Viva Wyndham V Samana
- What's Included
- All Inclusive Features
I expected a little more than that for the money we paid . overall the staff is polite except for the chef behind who cooks your hot meal ( I'm referring to the light skinned man) always have to call to get out towels as they are always out . I called room service couple times and they didn't answer and of course they didn't have the courtesy to call us back Food is very repetitive , very plain and coldOverall I'm very disappointed as i was expecting a 4.5 star resort ... Air transat should be very clear on that
Nice bus ride ,nice to see the scenery,Greeted with a drink when we got there. Traveled with best friends ,and they are our family .We had room 2304,great room ,beautiful view of the ocean ,but our friends didn't have such a nice view,great food ,but one thing I would like to mention the meat down from the pasta bar ,there was raw pork to put on the grill ,but no sign to say raw ,and my friend took some thinking it was salmon,and ate it ,so they need to mark it ,that says it's raw,every thing else was very good,Everything is very close ,alicart restaurant's were very good,Fusion was the best ,The staff very friendly ,The enternanment activity staff were the best most of there name ,Giana,Mary,Chocolate,Miguel,Josgt,Jennifer,Nicki,Luz,Carlos,they would great you every morning , at the beach never bug you join in a activity,
My boyfriend and I stayed here for four days over New Years Eve and generally had a great time. There are a few big opportunities for improvement that would really make this hotel great. Here is my breakdown:The great: -FANTASTIC beach (no rocks, swimmable, good for body surfing, not crowded, lots of seating including beds, chairs etc)-All motorless equipment is free to rent and is in good condition (SUP, boogie boards etc)-the event staff is great-hilarious (Jordon, Chocolate, Nickie etc) and so much fun. They are a HUGE asset to the hotel. There are always lots of activities but you never feel disrupted or pressured to do them (bingo, frisbee, dancing..)-The cigar shop is tiny but very well-stocked with Cubans and DR cigars, Allan was AWESOME and we loved stopping by to chat with him.-The rooms and grounds are well maintained and beautiful. We had a wonderful view. We were supposed to be in a room with a plunge pool and the room was not available for the first night so the hotel put us in a 3rd floor room with a beautiful view and gave us free 30 min couples massage. We ended up staying in the room for the rest of the trip because we loved it so much. Well done, Wyndham!-The spa is BEAUTIFUL-The NYE party was a blast and very well done-Most of the staff was very nice and helpful except for some of the staff in the lobby and at the beach bar (detailed below)-There are plenty of nice seating areas to hang out and read, play games, etcThe bad-Quite a few of the reception guys and the female guest services lady in the lobby were rude and unhelpful, I went to check out around 6:45am on 1/4/17 (taxi waiting) and the man at reception refused to check me out and went and got breakfast instead. I finally found him at the breakfast buffet and told him that I refused to wait any longer and was leaving without paying my bill ($20 for laundry) and he finally came and checked us out with his bad attitude. Seriously. Also, on 1/2/17 around 5pm, I tried to confirm and pay for a scuba dive the next day. The guest service lady was not there (and never remembered me or was helpful when she was there anyway...). I asked the reception guys if they could help and they told me to come back at 9:00 pm. I did and she was still not there. I nagged them for the next 90 minutes until they finally called and confirmed my dive for the next morning. They were extremely rude, condescending and unhelpful. Also when you check in, no one will tell you about any activities etc. I was given a small pamphlet in Spanish to look at. -The bar staff at the beach is generally pretty rude and dismissive-As others have mentioned, the food is mostly mediocre. I ate a lot of pizza. -There are some mosquitos so bring your bug spray-The hotel charges $70 for sunscreen so bring your own!Overall, this hotel is a great value and the grounds are beautiful. I would recommend this hotel overall with some caveats. If management addresses the issues above, this hotel would go from good to great. The single biggest opportunities for improvement are replacing some of the lobby staff and improving the food.
I decided to spent 13 days in this hotel, that I chose due to its location, facilities and the wide variety of activities it offers. This sojourn was simply amazing and the staff extremely friendly and helpful. I can only recommend this hotel if you are looking for a paradisiac landscape and a place to recharge your batteries while meeting great people. The animation and sport teams are really committed to make you enjoy your stay and are really amazing (who would not dream of having yoga and relaxation classes in front of the beach in the morning, or enjoy surfing and bodyboarding every day?) Thank you all for your commitment, professionalism and kindness. Looking forward to coming back very soon!
Stayed from Dec 31 to Jan 7 2018. Resort is beautifully situated on an amazing beach. It is immaculately maintained. Rooms and grounds were beautiful. Enjoyed the vibe room which allowed for a great place to relax when not at the beach. In general service is good all over the resort. Maid service was at times awkward returning to add a missing towel etc. Not a big deal, but it was odd. This resort is one step away from being incredible - the food is good but not great. Buffet is small and limited, items were well prepared but variety was limited at lunch and dinner.. The a la carte restaurants were better, but lacked finesse and sophistication in presentation. Food was well prepared and seasoned but just lack the finesse of other upscale resorts. Bar service was good and drinks were prepared well. My spa experience was excellent. Very professional and situated just outside the main entrance, it provided an oasis for a massage treatment. Very impressed with their operation. Overall, i had a wonderful relaxing time. I loved the location and beach was beyond my expectations.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Unlimited a la carte dinners
- Unlimited alcoholic and non-alcoholic drinks
- Waiter service at the pool and beach
- Room service
- Non-motorized water sports
- Daily activities
- Evening entertainment
- 144 rooms
- 1 buffet restaurant
- 3 a la carte restaurants (Italian, Mexian, Asian)
- 2 bars including Snack bar, Beach bar
- 1 outdoor pool
- Golf nearby
- 1 tennis court (1 lit) on-site
- Jogging court
- Hiking trails
- Gift shop
- Spa (fee)
- Fitness facilities
- 1 king or 2 queen beds
- Bathroom with shower only
- Cable/Satellite TV
- Pillow menu
Resort Location Map
Viva Wyndham V SamanaSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Boulevard Turistico, Bahia de Coson, Las Terrenas 32000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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