- What's Included
- All Inclusive Features
Location: Beachfront property. Located on the beautiful Samana Peninsula. 30 minute drive from the Samana airport.
I really enjoy this resort #1 1st time i have so much good service and experience in a dominican republic resort.. great food love the hotel want to come bak again.. i highly recomend it .. a lil quiet so i had my own radio 4 music
For fellow Brits .. i nearly didn't book here because of the transfer time but i'm so glad we did the transfer bus was comfortable with a decent stop off and i loved seeing the beautiful sea views and different parts of the DR its no where near as bad i was expecting even my 8 year old was fine after a 9 hr flight. I won't go on and on as most of what i would write has repeatedly been said... Spent three weeks here 22/7/17-12/8/17Gorgeous beach with stunning views hotel have put all the best bits on the beach to make the most of its best asset.....A small resort kept really well.Food in all restaurants including the buffet is excellent el pescador is the best with the brazilian coming a close second and i never thought id say that as i hate fish but they do the best steak and pork! Thanks to the great chef RoyLady gaga at beach bar is hilarious Rob who covers various bars brilliant and jorge at pool bar lovely as was jose in lobby bar fabulous drinks and cocktails ...all the staff work so very hard. Giovanni by the pool will do you a good deal on the trips we did el-limon and samana zip lining what a day that was best thing i ever did on a holiday zip line place was really well run and the guys were great fun and brill with my 8 year old felt very safe whilst exhilarated.Some of the animation were great fun the only thing i would say is that far too many of the activities were for adults only and after being told "no minions" to 4 different activities in one day my 8 year old son cried ..... they need to do more that everyone can join in.... my son was too old to be interested in mini club and not allowed to do most of the other stuff animation did they need to look at this no child should cry on holiday!Hotel put us in a ridiculous tiny room on arrival room 22105 with two really small beds and the smallest wardrobe ever there was no way my husband and i could fit in a bed together went to reception and guest services was told no other rooms had to sleep in there that night and took three trips to reception next day to get a move to a much better room where we had a huge king size and they added a fold out bed for our son this room was absolutely fine ... they need to look at the numbers and how long the booking is for when allocating rooms. Coffee and tea facilities mini bar restocked etc Cleaners all work extremely hard as do gardeners and all staff I would happily return here had a great 3 weeks but would like to see the animation do more for kids as stated. Oh and don,t make the mistake of paying for the safe like we did its 4usd a day and found out after paying they work anyway just follow the instructions.......
Excellent family holidays to the Bahia El Portillo from 2sd to 17 August 2017 (3 adults & 2 kids). We have asked by email a twin room and we have received it (rooms 22106 & 22105) enough space & very adapted to families.Perfect situation directly to the beach, excellent food & "resto à la carte", especially the Brazilian resto. Very kindly staff, good barman at the swimming pool (Jorge & Robert).But I don't understand why a payable safe if you want to use it, into others 5* in Republique, I never paid for a save and the funny situation, is that you don't need to have a key to use the save but only a personnal code.No fithing to have a place at the swimming pool, at the beach or during diners.Very good hotel, we will probably come back !
Me and my friend stayed for 2 weeks at grand bahia principe el portillo from 12th-26th aug. After a horrific 4 and a half hour delay from London Gatwick, an 8 hour flight and a 4 hour coach drive, we finally arrived at the hotel. Check in was fairly quick, although we were given no towel cards or a map of the resort as others were given, just our room keys, something we had to ask reception for the next day. The hotel is fairly large, although everything is about a 5 min walk. We stayed in villa 26 in one of the junior superior suites. When we arrived the toilet didnt work and the door that opened on to the balcony didn't lock, a bit annoying as its not what you want to be sorting out when you've been travelling most of the day! The room was very spacious, and the maids made the beds and changed towels etc everyday. The bathroom was a good size, jacuzzi bath, large shower and 2 sinks. A/C worked well. Couldn't fault the room, the beds were so comfy! Pools: we used the 'relax' pool to get away from the noise of the main pool, however i have no idea why it is called the relax pool as it was packed with loud, unruly, badly behaved kids most of the time! They either need to make it adult only or scrap the 'relax' idea as it was full of annoying kids and parents who were sometimes as bad as the kids! I am a student at university so i have to go on holiday during the summer holidays, would of appreciated some peace and quiet in the 'relax' areas. Found Franco at the relax pool bar to be quite rude and dismissive most of the time. Also the tables around the pool area were filthy, noone cleans these and they were teeming with ants most days! Beach: WOW this beach is absolutely stunning. Dont bother going to playa rincon on an excursion as the beach at the hotel is far nicer and cleaner! Did the snorkeling too which was fun. Food : the ala carte restaurants were good, the brazilian was our favourite! We both had dodgy stomachs for about a week during our stay, not sure if this is due to the food but it put us off eating much :( there was a lot of choice and before we were put off the food what we did try was good! Also liked the fact that they had hand sanitizer before u entered the restaurant, never seen this before on holiday, its a great idea! The cocktails were great :) Unfortunately we found alot of the staff to be quite rude and seemed to favour the spanish, we tried to speak spanish but this didnt make much difference, the front of house/reception staff were quite patronising i felt, they never went out of their way to help us and it felt that they were being quite patronising at times. Simon the TUI rep was very informative, very approachable and answered any questions we had. We took a taxi to las terrenas with a couple we had met on the coach to the hotel, not much to see really but it was nice to get out of the hotel. Despite the negatives we still had a great holiday, the weather was good overall, apart from one day when it rained non stop all day! Would i return? No, its a long way and we never felt welcomed, more of a hindrance. I've also never experienced service from staff as bad as this hotel. I won't be recommending this hotel to anyone from the UK thats for sure!
Had a terrible experience in check in arrive at 7am didn't get the room I was promised until 7 pm.... food was good beach is great .. would of given a four star just terrible check in service plus I had two kids whom were very tired
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily plus snacks
- 3 a la carte dinners per week (reservations required, dress code in effect)
- All drink (Domestic beer and house wine)
- Pedal boats
- Pool scuba clinic
- Daytime Tennis
- Daily activities
- Nightly entertainment
- Free Wi-Fi in lobby
- Kids Club (ages 2-12)
- Horseback riding (fee)
- Scuba Diving (fee)
- 396 rooms in several, 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Asian, Seafood)
- Snack bar
- 4 bars including Pool bar & Beach bar
- 1 pool
- Tennis court
- Paddle court
- Full service spa (fee)
- Beauty salon (fee)
- Gift shop
- Wi-Fi in lobby
- Babysitting (fee)
Hotel Rooms include:
- 1 king or 2 twin beds
- Ceiling fan
- Cable/ Satellite TV
- In-room safe (fee)
- Wi-Fi (fee)
- Mini-bar (stocked with soft drinks & beer)
- Full bathroom
- Balcony or terrace
- Max occupancy 3 adults or 2 adults when sharing with 2 kids
Junior Suite also available.
Kids Deal - 1 child 2-12 yrs can stay, play and eat free when sharing a room with 2 adults. Just pay a special airfare. 2nd child pays a special child price when sharing with two adults.
For the Kids - Kids Club for ages 4-12.
Honeymooners - Receive a complimentary room upgrade, fruit basket and bottle of rum (based on availability at check-in. Valid within 30 days of wedding. Request at time of booking. Requires proof of marriage certificate at time of check-in).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe El PortilloSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Crta. las Terrenas - El Limon, km 4, Las Terrenas Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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