Essentia by Emotions
- What's Included
- All Inclusive Features
I usually prefer non-all-inclusive accommodations, but this small, quiet beach hotel was a very pleasant discovery. Personnel very attentive and respectful, background music was truly background, food was OK (one never expects Michelin stars at an all-incluvise resort), all in all I recommend it.
Room accommodation was good for me. Food did not exceed my expectations, did not look appetizing, just what any other ***hotel would offer. Swimming pools are clean, underwater lightning was fanciful. Beach not attractive. Did not like snack bar, only cheese available for hot dogs and burgers was sliced cheddar cheese (or an imitation, which did not taste good by the way), sliced cheese even for the hot dogs (not even those "squeeze me" cheese bottles) if I wanted cheese for a hot dog then I had to roll the sliced cheese and put it on the top of the bun. Didn't like disco location (upstairs), no bathrooms in it, had to go down and walk to use one. Overall, average service. Price paid didn't pay off.
This was by far the worst resort we have been to. As a seasoned resort travelers we wanted to try a resort over in that area of Dominica. The resort is an old resort which has been up graded. However it. Is very poorly laid out. But let's start with the key issues. Unless you buy into their time share forget ocean view rooms, or having a pool close to ocean or even comfortable chairs near ocean. Oh and forget sitting comfortably with a drink ocean side thats only for the Gold Clubs fools who have paid $15,000 USD in to their timeshare. Everyone else get plastic old furniture. Our room was recently updated but they didn't update the building so hot water for showers you get sometimes. Makes for a great flight home unshowered. The staff are amazingly rude. If three or more are chating blocking a walkway they will keep talking and make guests walk for the path to get by them. Also if you do not speak Spanish forget going. The staff routinely service Spanish speaking guests first. I realize I am in another country and it's my fault I don't speak Spanish. However I also paid a lot to go to this resort and found it very unique in its treatment. The reason for this trip was to see if this resort is a place I will bring my company customers to in 2018. There would have been 150 guests and there is no way I would do this. If you plan to go there lower your expectations just above a hostel and you should be good.
I loved it since I walked in. The receptionist was a sunshine, she made me feel very welcomed. The disco great and the bar service by Arturo was amazing and very entertaining. The only suggestion is to extend the time, 3 hours is not enough to dance 😉Christian with the animation was funny and excellent. Mr. Tony at the coffee store was super nice. Nicolas, Jorky, Edwin and Awilda at the bar by the beach treated me with the respect and excellence any guest deserve. Luis will hear from me soon, because I will definitely, become a member of Emotions by Hodelpa. Thanks Emotions by Hodelpa for bringing back to me the trust on Dominican Republic hotels. You are amazing and your courteous and friendly staff makes the difference. Keep it up!
We had a reserved a package including the flight for the Adults Only section in Emotions for 1 week. The Adults Only Section is located in building 4 and with it you supposed to get the following:• Private pool and Jacuzzi • 15 minutes free massage for couples (with a minimum stay of 4 nights)• Wifi• High quality lingerie• Bathrobe and slippers• Iron and ironing board• Safe-deposit box• TV with cable and USB port• Phone• Coffee with amenities• Hair dryer• personal amenities• Air conditioner• Umbrella• Mini bar stocked daily in selected drinks• US $ 10 voucher for use in the hotelOnce we got there we were offered a complementary cocktail and given the keys to our room. The Bell boy carried our luggage to the room located on the 1st floor with a view on the swimming pool. The front desk agents didn't give us the voucher for the 15 minutes massage, the 10$ discount voucher nor the bathrobes/slippers/sexy Lingerie. The next day I informed them of the missing items and was promised that I would get them. So I got everything except the sexy lingerie and 10$ discount voucher. I went another time for 10$ voucher yet again nothing happened. 1 day before our departure I sat down with the women who takes the restaurant reservations and waited about 30 minutes for her to print me the 10$ voucher. We even asked other people who were in the adult section if they got what they are entitled to but all of them said that no one ever told them about the extras. It is very shameful not to deliver what was promised. Location: Located in Juan Dolio, there was a souvenir shop next to the hotel and you had to cross the road to go the beach or eat at the buffet/a la carte restaurants. The Souvenir shop located outside the hotel is not recommended since once we were buying some souvenir and we took some key chains they were priced at 75 Dominican pesos and when we reached the cashier she wanted us to pay 150 even though it was clearly marked 75 pesos on all items.Room: It was located on the 1st flood in building 4.Ups: the room is spacious and has 2 showers.Downs: the safe has no instruction on how to configure it but we managed. The fridge was far from being full, it had only 2 cans of soda and 1 small water bottle - no beer.The AC worked fine for the first 2 days then it started leaking heavily. After checking where it was leaking it seemed that the cupboard was damaged due previous leakages (See Pics).Room Service:Ups: After tipping usually we would get more stuff in the fridge or other items like extra soap or toilet paper.Downs: Cleaning was done randomly morning, afternoon or early evening - there was no fixed time. There were no special towel designs or anything like you usually in those kinds of resorts.Massage: We had 15 minutes free for couples and we took additional massages at discount – Very friendly and good service – Our compliments.Buffet (breakfast/lunch/supper):Ups: noneDowns: Most of the dishes are just ok and there is not enough choice. At breakfast you can have your eggs done, at lunch you could get pasta and sometimes fish/chicken/shrimp/meat cooked on the same grill. The Service to the table is hectic sometimes good sometimes bad. One time we got our beer when we finished our dishes.A la Carte restaurants: (2 in total and 1 payable)We were told there we could reserve 2 or 3 times – after asking other staff members each one had different answer. Some days only one was open at a time and they are very small in terms of seating.1-Amici (Italian): we went once and it was very average (see Pics): Appetizers: Eggplant 3/5 and Soup 4/5Main dish: Fish 2/5 and Chicken 2.5/5Dessert: Tiramisu 1/5 and strawberry cheese cake 3/5Overall average2-Oregano (Dominican Fusion): Below average foodAppetizers: Pumpkin soup 3/5 and Salad 2/5Main dish: Fish 3/5 and Chicken 2/5Overall poor3-Bigaro (Lobster grill) - 35$ US per person - pass with all the food being average or below average who would pay for that?Snack:Burgers, Pizza and fries – sometimes they were almost out.Beach:Ups: NoneDowns: we had 2 days of Hurricane Mathew but it passed there were algae, trash and dead marine life all over the beach. The Staff was cleaning very slowly - 5 Sunny days and when we left they were still cleaning which is unacceptable.Pools: (2 in total – 1 general admission and 1 for the Adult only section with a Jacuzzi)Ups: Good private pool/JacuzziDowns: There was no way to control who is accessing it, thus it’s common to find people from other section hanging aroundBars in General:No menus, there is one near the main pool and 1 near the beach. Usually friendly staff.Coffee Shop:Great place – you can order coffees like cappuccinos or hot cocoa. Recommended this was the most enjoyable place.Souvenir shop (inside hotel):Expensive – items mostly start at 5$ US – good we had that voucher of 10$ or else we wouldn’t buy anything.Pringles sold for 6-7$ for box. The other store outside the hotel was at 3$Entertainment: It was only outside so when it rained nothing happenedWiFi:You get free wifi with a good signal but during the storm we lost a few days of connection till they repaired it.Overall Experience: Below Average in terms of food, stay and customer service – sadly will not come back to this hotel
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Daily buffet breakfast, lunch and dinner
- Unlimited a la carte lunch and dinner (preferred reservations)
- Room service (light menu breakfast, lunch and dinner)
- Unlimited domestic and premium brand drinks (house wine included)
- Personalized mini-bar restocked daily
- Daily sports and activities program
- Select non-motorized watersports
- Nightly entertainment
- Free shuttle service to golf course, disco and casino nearby (2-minute drive away)
- Free WiFi
- Private check-in at the ESSENTIA private lounge
- Welcome VIP cocktail
- Private pool
- Exclusive bar/lounge
- Bathrobes, slippers and beach towels in room upon arrival
- Turndown service
- Anti-allergy pillows and blankets
- iPod dock in room
- Colonial City Tour of Santo Domingo
- Free 30-minute massage
- 300 rooms
- Restaurants including 2 a la carte (Dominican Fusion & Italian)
- Snack bar
- Coffee house
- 3 Swimming Pools
- Tennis Courts
- Kids Club
- Climbing Wall
- Serenity Spa (fee)
- Bicycle Rental (fee)
- Scuba dive centre (fee)
- Club & Casino
- Business Centre
- Laundry Services
- Free WiFi throughout property
- 1 king-size or 2 double beds with anti-allergy bedding
- full bathroom
- flat screen TV
- personalized mini-bar
- pool towels
- turn-down service
- in-room safe
- steam iron
- balcony or terrace
- maximum occupancy 4 persons
Resort Location Map
Essentia by EmotionsSanto Domingo,Dominican Republic
- Hotel Contacts
- Extra Info
Boulevard Juan Dolio, Juan Dolio Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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