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Grand Paradise Samana

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  • Overview
  • Reviews
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  • All Inclusive Features
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Overview
Enjoy the breathtaking natural beauty of Samana, and the Grand Paradise Samana especially early in the year (January to March) when you may be able to see humpback whales just offshore.
 
Location: Directly on Playa Las Galeras on the magnificent Samana peninsula, 90 minutes away from the new Samana airport. Approximately 25 minutes from the town.
 

tripadvisor Traveler Reviews
  • Carlos E :
Not worth it!!!! Look for something else.

Don't waste your hard earned money and time at this resort. If you are looking for a fun vacation. I was upset within the first 5 minutes of being here. First the place is hard to find, I drove there and almost got lost since there is not signs to guide you.Upon my arrival I walked to the front desk without being greeted by anybody. I inform the receptionist that I had made a reservation, he looked for a form for me to fill out and then walked away. He then gave me a wrist band. The after a long period of awkward silence, the receptionist asked when my wife was arriving to the hotel. At which time I informed him that she was waiting in the car and that i did not know that she was needed for check-in. The receptionist did not apologize or anything as I went to look for my wife. During the check-in process I was not given a map of the area. I was not told what was available in the hotel or even how to find food. After the check-in processes was done I was told to move my car from the front of the hotel and that someone would guide me to my room. I parked my car and came back to the lobby to await for somebody to show me my room. I waited for at least 10 minutes. Before somebody came up to me a asked me if I needed help. I was taken to my room and then to the restaurant. After I ate. I had to come back to the front lobby to ask for direction to my room since they were never given to me and I was driven to my room on a route that was long to walk. At this time I requested a map and was told what was not included in my reservation. All of the activities advertised by the hotel is from a third party and nobody from the hotel would help you arrange any of them. NOthing is provided by the hotel except for food and beverages, Which are the only good thing about the Hotel. Very few of the people that work here will give you good customer service. I was treated well by one of the bartenders, At the restaurant I was asked if I wanted a drink, but before I could answer the waiters walked away. The room was very nice, i have no complains about the room. If you want good food go here if you want more than that go somewhere else.

  • John_LJ1 : London, United Kingdom
Not good

Paid a large sum for 5 night stay. Booked directly via official hotel website. On arrival, check-in staff informed me that I was not entitled to use all facilities (pools/bars etc) because I was not a 'premium guest'. This was not made clear at the point of sale, and I would not have booked the hotel if I had known that guests are not be able to use all facilities as advertised. It is worth noting that such dishonest business practices are incompatible with the Consumer Rights Act under english law. The staff then slapped a band on my wrist that indicated to staff and guests alike that I was a lower priority guest. As a consequence, the entire stay felt like being a second class citizen in an apartheid society. Some staff were nice, but most were unhappy and fed up of dealing with guests. Perhaps understandable when you realise that staff live in barrack style accommodation, reminiscent of the mega chinese factories where workers are crammed into on-site dorms. The staff at the front desk where particularly disrespectful and took every opportunity to upsell and extract additional money from me. "You'd like to use the pool?... you'll need to pay extra for that... you'd like to go for a walk?...You'll need to pay a guide to do that... you'd like to leave the hotel complex? You'll need to pay my mate the taxi driver an extortionate, inflated price to do that."Additionally, during two of the 5 nights of my stay, the entire hotel grounds were fumigated with pungent and noxious insecticides. Not ideal for the health conscious or those with children.The private beach was also very disappointing. Most of the palm trees have been chopped away and the whole beach has been turfed over with grass so that it looks more like a golf course. There is only a very small strip of sand by the water remaining.Never again.

  • Jeremy85100 : France
Nice hotel though needs still some improvements

This hotel has a great location in a lovely bay though it needs some improvement in the access and cleaning gardens. The rooms are nice. The staff is nice but slow. Food is nice too and varied. Wifi is not very good and you have to pay for it.

  • Jan D : Ostrava, Czech Republic
Remarkable experience

Let me summarize in points below our April 17 11-day stay at sensational hotel Grand Paradise Samana.ROOMFirst and foremost the reception figured out our check-in earlier than it is usual. We got room number 5305 at 12am (not a villa but a part of 3-floor building in front of small premium pool with beach view). The room was very cozy and modern-looking equipped with two large beds, stylish chair, LED TV and other basic furniture. Where I was really satisfied was the bathroom - very clean, superb looking with large shower. Towels were changed when you wanted, you just need to drop them into shower (so daily if you want to). Just see the photos below.BEACHWe were astonished by the hotel beach. It has so many picturesque views! Whole beach is surrounded by tall green palms with white sand beach underneath. Sand is very clean and soft however in the early morning you can see some sea-grass pulled from the water. Nevertheless staff cleans the beach daily in morning so don't be afraid you will not experience any grass on the beach during day.POOLFunny thing is we have never tried any of the hotel pools. We are very-beach people. However pools were three (main - Burren bar, Cooee and Premium in front of our facility) and in my opinion in very great condition - clean, large, refurbished.BARSIt took us a while to get it from the hotel map where all the bars are but what's more important is that they serve really good pina-colada. The best bar is definitely Burren at the main pool. Stylish looking, very modern (little bit of hip-europe style) with very good staff. Beach bar as well as the sport bar are good in older-style facilities but serving still the same quality of drinks like Burren. One point here - beach and sport bar were not able to serve some drinks for 2 days of our stay - there was lack of juices.RESTAURANTSConsider it like my and my girlfriend's opinion - forget the Sea Scape restaurant as well as Michelangelo's. Use only Aseradero - the main restaurant. Aseradero serves all courses/dishes in very good quality. There is a food-style change every night (Mexican, Italian, etc.). What we really loved was the breakfast - superb crepes and really fluffy awesome pancakes, super experience.FUN/RELAX at the hotelHere we were little bit displeased. While we had 3 rainy days (whole day of rain) there was noting to do (ok, you can play table football or watch TV...). The animation team was really disfunctional. Here I need to say that you can find two teams there - private (from a travel agency) Maxiclub and hotel-operated animation team. Don't know how they co-operate but Maxiclub people got intouch with us as well and the quality of their service was exceptional - Steffano (Italian guy) really thank you. Let me build up here - what I really expect from an animation team is that they can offer you fun or relax in time when the weather doesn't allow you to spend time at the beach or other outside facilities. We can't even find the animation teammates once...FUN/RELAX outside the hotelDefinitely go to Playa Rincon, the best beach in Dominican Republic, spend at minimum two days there, you will be astonished. Long (2+ km) white sand beach with minimum of people (stayed whole days and got in touch with 6 people). Find prices of hotel-taxi service in attached photos.Don't expect anything from Las Galeras, it is a typical Dominican village - dirty and full of crap-stuff.Visit El Cabito, really superb cliff with some great views on the ocean.ROOM SERVICEHere I strongly recommend to hotel management - take an eye on the room service - they were visiting our room 3-4 times a day. I really don't want to be disrupted every hour and I need to connect an additional buildup - start using "Do not disturb me" cards on door-handles + distribute also Coke Zero/Light to the fridges/minibars at the room.SUMMARYGreat vacation, splendid hotel resort with picturesque caribbean white-sand beach (even it is ocean) and marvelous food. I definitely recommend you to visit this resort. at minimum for 10 nights.

  • Jay K : Thorold, Canada
Jay

This place was awesome !!! great staff although a language barrier was still fairly easy to communicate,there is a lady named Betty who works the pool bar at night was super awesome she even made are friends one of her special drinks ,food was awesome!!! beach is clean and a ton of chairs. If you do the rum boat excursion ask for a tour guide by the name dave he was awesome I would definitely recommend this resort That me and the rum tour guide dave

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • A la carte dining (some menu items with supplement, reservations required)
  • Wine with meals
  • Mini-bar (water and soft drinks)
  • Unlimited local drinks
  • Afternoon tea and snacks
  • Midnight snacks
  • Free admission to the disco (local drinks included)
  • Daily activities program
  • Nightly entertainment
  • 1 hour/person/day: bicycling and non-motorized water sports
  • Snorkeling
  • Kayaking
  • Sailing
  • Windsurfing
  • Tennis
  • Volleyball
  • Aerobics
  • Archery
  • Mini-golf
  • Bocce
  • Badminton
  • Shuffleboard
  • Ping-pong
  • Pool table
  • Dance lessons
  • Introductory scuba-diving lesson in pool
  • 284 rooms in a 5-storey building and 50 bungalows
  • 3 Restaurants including 2 a la carte (Seafood)
  • 4 Bars
  • Disco
  • 2 swimming pools and 1 children pool area
  • Lounge chairs and towels (pool/beach)
    Other amenities (fee):
  • Scuba-diving centre
  • Snorkeling tour
  • Horseback riding
  • Deep-sea fishing
  • Beauty salon
  • Gift shop
  • Internet access
  • Laundry service
  • Medical services
Superior Rooms include:
  • 2 double beds
  • Air conditioning
  • Satellite TV
  • Full bath
  • Hair dryer
  • Telephone
  • Safety deposit box (fee)
  • Internet (fee)
  • Mini bar (soft drinks)
  • Terrace or balcony
  • Garden, pool or ocean view
Villas include:
  • A Living and a Bedroom area with a Mezzanine
  • Full bath
  • Terrace
  • Kitchenette
  • 1 Queen size bed
  • 2 Twin beds
  • Telephone
  • Satellite TV
  • Sofabed
  • Mini bar (soft drinks)
  • Walking closet
  • Air conditioning
  • Hair dryer
  • Safety deposit box (fee)
  • Garden, pool or ocean view
Kids Deal - Children 6 and under stay and eat free when sharing with 2 adults. Pay only airfare. 7-12 years limited availability. Max 2 kids.

For the Kids - Kids' Club for ages 4 to 12, Children's pool area, and Babysitting subject to availability (fee).

Honeymoon Bonus - Honeymooners receive a fruit basket & a bottle of rum in room upon arrival. Request at time of booking. Proof of marriage required at check-in.

Wedding Packages - Are available. Please inquire for more details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Paradise Samana
    Samana,Dominican Republic

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Paradise Samana
Las Galeras Dominican Republic

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.