VIK Hotel Cayena Beach
- What's Included
- All Inclusive Features
The VIK Hotel Cayena Beach is a great resort for those who are looking for a decent Punta Cana getaway for good value. The rooms found in this resort are spotless and cleaned daily. There are good buffet items to choose from. The smaller scale a la carte restaurants are also fairly decent. There's also a good selection of wines and bar items available. There are also plenty of day excursions. So you'll always have something to do.
Location: 500 m from Playa Bavaro beach; approximately 25 km from the Punta Cana airport
A decent resort in a fantastic destination. As Americans, we were definitely a big minority in this resort. Seemed mostly French/French Canadian, German, Dutch and Dominican. We were treated nicely by everyone there. :) Almost all the workers spoke enough English that we had no problems communicating. Our agent told us this is a "budget resort" and that staff didn't go out of their way to help out, which was mostly true. Workers weren't rude but just didn't seem to be as attentive or caring as other places we've been. Accommodations : we were in a "family suite" on the 3rd floor of building 2, and asked about upgrading to a renovated building but was told it was $500 US per night. No thanks lol. Buildings 1 and 2 are older and 3-5 are supposedly renovated. The room was decent, with 1 room w 2 full sized beds for the kids, and the other w a king bed and a doorwall to the balcony. The bathroom door in our room wouldn't latch closed, and the smoke detector needed a battery replacement on arrival. The battery was taken care of quickly but the door couldn't be fixed. Not the end of the world so we stayed put. Food : my buddy and I loved the food, the wives and kids weren't as happy, but didn't hate it. It's not an American style place, and that's what they would have liked more for food. That being said, I thought it was quite good. The buffet restaurant had tons of options which changed each day. The buffet has water, Soda/pop, juice, red/rose/white wine and a beer tap in each eating area so you can refill as you like. Great idea! The regular served-style restaurants had good food, but service wasn't great. For example, we went to the Mexican restaurant one night and arrived at 610pm for a 630 opening. We were among the first in, but they literally sat every table in the restaurant at once and didn't have the staff to attend to that many. We ordered fajitas (pretty good) and were given 4 tortillas, and a small amount of lettuce/tomato/cheese/guacamole, and were told that was for 2. When we used this up and asked for more, the waiter literally rolled his eyes at my wife and we were given 1/2 of what we asked for. Drinks were not refilled much at all, but you could go up to the bar on your own and get what was needed. Pool/Beach : both very nice! Stamped concrete around the pool definitely needs redone, but wasn't unsafe or anything. The beach was awesome : quite large, plenty of areas to relax (see tips) and was mostly very calm. My 5 year old had no problems swimming and jumping through the small waves. The pool always as tons of available seating and is quite large. Excursions : we had a destination management company was included w our package through travel agent (Coming2), so we used them to book the excursion we chose. We did a catamaran/snorkeling trip called "Why Not Party Boat." It was approx 5 hours, and consisted of an open bar catamaran that stopped over a reef for snorkeling (lots of close fish after they spread some food out) and then at a "natural pool" for swimming and more open bar. The workers were great, filling drinks and starting encouraging dancing on the boat and in the natural pool. The pool was a spot in the Caribbean a few hundred yards off a beautiful beach where the water was about waist depth on adults. Paid $60 US for adults and $30 for kids. Well worth it :)Tips : BRING YOUR OWN CUP! We read this on other reviews and were happy we did. When on beach/pool, I literally never saw one waiter/waitress in 6 days. The line at the bars was never long, but their cups are ridiculously small and don't keep anything cold in the heat. We brought dual walled stainless cups w lids and it was perfect. They sell small ones there but they're $25 US. Get to the beach by 8am and put towels on chairs under the shade huts. It says no reserving, but everyone did it. If you don't go down early, you won't have a shady spot and possibly not even a chair. If you're buying anything from the resort peddlers (not in stores, but by pool/beach) or beach sellers, HAGGLE! We bought a painting that started at $190 for $60 and a box of 25 (fake) Cuban cigars that started at $200 for $50. None of the beach/pool-side sold cigars are real, but they're far better quality than cheap cigars in the US. I get $8-10 cigars at home and these were better and $2 each lol. Note : cigars in the resort stores may have been genuine but were old and dried out and over priced. I told the guy selling on the beach straight out I knew they were knock offs and he held fast for a while but eventually agreed to my price. Resort staff : They will definitely hassle you a bit to buy things poolside and to see the "VIP" section. Our agent told us that, unless interested in buying timeshare there, not to go see the VIP section, as they'd take most of a day and pressure to buy. We just told them all no or that we'd already seen it. Agent also said they may offer to upgrade your room if you go, but if you don't buy, they'll say they booked more upgrade rooms than they thought and not allow the upgrade. Overall : for what my family is used to in these types of vacations, this resort was a bit under what we like. If we visit the area again we'd spend a bit more for another resort. That being said, we still thoroughly enjoyed the trip. With 1 connection airfare from Detroit (through Miami) we spent just a little less than $1000 per person for resort w the all inclusive and airfare. Compared to other resorts in Punta Cana and other destinations, it's a good value.
I'm a fan of Cayena. It's mostly a timeshare resort, so the service is personalized -- the staff know who you are and they cater to your needs. Most of the staff have been their for years -- people like Antonio the bartender and Pascual the restaurant manager have been on staff since the place opened 17 years ago. They know what works and how to do it. Shout out to Ezekial and Nikki on the front desk, along with Barb and the two Melanies. I've heard people complain about lack of English language. Just go to any of those people I just mentioned and start speaking English, French or German -- they won't flinch as they respond to you quickly and perfectly. Cayena has no night life, but if you want beach, restaurant, swimming pool, and good rooms, then it's a good place.
After reading a bunch of reviews we were not sure about the Vik anymore but we already had booked the trip... So we thought we would look through the reviews for tips on how to make the tip better. My review will either make you book this hotel or think it isn't for you... or if you already booked it I will give you our tips to make it a better time !LOCATION: First good thin is that it is super close to the airport, so 30 minute bus ride after flying for hours was pretty sweet.LANGUAGE/FRONT DESK:When we first got there, we were greeted by Micaela, she knew English pretty good and was so happy and giving us high fives and was so smiley which made us even more in the mood to party on our first day !We had read so many reviews about people language barrier that it was a little scary but it went well overall. Some speak English not too bad some speak decent french so yes, the language barrier could be hard if you encounter an issue... we didn't so unless we asked for drinks or simple questions we didn't have to get into big conversations with anyone...ROOMS:Our room was in building 5, we had Ocean view but not superior ocean view... Our rooms were pretty simple, no elevator, no room service, we asked for a king bed but got two doubles... we were fine with that and were not fussy. Sheets and curtains looked pretty old but clean. The bathroom needed some repair, we had a bathtub but the plug wouldn't work.. We are easy people so we stuffed a clothe in it the few times we wanted to take a bath ... Shower head doesn't have pressure and if you shower in between 4 and 7 there's a little less hot water than normal because of the amount of people showering... A/C was perfect and adjustable.We met people in building 3 and there room seemed a bit more updated... Here's a few tips to pick your room or to be happy with the building you are assigned to:Building 5 : Ocean view / In front of the beach, 1min walk from the pool, by the snack bar...Building 4: By the pool, by the snack bar, close to the beach, close to the main buffet.Building 3: Its by the pool, in the middle of everything and is the perfect building to see the sunrise. I was right by the ocean and didn't get to enjoy it as much as the people facing the pool in that building. By the buffet too.Building 2: By the lobby, close to the pool, close to theater.Building 1: If you are lucky some room get the wifi there, its by the lobby, casino and spa... pretty much it. WIFI:We have heard so many bad things. We personally looked at the weather twice to book activities and it was slow but fine with us. Let me give you an advice. DONT USE YOUR PHONE. no one needs to see your everyday pictures right away, you dont need to scroll through facebook at night, we have seen so many girls and couples and family not interacting because they were looking at their Instagram or being on facebook. Play cards, drinking games, ping pong, board games, go on a beach walk, drink your coffee talking in the morning, enjoy your holiday. We were shocked every night to see how addicted people are... us first when we are home.. but its vacation time. If you have nothing to say to each other or no imagination to play with your kids at least stay quiet together... don't be on your phones... LOBBY:Has amazing coffee and cappuccino machines... use them, love them... I already miss them !STORE:you have souvenir, food, snacks, alcohol, hats, shirts, swimsuits, meds, everything you might have forgot or need... THEATER:Shows are entertaining.every night the kids show is the same, it seems repetitive but we have seen all the kids loving it because there isn't any language barriers, the have to imitate the lady dancing and they all love it... some kids knew the moves without looking at the end of the week so it shows that the show being repetitive and always the same songs and moves wasn't a bad thing !Adult shows : Don't miss Michael Jackson show, or the circus. Both amazing.DRINKS:Drinks are sweet... they are fake and cheap and artificial flavours...All regular pina colada and daiquiris and such are... but those ones were so rough we had trouble getting drunk on them because it was making us sick a bit...We went for rum and coke and more easy things to drink but our best bet was to buy chase like coke or redbull or lemonade at the store and ask them for ice and vodka or rum in a glass and mix ourselves.FOOD:we only tried the Estrella del mar and the Mexican. Everyone hyped up the Mexican so much... we both fund it good but noting out of this world. I liked the Estrella del mar because it was more oriented towards sea food and different flavour such as fish in coconut sauce and such... I do recommend that one.The Italian's menu looks good but we didn't end up going...The buffet had good and bad days.The food was never hot but always warm, busy but always a spot to sit. They had days with no seafood almost and some with different types of salad...Breakfast is from 5:30am-11am (but from 7-10 is the time to go) its like bacon, eggs, omelettes, fruits, pancakes, french toast, potatoes, etc... before or after is just fruits and croissant (more continental) Then 30 minutes after (so at 11:30) you have the snack bar opened till 5:30ishThey serve 4 kinds of pizza, fries, hot dogs, burgers...Then for lunch (12:30-2:30) you have the buffet with lots of different options...fruits are repetitive (they only have papaye, bananas, pineapple, cantaloup) I kinda hoped for more as I am a fruit person and we are somewhere tropical. I wish there would have been a bigger variety... But again it is what you make it... its not the end of the world at all.Supper is at 6:30-9:30.It gets really busy really quick. But they always fill up the food, never empty, always different options and it is always a mix of good and bad nights... But if we didn't like enough stuff we used to have small plates around 6:30 and went for a la carte a bit later ... no reservation needed and quickly seated.Now we HATED what was the 24h bar. Its the sport bar by the theater, it has soups and sandwich with a little grill... hats not bad for some people but nothing like teenagers or young adults drunk till 3am looking for pizza and fries and having soup...We came to terms with taking slices from the snack bar during the days and fruits from the breakfast and put them in our room fridge and eat them in the middle of the night when we came back drunk...They are super cool with letting you take plates to your room and stuff so that was a plus.. We also purchased chips and nuts and cookies from the store.TIP: bring Pringles, nuts and cookies from home... I say tringles because of how they are wrapped and they cost 5$ US there... so we had one a day as a snack throughout the day and at night drunk... I thought ohhh Im a girl I'm on a diet blablabla.. I wont have chips... Girl (or boyfriend if you read this) believe me once you are drunk at 3AM your dont give a damn about your diet... bring some chips and snacks or you will pay a lot for them and you WILL need them. EVERYONE did that...There is an exchange desk there but they charge a lot so I recommend having a bit more than you need. It is 2$ a day for a safe and they didn't charge it to our room so we had to go take money out to an ATM at the end of our day when we were checking out to pay them... so keep US or pesos for that if you don't want to have to take some money out.ACTIVITIES:COCO BONGO: wasn't our first time. We love it, pick up is around 10:30, its until 3am, we paid for VIP experience and it is so worth it because you get drinks served to your table, premium alcohol, amazing tables in section upstairs, quick access to the bathroom... all stuff you don't get if you are not VIP. Not VIP you wont even get to the bar and forget about the washroom !SAONA ISLAND: was amazing. Long catamaran tour to get to the island, seen starfish, swam in crystal clear water, etc...I do recommend to ask your guide there and book some activitiesPOOL: massive pool, always clean, always plenty of chairs around. They have a great entertainment team with Melaida, Delvi and Diana... always dancing with people, doing the yoga, aqua gym, dance lessons, and nice loud music around the pool.BEACH: Beautiful beach, big waves that made our trip, we spent countless hours jumping in waved and getting dragged to shore, its beautiful white sand, not rocky or weedy at all.... I recommend bringing a mask and tuba but you can rent some and even kayak and such for free... Beach is always busy but there plenty of chairs and tikki hut to enjoy. PHOTOGRAPHER: USE THEM. they are free and will bring animal at the beach all day so you can take pictures with them. At the end of each days you go at the front lobby at the computer, put in your room number and look through the pictures for yours... they take some all around the resorts and do couple photoshoots for free... then you transfer the pictures you like to your room and delete the ones you dont like. At the end on your last day, you can buy different packages of pictures and pay for them but choose from the ones you saved and liked most. Its not too bad... I belive 6 pictures for 35$ US but the more pictures you get the better the deal. If you are a family or couple really you should use them ("Jack sparrow") one of the photographer got so many good ones of us, at the end its beautiful pictures of your family you couldn't have taken yourself... First time a hotel did that and I thought it was awesome.MASSAGES: Really good but we got one by the beach only to see later that the ones at the spa itself were a bit cheaper and you got more out of them such a coconut scrub before the massage and some jacuzzi time...BAR:There's a bar on the resort with some amazing music but it is always dead. They should promote it a bit more during the day so people would go ...CASINO: You can smoke in it, really quiet... they give you vouchers to try it... so you have to match whatever voucher they give you with your own money... not super fun for us cause it was so empty..Overall it's a 3.5/5 star for me... BUT I can only put a 3 or a 4 star... so it will be a 3 star hotel because the drinks were really not that good and I think that good drinks can make a party, the rooms were not updated enough to be a 4 star, the food was always only warm never hot, and the snack bar open 24h should have been the one with pizza and fries... Overall, I have travelled in hostel sleeping 8 in a room in Egypt and in the Hard Rock Hotel ... So I can adapt and believe it is what you make it.So dont complain, take things as they come, just enjoy what's going on around you and the shows, do participate in the yoga or dance lessons by the pool, jump in the ocean, if its rainy dont be on your phone and play cards or games, go swim in the rain in the pool the water will be warm, go get a massages and relax, book some activities outside the resort... nothing is perfect at that hotel but make it yours.. If you booked there and want to be reassured: bring some snacks ans have fun you will be completely fine and have a blast if you have a good attitude.If you havent booked... its cheap, you get what you pay for... perfect for a quick getaway with your family, friends or as a couple and you wont pay too much overall...If you are picky... this isn't for you. If you are getting married, want a lot of seafood, want high quality food and premium drinks dont book there ...
Cayena Management and staff are famous for their dedication to guests. Rooms are steps from ocean and guests enjoy private pool and restaurant. The bartenders mix excellent drinks. I have been returning for 9 years and each time I return to meet with returning guests. International guests so you meet with people from all over the world.
Pros- Friendly workers- Good food choices for those that are able to eat everything (Was not able to eat meat as it was not halal)- Excellent breakfast menu- Beautiful beachfrontCons- Limited food choices (Because the meat was not halal)- Not a lot of entertainment- Boring nightlife- Bedrooms are disgusting. Be prepare to see mold and bathroom scum- Bad lighting in bedrooms- No vanity mirrors in room- Sales representatives constantly nagging you to purchase something- Pool was dirty and cold- Not much to do besides eat and beach
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Unlimited a la carte dinners (reservations required)
- Unlimited domestic drinks (house wine included)
- Access to El Cano Restaurant
- Access to Bow Bar at the Cayena Beach Club
- 24-hour snacks
- Mini-bar restocked daily (water, soft drinks and beer)
- Room service (2:30pm to 9:00 pm)
- Catamaran (30 minutes/stay with a captain)
- Daily activities program
- Introduction to scuba diving in pool
- Nightly entertainment
- Pool tables
- Boogie boards
- Tennis (day)
- Admission to the Fun Pub Carnaval (drinks included)
- 47 apartments
- Pools, including Kids pool
- Spa (fee)
- 24-hour medical services (fee)
- Beauty salon (fee)
- Casino (fee)
- WiFi (lobby)
- Reserved beach
- Scuba diving centre (fee)
- Shops (fee)
- Snorkeling excursions (fee)
- Tennis court
- Horseback riding (fee)
- Golf course nearby (fee)
- Double bed or 1 king-size bed
- Full bathroom and jacuzzi
- Ceiling fan
- Living area with sofa-bed
- In-room safe
- Balcony or terrace
- Occupancy up to 4 persons (max. adults: 3 / max. children: 2)
Resort Location Map
VIK Hotel Cayena BeachPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
White Sand, Carretera Arena Gorda n/a Bávaro, Punta Cana 290217 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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