Don Juan Beach Resort
- What's Included
- All Inclusive Features
Location: Beachfront, 90 min from La Romana airport, 45 min to Santo Domingo, 3 hrs to Punta Cana airport.
Booked this hotel for our last night due to it's proximity to the airport and was looking forward to a relaxing day on the beach.Unfortunately it was a Sunday and nothing could have prepared us for the chaos both during check in and during our 24 hour stay. The pool was dirty and full of people drinking, the premises are run down and the food was terrible, it was so bad that despite the all inclusive we ended up eating at the sporting club next door. The beach in front of the hotel is good however going for a walk in the evening was traumatic..... the volume of trash dumped along the shore is beyond words. Our room was ok, a superior room on the 3rd floor with a nice beach view. Overall the service was poor and the all inclusive is not worth it.
Do not go to this place! They try people as a business not humans. Not even in the middle of an emergency were they capable of compassion. How bad they represent their country. Front desk personnel have no empowerment and have to ask the supervisor every single question. The food is good but it not enough good poor to visit this place
When we first got here it was good except NO elevators, nice pool and nice rooms we ended up getting a ocean view room which was nice, the buffet food was good though like most people say it is a lot of the same thing but very good. They do have a omelet station.Now for the BAD: starting every Friday afternoon around 2pm until Sunday so I'm told the hotel allows the locals to come in the resort and I am not talking just a few it was like 200 people so the pool area went from being nice and quiet to full blown loudness, now when you book a all inclusive resort and pay over 200.00 a night you expect to get good service well we did until they allowed the locals in then you have to stand in a long line with these 200.00 people to get any food and drinks it was so bad we didn't even get to eat and the pool was packed. Then as night comes they really start blaring the music as loud as they can. I am sorry but when you go on vacation and spend that kind of money a night that is outrageous oh and when I complained and said the people who are paying over 200.00 a night should have first priority on the food and drinks they told me oh well they paid to come here today and I said did they pay 200.00 a night he said no and said this is what it is. Oh and here is the topper guest who stay there hire their local male and female hookers to stay there with them which we noticed everywhere and the locals were sneaking the employees beer, don't get me wrong there was some employees that were beyond nice, Oh a couple more things when you check in save all your paper work and bring it back with you to check out or they WON'T check you out, Also the room safe is NOT included in your price that is extra everyday charge. the beach is beautiful but you CAN NOT relax because they allow all the vendors to harass you all day long it was literally every 2 minutes all day and they don't know what NO means. Also just take my word for it be very care if you walk at night leave all jewelry and money at your hotel. Would I ever stay here again NO.
I stayed at Don Juan Beach Resort from August 4, 2015- August 7, 2015. The stay was good and the prices were nice for a quick getaway. I went with my mom for a girls trip. The guest service agents were very helpful for the most part. At the time that I went there, there was alot of construction going on in the part of the hotel where they were hosting breakfast, lunch and dinner. There was only one pool that was open. what was advertised on the the website was not what was advertised when we checked in. The room was very spacious and was very clean. The lady that serviced our room did a great job. Also the bartender made amazing drinks. We were right by Boca Chica beach which was awesome. We also had a lady on the beach that worked with a massage agency that was giving massages on the beach and she was from Haiti and the sweetest person that we met. The food at the hotel was not that great. So I went out and mingled with the locals and that experience was much more amazing. I wouldnt stay there again because it was not what I expected but I would recommend it for someone that doesnt want to spend to much money. Besides that both my parents are Dominican and I hadn't been there for 13 years but I loved the trip and the food gets even better from the locals everytime I go. :)You should definitly try the chiccarron with Yuca, best simple dish and inexpensive with the locals. so yummy
My husband booked this trip through a site I have never used (orbitz) needless to say I will stick to the gum. 1st off when we reached the airport in Santo Domingo, we were informed that we could not use the shuttle service we paid for and had to pay $20 US for a taxi. While driving through the streets of Boca Chica I was not impressed to say the least and immediately felt uncomfortable and out of my element and that's coming from some one born and raised in NYC in the projects during the crack era. Front desk personnel Jose and Felix were awesome!!!! We were told we had a beautiful suite. It was 8 flights up with no elevators. Our balcony overlooked a noisy pool being utilized by locals. We went to the "snack bar" which only served hamburgers or hot dogs. The food was undercooked and I suffered the consequence the next day. The beach was dirty and swarming with dogs, locals, and vendors. I never saw ants on a beach, but this was a first. The highlight of my 1st day was the buffet dinner was delicious and enjoyable, just be prepared to be surrounded by begging cats. Day 2 much of the same and my husband and I ventured to the adult side and was informed by the front desk that due to water issues the adult side was closed. The pool, the restaurant, and bar were all closed. Dinner again was delicious, but we were surrounded by begging cats again. Wi-Fi is only available in the lobby. After day 2, I had enough and we moved to a BEAUTIFUL property only 3 minutes away. We had several other guest complain and leave as well
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- Domestic drinks
- Water polo
- Introductory scuba diving lesson in pool
- Use of bicycles
- Spanish lessons
- Dance lessons
- Daily activities
- Nightly entertainment
- Daily shuttle service to well know wreck dives at La Caleta Underwater National Park
- 221 rooms in eight 3 & 4 storey-buildings
- 1 buffet restaurant
- 1 a la carte restaurant: International, Italian (some restaurants open only at certain times, dress code & reservations required)
- 4 bars including: Snack bar, Pool bar, Disco bar and Main bar
- 2 outdoor pools
- Private pier
- Tennis courts (night - fee)
- Fitness facilities
- Gift shop
- Dive shop
- Beauty salon
- 18-hole golf course 20 minutes away
- 2 double beds
- Ceiling fan
- Cable TV
- Internet access
- In-room safe (fee)
- Full bathroom
- Max occupancy 4 up to 3 adults
- Similar to above but has 2 queen beds
- Full bathroom w/Jacuzzi and hairdryer
For the Kids - Kids 3-12 years can enjoy supervised activities daily at the Kids' Club, kid's pool and playground. Babysitting service available (fee).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Don Juan Beach ResortSanto Domingo,Dominican Republic
- Hotel Contacts
- Extra Info
Abraham Nunez St, P.O. Box 1348 Boca Chica Beach, Boca Chica 15700 Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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