Pullman Paris Montparnasse
- What's Included
- All Inclusive Features
The rooms are nice and clean but this hotel is too big for a romantic stay in Paris. Check in and check out where not problematic, lasted a while and there was a mistake in the bill... There was also an "aircon" noise in the morning that couldn't be turned off
My girlfriend and I stayed here for four nights. Our 22nd-floor room had a spectacular view of the city, but was otherwise disappointingly average - more no-frills B&B type than four star hotel. For example, paper cups and wooden stirrers were supplied instead of actual cups, saucers and teaspoons, and the tea and coffee box was almost empty on arrival (and 'filled' only once during the four nights, by which I mean room service added a couple of decaf NescafÃ© sachets). Bathroom was okay, everything worked.The reason for my poor review is that it has been a week and a half since I checked out, and the hotel still has a hold on around Â£250 on my debit card. This is because the hotel requests to put a hold on â‚¬300 during check-in for any room charges, which is meant to be settled soon after check-out when the final invoice is emailed detailing any room charges (of which we had none other than the city tax). I have never received this email and the hotel seem to be happy to continue holding this money indefinitely. I have tried to contact the hotel directly, I have contacted Pullman's corporate department, and I have detailed my query in a feedback form sent by the hotel, but nobody has answered my query about when I will have my money back.Judging from other reviews of this hotel, staff seem to have a very lax attitude towards customer service, and the lack of communication I have had over this matter is unacceptable. The rooms are grossly overpriced for the standard offered, and the view and location remain the only saving graces.
Nice but not great. It's located in the Partnasse area of Paris. Which is not central. It is however located next to two Metro stations which have great connections everywhere. If coming from Gare Du Nord it's over 45 mins. The hotel is big the staff friendly and the rooms are ok but now a little dated. Considering the size of the hotel the gym is one of the smallest I've seen. We never ate in the restaurant or bar area but the food looked ok. The WIFI was very hit and miss but the bed was very comfortable. If you come out of the hotel and turn right cross the main road and head down the side streets there are loads of nice places to eat and drink. Very close by is a street called Rue Du Montparnasse which is full of crepe places very bizarre but worth a tasty visit.Would I stay there again prob not as there are better hotels but it was ok just not amazing for the price and we had a kettle with the smallest cord ever and it was difficult to plug it in anywhere. Why who knows and no one came to fix the aircon despite several requests to do so.
Stayed for 3 nights at the beginning of May and was not impressed.Arrived from CDG by 'Le Bus Direct which stops opposite the hotel. From the outside the scale of the hotel is amazing, huge building with a fairly impressive looking entrance. However upon entering the lobby is simply just a large space with a number of staff stood around looking pretty fed up and offering no assistance to a number of guests entering the hotel.Was checked in by Victoria, was initially very friendly and answered any questions I had. Went up to the room to find the key would not work on the door, understand things happen so this didn't bother me at all. Had the key recut by Victoria and this time I was able to enter the room, only to find somebody was already in there!! Yet another trip down to reception to report this and I was simply told that this was 'not possible'. I told the staff to go check the room if they did not believe me was told to wait while a colleague came over. After a few minutes discussing between themselves I was told she had wrote down the wrong room number after all. The room itself was to an average standard. Incredible views of Paris and a very nice bathroom but a rather dated looking bedroom area.The following day was spent exploring the city and upon my return decided to take a look at my bill on the TV screen only to find I had been charged 80â‚¬ for minibar, even though there was just 2 bottles of water in there. Went to reception to ask why this was and was dealt with by Waldor (or similar name) who's customer service skills leave a lot to be desired. He told me the charges are automatic and could be caused by any movement of the minibar itself, including if the cleaner had knocked it while cleaning the room and that if I didn't want to be charged in the future then not to bother even looking inside it! Needless to say it was from this moment I felt unwelcome being there and also not confident any issues would be sorted properly. What's more annoying is if people were not aware of these automatic charges by movement of the minibar and simply dropped their key on checkout they would be charged a large amount without even being questioned, not what you'd expect from an upscale hotel.Overall I would not return to this hotel on any future trips to Paris and will certainly not be recommending It either, there are much better hotels in the city that will provide a good service and value for money! Certainly not an experience you would expect from a 4* hotel at all
The staff at Pullman Paris are always warm and professional like visiting family. This is my 5 stay and hoping for many more when traveling to Paris. Great location with easy access to metro, train, shopping and restaurants.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Round trip transfer
- Hot buffet breakfast
- Hotel taxes and service charges
- 953 rooms
- Fitness Centre
- Meeting facilities
- Tour desk
- Business centre
- Medical services
- Room service
- Laundry services
- Free Wireless access in public areas
- Currency Exchange
- 1 full bathroom
- Telephone with voice mail
- Air conditioning
- In-room safe
- Wireless Internet access
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Pullman Paris MontparnasseParis,France
- Hotel Contacts
- Extra Info
19 Rue du Commandant Rene Mouchotte, 75014 Paris France
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.