Vista Sol Punta Cana
- What's Included
- All Inclusive Features
Our OpinionA decent resort for those looking for great value. While the quality and array of amenities aren't as comparable to those of other luxury resorts, you do get good value in what you pay for. There are decent options with regards to food and beverages. However, if you are looking for a place that offers better choice and quality, it's best to look at other options.
Location: On Cortecito Beach, 60 minute drive to the nearest town of Higuey, 20 minutes from the airport.
Extremely fun vacation with my friends! Very nice resort, decent food, nice beach! Lots of fun events to do! Surf fitness with Eduardo and Jenkins was my favourite! Would highly recommend this resort for families and for young people !
Beautiful grounds, and beach. Our room was clean and so was the resort overall. Free Wifi was available in the theatre and was much stronger early in the morning when there are very few people using it. You will have to renew the wifi each time you use it on your device. The buffet was okay, after a few days I was tired of the food choices. The a la cartes were wonderful and a nice break from the buffet. Make a reservation in the lobby, the girl is available from 9-11 and then again at 5 to 7. Some of the staff cannot speak English but you will get by. Leave a tip and you will be taken care of. The pools are nice and the entertainment was good. Loved the foam party on Wednesday, however, the entertainment guys need to remember that there are kids on the resort. The music they played during the foam party had a bit of foul language and the 'booty contest' afterwards was very distasteful. Keep it classy, guys. This next comment has nothing to do with Vista Sol but a bit of advise...When you get off the plane be sure to avoid the people trying to sell you timeshares. They will make it sound like they are doing you a favour by giving you an opportunity to check out another resort and perhaps give you a deal for an excursion. It wasted half of our first full day and we were treated like dirt when we declined the $30,000 Sunwing timeshare. Also, do not leave the resort on your own, the Dominican Republic is not a safe place. And don't leave home without your sunscreen and bug repellent! Mosquitos are bad especially at night.
Stayed at Vista Sol for one week with a party of 31. The grounds were nice, friendly staff, and although the buffet was not the best, you won't leave hungry. Having been to Dominican before I expected the room to have that 'musty', smell, so we all brought along scented candles/tealights. Room 10103 had the strongest smell of mold, I have ever experienced. There was no 'masking', the smell. When we first arrived they were there 'caulking' the ceiling, so I assume there was some sort of leak. If you get this room immediately ask for another. We didn't notice until the day we were leaving the ceiling and all the crown molding is COVERED in black mold. Also the a/c does not work! Hoping we don't develop a respiratory problem!!
Very nice resort room and pool were also very nice. Food was good. Cobble stone pathway leading to ocean and rooms 9001 and up had a small uneven surface just past pool. Wife's walker caught the drop and flipped over causing security to take us to the medical clinic on site He head was split enough causing stitches to be required Medical staff was also very nice. However next morning (Sat Apr 8) when I went to front desk could not communicate due to language barrier (speak English) Rest of week not once did I receive any kind of concern from management to check and see if She was OK. I am quite sure that security would have filed a report on the incidence and due to any lack of concern very disappointed in the resort management not the actual resort
We just returned from a nightmare of aVacation at Vista Sol. We are very experienced travelers, have visited many different countries and all inclusives. We've stayed everywhere from hostels to 5 star. We aren't spoiled and don't have unrealistic expectations. I went in to this expecting rustic rooms and mediocre food. What we got was an all out nightmare. The rooms were dingy and smelled strongly of mildew/mold...that was somewhat expected. We made very basic requests months before we arrived and then confirmed the week before. requested side by side rooms-didn't get them. Requested a baby crib-didn't get that. But we DID get bed bugs (see picture below). I woke up on day 2, covered it bites. Found bugs crawling on the mattress. I immediately went to the front desk, just to be told it was "normal, we are in the tropics". No apology, no offer to help nothing! I requested a different room, request denied. They did offer to spray the room. My one and three year old were staying in the room and I wasn't comfortable with unknown chemicals being used in the room. I attempted to explain that, not sure if it was fully understood (most the staff does NOT speak English) because later in the day, they came in and sprayed the room with whatever shady chemicals they use there. Again no offer to speak with a manager, change rooms..nothing. I attempted to find another resort but everything was booked for spring break. We even tried to fly back early but it would've cost us thousands, we were trapped!! We were forced to stay and be eaten alive by bed bugs. Sounds bad right? But wait the nightmare isn't over yet. I paid a $400 deposit when I booked. I didn't bring the card that I used with me. Had to be charged the entire amount and was promised the card I used would be refunded. Well that was April 11th, it's now the 21st and I have yet to see a refund. I had to visit the front desk multiples times, for an hour at a time to try to resolve this issue. Again no help at all. I will be shocked if I ever see that money again. The nightmare isn't over yet-here are the other "minor" things you need to be aware of--you must pay $40 per device for working wifi. Even after paying that wifi did not work in our room, had to go out to the balcony to use. It still was very slow and cut out constantly. -food is awful. Beach bar food isn't edible at all. We found a few things on the buffet that kept us from starving. We never got in to the a la carte restaurants because you needed to make reservations with one particular person at a desk in the lobby. She was never there! I decided to stop wasting my time trying to find her after day 4. We were so desperate we ordered papa Johns one night! And we weren't the only ones, we saw other guests do the same. My kids got sick from the buffet. My one year old had diarrhea almost the entire time we were there. Finally figured out the milk we were having the bartenders put in her bottle was curdled!! -the ATM in the lobby only gives pesas and only (2000 at a time, about $40 usd) they will then nail you with a $5 fee every time you take out money. Everyone wants USD but the front desk doesn't exchange money. I met many people from Europe who were stuck with only euros and whatever little bit of pesas they could get from machine. Wifi is also purchased from a machine which only takes USD!! But you can't get USD anywhere on site. -beds are NOT queen size as advertised. They are maybe doubles. Oh and did I mention full of bed bugs?-this place of full of angry looking Russians. My daughter and I literally played a game of how many people we could smile at before we got one smile back...it wasn't many. I know this is a very long review but I didn't want to leave anything out. We were so happy to leave on our last day. Please please believe the bad reviews (I didn't!). read the robotic, impersonal responses from the "manager" and you can see first hand what to expect.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome drink
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited domestic drinks
- Deposit required for non-motorized watersports:
- 13-hole mini-golf
- Daytime tennis
- Table tennis
- Use of fitness centre
- Daily activities
- Nightly entertainment
- 471 rooms
- Restaurants including 3 a la carte (Gourmet, Italian and Mexican)
- Grill restaurant
- Snack bar
- 6 bars including Lobby bar, 2 pool bars, Beach bar and Theatre bar
- Disco (drinks extra)
- 2 tennis courts
- Fitness centre
- Shopping on-site
- Hair salon
- Massage services (fee)
- Internet access (fee)
- WiFi in lobby
- Children's playground
- Golf nearby
- 2 double beds or 1 double and 1 twin bed
- Satellite TV
- In-room safe (fee)
- Full bathroom
- Max occupancy 3 persons
- Same as above but with 1 king bed, Jacuzzi and a large balcony with sea view. Max occupancy 2 adults.
For the Kids - Kids' Club for ages 4 to 12, Children's pools and Babysitting available for a fee.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Vista Sol Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Av Alemania s/n El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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