Grand Bahia Principe Cayacoa
- What's Included
- All Inclusive Features
Firstly, I'd like to say the staff are fabulous and so was the food, however, I wouldn't call this a 'platinum' hotel.The rooms have a musky/damp smell to them and the pillows were slightly lumpy but the bed itself was comfortable and large.The Aircon was not cold enough and the bath didn't have a plug in so couldn't use the jacuzzi (room 342) - the water was luke warm from the shower/wash basin and never got hot.You don't get the pretty towels on your bed and you don't get slippers or a bathrobe.The beach is small as stated so wasn't surprised but if you like to walk along the beach, I wouldn't recommend.THe transfer from the airport to the resort is long - it took 3 hrs 40 mins on the way and 3hrs 50 mins on way back. You do get a 20 minute stop off to use the toilet and have a drink. It would have been lovely to have a welcome drink waiting when you arrive at the hotel but nothing was offered. I've been travelling to the Caribbean every year for 17 years and always had a welcome drink.There was rubbish in the sea and lots of it.... one lady went in and collected approx 50 plastic bottles.You also get the beach sellers walkimg up and down the beach on a daily basis asking you to go to there shops which are located at the end of the beach. The privilege club staff also hassle you to go to the meetings.We stayed from 7th-14th Nov and glad we didn't go for two weeks as one was enough although the bad weather didn't help!The only 'watersports' available on the beach was canoeing and body boarding. NO snorkel gear. the jetty had fallen into the sea, the cliff side was sub siding but the workmen were trying to fix this. One restaurant was closed as you couldn't get to it due to the subsidence. I'm assuming this must have been hurricane damage so nobody's fault but TUI could have advised us.I'd like to mention the waiter 'Ramon' who we'd already meet at the Punta Cana Bahia a few years ago - he was just as friendly and professional as he was then - GOOD LUCK Ramon with baby number 2!!!The lady on the beach bar was excellent - her name I think was Esmlyn and the young man who made me an omelette every morning was great!Please note: you have to pay an extra $4 per night for your safe.Believe it or not, we did have a great holiday due to the people we met and food but was expecting more of a luxury resort rather then an average one.
Hello, I never typically wrote reviews but I've been left with a bitter taste in my mouth and will not return to this resort or probably hotel chain ever. I am going to talk about what you DONT read on tripadvisor. I wish someone informed me of this.Roaches - Hotel Damage - Garbage - NO Hot Water - Locals Locals - they let them in every weekend and holiday so if you are looking for a resort that is peaceful and not packed with hundreds of locals with no respect and trash the place this is not the place for you. This is a SMALL resort - more times than none I had no place to sit with my husband and baby because they had taken over the pool, lobby areas, and there was always slim pickings in the buffet of the lobby bar their coffee machine was always empty - coffee, hot chocolate tea gone. Garbage all over the place. There were a few Dominican women that were beating their children in front of everyone and a lot of them walk around in inappropriate clothing. I realize they have a different way of life but I paid over $3000 to come here and it was very disappointing and irritating. Now this brings me on to the next point THE GARBAGE IN THE WATER The beach is SMALL, VERY SMALL and there is garbage that washes up on shore every single time a waves comes in. I couldn't even sit with my son and play in the sand since things like milk jugs, plastic bottles, old food containers and nasty things kept washing up beside me. There are locals who try to sell you stuff by the bridge to the "islands" but they don't really bother you unless you go over. It RAINED most of the day EVERYDAY there was 1 1/2 sunny days. So believe the weather forecast for Samana. It's not like Punta Cana where they have sun showers. It's always raining.I returned from a week vacation with my husband and 8 month old baby last night. I am 32, my husband is 35 just to give you an idea of perspective. I MUST say the pictures of hotel are highly DECEIVING. I was pretty bothered since I expected to stay at this "awesome" hotel and was quickly let down. They were hit by a storm and it caused quite a bit of damage to the hotel near the main pool, in the beach area and down near the snack bar where the 3 jacuzzi are so it's been completely destroyed. The nice round pinky red restraint that looks over the water was out of service since they're replacing the wall foundation so you can't walk around the bottom of the pool or the path to see that view or eat at that restaurant. The dock has been ripped out and not replaced so it's just a metal frame in the water. You can't really get the full experience on that part of the resort either. They were the roof in 3 different areas so it was always loud banging or construction which goes for the pool area (loud) and all the workers would walk in the pool area grounds with their muddy boots on leaving the ground Brown and muddy. Also the beach - when you walk out the long bridge to take the elevator down there used to be in in the pictures that they show some nice huts to the right of those have been completely destroyed and not rebuilt. My room was room 210 on the lobby floor and last room before the ONLY working elevator since one was out of service inside the hotel and it had roaches and was LOUD from people always using the elevator and going or coming in from the pool. I couldn't let my baby have naps inside the hotel room because the animation team that does the pool activities had their speaks pounding. The AC broke twice and the door handle to the balcony ripped off twice. They also kept having to spray my room for roaches and it was toxic smelling. I had to leave for a few hours at a time since it was so strong I didn't want the baby breathing it in but since it rained everyday I couldn't keep my balcony door open to air the place out. There was also NO HOT WATER all week. You shower is cold water and their power blew my blow dryer so I couldn't do my hair all week which only really affected me because I have long thick hair and the blow dryer in the room would've taken me two hours to dry my hair. So I'm also irked I have to go buy a new blow dryer. No complaints about the staff or buffet. It was all pretty good food and selection for everyone. Most staff members were very nice and loved to interact with my baby. I got a half an hour massage and it was the best massage I've ever had. Very professional and well trained. They do have free wifi in the lobby you can use during your stay which was nice. Overall I would not return. I have been to a few of the Bahia Principe resorts a few times and this was by far the worst one and experience. Before I wrote this review I read of you from people who stayed at the same time with me and I am blown away they did not have the same experience or right about anything that I have touched base on.I'm not a stuck up person and perhaps I just had a bad experience but I can surely guarantee that I was not the only person to have cockroaches, no hot water, and experience all the garbage at the beach in the water.
Holà! I was at this hotel from November 5th 2017 to November 12th 2017. The hotel was great, always really clean and friendly staff. The animation team made my trip way better with all the Crazy Games around the pool and Bingo Bongo! So huge thanks to Eduardo, Adrian, Chocolate, Yeranny, Carolyn and of course, Amanda the Queen. For the buffet service, Mercedes was amazing! So funny and remembered our drinks order every time.Down side, was the rain, but the hotel has no control on that. Also, I was royal golden, so my room was in the Villas, which meant we had a lot of steps to go to the pool, restaurant and lobby, for me, it was fine, kept me in shape, but for my uncle, aunt and mom (50 + ) it was harder on them.Had a great time, thanks to all at Cayacoa! I already miss the Bahia Principe Song at 3PM.Amanda, the princess
This was my third Bahia Resort. And like previous one I was not disappointed, food, staff and resort awesome. I can't say enough about the staff we were a group of ten and by the second day they knew us all by name. No feeling like it
I was at this hotel for my honeymoon and we were happy we decided to experience the DR at this location. The staff was friendly and helpful with providing transportation and advice about excursions off the property. Victor , bartender , was especially a joy to talk to and helpful with suggesting mixed drinks. While at this property we became fans of Santo Domigo coffee , Brugal rum , and can not wait to return to Playa Rincon , Cayo Frio as well as La Playita Beach-Las Galeras. La Playita was our favorite. The cliffs view from at the hotel outside the bar is unforgettable. The view overlooks Samana and the bay. Do not forget to walk the pedestrian bridge adjacent to the beach at the hotel that can be seen from hotel restaurant that has a different cuisine theme for dinner. The only negative we have is the shuttle service was not always dependable but had to be requested by phone. The nightly entertainment after dinner was also a joy. We have been back in the USA for about 3 weeks but we still talk about how much fun we had on the property , visiting Samana , going to the beaches , and the fresh food.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks and afternoon tea
- All drinks (Domestic brands, Domestic beer, House Wine)
- Drinks at disco
- Hobie Cats
- Pedal Boat
- Boogie Boards
- Exercise classes
- Pottery lessons
- Daily activities
- Evening entertainment
- Free Wi-Fi in lobby
- 223 rooms in one main 4-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Mediterranean, Italian)
- 6 bars including Beach bar, Swim-up bar, Pool bar
- 2 outdoor pools
- Fitness facilities
- Sauna (fee)
- Beauty salon (fee)
- Spa (fee)
- Wi-Fi in lobby
- Shopping nearby
All accommodations include:
- Cable TV
- In-room safe (fee)
- Wi-Fi (fee)
- Balcony or Terrace
- Hair dryer
- Mini-bar (fee)
Partial Oceanview includes:
- 1 king bed and full bathroom with Jacuzzi tub
- Max occ 2
Junior Suite Partial Oceanview includes:
- 1 king or 2 double beds
- Living area
- Full bathroom
- Max occ 4 up to 3 adults
Kids Deal - First child 2-12 stays and eats free when sharing a Junior Suite Partial Oceanview room and existing beds with 2 adults. Second child pays child rate. Max 2 kids.
For the Kids - Babysitting service for a fee, kid's section of main pool.
Honeymoon Bonus - Receive a bottle of rum and fruit basket. Wedding certificate required upon check-in. Maximum 6 months after the wedding. Request at time of booking.
Wedding Packages - Packages are available. Please inquire for details and pricing.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe CayacoaSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Loma Puerto Escondido s/n Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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