Viva Wyndham V Samana
- What's Included
- All Inclusive Features
Full disclosure, I got a really good deal (750$cad including airfare from Montreal) so my expectations were low. But the place was great. Maybe my view would be different if I had paid 1400$...Nice little resort. Check-in was fast. The room is small but OK.Limited options for breakfast. For lunch, good pizza at the restaurant next to the beach. Staff was really friendly. √Ä la carte were good (not excellent but better than expected).Never a problem to get chairs in the morning. Only 5 umbrellas by the pool but always got one, and never got there before 10AM!! so forget to towel game, no need for that...
Amazing staff ( La Gata, Nicky, Mary and Carlos are amazing ) very attentive and make your stay a fun one. The hotel is absolutely stunning just like the pictures , the pool , the beach the views everything is just as advertised. I will definitely come back here ! The one con is that there is little music here , if you are looking for that this is not the place for you.
I Just got back from staying at the Viva Wyndham Samana. It was a beautiful resort and i had the best time there up until the very end. I would like to say that my problem was resolved at the end but it left a bad impression on me. I would consider returning but I had to write this review.Me and my friend received a warm welcoming and the staff embraced us with open arms. It was a very relaxing stay and the grounds were very beautiful. I believe I got a good value for what i paid. The Food selection was also good. Not Great but good enough for the amount of time i stayed. Where it went south for me was during my last night to last stay at the hotel. Our flight was not until 9pm on a Thursday night and we wanted a later check out at 2pm in order to enjoy the day at the resort and have time to change and get ready for our 3pm bus pick up - I went to the front desk the night before to ask for a late checkout and the person at the desk by the name of Victor said we would have to speak to the Supervisor in the AM because check out was at 10am and for an extension it would cost $50. The hotel was rather empty during our time and i found it odd that check out was at 10am. I looked at the Viva Wyndham Website to confirm this 10am check out and on the website it states check out is at 1pm. I went the next morning to the front desk and the Supervisor by the name of Junior stated that he was informed about our situation and would be able to give us a late check out at 1pm because regular check out was at 12pm. At this point ive been given 3 different check out times. I showed Junior the website and informed him that they are advertising a 1pm check out. He told me the website is a mistake and they can only accommodate a 1pm check out (we were requesting 2pm) I was hoping they would be able to give us a 2pm check out with no issues given the hotel wasnt that busy and the website was clearly stating a 1pm check out. After going back and forth with Junior (the supervisor of front desk) he mentioned to go have breakfast and return to speak to another person and Guest relations By the name of Edgar.We approach Edgar after breakfast and he asked to see the website claiming the 1pm check out and i showed him the site and he proceeds to mention that they are a Viva Hotel and I was on the Wyndham website. When you google the hotel it only directs you to the Wyndham website. He then gets very rude with me as i am trying to explain the situation and he says "why are you coming to me with this if you went to someone else already" - I then say ok well we will just take the 1pm check out and then he says "No you have to get out by 12" - I go to the Supervisor (Junior) and tell point out that he was offering the 1pm check out and he then says no and i need to get out at 12pm very rudely and says he never gave me that and he cant do anything for us because its not in his hands anymore. I asked if they are playing games with me and and are trying to pull one over with me. I got very upset and tracked down the hotel Manager. 2 employees were very rude to me and decided to tag team on me because I was presenting evidence of a hotel error. Luckily I was able to speak to one of the top Managers (his name was Juan) and he was kind enough to give us the 2pm check out for free and apologized profusely for his staffs inconsiderate behavior. Although at the end I was able to get a happy outcome- the situation was one that has left a bad taste in my mouth. I'd like to thank Juan for his help and all the other staff members who were good to us during our stay (La Gata, the animation team, Cesar, the staff in the morning Buffet) - they are the reasons I will return. Everyone needs to be aware of the false advertisement on the check out times. Or wyndham needs to be more aware of their sister properties.
My Fiance and I stayed at this resort from May 13th - May 20th.We have been to Samana before, and absolutely love the area, and decided to try out this resort! We ended up getting engaged on this trip as well, which made it all that more memorable!!!First off, let me start by saying that any negative reviews in the past are false. Before leaving for this resort, I had read a handful of not so positive reviews, and became a tad bit worried, but as soon as we arrived to Viva Wyndham V Samana, we quickly came to find that all negative comments were completely untrue!Check in was super fast and stress free (Which is how it should be!), and we felt very welcomed!The food is very tasty and the dishes were well thought out in the Al a Cartes. Lovely mix of flavours in each dish at every one of the Al a cartes. My fiance and I really loved the Fusion. (I have attached a few photos of what we ordered, and it was delicious!) I am not a seafood person, but I found the Snapper dish at the Seafood Al a carte to be delicious as well!The buffet is quite small, however, it had a lot of different options. The food was NOT cold. It was always either warm or steaming hot when we ate there, and bacon in the morning was ALWAYS available in front of the pasta/omelette station for your taking.The beach on this resort is gorgeous -- very picturesque, as they always are in the Samana area(See my photos under this review). There are large white bali beds on the beach that are free of charge and open for anyone to use throughout the day! The particular beach was a bit wavy, but made it fun for the water activities they had available free of charge. The free activities on the beach are as follows: Catamaran(small boat with sail), Paddle boards, Boogie boards, 1 and 2 person Kayaks, etc.)The hotel grounds and pool area are absolutely stunning, we were in love the second we arrived. Palm trees all over the resort, everywhere you walked, made it so beautiful and tropical! Not all resorts have this look and feel to them. The main pool is very large, with a generous amount of loungers, coconut beds, and bali beds for you to use at your leisure. Very relaxing atmosphere. The hotel is small, 144 rooms, and adults only, which we really enjoyed!!! I am an Early Childhood Educator, and I work with children on a daily basis, so this was a pleasant change of resort-type for me. I really love the fact that this resort was so small, quiet, and care free with regards to not needing a reservation for any al a carte, and also, no towel cards were needed here. You can take as many towels as you please at any time of the day.Every room comes with a Safe free of charge, and Free Wifi throughout the entire resort. The connection is really good, spotty sometimes, but that is to be expected!The VIBE rooms are my favourite. I definitely recommend spending the extra $, and booking one of those rooms(They are only on the main floor). It was a wonderful idea to have added the plunge pool in the back area with a very lovely lounging/sitting area. The plunge pool and main pool water was not cold!!! -- It was very refreshing for those who might be wondering! :) Also, the VIBE rooms come with a 50% off SPA discount-- Which we took advantage of, and loved it! I recommend getting a couples massage! -- Lovely experience and the staff at the spa are amazing at making you feel comfortable!The hotel staff was very friendly, very helpful, always attentive to guests, and eager to please from the minute we arrived to the minute we left. We really miss this resort, and will definitely return! :) :) :)
We loved this trip. We went July 2016 and was our first all inclusive. It was more on the quiet side. Not lots of activities to do on campus but the excursions were fun. I really recommend the horse back riding to the falls. It was AMAZING experience and everyone was really nice. I do recommend bringing knee length socks. The activities on campus were like exercising in the pool and like volleyball etc with the crew members but we weren't really interested and plus we are more on the shy side. We tried talking to others but not many people there so we kept more to ourselves. The staff though was amazing and very friendly. We also got massages and was very nice. Nothing is "cheaper" there than America. Massages were like 100+ dollars. Food was repetitive but good. I had to visit the MD there and they were very nice with getting me some meds to get me though the trip. Only 1 bar open during the day and you have to go get your drinks but they were really good drinks and if you ask them to make it different, they will. Don't need to tip them but we did. It was a nice trip for us overall. Nice and quiet and calm. Rooms were def nice and clean and house keeping lady was the sweetest! (Usually the same lady). We didn't care for the beer in the fridge so we just brought drinks back to the room. I don't recommend room service and you cannot bring food back from the restaurants. Was a little inconvenient for me since I wasn't feeling my best. They sent us a cake for my birthday (yes we had to pay for it) and it was very good. But we couldn't finish it and by the next morning some fruit flies got into it so I don't recommend food to the rooms. Just go eat at the restaurants. We landed at Santa Domingo which was far from the hotel (like hour + drive) but the views were awesome!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- Unlimited a la carte dinners
- Unlimited alcoholic and non-alcoholic drinks
- Waiter service at the pool and beach
- Room service
- Non-motorized water sports
- Daily activities
- Evening entertainment
- 144 rooms
- 1 buffet restaurant
- 3 a la carte restaurants (Italian, Mexian, Asian)
- 2 bars including Snack bar, Beach bar
- 1 outdoor pool
- Golf nearby
- 1 tennis court (1 lit) on-site
- Jogging court
- Hiking trails
- Gift shop
- Spa (fee)
- Fitness facilities
- 1 king or 2 queen beds
- Bathroom with shower only
- Cable/Satellite TV
- Pillow menu
Resort Location Map
Viva Wyndham V SamanaSamana,Dominican Republic
- Hotel Contacts
- Extra Info
Boulevard Turistico, Bahia de Coson, Las Terrenas 32000 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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