- What's Included
- All Inclusive Features
Location: Beachfront property. Located on the beautiful Samana Peninsula. 30 minute drive from the Samana airport.
The tour guide says welcome to paradise on arrival. After two weeks stay this was truly paradise as best as you can get for the price. Very friendly staff, enthusiastic, motivated and just lovely. Five stars to food, cleanliness, customer service and entertainment. Yes the weather was terrible at times but that's not the hotel's fault. They tried and succeeded in keeping the beach clean despite the storm. I did feel the hotel was a bit isolated but having visited Las Terranas (10mins drive away) I changed my mind. My only suggestion is they do something about the over sensitive card keys that don't work when carried with mobile phones - these days that would be something almost impossible to avoid. And to customers hoping to go after reading this review please learn a few words of Spanish - it's always good to learn something about the culture of the place you're visiting- the people will appreciate it and you will you feel personally enriched
We traveled to the hotel for a 1 week stat in mid-November - already aware of the fairly long transfer with Thomson (around 3.5 hours for us), we'd mentally prepared and the additional journey time after the flight was well worth it once we arrived at the hotel.Reception is lovely and bright, got allocated our room quickly and had a pleasant surprise at how large the rooms are. We were top floor of block 12, very spacious and incredibly clean. Mini bar stocked with a few soft drinks & tea/coffee available. Being right by the quiet pool meant we spent plenty of time relaxing here, lovely bar staff always happy to make anything you wanted.We were fairly unlucky with the weather, but there are quite a few activities available to keep you occupied & enough under cover space around bars to be out of the room even on a rainy day. The buffet always provided plenty of options & I'm sure there'd be something for almost anyone there. Then the a la carte restaurants were brilliant, the Brazilian was nice with several different meats on offer at any one time. The El Pescador was lovely food (with plenty of options without Fish!), 4 courses served to a very high standard. Similar set up at Orquidea, the staff provide great service and the food was brilliant. Really adds value to the stay. The spa is also great, we went for a Couples package with 15 minutes private Jacuzzi time & a 50 minute Caribbean massage which was incredibly relaxing and worth the extra spend. One are to focus on for the hotel would probably be the evening entertainment - not the best I've seen at this type of resort, didn't seem to run very smoothly at times in all honesty. Overall though, an incredibly relaxing week with great food in a really well maintained hotel!
Loved this hotel, everything we would have wished for, but you cant odds the weather, we only had 2.5 days of sun on our 14 nights holiday, but hey, you win some you lose some, put it down to experience, Luckily we met a great couple Mark & Ann from the Birmingham area England, thought they said their surname was Lake, but can't find them anywhere on Facebook, if anyone knows them, they stayed here from 12th - 26th November, please tell them Paul & Kim (Cox) are looking for them. We have stayed in four hotels in Samana including Cayo Laventado and honestly the El Portillo is the best, very good and varied food, best beach by far, we would come back in a heartbeat if not for only one problem, the journey, 3-3.5 hours in the coach after your 9 hour flight from Gatwick, the annoying thing is, is that there is an airport a lot closer to Samana but reserved for Americans & Canadians, I would really like to know why.
Unfortunately we arrived during the devastation of recent storms and our 3 hour, very scary, transfer journey from the airport highlighted the devastation this country has recently suffered. Unfortunately Thomson holidays and several other companies had failed to advise travellers of this, travel weather sites highlighted some thunderstorms and occasional rain, there was nothing occasional about it! Towns and villages under water and in some cases washed away.Our arrival and check in at the Gran Bahia principe el portillo was fairly quick, although no welcoming drink as is usually standard on arrival at most hotelsRooms: the room was spotlessly clean and well maintained, however during one of the storms we woke at 2am to find the floor flooded, on opening the door to go and let reception know the water was suddenly knee deep! There was no emergency lighting in the rooms so when the power went off we struggled to get our things together. We were allocated another room in another block, thankfully on the top floor. We were given a suite which was amazing and again spotlessly clean. Again the devastation of the floods was more apparent during daylight.....most of the lower floor rooms were underwater, there was also a strong smell of sewage! We also unfortunately lost our beach towels during the evacuation and transfer and it was like the Spanish inquisition when we tried to explain, we ended up having to go up the chain of command to try and get them replaced......lose your belongings, money even your passport but whatever you do don't lose your beach towel! Food: we can't complain about the food, as a fussy eater I found something I liked every day. We didn't do any of the al a carte restaurants this time as we're happy with the selections on offer in the buffet, they had a different theme every night. The only negative was having to wait to be allocated a table, including breakfast time, when there were plenty of empty ones!Pool: both pool areas were well maintained and kept very clean, staff were visible throughout the day constantly maintaining high standards Beach: the beach was abnormally small for the size of the hotel! The sun loungers were very close together and unfortunately some people had no concept of space! It was kept clean with staff visible throughout the day constantly raking the sand, however this quickly became an impossible task with all of the rainfall and storms, lots of rubbish washed up on the beach and it looked like a landfill! Bars: there is a distinct lack of bars on an evening, only one in the main hotel area, there is one where the shows are but it is inside the nightclub and is only accessed by the waiters/waitresses. It is one of the few hotels we have been to where beer and soft drinks are not self serve. It often took ages to get a drink and it didn't help that some of the bar staff didn't speak any EnglishGym: appallingly small and poorly equipped for the size of the hotel. Some of the weights were poorly maintained. It needs a serious overhaulEvening Entertainment: can only be described in one word......appalling!Overall all I can say about this hotel is its nice, there's no likelihood that we will ever return. Unfortunately this holiday was spoilt by storms, I know we can't guarantee the weather, however the staff did a brilliant job of trying to keep everyone happy and maintain high standards, they really do take pride in their work.
We had a wonderful time at the grand Bahia celebrating a wedding with friends. The resort was clean and beautiful, the staff was friendly and fun and the food was great. Our maid was a very sweet woman who kept our room very clean. Also huge props to the staff for decorating my room for my birthday. Champagne and fruit tray birthday surprise and the signing at our a la carte dinner that night. I would return to this place anytime.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 buffet meals daily plus snacks
- 3 a la carte dinners per week (reservations required, dress code in effect)
- All drink (Domestic beer and house wine)
- Pedal boats
- Pool scuba clinic
- Daytime Tennis
- Daily activities
- Nightly entertainment
- Kids Club (ages 2-12)
- Horseback riding (fee)
- Scuba Diving (fee)
- 396 rooms in several, 3-storey buildings
- 1 buffet restaurant
- 3 a la carte restaurants (International, Asian, Seafood)
- Snack bar
- 4 bars including Pool bar & Beach bar
- 1 pool
- Tennis court
- Paddle court
- Full service spa (fee)
- Beauty salon (fee)
- Gift shop
- Internet access (fee)
- Babysitting (fee)
- 1 king or 2 twin beds
- Ceiling fan
- Cable/ Satellite TV
- In-room safe (fee)
- Mini-bar (stocked with soft drinks & beer)
- Full bathroom
- Balcony or terrace
- Max occupancy 3 adults or 2 adults when sharing with 2 kids
For the Kids - Kids Club for ages 4-12.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Bahia Principe El PortilloSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Crta. las Terrenas - El Limon, km 4, Las Terrenas Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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