Grand Bahia Principe Cayacoa
- What's Included
- All Inclusive Features
I have waited over 6 months to write this review because when we returned I felt anything I wrote may have been coloured by our holiday. First, we were surprised it took so long to get from the airport to the hotel. Not the hotel's fault of course, the travel agent did not give a very accurate idea of the travel. The hotel looked great but unfortunately due to bad weather the beaches were in poor repair. the hotel is on the top of a cliff and at the time we were there the lift to the beach did not work so if you aren't very active this is not the place to go. The weather was also poor and on those days where it rained a lot, there was nothing much to do in the hotel so along with everyone else we just hung around and drank too much.The evening entertainment in the theater was ok, except for the 'magician' whose grand finale was to produce a goat from a box - poor creature. in fact i don't know who I felt sorry for the most, the goat or the lady chosen from the audience and allowed the magician to put his fingers in her mouth and pull out a dirty bit of cloth - yuk! But I have to say the Entertainment Crew were tireless, especially the guy who got everyone going by shouting 'Applausa, Applausa, Applausa!' On the upside, the room was spacious and clean, food good, but I will not be returning.
We were there for a week.HITS: Nice clean place room was clean comfy bed and balcony facing the ocean. Food was good. Lots of choices. Amazing spa. Not to far from airport. MISSES: Stairs omg if your not in shape or have health issues lots of stairs. Pool only 1 close 3 others a good walk or use the driver. No people serving around pool or picking up garbage. Although I saw them clean it everyday it was full of bird poop, dirt and leaves..and cups. Discussing. Lots of renos going on. Kids yes lots. We're not kid people but for the price we sucked it up. Employees were some good some just miserable and look like they hate their job. I rate this a 6/10
We stayed here because we wanted a smaller resort. I have nothing but good things to say. The staff was very friendly, the service was great. Rooms are very spacious. We had one overlooking the small inlet and the view was beautiful. The food was great as per my other stays at a Grand Bahia Principe. The 6 story elevator to the beach was a unique feature. We flew into Samana airport so our trip from airport to hotel was relatively short compared to the others who landed elsewhere. The only knock I have on this resort is the main beach. The water was not as clear as I hoped and there was lots of debris floating around. I wouldn't let this stop me from returning. If you are lucky enough to get a chair on the beach by the pier below the snack bar, you will have a better experience. I would recommend this place at the right price.
Just returned from two glorious weeks staying here.Room was lovely and view of the bay stunning. Tea/coffee/drinks provided in room daily.Very clean. Food was excellent. Always a variety. Three great al a carte restaurants.The staff were very friendly. Would have like rooms cleaned earlier in the day as sometimes when returning to our room at 4 o'clock room wasn't cleaned.The locals tend to take over at the weekends which resulted in queues at lunchtime.The beach was lovely but lots of rubbish in the sea. The lads did well in cleaning up the beach each morning.No A/C in the lobby and limited wifi only in lobby. Didn't want to pay extra £100 for wifi in room.There is a free golf buggy to take you to town each hour. Be careful of being 'met' off the bus by 'Richard', who wants to take you to his cousins shop(!)....unfortunately we did go with him as he helped us at the pharmacy, but as soon as we were out of site he wanted our bag of presents.....and because we were on his turf thought it best to give them to him, this put me off going on any tours or going to town again.We hadn't read any reviews beforehand, so didn't realise there was a 3 and half hour transfer from airport....too long.All in all, we enjoyed our holiday. The hotel was lovely.
I do blame myself for not checking that it takes 31/2 hours to get from Puerta Plata airport to the hotel. That was after an 8 hour flight from Manchester. Is the hotel worth the travelling time? In my opinion, unfortunately not! The hotel is situated on a promontory and because of that there seemed to be a cooling breeze a lot of the time which was good. It also means that, as has been mentioned in other reviews, you need to take the steps or go on the lift to get to the beach. The beaches are not great and I did see discarded plastic bottles and tops floating around in the sea. I have no reason to believe that it is a health risk but it just was not very appealing. The beach is kept fairly clean and it is also raked to keep it free from rubbish. No idea why people don’t just take it back with them!We spent most of our time at the pool and in comparison to previous holidays, the pool was not very big. Luckily for us the hotel was not full so we found it ok. We were also always able to get a lounger and happily there did not seem to be a booking frenzy for seats. The main pool can be noisy and we did go to the far away pool a few times, which was great and also quiet. You can also get a golf type buggy back up to the hotel from there avoiding having to climb up all of the stepsOne of the daily problems were the low flying birds, both at the pool and the beach. The birds were not unlike swifts, small and very fast moving. They would swoop the pool a few times each day. This seemed to coincide with the appearance of several large predatory eagles. This in itself was not a great problem but I was not too impressed with the resultant bird droppings in the pool! You would notice people in the pool sweeping them to the side away from them. The hotel is aware of this problem and to be fair I have no idea how this could be solved. An attendant would “filter” the surface of the pool in the morning and also just after lunch using a long handled net, so they did make an effort to keep it clean.Our room was large with plenty of space. Beds ok, storage ok, shower not too good. The room and the hotel in general was very clean and it looked like there was always someone cleaning somewhere. Minor problem with our room was that it had a door linking it to the room next door. This could have been a bigger problem as one night the guests next door decided to stay up late (4.00am) and were particularly loud. The noise travels more because of the adjoining door and in the interest of good holiday relations I did not complain. It improved greatly when they left a day or so later but if it had persisted, one of us would have been moving rooms! Don’t mind people having a good time, but not when it keeps me awake half the night. The view from our balcony was really nice and the best we have had in the last five or six years. Practically next to the hotel there are two bridges linking the mainland to two other small islands. On the beach a security guard asks you for your room number before you set off and you check in when you get back. Not sure if they have had any problems in the past or they are just being proactive? We walked over to the end of the last island and to be quite honest it is not worth the effort, unless you have a passion for walking over bridges! There is nothing to see except some half finished concrete constructions with a load of building material lying around. Looks like someone either changed their mind or ran out of money. Anyway don’t waste your time going over unless you want to take a few photos looking back to the hotel.The food was just ok. Was not too hot a lot of the time and it seemed that there was never any milk for breakfast cereal. That is unless you had chocolate milk or soya milk. The buffet serving area was very small for a hotel this size and in comparison to our hotel in Mexico last year, it was a fraction of the size. In fact one lunchtime when they had more guests than usual, they had to shut the restaurant doors and guests were only allowed in when others left. Never had that before!Unfortunately I will not be returning to this hotel. The combination of travelling time and the quality on offer is not at all appealing. They also charge $4 per day for safe in the room. Not impressed with that, especially if they consider themselves 4*+. The staff were very pleasant and helpful and I have no issue with their attitude. It’s just that there are a lot more better places to go and you can get there quicker!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks and afternoon tea
- All drinks (Domestic brands, Domestic beer, House Wine)
- Drinks at disco
- Hobie Cats
- Pedal Boat
- Boogie Boards
- Exercise classes
- Pottery lessons
- Daily activities
- Evening entertainment
- Free Wi-Fi in lobby
- 223 rooms in one main 4-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Mediterranean, Italian)
- 6 bars including Beach bar, Swim-up bar, Pool bar
- 2 outdoor pools
- Fitness facilities
- Sauna (fee)
- Beauty salon (fee)
- Spa (fee)
- Wi-Fi in lobby
- Shopping nearby
All accommodations include:
- Cable TV
- In-room safe (fee)
- Wi-Fi (fee)
- Balcony or Terrace
- Hair dryer
- Mini-bar (fee)
Partial Oceanview includes:
- 1 king bed and full bathroom with Jacuzzi tub
- Max occ 2
Junior Suite Partial Oceanview includes:
- 1 king or 2 double beds
- Living area
- Full bathroom
- Max occ 4 up to 3 adults
Kids Deal - First child 2-12 stays and eats free when sharing a Junior Suite Partial Oceanview room and existing beds with 2 adults. Second child pays child rate. Max 2 kids.
For the Kids - Babysitting service for a fee, kid's section of main pool.
Honeymoon Bonus - Receive a bottle of rum and fruit basket. Wedding certificate required upon check-in. Maximum 6 months after the wedding. Request at time of booking.
Wedding Packages - Packages are available. Please inquire for details and pricing.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe CayacoaSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Loma Puerto Escondido s/n Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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