Grand Bahia Principe El Portillo

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Overview
This elegant and luxurious hotel is perfect for families and friends. Surrounded by lush vegetation and set on one of the nicest beaches in Samana, a natural reef in front of the hotel makes the water calm and perfect for children. 

Location: Beachfront property. Located on the beautiful Samana Peninsula. 30 minute drive from the Samana airport.

tripadvisor Traveler Reviews
  • Theresa P : Ottawa, Canada
EXCELLENT RESORT - SOLID 5*

We are BIG FANS of the Bahia chain, we have been visiting 2-3 times a year since 2012, and are now approaching 20 visits. Previous stays were in Jamaica and Mexico.This was our anniversary trip and we picked this property solely based on price and beach. It is a winner and we are already planning a return visit in the Spring.The beach was spectacular! Among the nicest I have seen in 50+ beach vacays, rivals Cuba in my opinion.The food far exceeded our expectations. Hot, fresh, delicious, nicely presented.The staff are lovely and some exceptional.I would like to thank Braulio for his help in making our anniversary trip amazing!! He made us feel very valued and appreciated as repeat guests. Franco at the relax pool bar. Josefina at the lounge. Euclido at the beach bar all made our trip memorable.While it is true that English is weak here, I don't think as a guest in a Spanish speaking country I have the right to complain about that. I am just mentioning it for those who may be bothered by it. We, English speaking guests, were in the minority during our 2 week visit. The staff do their best to graciously host the Spanish, French, Germans, Italians...full grasp of one particular language should not be expected in my opinion.The resort is small. In an easy 5 minute walk you could get from the farthest section of rooms to the beach.While the towel game was on daily by 6am for front row beach palapas, shade was easy to find any time of day. There are tons of palapas and trees.A few tips:-Villa 26 is lovely, but has a tiled hallway separating two blocks of rooms, it was quite noisy-your key card must remain in the slot at the door for a/c and full power-when you open your patio door, the a/c reverts to 27 degrees, if that is not your ideal temp, you will need to remember to change it back-leave your key card in the slot for 24 hours before complaining about a/c and fridge temps, if your room was not previously occupied, cooling will take a while to catch up-bring a thermal mug and plastic wine glass for outdoor use, we saw far too many disposible plastic cups and straws laying about because guests couldn't be bothered to properly discard them-leave the fridge cabinet door open for max cooling-parents: teach your kids basic buffet etiquette and manners, it is not ok to drop the serving spoon/tongs on the floor and then return them to the dish. It is not ok to shove through the line when others are waiting-sign up for Boingo if internet is important to you as there is free wifi in the lobby only, Boingo offers unlimited internet for $5USD for the month (lots of info online about this)My husband felt the snorkling was excellent. He took a rod and did some fishing from the beach as well. Fishing yes, catching no :)We are early risers, early to bed, so cannot comment on the entertainment.The only area I would rate less than 5* is the service in the a-la-cartes.Drinks had to be ordered repeatedly before being brought. We ordered drinks that never came. The bread was placed on the table well into the meal. Little things, but things that can easily be improved. The food was terrific, the service spotty but we didn't let it ruin the meals, which were excellent. We enjoyed meals at Portofino, Orquidea, Las Dalias (large buffet) and Rodizio Snack Bar (beach buffet). We missed a couple of a-la-cartes due to illness which we are not connecting to the resort.We were lucky enough to fly into Samana, so our transfer was only 30-45 minutes with one stop at another resort. Do be prepared for motion sickness. We had bus neighbours asking for barf bags and popping gravol enroute. I am not prone to motion sickness, but even I was feeling a little unwell due to change in elevations, winding roads and narrow lanes.Feel free to message me if you have any specific questions.

  • Funtimes39 : Toronto, Canada
Family Vacation!

Travelled with family Christmas 2015. Nice family hotel. I wouldn't call it a 4.5 star but pretty decent. Food service and facilities were very good. Overall our stay was pleasant. A little issues with keeping up with the volumes of people during Christmas should staff accordingly. Would return.

  • Heather L : Brantford, Canada
Privilege club non existent

The service at this hotel is very poor, no privilege club amenities at all. Management staff Albis Corredor extremely rude, unprofessional. Will never return. Food average, housekeeping staff are wonderful

  • SunshineSeeker25yyz : Toronto, Canada
*Thorough review of Bahia El Portillo!

I've been to many other Bahia hotels in the Caribbean, including Mexico and Punta Cana. First off, this is the only Bahia hotel on this beach. Unlike Punta Cana and Mexico, there aren't 5 resorts in one place that share the facilities. What I liked the most was that since this was the only hotel it wasn't very large. The furthest room from the beach was maybe a 5 minute walk (more like 3 min). If you really wanted a car to drive you, you can but it's not far. There are 28 villas. Villas 26,27 and 28 are the junior suite superior rooms. A word of warning - villa 27 is right next to the main road so we were woken by cars driving by non stop. We switched to villa 26 which was very quiet next to the tennis court -I think of the 3 it is the best. Villa 28 is next to the Bahia principe village which has a disco - so you can hear music till 2am. So if you are booking a superior room keep this in mind. These 3 villas are technically the furthest away from the beach (3 min) because they are the newest so they were built at the back of the hotel. Also just a note that the hotel is about 45 min from the Samana Airport. The views on the drive are gorgeous!Lobby: Lobby has free wifi, so there are usually alot of people there. It is a large area so space is not an issue. Keep in mind that the internet is slower when there are more people on it, so morning and evenings are the busiest. Lobby has reception, restaurant, tour, spa bookings etc. Also if you are travelling with Air Canada vacations, there is a small office near the lobby specific for ACV. You book your restaurants there since ACV travellers get 4 restaurant bookings (other companies only get 3), and they have drinks and coffees. There are a few other perks like 30% off spa (but it's still expensive. 1 hour massage is $100US. On the beach you can get a 1 hour massage for $25 - I highly recommend it was amazing). Pool - 1 small pool that is a quiet pool further away from the beach. Otherwise there is 1 medium pool near the beach. It's not very large, and there aren't that many lounge chairs around it so it's hard to find a spot. But the lounge chairs have soft cushions so they are very comfortable if you are lucky to get a spot! The pool is right next to the beach and the buffet, so very convenient location. There are ping pong, volleyball courts and badminton right nearby. There is a small section for kids at the pool. Beach - beautiful! Very long beach, you can walk in either direction for a long time. There are no other large hotels right next door so the beach is lined with palm trees. It's all very natural. If you don't like to see swarms of people on long beaches like in punta Cana, then this is the hotel for you! The water is also very shallow, and pleasantly warm for swimming in the summer. But the wow factor is the snorkelling! There is coral right on the beach all around. Bring your snorkelling gear or rent from the hotel (free for an hour a day). There are so many fish you can see right near the edge. This is definitely one of the most beautiful beaches, with its picturesque views, colourful waters, and friendly fish. I read some concerns about there not being enough lawn chairs on the beach, but I got to the beach everyday at 1130am and there was no issue. If you love shade, then you will be happy to know that not only are there beach huts for shade but there are also a lot of trees that provide natural shade. I actually have never seen so much shade on a beach before. I didn't see anyone fighting for a spot ever. Rooms - we stayed in a Junior Suite Superior room, which is very large with it's own seating area. Bathroom is also large with a bathtub and a shower. I wish the beds were a bit softer, but they are not rock hard. Pillows are comfortable. Not many english tv channels so don't expect to watch much. Channels 30-32 are your regular channels.Service - everyone is extremely friendly and helpful.My only issue is that alot of staff don't speak much english, so it is difficult sometimes to communicate with them. Most of the tourists are spanish speaking, so don't expect to hear english predominantly. Entertainment - There was always something going on during the day. The entertainment team was really fun. There is a schedule of activities for each day from aerobics to volleyball and bingo. Shout out to "Toalla" (Sandy) who carried me to the car when I sprained my ankle, and for trying to teach me how to say Towel in Spanish. I will say that there was a ton of participation for vacationers in the games. Usually hotels are trying hard to get participation, but this wasn't an issue here. I give credit to the entertainment staff for doing a great job! Shows - there is a new show every night, either at the Bahia principe village or Tropicana theatre (indoor). For me the shows were not the greatest, I've definitely seen better. But they are entertaining.Restaurants: There are 4 restaurants at the resort, 1 buffet, and 1 beach buffet. See below for my review of all restaurants below. Overall the food is really good, there is something for everybody to like. Las Dalias Buffet: This is the main buffet where breakfast, lunch and dinner is held. As I said, there is something for everyone. Every night is a new theme - you will get a schedule on your first day that tells you what the themes are for each night. I really wanted to eat mexican and oriental so I made sure to book my reservations for restaurants on the other days. The buffet is also very kid friendly - there is a section just for kids. Like I said, there are alot of options for food so if you can't find something you like then you are way too picky and need to realize this is a resort not a michelin star restaurant. Make sure to find the fresh Crepes that can only be made for dinner on the side of the buffet room (door next to the fruit). Make sure to check it out! If you are coming in late from a flight, keep in mind that from 1030PM to 7AM they have a la carte burgers and hot dogs if you're hungry. Basically something is open at all times during the day.Buffet at the beach - A smaller version of the main buffet. I actually would prefer to just go to the main buffet. It's also near the beach and has way more options. But if you did want to grab something basic like a burger, salad etc it's a good option. It turns into the brazilian restaurant when dinner starts.Portofinio - Italian. We had both soups, beef tartare, carprese salad and saltimbocco. Everything was delicious. Just as an FYI - it was Italian night at the buffet and we went to check it out and it had similar things. So if you only can make 3 reservations, you could skip this one and go to the buffet. Rodizio- Brazilian. Start with pastas and salads of your choice. They bring you vegetables and potatoes for the table and then come around with them eat on swords. Lots of options - chicken , steak, turkey, rubs , salmon , pork , even pineapple with cinnamon. The restaurant is on the water (it's open for lunch during the day as a buffet). Very nice views, and the speciality drink caprainha is very nice!El pescadore - Mediterranean. Lots of fish and seafood. It's located right next to the buffet. The presentation of the food was very nice. Gourmet restaurant - food was very good here but the service was absolutely slow. We didn't get the appetizer until an hour after we sat down, and we weren't offered anything to drink until 30 min in. They also gave us completely the wrong entrees - no one at the table ordered what they delivered. But the food was very good so at least that made up for it I was overall very happy with the hotel. I only have 2 negative points. 1) there are few people who speak English here. Most of the tourists are Spanish speaking so everything is announced and spoken in Spanish, and English maybe later. I guess I understand if English tourists are not your predominant market. But it was annoying because sometimes they only announced things in the pool in Spanish. It wasn't a huge issue for me but for some it might be a problem. 2) I sprained my ankle halfway through my trip, and everyone at the hotel was really kind, asking me how I was and providing a wheelchair as I couldn't walk. But as I mentioned , we were staying in one of the villas further from the beach, and I couldn't walk and the road is very wobbly so going with the wheelchair wasn't great, I would call for breakfast and evening for a car to come take us to the lobby. Every time I called the reception said yes we will send someone now. We would wait 20 minutes and no one would come. One time my mom had to flag a car from down the street another time she walked all the way to the lobby to get a car. When we told guest services, they called reception and they said no one called for a car. I really don't appreciate liars so I was extremely unsatisfied with the fact that these people were answering the phone, lying to me, then lying to guest services, and no car was never sent. Guest services was very remorseful but I just want someone to fix the problem. If you have someone that can't walk to the lobby and they call for a car then figure out a way so that a car actually comes, rather than leaving them stranded. I am still overall happy with the hotel, and would give it a 5 star because those are really small things that don't impact my view on the quality of the hotel. I would absolutely recommend this hotel to anybody for a wonderful vacation.

  • Jackie1_John1 : London, United Kingdom
Beautiful

Just got back from holiday had a fantastic time, staff were amazing especially the animation team they work so hard and always have a smile to share, lots of things to do never bored and the beach was fantastic loved walking up to the kite beach.Only complaints to make is we got sick from the Italian restaurant and when my son got sick in the room it took ages to get someone to clean up needed proper cleaning stuff my poor boyfriend had to search outside for mop and bucket around the resort not very professional the hotel should of got this sorted out

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 buffet meals daily plus snacks
  • 3 a la carte dinners per week (reservations required, dress code in effect)
  • All drink (Domestic beer and house wine)
  • Windsurfing
  • Kayaking
  • Pedal boats
  • Snorkeling
  • Bicycles
  • Pool scuba clinic
  • Daytime Tennis
  • Volleyball
  • Daily activities
  • Nightly entertainment
  • Disco
  • Free Wi-Fi in lobby
  • Kids Club (ages 2-12)
  • Horseback riding (fee)
  • Scuba Diving (fee)
  • 396 rooms in several, 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants (International, Asian, Seafood)
  • Snack bar
  • 4 bars including Pool bar & Beach bar
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Paddle court
  • Gym
  • Full service spa (fee)
  • Beauty salon (fee)
  • Gift shop
  • Wi-Fi in lobby
  • Babysitting (fee)

Hotel Rooms include:

  • 1 king or 2 twin beds
  • Ceiling fan
  • Air-conditioning
  • Cable/ Satellite TV
  • In-room safe (fee)
  • Wi-Fi (fee)
  • Mini-bar (stocked with soft drinks & beer)
  • Full bathroom
  • Hairdryer
  • Balcony or terrace
  • Max occupancy 3 adults or 2 adults when sharing with 2 kids

Junior Suite also available.

Kids Deal - 1 child 2-12 yrs can stay, play and eat free when sharing a room with 2 adults. Just pay a special airfare. 2nd child pays a special child price when sharing with two adults.

For the Kids - Kids Club for ages 4-12.

Honeymooners - Receive a complimentary room upgrade, fruit basket and bottle of rum (based on availability at check-in. Valid within 30 days of wedding. Request at time of booking. Requires proof of marriage certificate at time of check-in).

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Bahia Principe El Portillo
    Samana,Dominican Republic

  • Hotel Contacts
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Grand Bahia Principe El Portillo
Crta. las Terrenas - El Limon, km 4, Las Terrenas Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.