Vista Sol Punta Cana
- What's Included
- All Inclusive Features
Our OpinionA decent resort for those looking for great value. While the quality and array of amenities aren't as comparable to those of other luxury resorts, you do get good value in what you pay for. There are decent options with regards to food and beverages. However, if you are looking for a place that offers better choice and quality, it's best to look at other options.
Location: On Cortecito Beach, 60 minute drive to the nearest town of Higuey, 20 minutes from the airport.
We had a worst experience with receptionists. They are not friendly at all. I would say that they do not know anything about customer service.Please be aware of your check out time. If you check out few minutes late, they will charge you for another day. I experienced it and paid US $ 60 for not checking out at noon even though I have reserved for the day.
I wish there was a button between average and very good. We traveled with friends from January 5th to the 12th. The reviews we had read were mixed, slightly leaning towards the better side of things. We arrived after a short drive from the airport and were quickly checked in. We had four rooms and they had us all on the same floor which was good as we had expected to fight for this. We were in building six on the second floor - room 2215 and 2212. Our neighbours had two other rooms close by. The rooms were decent with two double beds and a nice shower. There is an elevator to get to the floors if needed. Our room looked out over the pool bar and pool. We had read that this was a noisy area however we found that in the evenings, the noise diminished and sleeping was never an issue. There is a fridge in the room and bottled water was plentiful from our room attendant Pilar.The buffet is decent. The food was good (compared to our last two trips to Cuba). The buffet had many stations. Bread, fruit, salads, pastries, desserts, and two hot food areas. There is also a hot plate area so plenty to choose from. One warning would be that if you are getting omelets in the morning, make sure they are cooked thoroughly. The cook understands WELL DONE and when he finishes cooking it, ask him to leave it a little longer. Runny omelets don't go well with hangovers! There are three ala-carte restaurants. The Gourmet was - in our opinion - the least liked. We ordered our steaks cooked medium-rare however they only cook them one way. The meal was decent regardless. The Mexican and the Italian were our favourites. Both had good food and we actually found that the food in the centre (kind of a wide selection salad bar) was awesome. We hit both of these restaurants twice during our stay. On the beach (between the Mexican and Italian) is the Sports Bar. The food here is average but acceptable. Nachos with cheese sauce was a fav. They also had burgers, fries and hotdogs available.The language was a bit of a challenge but with the right attitude, it wasn't a problem. Most of the staff could get by and if you were ordering drinks, it became a fun game of linguistic alcohol roulette. You just never know what you could get. 95% of the staff could speak well enough to hold a conversation. There was only one bar tender who could not understand English. I just avoided her and went to a different server. We did have one language issue, I simply went to our travel guy (Richard) and asked him to help which he gladly did. I understand the language issue in other reviews but remember that English is not their first language and they do try. My friend actually got into a 40 minute discussion with a gentleman from Russia. He spoke no English whatsoever and they managed to talk for the whole 40 minutes! When he came back, he told me he didn't understand one word that was said!The staff are friendly. Many would initiate with a “hola”. We did read in other reviews about staff being snotty but apparently they were all off while we were there. The bars!!! You need to train for this vacation! The Punta Cana Free Pour is a serious sport! Just a heads up. Also, you need to try the Mama Juana! Trust me on this one. It has medicinal properties and is considered an aphrodisiac.The beach at this resort is okay. It seems to be in a shady spot so by mid day the sun is behind the trees. They do not rake the beach so there can be some seaweed. To the south (the right as you face the ocean) there is a gift shop. There is a good selection of items there and they are all priced. If you go north (to the left as you face the ocean) you will be running 'THE GAUNTLET'. There are quite a few stores along this stretch where the store owners come out onto the beach to get you into their store. We met Monty Hall, Bob Marley, Black Freedom, Cheapy Cheapy and more. Make sure you ask for Freddie, he posts his prices on his items and sticks close to the sticker. No Push – No Stress says his sign. The other vendors are relentless but they do bargain on their prices. Be strong and stick to your guns on your price. There is also a restaurant in this area called Oasis Montreal. The owner (Mike) has a menu that includes chicken wings, poutine and burgers. He imports all of his food from Canada and he has three screens with hockey! If there are 16 people in his bar, he is exceptionally happy! Awesome guy and great food.There is a free shopping excursion for souvenirs. Don't go! It just isn't worth it. We did go para sailing. There are many vendors on the beach and we settled on dealing with Danny Boy. He was a straight shooter and gave us a good price. Victor from New York (that is how he introduces himself) is also good. The funny thing is that the resort wanted $100 per person to para sail but we got it for $25 per person. The resort warns you not to buy from the beach vendors due to insurance risks but it is BS as we were taken to the same boat the resort uses. We didn't do any of the other excursions but we heard that they were all good fun.Every day around the pool they hold activities. We participated in the Olimpic (not spelled wrong) Games and the Foam Party. All good fun but DO NOT MISS THE FOAM PARTY! Wednesdays at 3pm. In the evening, they hold shows in the theatre. The Michael Jackson show and the Acrobat show were very good.Regarding the smoking, yes people smoked but it wasn't an issue. There is a dedicated smoking area in the buffet and the theatre (free wi-fi) is a smoking area but I don't remember it being a problem.So, go with a good attitude. Be prepared to try your hand a Spanish to communicate, soak up the sun and don't miss the foam party!
We stayed for 14 days from December 28th. Couple with one child.Resort overall: good grounds in good order, clean, washrooms clean and in good order. Staff at reception not helpful. We could not find change for 50s and 100s for 3 days.NOTE: HEALTH HAZARD. There is garbage dump near the resort, which burned their garbage 2 times during our stay. The first night I woke up during the night with strong smell of smoke, we stayed on the 4th floor. I looked at the balcony and below entire resort was full of white smoke, my first thought that this is against mosquitos and because smell was not pervasive I went back to sleep. in the morning it was faint smell of smoke but it dissipated. During the SECOND night, few nights after the first one, smoke was so bad that it reached 4th floor and I could not breath entire night. I called reception that advised that it is forest fire. in the morning they have explained that the adjacent dump burns their trash and they can do nothing about it. if you "lucky" to be in the resort during this time, you inhaling that poison, but they can do nothing about it. NOTE YOU ARE PAYING TO POISON YOURSELF AND YOUR FAMILY.Beach: great beach, should be cleaned more often but otherwise good.Food: Good food, selection of pork, beef and chicken at every meal (except breakfast), cooked good and a lot of variety. You can find pasta, pizza and French fries all the time. Decent amount of vegetables, no complaints. However, at the buffet restaurant you need to get all your drinks, water including. In light of the fact that their water glasses are half the average (probably to economize on water consumption), I needed to carry 5 glasses at a time, then plates with food, then beer, then coffee, therefore, dinner or lunch is not very enjoyable atmosphere. No service at the buffet restaurant other than they pick up your empty plates. Ala Carte: average tropical restaurnats, decent but nothing special. Service is better that in buffet. They have 2 sittings 6:30 and 8:30. Beware, they will kick you out before next sitting.Drinks: Wine is not actually wine, but I have no idea what. It was poured from plastic water pitchers and definitely did not taste like wine. I saw few people drank it, but I could not force myself.Wifi: there is NO free WIFI, regardless of the advertising. Technically they provide something, but it is so busy and overloaded that unless you get up at 7 am to use it is useless. Room: clean, everything was working and in good order. Maid service was ok, however we tipped daily. We met a couple from Italy that did not tip, and they said that they room was not cleaned daily, maid skipped days and did not wash their floor for 7 days. They did not tip because when she did not wash their floor first day they thought the service was not good for tip.We will not be back and I will not recommend this resort solely based on the health hazard described previously.
When I scheduled this trip I took into account the cost and the rating. We have 16 people here, a nice mix of ages. The rooms are generally nice but not the cleanest. Our room is a Family loft with a pull out couch. When we got to the room to sleep the couch had no sheet and was not made. Not normally an issue but there was not bedding. Called the front desk at 11:30pm and there was no one that spoke any English. After an hour of aggravation security finally showed up and again no English. They spent 20 mins felling the mattress saying it's fine. Well it's not there is no bedding. We finally walked to the housekeeping closet and pointed to what we needed. Problem half handled now no blankets. Food in the Buffet is average at best. The sports bar is where the snack bar is and the food is truly not edible. The staff is a 50/50 shot at good customer service. They make you feel like it should be a privilege to be here even though it was a choice. We are here until January 17, 2017 and I hope it will get better. I will make an additional review at the end of the trip but my initial opinion is to go to a different resort.
We enjoyed staying at this resort very much. The room was pool side and on the 3rd floor, so it had a high ceiling. Very clean. A good variety of food, New Years eve was extra special. They put on a great party. Met Eduardo and Jenkins who put on a floating yoga and fitness class. They were awesome, we all had alot of fun in the pool. I would definitely go back to this resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome drink
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Unlimited domestic drinks
- Deposit required for non-motorized watersports:
- 13-hole mini-golf
- Daytime tennis
- Table tennis
- Use of fitness centre
- Daily activities
- Nightly entertainment
- 471 rooms
- Restaurants including 3 a la carte (Gourmet, Italian and Mexican)
- Grill restaurant
- Snack bar
- 6 bars including Lobby bar, 2 pool bars, Beach bar and Theatre bar
- Disco (drinks extra)
- 2 tennis courts
- Fitness centre
- Shopping on-site
- Hair salon
- Massage services (fee)
- Internet access (fee)
- WiFi in lobby
- Children's playground
- Golf nearby
- 2 double beds or 1 double and 1 twin bed
- Satellite TV
- In-room safe (fee)
- Full bathroom
- Max occupancy 3 persons
- Same as above but with 1 king bed, Jacuzzi and a large balcony with sea view. Max occupancy 2 adults.
For the Kids - Kids' Club for ages 4 to 12, Children's pools and Babysitting available for a fee.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Vista Sol Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Av Alemania s/n El Cortecito, Bavaro, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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