this rotten trick.
Do NOT stay here! This review isn't even touching on the actually facilities (which were nothing short of amazing). This is in regards to the resort charge. The front desk employee charged us DOUBLE the amount for the 7 day period! When we contacted him later that day, he said he realized his own mistake and was 'contacting the company right away'. It has now been ~10 days after the incident, and I have not been refunded a single dime. I have called the hotel MULTIPLE times and am getting the same story each time - they will pass my information along to the hotel/company. All I would like to get is a confirmation (in some sort of writing) that the refund is in process. I have now had to go through the hassle of disputing this charge with the bank. Beware! They easily cheated us out of over $600.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Unlimited a la carte dinners (reservations required)
- Unlimited domestic drinks (house wine included)
- Access to El Cano Restaurant
- Access to Bow Bar at the Cayena Beach Club
- 24-hour snacks
- Mini-bar restocked daily (water, soft drinks and beer)
- Room service (2:30pm to 9:00 pm)
- Catamaran (30 minutes/stay with a captain)
- Daily activities program
- Introduction to scuba diving in pool
- Nightly entertainment
- Pool tables
- Boogie boards
- Tennis (day)
- Admission to the Fun Pub Carnaval (drinks included)
- 47 apartments
- Pools, including Kids pool
- Spa (fee)
- 24-hour medical services (fee)
- Beauty salon (fee)
- Casino (fee)
- WiFi (lobby)
- Reserved beach
- Scuba diving centre (fee)
- Shops (fee)
- Snorkeling excursions (fee)
- Tennis court
- Horseback riding (fee)
- Golf course nearby (fee)
- Double bed or 1 king-size bed
- Full bathroom and jacuzzi
- Ceiling fan
- Living area with sofa-bed
- In-room safe
- Balcony or terrace
- Occupancy up to 4 persons (max. adults: 3 / max. children: 2)
Resort Location Map
VIK Hotel Cayena BeachPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
White Sand, Carretera Arena Gorda n/a Bávaro, Punta Cana 290217 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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