Casa Marina Reef Resort
- What's Included
- All Inclusive Features
We always look at these reviews with a open mind and not usually negative but this need to be said! The View is out of this world looks like heaven even if it rains for most of the time, also a storm that wash away the beach. The only down side was the staff give the impression that they where indifferent to our stay in there resort . I smile goes a long way in this type of Business. Mgt need to address this issue with some training. To our opinion this resort could be a 4 star if this issue is resolved we definitely would rate this Resort a 3 Star not more.
I loved my stay in this hotel! I went on vacation with no expectation and was really pleased with this place. First of all I loved it's very beautiful seaside- natural reefs and sand beach. Then I loved the food! Plenty of fruits and vegetables, fish and nice deserts. I didn't even go to the a la cart restaurants- no need. The room was good, always very clean, my bed was comfy. Good entertainment team! Nice dancers! And everybody was friendly! I don't know, may be I am very easy to be pleased, but for me it was a great vacation.
Went for a week at New Years 2016-2017Pros: Beautiful setting. Two nice beaches, three tubs by the ocean, nice landscaping throughout. Room was clean, recent paint job and updated(not bathroom see below). Three nice big pools. Breakfast good and had variety. Buffet areas looked clean. New Years Party fun and lots of fireworks. Air Transat BBQ very nice and food good. Beautiful sunsets. Lots of beach chairs throufhout resort.Cons: Staff very unfriendly especially bar staff. Looked pissed off all the time. Long waits for drinks.The two times I approached the animation staff to ask a question they were very rude and dismissive. Food very bland. Salad bar very limited, consisting of lettuce, tomatoes and cucumber and sometimes carrots. Buffet not great.Had upset stomach and diahrrea on two occasions. Speciaty restaurants food very bland. Seafood restaurant's food bad and was sick after eating there. First beach towel received upon arrival in my room was damp and smelled of sunscreen (obviously not washed). Asked for clean one next day and was told there was a problem with the machines so spend first day with a dirty towel that was used by someone else before me. Bathrooms are old and need updating. Presence of rust and soap scum.Water pressure was bad. I did on three occassions notice young prostitutes with old men at the resort. Vendors are allowed a few nights a week to set up right in front of main buffet. Very annoying. Wifi weak.BE AWARE: if you have a flight that leaves late like ours 9pm, you will still have to check out at 1pm. They offer to store your luggage in a nonlocked open door closet ouside that is unsupervised (anyone can walk in and out) and you can stay at hotel. Needless to say, I kept my bags with me. They MIGHT have a courtesy room available for you to shower and change before going to airport but I was told its not guaranteed. I did get one. It was full of used wet towels. Had to find a maid and ask for clean towel.Average all-inclusive. The setting is truly beautiful. If they renovated bathrooms, upgraded the food and gave their staff courtesy lessons, this resort would get much better ratings.
the grounds were beautiful, we booked 2 rooms, 2413 and 2415.from the first day we had problems in room 2415, the lights were burned, the only light we had is in the bathroom, it took them 5 days of our vacation to change the light bulbs, second there was a very bad odour coming from the bathroom, we told the management, they came to check and agreed with us but did nothing. the staff at the restaurant were very nice. I would not recommend these two rooms. , be carefull if something will break it will never be fixed.
I'm really surprised to see that this hotel has received 3-4 star reviews, as my point of view is quite different. We stayed there from 23 -30 December 2016, so the hotel was full, and it was obvious the staff is not used to handle very huge crowds. The rooms are very old fashioned, they certainly need an upgrade. When we arrived, there was soap and shampoo in the bathroom, but we didn't get any more supplies, so I ended up buying my own soap and shampoo. Moreover, rooms are not properly cleaned and the telephone didn't work. Sosua is not a pretty town, so if you want to always stay at the hotel, there is no problem, but if you want to take a walk and visit the town you'll be disappointed, and not because Sosua is a humble place, but because it's a place for prostitution, you can see everywhere old americans/canadians with very young girls, that barely are 18-19 ys old. Simply disgusting... More disgusting for me was that some of these old men book rooms at Casa Marina, so you can see them with their escorts, in fact, during my stay, there was this very old guy, around 75 with a girl of around 18. You may say that the hotel cannot do anything about this, but indeed they can refuse to accept this kind of clients. I won't encourage a visit to this place, Dominican Republic has much better hotels.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining w/reservations
- Christmas and New Year's Gala Dinners
- Unlimited Domestic drinks from 10am-11pm
- House wine w/meals
- Introductory scuba diving lesson in pool
- Use of bicycles
- Water aerobics
- Daily activities
- Nightly entertainment
- 678 rooms in two 3-storey buildings
- 2 buffet restaurants
- 3 a la carte restaurants: Italian, Seafood and Mexican, dress code & reservations required
- 9 Bars
- 3 pools
- Beauty salon (fee)
- Internet (fee)
- Casino nearby
- Golf nearby
Hotel Rooms include:
- 2 double beds
- Cable/Satellite TV
- In-room safe (fee)
- Full bathroom
- Balcony or patio
- Max occupancy 4 persons
- Oceanview Rooms also available
Kids Deals - UNDER 7 STAY, PLAY & EAT FREE (pay a special rate including airfare & transfers when sharing a room with 2 adults. Maximum 2 children.)
For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club from 10am-Noon & 3pm-5pm. Babysitting service available (fee).
Cameleon Select Club:
- Dedicated room location
- Concierge service
- Separate check-in
- 3 guaranteed a la carte dinners/week
- Beach towels in room
- Bottled water in room
- Turn-down service
- Weekly private sunset cocktail party (including cocktails and hors d'oeuvres)
- Welcome letter and bottle of rum
- Cameleon I.D. bracelet
Single Parent Offer - For single parents travelling with at least one child, pay the per person double rate and child pays special children's rate. Not combinable with child free offer. Inquire for details.
Honeymooners Bonus - Guaranteed upgrade to the next available room category, Fruit basket & bottle of rum in your room on arrival. Request at time of booking & proof of marriage within the last month required at check-in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Casa Marina Reef ResortSosua,Dominican Republic
- Hotel Contacts
- Extra Info
El Batey, Sosua Dominican Republic
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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