Grand Bahia Principe Cayacoa
- What's Included
- All Inclusive Features
We travelled with Thompson Holidays and had a wonderful holiday staying at the Grand Bahia Principe Cayacoa, we were given a room on the ground floor next to the Plaza where the evening entertainment was held, I did wonder if we were going to be disturbed by noise being so close to the entertainment but i had no need to worry as there was an internal door to the inner vestibule which cut down the noise and the entertainment was over by approx 10.00pm each night or moved in to the Discoteque. The room was large and airy and very clean,with tea and coffee facilities. We had a fabulous view of the bay with the Bridge to nowhere to the left of our room, we paid a little extra for a Ocean facing room but as far as I could see most rooms would have a lovely view. The bed was very comfortable. We were all inclusive and found the food to be varied and tasty with something for everyone, and each night had a different county's theme to it ie Dominican night, French night, if your all inclusive you are allowed a night in each of the three restaurants that are dotted around the resort, you have to make a reservation to make sure you get a table.The grounds were fabulous and although some parts may be a little inaccessible to the less mobile there are small buggies to run you up and down to the quieter bay on the other side of the hotel and a lift to get you down to the main beach. Plenty of places around the resort to go if you don't want to be part of the busy pool area where the animation team work continuously to keep you entertained and there is also a buggy which you can find at the front of the hotel to take you down into Samana town.Staff were polite and friendly and always helpful, the animation team were your best buddies if you joined in with them,, cant praise them enough.
My girlfriend and I landed in puerto plata on Friday September 1st, and after a 4 hour trip from the airport, which we viewed as a free tour of the Dominican, we arrived to GBP Cayacoa to be welcomed by some of the most polite, happy and friendly people I have ever met in the Caribbean. Check in was fast and simple, and we were in our rooms within 20 minutes (we opted to take our own bags to our room, still feeling the effects of airport drinks from YEG)The Views. Are. Amazing. Our room was immaculate. Big king sized bed, tons of room, huge patio overlooking the panoramic elevator and of course, the sea. Bathtub was quite large, bathroom was extremely clean, bed was comfortable though it was a little hard, but both of us use a harder bed at home. The buffet was very clean, large selection of food and all of it was quite good. All 3 meals you can get various food cooked right in front of you (omelettes, fried eggs, pasta, pizza). we also got to try the French and Italian al a carte restaurants which were both amazing, everything was quite fresh and the service was as usual, fantastic. The beach was also well maintained with service staff strolling up and down picking up anything that shouldn't be there, though there was a little construction on the beach during our stay, it didn't bother us much. The water was clear, warm, and perfect. Bartenders? Oh ya, they know what they're doing. The gentleman on the beach was our go to guy... always service with a smile, upbeat, and kept his bar extremely clean. Pool bar was as good with the service but obviously a little slower, but that was due to volume, not inexperience so it again didn't bother us much. The lobby bar was also very very good, especially on our last night there, especially regarding the circumstanceOn the Tuesday morning we were informed that hurricane Irma was heading towards us... chatted with our rep briefly at 12:30 about the situation that we were going to be moved to Santo Domingo, with more information at 6. After a short meeting with all the reps and the resort manager, we were informed we were to be evacuated to Punta Cana instead. The manager Manuela was extremely professional regarding the situation, even with tensions high the staff kept it together very well for everyone Wednesday morning Manuela and the Air Canada rep (name eludes me, but we flew through westjet and our rep was extremely busy.... kudo's to the AC rep for going out of his way) informed another couple, my girlfriend and I we were going back to puerto plata as that's where our flight was leaving from, and not Punta Cana. The entire exit strategy was obviously a little chaotic but quite controlled. The staff and management went above and beyond to make sure we were comfortable and safe, even packing us lunches with sandwiches, chips, apples/banana's, water, juice. I can't give more than 5 stars on TripAdvisor but I'll say now I would give this resort, its staff, and the company 10/5 stars. The level of customer service from day to day things, all the way to a full evacuation was some of the best I've ever experienced.We hope that everyone at the resort, and of course the rest of the country is safe, and our thoughts are with you here in Canada. We WILL be back to Samana and Cayacoa will without a doubt be the first resort we look at.
This is a very pretty resort with views from every room . We went summer 2017 it was very hot in Samana and the hotel air conditioning was failing.We had power outages and moved rooms twice before we got a room with aircondtioning. Lol .All in all we survived the beach was nice the food was good and the hotel staff tried to go to great lengths to make everything ok ! Nice hotel .Very quiet resort !
we went back to the hotel for a second visit and was just as good as last year , we were made to feel very welcome and all the staff could not do enough for us. There is some damage to the land by the beach but this did not effect us at all.The hotel is extremely clean, the food is very good .In all a very nice holiday.
The location of the hotel is ideal! Everywhere you see there's a nice view of the sea. My room was located with an excellent view, my and my roommate were fascinated. The buffet service was ok, nothing out of this world. I was pleased with everything except the waffles at the breakfast. On the buffet we have to wait a lot for our drinks on the table.At night we visit the italian restaurante but the food was not that good at all.. The clean service of the rooms was too slow, i think if they have a lot of people they must think on another employee in the pool bar. One bad thing is that they were like doing some painting job and the whole floor i was on smell really bad 'cuz of the paint.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks and afternoon tea
- All drinks (Domestic brands, Domestic beer, House Wine)
- Drinks at disco
- Hobie Cats
- Pedal Boat
- Boogie Boards
- Exercise classes
- Pottery lessons
- Daily activities
- Evening entertainment
- Free Wi-Fi in lobby
- 223 rooms in one main 4-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Mediterranean, Italian)
- 6 bars including Beach bar, Swim-up bar, Pool bar
- 2 outdoor pools
- Fitness facilities
- Sauna (fee)
- Beauty salon (fee)
- Spa (fee)
- Wi-Fi in lobby
- Shopping nearby
All accommodations include:
- Cable TV
- In-room safe (fee)
- Wi-Fi (fee)
- Balcony or Terrace
- Hair dryer
- Mini-bar (fee)
Partial Oceanview includes:
- 1 king bed and full bathroom with Jacuzzi tub
- Max occ 2
Junior Suite Partial Oceanview includes:
- 1 king or 2 double beds
- Living area
- Full bathroom
- Max occ 4 up to 3 adults
Kids Deal - First child 2-12 stays and eats free when sharing a Junior Suite Partial Oceanview room and existing beds with 2 adults. Second child pays child rate. Max 2 kids.
For the Kids - Babysitting service for a fee, kid's section of main pool.
Honeymoon Bonus - Receive a bottle of rum and fruit basket. Wedding certificate required upon check-in. Maximum 6 months after the wedding. Request at time of booking.
Wedding Packages - Packages are available. Please inquire for details and pricing.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe CayacoaSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Loma Puerto Escondido s/n Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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