Essentia by Emotions
- What's Included
- All Inclusive Features
We needed nothing, Emotions provided everything from all the great variaty of Authentic foods to their many frozen drinks at the pool side or at the 24 beach bar and grill. I was there with the intention of resort hoping for a few days while I was on a business trip. I had work to do in the south eastern part of the Island and thought I'd check out a few resorts for a later return trip with my family. I stayed in Santo Domingo, Boca Chica and Juan Dolio. Loved everywhere I stayed. The food was good, The staff were always friendly and my rooms were alway as advertized. But once in decided to stay at the Emotions Resort with the All Inclusive, Wow! was I in for a shock and didn't know it. The place was very clean and modern. My room was spotless and so was the whole resort. The staff I can't say enough, they alone made me deside to stay. I felt right at home. I developed some friendships with the staff that I hope to have forever(I know the memories I will). Thank you so much Emotions!!! I plan to return with my family in 2018.I wouldn't stay anywhere else. There were two of us on this trip and my partner feels the same. We were treated like gold. From the front desk( Thank you soooo much Rosauly Diaz,Carolina Cano and of course Marileny too!) to the Supervisor (Carolina Castro who helped us out very quickly when we really needed the help) to the guys on staff Jose Mateo and Miguel Salas who help to resolve a small room problem for us. Loved our room manager Ylians Boitel for listening and helping with some great advice on how to save money on our next stay. And lastly thank you very much to all the staff for always returning/finding the laptop I kept lossing Special thanks to the resort Manager for her attention to detail and for personally asking for my feedback on improvements to the resort and to services!! Emotions resort went out of their way to make us feel safe and catered too. Thank You So Very Much!!!!!! Luis H
Excellent Hotel, Excellent service and the staff was very polite kind and helpful. The rooms were very clean as for the food no words to tell . A lot of different plates .I recommend it for relaxed vacations.
On the weekend of the 27th my husband took me to Emotions. He made all of the plans with a friend in DR and a travel agent. Well nothing was what he was offered. 1: we requested rooms close to each other or at least in the next building (we only got it because we complained some much)2: He was offered a birthday package (Balloons, flowers, cake , ect) nothing was delivered to our room, no apologies either. My husband was devastated, he was so looking forward to that and he didn’t buy me flowers else where on the Island because he was told they would be in the room at an extra charge or course, he said no problem charge what ever you want. (Keep in mind they promised the travel agent everything would be done). 3: We couldn’t eat dinner together. At no time did anyone tell them while booking since you are a big group let’s make dinner reservations now. When we got there we couldn’t eat at any of the restaurants. All 3 days we ate from the buffet, the food was good though. A few of my guest went to the front desk and asked if they could accommodate us at the buffet. We were told yes, definitely we will even put balloons for you. Sorry nothing was done. 4: one of the chefs on the beach buffet was nasty to my guest. 5: another guest had money stolen from their room. My husband choose this spot because it was close by and we didn’t want to waste to much time traveling. Rosanna (sits at the front desk wears black pants and white shirt has long black hair) and Ada were the only ones who sympathized with the situation. One of the other front desk host who helped with the rooms was as nasty as can be don’t remember her name. The others were pleasant to us and others.
I must admit I was taken back by the hospitality. Everyone was extremely nice . The food was great and I will definitely be coming back . Now that I have become a member to the golden travel club the Hodelpa VIP offers you.
Everything was fine and perfect with the staff. Everybody starting with Carolina Massiel in reception/check-in to Kelvin Castillo in buffett area, Ruth Garcia, Suleidi Rijo, Nicolas the bartender, Yoel in Amici the italian restaurant and Diego Peguero. The staff was very attentive and paid extra attention to making sure we had everything we needed or wanted. The only downside to our trip was my room, #9201, first it wasn't what we reserved, it was not on the beach or anywhere near it, also it had nothing in mini fridge and it was complete, in other words it still smelled of wet cement and plaster also the shower wasn't working properly the balcony doors only one opened and it had no lock, the door to the bathroom wouldn't close. it was just horrible.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Unlimited a la carte lunch and dinner (preferred reservations)
- Room service (light menu breakfast, lunch and dinner)
- Unlimited domestic and premium brand drinks (house wine included)
- Personalized mini-bar restocked daily
- Daily sports and activities program
- Select non-motorized watersports
- Nightly entertainment
- Free shuttle service to golf course, disco and casino nearby (2-minute drive away)
- Free WiFi
- Private check-in at the ESSENTIA private lounge
- Welcome VIP cocktail
- Private pool
- Exclusive bar/lounge
- Bathrobes, slippers and beach towels in room upon arrival
- Turndown service
- Anti-allergy pillows and blankets
- iPod dock in room
- Colonial City Tour of Santo Domingo
- Free 30-minute massage
- 300 rooms
- Restaurants including 2 a la carte (Dominican Fusion & Italian)
- Snack bar
- Coffee house
- 3 Swimming Pools
- Tennis Courts
- Kids Club
- Climbing Wall
- Serenity Spa (fee)
- Bicycle Rental (fee)
- Scuba dive centre (fee)
- Club & Casino
- Business Centre
- Laundry Services
- Free WiFi throughout property
- 1 king-size or 2 double beds with anti-allergy bedding
- full bathroom
- flat screen TV
- personalized mini-bar
- pool towels
- turn-down service
- in-room safe
- steam iron
- balcony or terrace
- maximum occupancy 4 persons
Resort Location Map
Essentia by EmotionsSanto Domingo,Dominican Republic
- Hotel Contacts
- Extra Info
Boulevard Juan Dolio, Juan Dolio Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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