- What's Included
- All Inclusive Features
Location: Beachfront property. Located on the beautiful Samana Peninsula. 30 minute drive from the Samana airport.
Just visited the Grand Bahia Principe El Portillo for the second year in a row and onceagain it was fabulous. We were there from June 12-19 and the weather was beautiful. A few rain showers on Sat and Sun but they only lasted 5 mins give or take. Having stayed there last year, we were very familiar with the hotel and grounds so we felt settled in right away. The food was still as good as last year and once again I would recommend the Brazilian restaurant, it is still the best! I would advise everyone to email the hotel and book your a la carte's before you arrive because they get booked up quickly. We met a couple from Thornhill (Irena and Costa) who had been there 4 times before. Lots of fun and laughs with them. We all agreed that this is definitely a place that you would be happy to visit again and again. A big thanks to Maricela Meier Mejia from Customer Service who made our stay wonderful. Also a shout out to Francis and Juliana who were two of our servers. They remembered us from last year as soon as they saw us and were so happy and excited we had come back. Also to Wandy our beach security guard, hugs and kisses. Fantastic week with lots of fun and laughs. Love you Samana we will be back.
We vacationed the first week of June 2017 at the Grand Bahia Principe El Portillo in Samana Dominican Republic. I have a few things I want to comment about...When we arrived at the Samana airport and there was a mad rush and it was chaotic. We had forms to fill out and to pay the $10 USD each person, but nobody was aware this was going to happen.The food was amazing, I'm a super picky eater and I had no complaints and we always found a buffet open whenever we got hungry. We tried all 4 à la carte restaurants, all were delicious.The cleanliness of the hotel was on point, every day we saw landscapers and cleaners making sure the property was pristine. The bathrooms were constantly maintained, food areas cleaned and replenished, glasses/cups taken away once empty or refilled... the list goes on.The beach, my favourite part of the entire vacation. The ocean was just so beautiful, warm and wave free and the beach was that white sand we hoped for! The only thing I wished I was told when reading these reviews, was to bring my own set of goggles and snorkel. We purchased our 1 set for $20 USD. We couldn't help it, the coral offered a spectacle of fish to see and explore! We were able to find shaded area very easily, but we did have to be on the beach before 9am to secure a front row spot with shade.Down side...I had not one complaint until…... the last day I went to go "repack" my luggage and found mouse droppings everywhere between my clothes and the bottom of the luggage. We were shocked because We didn't noticed this all week and it hadn't been anywhere else. I'm sure I didn't bring anything from home or from the airport... I realized I should have kept my luggage zipped closed every day but had kept it wide open. My husband on the other hand, didn't have this mouse problem because he kept his luggage zipped up every day. We were extremely grossed out and disgusted!
Our travel Air Canada Rouge package was booked by Voyage Bergeron which is a reliable travel agent. Our air carrier was Air Canada Rouge. This is a carrier with trimmed service, compacted space & only 2 toilets. A long line for using toilet facility was an usual scene through-out our trips.Also to be noted, at the P.E Trudeau air-port, one of the lady at the departure gate even trimmed her smile & common curtsy. I did not realize smile is costing much for Air Canada Rouge.Arriving at Samana, we were guided towards a bus. Air Canada representative was explaining about the resort & services, but it was not very comprehensible. Inside the bus, we were given check-in form to be filled up. We were also given room keys. This is the first time we experienced that waiting time for check-in at the resort was eliminated.At the arrival at the resort we were told to leave our luggages with the porters & hurry for supper as the buffet restaurant would be close at 10 p.m. After supper, we were given a taxi service to our rooms which were very near to the lobby.Buffet & à la carte restaurants are all 5 stars. Only things were missing fresh unpeeled fruits. Beech atmosphere, scenery and facilities are also 5 stars. It was Very easy to reserve spot for enjoying whole day at the beech.Swimming pool was crowded, but it was possible to use if we desired.People at the reception were the best smiling receptionists we have ever seen in any resorts. They were the best friendly people.However, the people who were involved with selling privilege club membership were like old car salesmen. We were introduced to one who was supposed to be a past resident of Quebec. This guy was the most arrogant, ill mannered person we have ever met in any resort. After one hour of his sales pitch, we asked him to inform about the cost & advantages. He answered in a rude way & told us it was too early for this. One of our member left the room due to his rudeness.It is a shame that this guy is an employee of the resort.
Rarely do I go to a Hotel and actually look forward to writing a review. This resort is simply stunning. The positives:* stunning beach* incredibly clean and well maintained (rooms, beach, pool and restaurants) * very friendly staff * lots of food and drink options. Pineapple literally flies off the serving plate! The negatives:* 3.5 hour transfer from the airport with Thomson* wifi only available in the lobby, or $80 dollars for the week for multiple devices * annoying privilege club sales reps lying to get you to do the 1 hour sales pitch * issue with flies at the Brazilian restaurant. Could be a seasonal issue! Our week flew past. We are really thinking about when we can return, so that really sums up our stay.We decided to take a risk with this resort, due to the transfer time from the airport, but I think its remoteness actually is a positive in the end. The Location really does feel like Paradise. The Beach is huge, incredibly well maintained and beautiful. Lots of sun beds and shade options, as well as excellent snorkelling opportunities. We saw some beautiful fish within 5m of the shore. The rest of the resort is well maintained with beautiful garden areas. Seeing a hummingbird visit a banana tree was a highlight for me. As for our room. We took the junior suite upgrade which was well worth it. Lovely large room, with great separate shower and bath as well as a huge bed and sofa area. It was spotless! And was kept that way all week. Could not fault the cleaning teams across the whole resort. They take a lot of pride in their resort. The buffet restaurant could be seen as a little repetitive if you didn't scratch the surface. However chefs will make up things from scratch, and there are lots of options to keep things interesting. The meat does seem a little cheap at points, but if you pick well, you can get some brilliant options. Spaghetti bolognese and fish finger sandwiches were a highlight for me. The fruit available is also a real treat, with an endless supply of beautiful fresh pineapple. Almost reason to return just for that. The other bookable restaurants were ok. The food was incredibly well displayed on the plate, and the staff were friendly and attentive, however they seemed to miss exactly what they were aiming for. A little more attention to detail on flavour is needed to bring out the cuisine options based on each country. Also why serve steak at a seafood restaurant? The staff are this resorts main asset. They all seem to work incredibly long hours and yet are very helpful and happy. All seem to regularly work 5 days straight with 12+ hour shifts. You can find some that struggle a little, but considering how many staff there are, you would expect a few to lack a little confidence. Restaurant and bar staff learnt what we liked and you could ask Jorge at the Pool Bar for "the regular" and he knew what we meant. Very impressive. So for the negatives. I do feel like free wifi across the resort should be as standard these days. It's what European guest expect. Charging $80 for a week for up to 3 devices was crazy. It was cheaper for us to use our Vodafone world travel option and use a hotspot on the iPhone £30 for the week! Speeds were quicker than the free wifi in the lobby. 0.3mb was what you got in the lobby. It's like going back to the mid 2000's! A real shame. The privilege club sales reps got hold of us on day 3! He told us to say we were together for 5 years, and all this other rubbish, and promised a free massage for both of us. This is only if you sit through the hour sales pitch. We didn't bother. I hate constantly being sold to while on holiday. I get enough of that at home. Thankfully we avoided them for the rest of the stay. And finally flies at the Brazilian restaurant. This has the most incredible position with a view over the sea. Make sure you go there during the day for the snack restaurant. The food is limited, but worth doing once just for the view. A real photo opportunity to make your friends at home jealous. Anyway back to the flies. The idea of the Brazilian theme is good. As with all the themed restaurants, they miss the mark a little. However the fly issue was off putting. Attracted by the lights, they were all over the tables. They need to buy a few fly lights to zap them and invest in other options to keep this issue under control. I should say, the negatives are really minor compared to the positives. I would have liked to give 4.5, but as I can't, I thought 5/5 was a truer reflection of our stay. Thank you for making our holiday so memorable, and all at an incredibly reasonable price! Excellent value for money. P.s don't miss the pineapple!
2013 - AIR CANADA VACATIONSSince our stay at this resort in 2013 we’ve met with acquaintances and other tourists, including just recently at another Bahia resort, who share the same positive experiences we have from vacationing here. A short bus ride from the Samana Airport, through a Dominican Nature Reserve, the resort is nestled in the jungle with few or no neighbours in view. Miles and miles of beaches in any direction make it a true beach comber’s paradise. It’s not hard to tell that the resort dates back a few years but has obviously been continuously well maintained. Its age was hardly noticeable with updated rooms, wi-fi and large flat screen monitors. The beds and bedding were tops. Minnie bar was refiled daily. TThe buffet and “a la carte” restaurants were more than we expected. I especially enjoyed the domestic Dominican fruit flavoured Popsicles in the buffet. The beach is large, well maintained and there was never a problem finding a beach chair in the shade. The day Animators and night Entertainment were tons of fun. Our only complaint was with the ocean swimming. (No fault of the Bahia Principe). Though the ocean was reasonably approachable the week we were there, shallow water coral was hard to avoid and resulted in stubbed toes and body scrapes when trying to get a daily swim. If you’re a pool person, as many people are, this won’t be a problem. All in, the entire Bahia Principe El Portillo trip was a great experience, offered spectacular photo opportunities and fantastic memories. Belated thanks to the management and staff who were all ready to please - A1. VIPMITCH
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily plus snacks
- 3 a la carte dinners per week (reservations required, dress code in effect)
- All drink (Domestic beer and house wine)
- Pedal boats
- Pool scuba clinic
- Daytime Tennis
- Daily activities
- Nightly entertainment
- Free Wi-Fi in lobby
- Kids Club (ages 2-12)
- Horseback riding (fee)
- Scuba Diving (fee)
- 396 rooms in several, 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Asian, Seafood)
- Snack bar
- 4 bars including Pool bar & Beach bar
- 1 pool
- Tennis court
- Paddle court
- Full service spa (fee)
- Beauty salon (fee)
- Gift shop
- Wi-Fi in lobby
- Babysitting (fee)
Hotel Rooms include:
- 1 king or 2 twin beds
- Ceiling fan
- Cable/ Satellite TV
- In-room safe (fee)
- Wi-Fi (fee)
- Mini-bar (stocked with soft drinks & beer)
- Full bathroom
- Balcony or terrace
- Max occupancy 3 adults or 2 adults when sharing with 2 kids
Junior Suite also available.
Kids Deal - 1 child 2-12 yrs can stay, play and eat free when sharing a room with 2 adults. Just pay a special airfare. 2nd child pays a special child price when sharing with two adults.
For the Kids - Kids Club for ages 4-12.
Honeymooners - Receive a complimentary room upgrade, fruit basket and bottle of rum (based on availability at check-in. Valid within 30 days of wedding. Request at time of booking. Requires proof of marriage certificate at time of check-in).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe El PortilloSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Crta. las Terrenas - El Limon, km 4, Las Terrenas Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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