- What's Included
- All Inclusive Features
A stunning hotel set on Cayo Levantado island. This is the only resort on the island, making is a great place for a secluded, relaxing vacation. At 195 rooms, the Bahia Principe Cayo Levantado is smaller when compared to some of the other Bahia Principe resorts, but the service and attention to detail her are a step above. A great spot for couples looking to getaway. One important note, packages to this hotel sometime fly into Puerto Plata, making for a very long transfer ride.
Luxury Bahia Principe Cayo Levantado is set on the secluded island that bears the same name as the hotel. Enjoy luxurious accommodations along with a great selection of restaurants and bars all set amongst some of the most beautiful scenery in the Dominican Republic.
Located in the center of Cayo Levantado island is a stunningly attractive natural environment, the spa is impressive. Cayo Levantado is one of the world's most beautiful islands and an ideal place to enjoy a comfortable luxury vacation amidst matchless natural surroundings. The wonderful Luxury Bahia Principe Cayo Levantado resort offers all the necessary amenities to turn your vacation into a dream trip.
Location: Beachfront on its own private island, 60 minutes from Samana El Catay Airport, 4 hours from Puerto Plata, a 10 minute boat ride from the island to the mainland.
Stayed in Villa #1 from April 15-25. Suite was big and beautiful and close to the main lobby. Swimming pools very clean and warm, beach is very small and very very windy. Service and food were outstanding with a good variety, we ate in two specialty restaurants, the steak house and the Mediterranean which were very good. The only thing is it very very hilly, yes they have shuttle service but there is no flat areas to walk, these hills can be very taxing. We did enjoy it the trip but will not return, It rained 8 of the 10 days, no one could do anything about that
My wife and I visited the resort in the first week of April. Overall we enjoyed our week there. The grounds and the pools are very nice. We stayed in the main building on the 5th floor. There are a lot of advantages in this location. It's very near to the buffet restaurant where we had breakfast every morning. The evening entertainment is there and there is a nice bar in the lobby.The one downside to our room location was that the elevator only went to the 4th floor. Apparently the 5th floor was added later. This may be a problem for someone who has trouble with stairs.The food at all locations was excellent. We especially enjoyed Don Pablos and they went out of their way to make us feel special on the night we celebrated our 30th anniversary.The house red wine was very ordinary. The mixed drinks were good and they had premium spirits.Both of the pools were very large, the water was warm and it was never too crowded in the water to go for a swim. The first couple of days we waited until after breakfast (10ish) to go to the pool and found it difficult to get a good location in the shade so the rest of the week we went down before breakfast (8:00) and put towels on our chairs to save them.The private beach has a calm side and a rougher side. Very swimmable on the calm side. The beach is not very long, so don't expect to go for long walks on the beach. Of course you can walk back and forth to get your exercise. The water in the ocean was as warm as the pool. Nice!The staff at the hotel were very friendly and seemed to have a good attitude.As others have mentioned this seems to be a resort for an older crowd. The average age seemed to be around 50. This was fine for us.There are a lot of small to somewhat steep hills, but nothing was more than a 5-10 minute walk and if you were in the main building you could take the elevator to the 3rd floor and get off on a level that was at the upper pool only a few minutes away. We didn't figure this out until the second last day. There is also an elevator that takes you from the lower pool level by the beach to the upper level pool.I did not give Cayo Levantado a 5 star review for 3 reasons:1. The gym was one of the worst I have seen at a resort. The aerobic equipment was very old and didn't work very well. The room was always hot, even though the A/C was going constantly. The universal type weight stack was old and outdated. The floor mats were very dirty. There were no exercise balls or foam rollers (things that are cheap to buy and in most gyms these days). While I was there I saw several guests pop their heads in to take a look at the gym and hardly anyone came back. I know that most people don't use a gym on vacation but for those of you who do, this place is not for you. Considering they describe themselves as a luxury 5 star this was disappointing. The tennis court next to the gym was OK but does need reconditioning. I hate to dis anyone, but the young man who was the attendant at the gym seemed uninterested in being there and didn't know how to operate the exercise bike (circa 1995). The instructions on it were in spanish and he didn't speak english. I finally figured it out and told him how it worked (so he could help other guests) with the use of a translation ap on his phone. That worked well.2. The entertainment in my opinion (hey I'm no Simon Cowell) was very average. A lot of it was dancing to recorded music and the dancers while giving it a good try were not that good. I would have liked to see more live music in the lobby or just off the lobby outdoors. As it was, one night they had a guy playing keyboard with no singing and another night it was basically the guests entertaining themselves with a form of a kharaoke contest. 3. Our room had some issues (not enough to spoil the vacation) that were never dealt with even though we phoned the front desk and personally advised David (I think that was his name) a guest services manager. The ceiling fan would only work at warp speed as the pulldown chain would not work and the bathtub was configured so that the water from the shower pooled and overflowed all over the floor. We fixed it ourselves by damming it up with towels. An interesting characteristic of the bathroom (that we didn't tell anyone about) is a door stop on the floor right in front of the toilet. I think I stubbed my toe on it at least once a day. If I could have found a philips screwdriver I would have removed it (the door had a stop on it that prevented it from banging the toilet, but I guess floor thing was a fail safe system.All in all it was a nice trip and if these 3 areas were addressed it would be a great place to visit again.
We decided to try something new this time around and won't be returning.It was a short drive to the dock and an equally short boat ride to the island. The water was a bit rough but I had my ginger capsules. The boat has a set schedule but there was a little building you can sit and wait in on the dock. When we finally arrived on the island, we were given wristbands and a cold drink. We had a beach villa which had nice terrace with outdoor whirlpool, 2 loungers, 2 chairs & table, ceiling fan. It is one storey so we only had neighbours on both sides of us so it was quieter. Inside, there was a sitting area with tv, step up & huge bed, tv, closet & drawer space, safe, mini fridge, 2 ceiling fans, umbrella , bathrobes, and slippers. As stated in many reviews, the room was very dark, there's only one hook in the bathroom and the beds were very firm. The bathroom was huge with a jacuzzi, a his and hers sinks, enclosed shower & enclosed toilet with bidet. You were provided with loofah, shampoo & conditioner, Shower gel, soap, and dental kit. We asked for lots of water to brush our teeth with because the last time we were here, we all got sick. The mini fridge was replenished daily but only Pepsi products. We did not use scent for room or pillow menu so can't comment on that. The free wifi was very slow. Outside in our fenced in terrace, we used the outside whirlpool but there wasn't much privacy as passerbys can see in. Their website stated that there were hammocks for the beach villas, however, it only appeared when we asked our butler about it.Having been at other resorts where we had spectacular views of the ocean, our view was blocked by volleyball court, trees & slats. The butler was useless and not like the ones on Celebrity cruises.We spent most of our time by the pool because the beach area was very small and crammed in. Forget about the public "Bacardi beach"...it was ghetto. Lots of people from cruise ships would pay for excursions here, however, they could not cross into the resort side. We quite enjoyed the upper pool which was quiet but more shallow. The bar service was excellent. The loungers by the pool were comfy and padded but the ones by the beach were not. You had to trade in your towel ticket for a towel and only one per guest. We did go out in the 2 person kayak one day and that was fun. No problem getting one. When we went in March, whales could be spotted from the resort...very cool! On Friday, a hotel rep came by and spoke to us about our experience at the resort but we didn't feel like we were heard (she had nothing to jot down notes with, etc)At the beginning of the week, we were accosted by the people,dressed in white shirts trying to sign you up for this timeshare presentations. The food was one of the most depressing parts of the trip. On the day of arrival, while we were waiting for our room to be ready, we tried the beach restaurant for lunch. We were fairly hungry because we were up early travelling. It was alright and our first experience with service was not good. We were told that our butler would come get us when our room was ready. We kept waiting at our outside table and saw him walk by several times. Our table was cleared which should of been an indication that we were done but it wasn't until we approached the butler that he said our room was ready; he could of approached us to see if we were done. Later that evening, we ate at the main buffet. It was Oriental night and it was not a good experience: not many vegetables and many items were fried. I went to bed crying and almost wanted to leave immediately. Fortunately, the food improved slightly due to the specialty restaurants we were able to secure reservations to. The Rodizio restaurant for dinner was surprisingly good, the grilled vegetables was the most vegetables I ate all week. The Don Pablo restaurant service was good but the food was salty and no vegetables in sight. The staff here were not accommodating at all; when I tried to request for more vegetables from another dish I saw on the menu or tried ordering 2 entrees, they gave me a flat out no answer. The seafood gala was ok but it was a nice touch to hand out roses for female guests. I would suggest going to the main buffet for lunch or in the rodizio restaurant instead of the beach restaurant. Loved the fresh fruits available:guava, passion fruit, papaya, pineapple, melons but there were no coconuts. Overall, the desserts were not very good with the exception of the Mediterranean restaurant. The one thing we enjoyed at the beach restaurant was the ice cream.
We choose this time Cayo Levantado for many reasons and we were very glad and impress with the changes. Starting with the management, Mrs. Sigi G., GM, Mr. Carlos R. & Mr. Jauma F., Assistants GM, all the staff was all the time around and attentive towards all the guests of the resort, which shows that management and the entire team care about the wellbeing of the guests.Villa suite: spacious with a magnificent view from the balcony, a wonderful surprise of decoration, great job guys.Main buffet food: healthy choices for breakfast ,yogurt , fresh fruit, omelet station, variety of breads, Hams, Longanisa, and for lunch tasty beef meat, chicken , salads ,fish, soups , veggies; there’s something for everyone. Jose Martinez, Maître D’ and his team, is a very dedicated one.À la Carte Gourmet Don Pablo: we have the pleasure to enjoy a gourmet dinner in a great ambiance, it was our favorite restaurant and the team starting with Agustin M., Maître D’, Margarita, Jahaira, Jose, Miguel, and every member of the staff deserved a recognition for been so attentive to guest .Lobby bar and Beach bar: Everything is top shell liquor you get specially Mojitos, Pina colada, mama Juana for those that require, and scotch, rum, vodka, gin, etc. Julian the manager of the beach bar will do and provide for individual taste. At the lobby bar I do recommend Calibri is a cocktail prepared with fresh fruit ask Walky the bartender at the Lobby bar.Beach: crystal clear water all around the island and plenty of chairs on the beach, and also a beach volleyball court.Pools: there are three polls around the island, my favorite is just steps to the beach, for those that like a quite area there’s the quite pool with a bar.Beach Restrooms: neat and clean several times a day. Martina and others keep it clean.Gardens around the island: professionally well maintain.Cayo Levantado team deserve a recognition for their outstanding and professional services to us.We will be back very, very soon.To all that make us a very pleasant stay Thank You! We know that you really care for customer service.RC
We stayed at the resort April 16-23. This was our second vacation here and it will not be our last. We have traveled to the Caribbean the past 11 years and this is by far our favorite! First the front staff are absolutely the best! When we arrived our room was not ready yet and after enjoying a delicious lunch in the buffet, they arranged for a room for us to change into our bathing suits so we wouldn't miss anytime on the beautiful beach. We had emailed in advance asking for the same villa we had stayed in last year and they did not disappoint, not only the same villa but the same room. They also had sent us a bottle of champagne and chocolates to celebrate our "anniversary". Through-out the week anytime we saw them, they greeted us with a genuine smile and always asked us if there was anything they could do. This also included our butler who checked on us frequently during the week and even surprised us with a bubble bath on our last night. As mentioned above the food at the buffet was delicious! We never had a problem finding something to eat. The problem was trying to choice as we wanted to try everything! Cudos to the chefs and the fantastic wait staff! The food was the best and we always felt well taken care of and never thought we were being ignored. They really know how to make you feel special. The Don Pablo al a carte was our favorite. It is a great experience. The room could not have been better. We stayed in a Junior Suite Superior with a view of the ocean. It is a nice size with a comfortable king bed. The balcony was very nice as well. The room was always clean and the mini bar was restocked daily. The property is breath taking! The gardeners are always trimming and pruning and take great pride in their work as they should! The beach is smaller than many we have been to but it is plenty big enough for the amount of guests here and with 3 pools to also choose from, there was never any issue of not finding a lounger. The management team is incredible. Everyday they are in the restaurants and through-out the resort. They are highly visible if you have any concerns and they show their staff by example what they expect of them. They are clearing tables, serving drinks or interacting with the guests. Well done! Well done! Overall I would highly recommend this resort! If you are looking for a relaxing, enjoyable, romantic vacation this is definitely the place you are looking for! Do not hesitate! Thank you Luxury Bahia Principe Cayo Laventado for a beautiful vacation! We will be back!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks and afternoon tea
- 24-hour room service
- All drinks (Domestic brands, Domestic beer, House Wine, 24 hours)
- Evening entertainment
- Free Wi-Fi throughout the hotel (2 devices)
- 195 rooms
- 1 buffet restaurant and 3 a la carte restaurants (Mediterranean, International, Seafood, Italian)
- 4 bars including Lobby bar, Snack bar
- 2 outdoor pools
- 1 tennis court (not lit)
- Sauna (fee)
- Boat shuttle to the mainland
- Shopping nearby
- 2 double beds or 1 king-size bed
- Full bathroom with shower and hydromassage tub
- Bathrobes, slippers
- Satellite TV
- Free Wi-Fi (Premium available for a fee)
- Alarm clock
- In-room safe
- Balcony or terrace
- Don Pablo Collection bathroom amenities
- 40 m2
- Occupancy up to 4 persons
- 2 double beds or 1 king-size bed
- Full bathroom with shower and hydromassage tub
- Living area with sofa
- 69 m2
- Occupancy up to 4 persons
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Honeymoon Bonus - Receive a fruit basket and bottle of rum in room. Marriage certificate dated within the last 6 months is required upon check-in
Romance Bonus - Wedding and Honeymoon packages are available at a special price. Please inquire for details.
Resort Location Map
Luxury Bahia Principe Cayo LevantadoSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Isla de Cayo Levantado Bahia de Samana Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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