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Our OpinionA stunning hotel set on Cayo Levantado island. This is the only resort on the island, making is a great place for a secluded, relaxing vacation. At 195 rooms, the Bahia Principe Cayo Levantado is smaller when compared to some of the other Bahia Principe resorts, but the service and attention to detail her are a step above. A great spot for couples looking to getaway. One important note, packages to this hotel sometime fly into Puerto Plata, making for a very long transfer ride.
Luxury Bahia Principe Cayo Levantado is set on the secluded island that bears the same name as the hotel. Enjoy luxurious accommodations along with a great selection of restaurants and bars all set amongst some of the most beautiful scenery in the Dominican Republic.
Located in the center of Cayo Levantado island is a stunningly attractive natural environment, the spa is impressive. Cayo Levantado is one of the world's most beautiful islands and an ideal place to enjoy a comfortable luxury vacation amidst matchless natural surroundings. The wonderful Luxury Bahia Principe Cayo Levantado resort offers all the necessary amenities to turn your vacation into a dream trip.
Location: Beachfront on its own private island, 60 minutes from Samana El Catay Airport, 4 hours from Puerto Plata, a 10 minute boat ride from the island to the mainland.
Just having returned from Cayo Levantado, I would say that it truly is something special. The fact that the resort is on an island, makes it unique. The bus ride from the airport to the dock is approximately 45 minutes. One could see the devastation to the farmers' fields by the unusual torrential rains the area had just had recently. Part of the road had been washed away. The boat ride to Cayo Levantado was about 7 minutes but it takes about 20 minutes for check-in and bags to be loaded before we set sail to the island. The resort itself is strikingly beautiful with lush greenery and an array of different styled accomodations, from the large multi-level main resort to the small cottages and eight-plexes. We were in room 5102, one of the eight-plexes overlooking the beach. We had a very large room with a spectacular view. The staff, particularly at the main lobby were very friendly and really made an effort to please. The wait staff, while friendly do not speak much English. This is really sad because if they were able to communicate a little better, they would make more tips because they would be able to strike up more of a relationship with the customers. The food was quite good, with a large variety of different options, particularly in the buffet. Do not book an a la carte restaurant on Thursday because this is the night the hotel pulls out all the stops! They had roses for the ladies, kir royale waiting for you as you arrived. And then there was the buffet fully loaded with lobster, shrimp, crawfish, crab, etc. Amazing. Our Air Canada rep, Joel needs a shout-out. He not only told us about the buffet on Thursday night but also recommended a terrific excursion to the Hiatises National Park by boat and visit to two caves. A really nice half day excursion well worth the $85 per person. However, what really stands out for me about Joel was that he came to my rescue when I had developed an eye infection (conjunctivitis) that required medicinal eye drops. He went to the pharmacy and picked them up for me. We were going on the excursion when he said he would have themfor me and sure enough he was waiting with drops in hand at the dock as promised. He was not looking for a handout but we gave him a generous tip for his kindness. One thing to be said about everyone we encountered, no one expected a tip, from the waiters to the tour guide, etc. Very refreshing. A dollar or two here and there was much appreciated. The maids were very hard workers and left your room spotless each day. They deserve a good tip! While the resort is truly beautiful, one must know that distances can be great if you are at one of the farther rooms and that there are lots of stairs. However, one can easily get picked up and there is an elevator from the beach to the upper level. We happened to be visiting during a particularly rainy time and there isn't much to do when it is raining unless you leave the island. The beaches were nice, one side with large waves and the other just metres away had smaller waves. However, both beaches were extremely small. For us, this was the biggest disappointment as we love to walk the beach and have wonderful memories of the beach that goes on forever at the Gran Bahia El Portillo Resort on the mainland of Samana. The public beach isn't all that exciting but you can bargain with the merchants there if you want to purchase souvenirs. All in all, Cayo Levantdao is a very special place and is worth going to. We met a couple who return each year.
Visited hotel for 2 weeks from 12th November to the 26th November let's start with the bad parts of holiday the transfer from airport is 4 hours if you can get a taxi it's quicker we arrived late Saturday night so not much time to look around so waited for the following day main building lovely and also our accommodation but we went to beach area we found it to busy and beach very dirty and all activities only happen there which is a shame also lift not working if you a older person no way you can go to beach or beach pool the rest of hotel is superb the main pool is quiet and nice and clean so the rest of holiday spent there as it's relaxation what I want weather not good but still warm food very good tried the don Pablo a la carte nice but not really my cup of tea not really a beach holiday would I go back although nice no I don't think so
Let's start with the positive: the beach is beautiful and private with lots of chairs and tables, the rooms were clean and the food was up to standard. We had one very helpful server during our stay Manaury, he went above and beyond to try to get us whatever we needed at meals. Now the things that need improvement (all of this is based on the price we paid for this resort as opposed to other resorts that I have stayed at for half the price with the same or better quality):-when we arived after a full day of air travel and a 45 minute bus ride, we were exhausted and starving. You are required to check in on the main island before boarding the boat to get to the resort. There were no drinks(other than warm bottles of water) or any sort of appetizers or snacks available to hold us over till we reached the resort. we had to stand in line to check in (there were at least 20 couples checking in at the same time) and then we had to wait for the boat to return after taking the first load of people to the resort because there was not enough room on the boat for all if us. I would say it took at least an hour and a half to check in and get over to the resort, all the while with nothing to eat or drink. I was expecting alot more for the price we paid.-when we checked into our room it was very nice and clean but I wasn't blown away ... it didnt even have a view of the ocean. I have stayed at resorts that were just as nice with a better view for far less money. Also, we got stuck in the room under the stairs and the supply closet for the cleaning staff was right outside our door, they were SO loud every morning, impossible to sleep in at all.-If you managed to sleep in at all you had to make sure that you were at the buffet or snack bar before 1030 or else there was NO FOOD AVAILABLE until noon. you could order room service anytime but I have never stayed at any resort that didn't have at least a snack bar open all day. the first morning we slept in we had to jump through hoops to get anyone to make us anything to eat, they wouldn'tn deliver room service to the snack bar and then I had to raise a big stink to get the snack bar kitchen staff to make something for us, I don't understand what the huge issue was. Also, don't try to take your food out of the snack bar area. A friend of mine was sitting at the pool chairs and I went over to eat my meal with her and I got reamed out by the manager. "MUCHO PROBLEMA" he kept saying to me about eating my food on a pool lounger RIGHT outside the snack bar. I don't understand what the problem was? I'm an adult and not going to be making a huge mess or anything.-the beach only had one tiny bar for the entire beach. Getting a drink on the beach was insane. If you were lucky enough to sit at a spot with a server you were okay, but trying to get a drink at the bar was at least a 10 minute process.-watersport equipment is all extremely old and worn out, wen took out the katamaran and could only get it to sail on one side because of all the holes in the sail. boogie boards were pretty much ready for the trash.-they NEVER had pool towels, THIS IS A BEACH RESORT!!! LOL-by the fourth day of our stay the front desk had conveniently run out of dollar bills to get change and never got anymore in for the remainder of our stay- the drinks at the disco were horrible if you were lucky enough to have the bartender even be there. He was often gone for so long that my husband would just go around the back of the bar and make our own drinks.All in all it was an enjoyable stay as we had great company with us but as for the resort itself, we will never be going again and I would definitely not recommend it for the price. I have stayed at comparable resorts for FAR less. It seemed like that they were more concerned about the silly little luxuries (like scents in the room and butler service) than they were about the important stuff like food availability and having clean pool towels
After reading so many fabulous reviews on Trip Advisor we thought we were in for the holiday of our dreams. After spending 2 weeks at this location my husband and I can only think that the people who reviewed have not travelled to many other places. We are not hgh maintenance travellers and understand things will be different then we have at home and usually embrace this. We have however found many other hotels for the same or less money throughout the Caribbean that truly deserve the 5 star rating and as a result have visited some of them more than once. We would give this a 3.5 to 4 star at the most.The grounds are stunning and well manicured but our overall experience factoring room furnishings, bed comfort, food quality, drink quality (agree with many other posts that alcohol is either watered down or not included in the drinks), spa services and the facilities overall left us with a feeling that we overpaid.Bahia seems to have a strong following of people who are happy with their service levels though so I don't anticipate they feel they need to make an effort to improve. We however won't return or recommend this location to others and would suggest you look at other options.
My husband and I decided to renew our vows at this hotel as we have stayed in quite a few of the grand bahias and this one seemed extra special because of its location. We had our hopes set quite high as it was such a special occasion and we were not disappointed. The hotel was awesome for a start, we had kindly been upgraded which was pleasant surprise. The location was beautiful, breathtaking and romantic. The staff could not do enough for us, we really were blown away with the service and the amount of effort that all of the staff went to ensure we had a great stay. We loved the food, we went to all of the restaurants more than once and really enjoyed the cuisine. I'd like to say a massive thank you to Sharlin our wedding co-ordinater for organising our renewal so well and Indira who was my first contact. We Cannot rate this hotel enough.It was the best holiday we have ever had. THANK YOU XX
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks and afternoon tea
- 24-hour room service
- All drinks (Domestic brands, Domestic beer, House Wine, 24 hours)
- Evening entertainment
- 195 rooms
- 1 buffet restaurant and 3 a la carte restaurants (Mediterranean, International, Seafood, Italian)
- 4 bars including Lobby bar, Snack bar
- 2 outdoor pools
- 1 tennis court (not lit)
- Sauna (fee)
- Boat shuttle to the mainland
- Shopping nearby
- 2 double beds or 1 king-size bed
- Full bathroom with shower and hydromassage tub
- Bathrobes, slippers
- Satellite TV
- Alarm clock
- In-room safe
- Balcony or terrace
- Don Pablo Collection bathroom amenities
- 40 m2
- Occupancy up to 4 persons
- 2 double beds or 1 king-size bed
- Full bathroom with shower and hydromassage tub
- Living area with sofa
- 69 m2
- Occupancy up to 4 persons
Honeymoon Bonus - Receive a fruit basket and bottle of rum in room. Marriage certificate dated within the last 6 months is required upon check-in
Romance Bonus - Wedding and Honeymoon packages are available at a special price. Please inquire for details.
Resort Location Map
Luxury Bahia Principe Cayo LevantadoSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Isla de Cayo Levantado Bahia de Samana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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