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Location: Downtown, 300 metres from the sea and the Promenade des Anglais.
The public areas of the hotel (e.g. lobby, restaurant area) were very nicely decorated and the staff were very nice and helpful. However, this hotel is not quite at a 4-star level as it claims to be.THE ROOM:We stayed in a 'Privilege' room with a King-size bed. The room was nicely decorated but not quite at a 4-star level:- The room was too small for a 4 star level.- The walls are really thin - you can hear people in next room talking.- There is a lot of street noise from outside, it woke us up early in the morning (needs better insulation).- There was only 1 chair in the room and no sofa (as there was no room), so we couldn't sit together to eat at the table.- the bed was supposed to have "the finest bed linen exclusive to Mercure", but it had simple white bed linen, the same as in other Accor Hotels room we stayed at at the same and lower level.- There were no coffee mugs - only disposable cups, and no biscuits.THE BATHROOM:The bathroom is not really at a 4 stars level - more like a 2 or 3 star (see attached photos):- The sink is made of some kind of plastic and was very basic.- The decor was very plain and felt cheap.- There was a nice 'rain shower' shower head but the shower itself was made of cheap plastic. The water pressure was very low.- The toilet paper and towels were very cheap and were exactly the same as used in the chain's lower-level and budget hotels (e.g Ibis). You would expect a 4-star hotel to have better quality towels and toilet paper.- There were no shampoo and conditioner provided – just one big tub of body and hair gel.THE FACILITIES:- There is no proper bar, just a built-in fridge that opens up with the drinks inside it. - There are no dedicated bar/restaurant staff, and reception staff were busy checking guests in so no one was serving at the bar. - The staff were great but sometimes they were too busy to help as there weren't many staff on site.OTHER ISSUES:- The air conditioning didn't seem to be working when we arrived and it was really hot. We alerted the staff and it was fixed the next day, but we didn't sleep well the first night due tot he heat (the gave us a fan but it was very loud and didn't do much).- The hallway light was not working, as well as one of the bathroom lights. We asked for the light bulb to be replaced in the hallway, but they couldn't do it until the next day as there was only one member of staff on the night shift.- There is a safe in the room, but it is in a closed cupboard which hosts the fridge as well. The safe is above the fridge, so can get quite warm. I would hesitate storing electronic equipment inside it.On the whole, it was a nice enough stay, but too expensive for what it was, and not 4-stars as advertised. We were a bit disappointed and will not stay there again at the prices (we paid around £115 per night).
This is a lovely hotel with very friendly & helpful staff. We stayed for 4 nights in October. The rooms are small but have all the amenities that you expect including a mini fridge. We received a city pack on our first morning which is a lovely touch, 2 bottles of water, fruit & biscuits. Breakfast is lovely & well worth paying for, staff are really helpful & don't rush you, which can often happen. Solarium on 7th floor is great as you can relax in comfortable surroundings within the hotel. Free wifi & the ability to get beach towels are also positive, I would certainly recommend this hotel & look forward to going back.
Quite a casual place but with nice rooms. The bar didn't seem to exist or rather they had no beer and didn't seem to know how to operate the bar. No dining room other than a breakfast room but it is an area surrounded by restaurants
Great hotel as a base for exploring Nice and it's surroundings. Very clean and welcoming. Our twin room was on the small side, lack of coathangers but we were fetched more when we rang reception, no mirror in the bedroom for use when drying hair and if one person was showering etc the bathroom mirror was out of bounds....it's just the small things. Thumbs up for tea/coffee making facilities, fridge and safe. Breakfast was excellent and all the staff were helpful and friendly. I would definitely stay here again.
The good.... check in greatTerrace really cute overlooking the street with a quaint balconyBreakfasts felt like we were in our own kitchen with the layout and lovely decor and the staff just wonderful.Close to all the majority of things to see but far enough away so we were not bothered by the noise and foot traffic.The not so good.... the clown would freak some people out even if it is behind the bed.Bathroom very small and shower base slippery The very bad .... air conditioner sounded like a truck revving all night.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight in economy class
- 7 consecutive nights and daily breakfast
- Round trip transfer between the airport and the hotel included with select packages
- 84 rooms
- Hotel bar
- Rooftop solarium
- Metered street parking or nearby public parking (fee)
- Satellite TV
- Safety deposit box
- Bathroom w/bath and/or shower & toilet
- Majority of rooms are non-smoking (subject to availability upon arrival)
- Wheelchair accessible rooms
Resort Location Map
- Hotel Contacts
- Extra Info
6 rue Grimaldi, 06000 Nice France
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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