Mercure Paris La Defense Parc
- What's Included
Having 2 entrance doors causes confusion if you order a cab. Only 1 entrance is actually in use.Reception staff very helpful. Plenty of small eateries around, but close early. Bakery and supermarket very close by, very convenient.
I stayed at this hotel 5 years ago and it is clear that there has not only been no re-decorating or upgrading, but also very little maintenance. Broken blinds,missing skirting, holes in walls, damp patches from showers, worn carpets, tired decor are just a few examples.The so-called 2424 "guarantee" to fix any faults PROMPTLY with your room is an abuse of the word. Faults reported which prevented taking a shower, but not fixed for 2 days. A request for a different pillow wasn't fulfilled during my 3 night stay.I tried their on-line express check-in, but when I arrived at the hotel, the receptionist had never heard of the service and duly went about the business of taking passport and credit card details again. At checkout, I was about to be charged twice for the stay.I have stayed at better budget hotels for far less - the €180 per night at the mercure is exceptionally bad value for money. The only positive point - location, handy location for RER station and La Dafense.
A good hotel, with helpful staff, but not perfect. Room comfortable and spacious, but design flaws put mirror behind a door, likewise bathroom towels. No towel rail except high in shower. Only toiletry is a piece of soap & a dispenser in the shower. No shower cap. Kettle but silly little paper cups not easy to hold with hot drinks.Room quiet but even on the fifth floor you can hear the rumble of the RER trains. Right next to station shops & regular market - handy to get a good breakfast for much less than the hotel's expensive offering, Restaurants close too.Fine for La Defense, but outside the central Metro zone so it costs extra to get to & fro - though it is quick on the RER.
This is a decent 2.5 stars hotel, maybe, not 4. It is located right at RER station and near a park which you can jog and relax. However, the room is bare-bone, furnished with cheap materials. NO amenities at all in the bathroom. Beware of the hot water. The shower can suddenly shifts its temperature to boil you momentarily. The shower can also spill water to the floor easily. The room smells stuffy. However, the breakfast is fine with an ok selection. Staff is friendly.
I stayed for 2 nights, and chose the hotel as it was a leisurely 2 minute walk to where my meetings were being held, so I couldn't fault it for the location, although myself and some other people staying here had similar problems with taxi drivers who, even with SatNav help, struggled to find the entrance. The downstairs of the hotel looks OK, and the reception staff throughout my stay were friendly and helpful. The staff in the bar, however, were quite grumpy and seemed to resent having to serve us. The bar itself is quite quirky and doesn't actually look like a bar, probably because it doubles as the breakfast bar. On the subject of breakfast it was as you would expect in France but very expensive for what it was.So to the room. The size was good (especially compared to some I've stayed in in central Paris...) but that's probably about the extent of the good news. The room is desperately in need of refurbishment - it is looking very tired. It also seemed a bit over engineered, with too many internal doors and a TV stand (which also contained the fridge) had a shocking amount of wasted space - I spent ages trying to open what I assumed must by a cupboard space!My room was on the 4th floor and was reasonably quiet but you could still here the trains rumbling through.So, it was continently situated for me but the area is a bit soulless, and the rooms are very tired. It is unlikely that I'll stay again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 507 Rooms
- Wireless Internet
- Currency Exchange
- Private indoor parking ($)
- Laundromat ($)
- Shoe Shine ($)
- Dry Cleaning Services ($)
- Gift Shop ($)
- Fitness Center
- Daily buffet breakfast included.
- 1 Double bed
- Flat screen Cable TV
- 220/240 V AC
- Coffee/ Tea Maker
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Direct dial telephone
- Maximum Occupancy 2
Resort Location Map
Mercure Paris La Defense ParcParis,France
- Hotel Contacts
- Extra Info
Entree 20 17 Esplanade Charles de Gaulle Rue des Trois Fontanot, 92000 Nanterre, La Defense France
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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