Sofitel Paris Le Faubourg
- What's Included
We loved everything about the hotel experience. The staff was so friendly and accommodating. Your concierge team was beyond helpful offering advice and suggestions to make everyday great. Unfortunately, the very last day we had dinner at Blossom and were subjective to a very unpleasant encounter with staff. The waiter seemed annoyed that we requested menus in English and a second request to view the wine list between dishes. My husbands steak was raw. We waited over five minutes but were ignored and finally I got up and approached the manager. He came to the table, looked at the steak and said, "This is how he wanted it". He took the dish away, by the time he returned, I was done eating. He also stated that they prepared a new steak. This was not true, the original cut was in this steak. During this time, not once did anyone come by the table. We did see the waiter and manager at other tables acting very pleasant. We decided against dessert because we were unhappy with the minimal service. The waiter placed the check on the table without saying a word, quickly turned and walked away. Certainly not the treatment we expected from what was until that point, a perfect week.
-Sharply furnished and decorated: modern and colorful, pleasing to return to after a long day. -Staff are kind, helpful, and knowledgeable. Concierge and reception are eager to please and on top of their game. Knew us by name after just one or two visits to the desk, followed up on reservations each day.-Location is core Paris: directly on top of high fashion main street St Honore, Place de la Concorde; a few blocks walk to Opera, Louvre, Tuileries, Champs, Vendome.-Note that the hotel's street is blocked from through traffic, which one could view as a big positive. Only traffic to hotel and adjacent buildings are allowed through (because an embassy sits at the end of the street).
As i always do, i love Sofitel brand and unfortunately this hotel delivered great hardware but poor in soft product, especially from house keepingI have omitted previous negative reviews by other guest thinking it might have improved since the promising reply from the management but unfortunately it was not the case and i experienced the same during my stay.Forget about benefits of Accor membership, the front desk literally just turn an blind eye to it and not follow the guidelines. It is a shame for Accor failed to get the hotels in their home base to follow the rules, you can imagine how well they can manage their hotel elsewhere. Poor room service. Not friendly staff, occasionally smile and greet the staff who in turns just look at you and walk away as if they owned the hotel and pay you to stay here kind of attitude. The GM and guest relation team did made in up quite well at the end of my stay after i wrote a complaint email to the GM.Hard product - 5star to Sofitel standardSoft product - 1star to Ibis standard
Everything inside the hotel was beautiful. Truly. The staff was very formal, yet friendly. The rooms were very small, yet comfortable. The bathroom was a nice size though. The breakfast is just not worth the money. I was actually quite surprised by the offering. The Hotel can definitely do better.Bottom line the hotel is nice, but for the money you can stay in more interesting locations.
The hotel is centrally located and therefore very convenient,with a warm atmosphere and especially with its staff always keeping their smiling faces and courteous service. For the ones who are keen on shopping, its an ideal location as you can find all of the most fashionable brands at a walking distance.Bedrooms are not that large but still very comfortable and very clean.I alraedy had two very memorable experiences and look forward to the next one.Especially the breakfast is superb and I would advise you not to miss it.The only comment that I could make, is that the Bar closes too early,but late night birds can find the Buddha Bar right across the street as an alternative.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 147 Rooms
- Bar30 Restaurant
- Cafe Faubourg (French cuisine)
- 1 bar
- Fitness Centre
- Meeting facilities
- Tour desk
- Business centre
- Wireless internet access available
- 1 double or twin beds
- 1 full bathroom
- Air conditioning
- Hair dryer
- Clock radio
- In-room safe
- Access to the fitness centre
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sofitel Paris Le FaubourgParis,France
- Hotel Contacts
- Extra Info
15, rue Boissy d'Anglas, 75008 Paris France
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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