Zoetry Agua Punta Cana
- What's Included
- All Inclusive Features
An amazing option for those looking for a luxurious and high-end stay in Punta Cana. The Zoetry does not skimp out on quality. The resort grounds are immaculate and well-kept, and the rooms are large and spacious. The resort offers a plethora of activities, so there isn't ever a shortage of things to do. Amazing and attentive staff are available to fulfill requests and tend to any concerns. There's a bit of a variety lacking with the buffet items. However, it's still fairly fresh in quality.
Wonderful All Inclusive resort with top notch staff who truly care about their guests. Juan our butler was fantastic. He was always available to help with any request and even arranged a special lunch and Anniversary dinner on the beach for us.Alejandro was beyond amazing at the pool bar. Alejandro was promoted to Butler while we were at the property. Wise choice on Zoëtry's part. He is genuine, caring and accommodating. Highly recommend to request Juan or Alejandro as your butler!Yessica at Piragua restaurant is the best hostess I have ever encountered. Her smile is contagious and she will remember your names and room number after one meal. Hansel at Piragua is a joy too. He goes the extra mile to ensure your meal is enjoyable. If you are hanging at the Beach ask for Alba or Joel. They will keep the drinks coming with a smile! The only very small issue we had was that although the property is advertised as "Adults Only" (one of the reasons we chose Zoëtry) there were several children at the resort. Several couples we met had the same sentiments. This in no way hindered the great experience we enjoyed at Zoëtry. Juan even texted us post trip to make sure we made it home without an issue. That's going above and beyond in my book. Extra points to Juan for that nice touch. Thank you Team Zoëtry for making our 10th Anniversary and truly wonderful experience! See you again soon! :-)
We had an amazing time at Zoetry they treated us like royalty. Everyone was very friendly and went out of their way to make our stay special. Our personal assistant Bayron and Roberto were always very friendly and willing to help with anything we needed. Exceptional service with big smiles. Our coordinator Stephanie arranged our wedding details and room upgrade. She was fantastic. Everything went smooth. My first trip here and I will come back for many more.
I would give this resort three stars at best. We have been to many Caribbean Resorts over the years and were disappointed by the service in comparison to others.Positives: The beach and pools are very nice. Most of the staff were very friendly, and they wanted to be helpful. The resort was quiet and relaxing which my husband and I enjoyed. Negatives: The resort was a little too quiet and relaxing for our teen/young adult daughters. Not activities for them to do. We were disappointed with our "Butler" service. Our butler was Jesus. When we asked him to help us find a half day scuba/snorkeling trip, he gave us one option, and it was full day. When we looked on TripAdvisor ourselves, there were many options, so we booked it ourselves. This happened with golf, the shuttle to the airport and so on. Other requests were not met on a timely basis and had to be repeated over and over. After a few days, Jesus had a few days off, so we were supposed to be assigned to Ramone, who never checked in with us. By that point, we had given up on Butler service, so it was fine. Overall, the restaurant service was fair with a few exceptions (Yessica). The staff was not well trained. The food was okay not amazing. After the first few days, everything began to taste the same. Room service made several mistakes throughout our visit including bringing my under-age daughters alcoholic beverages when I specifically asked them for nonalcoholic drinks. The language was an issue with all the staff. We speak little Spanish, and they spoke little English.Recommendations. Bring enough sunscreen to last your entire stay! We ran out, and there was only one place on the resort that sold it and it was $40 for a bottle that would have cost us under $10 at home! Brush up on your Spanish before you come. It's hard to get by with English. To save money and time, book your excursions and shuttles - don’t count on the resort for recommendations.
This trip couldn't have come at a better time for us. With our busy schedules back home, it is rare we find time to truly relax. Zoëtry Agua was hands down the best resort we've ever stayed at. We are leaving feeling truly refreshed and relaxed. What makes it unique, it is a smaller resort where you get to know the staff on a first name basis, and feel very well taken care of. Everyone will go above and beyond to do anything you ask. A couple of servers that really stood out to us, and made our stay memorable, were Yessica, Alejandro, Joel, Alba, Ariel, Hansel and Oliver. Also we would like to make a special mention of our butler Bayron, who was extremely helpful during our stay as well. It was easy to message and get a hold of him on WhatsApp, which was a really nice feature. We also got to know our friend's butler Ramon who was awesome as well! Now for the food- INCREDIBLE. Every single thing we tried we absolutely enjoyed. There was tones of fresh sea food options and tones of local favourites as well. I wish I could stay longer to try even more new things! The rooms were clean, and the beds were on the harder side. (We preferred it and so it was nice). There was strong wifi throughout the resort, and tones of places to sit and relax and enjoy the sun privately. You are not bombarded by people and constantly fighting for a prime seat on the beach since there are only a certain amount of people at the resort. If you are looking for a quiet, relaxing, beautiful place to get away- this resort if the one for you.
My butlers Roberto and Ramon Reynoso were amazing. Very attentive., cheerful. Made our stay very comfortable. Ate amazing food.Bartender angel was very friendly. The resort absolutely beautiful and clean. We were treated special. Very relaxing vacation. Had a memorable vacation and will definitely return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily breakfast, lunch and dinner gourmet dining options with an assortment of organic food and beverage selections
- At least one 24 hour restaurant option
- Unlimited cocktails and specialty beverages from a variety of domestic and international premium brands
- 24-hour private in-room dining
- Daily activities
- Nightly entertainment
- Non-motorized water sports
- Endless Privileges including:
- Welcome bottle of Rum
- Fresh fruit basket daily
- Bvlgari bath amenities, aromatherapy pillows and linen scents, high quality bed linens and bathrobes, electronic security safe, and more
- Unlimited worldwide calling
- Complimentary horseback riding
- No check-in or check-out time
- Relaxing 20-minute massage per guest
- Access to sauna, steam room, Jacuzzi and sensation shower
- Daily afternoon tea time featuring real live plants for tea infusions
- Complimentary 24-hour laundry service
- Complimentary Wellness Consultation with a Wills System specialist
- 51 suites
- 4 a la carte restaurants (International with a Dominican twist, light international fare, Creole and Latin, European Fusion featuring an international wine cellar) Dress code consisting of long pants for men and Casual dress elegance is required at the � la carte restaurants
- 2 bars
- 2 Pools including one large infinity pool with isolating stream sand fountains, swim-up bar
- Spa (fee)
- Beauty salon (fee)
- Fitness centre
- Gift shop
- Wireless internet access
- Meeting facilities
- Car rental desk
- Terrace or balcony
- 1 king or 2 queen-size beds
- Full bathroom with separate shower, double vanity sink and vanity mirror
- Air conditioning
- Mini-bar ( Stocked daily with premium beverages, deli snacks and wine by the bottle )
- Bathrobes & slippers for use during your stay
- Flat screen TV with DVD player
- Nightly turn-down service
- 24-hr room service
- In room safe
- A la carte pillow menu
- Maid service three times each day
- Room size: 775 Sq.ft.
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Zoetry Agua Punta CanaPunta Cana,Dominican Republic
- Hotel Contacts
- Extra Info
Playas de Uvero Alto, Punta Cana 23000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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