Novotel Frankfurt City
- What's Included
I can't say that the hotel is bad, but is basically unimpressive. The rooms lack character and the hotel needs a urgent freshen up. I have read about the hotel prior to booking it, so I was not disappointed. The hotel was located a bit out of the city and there was really nothing excited going around. However it was a nice and safe neighborhood. The front desk staffs are cordial and like most German hotels, they are efficient, but not too personable. I don't think the clerk was aware of my Gold status with the hotel, but when I bought a bottled water and a bottle of juice, they were comped. I was there in a Sunday, so nothing was opened except a few restaurants. So if you are here on a Sunday, please be prepared and stocked up in beverages and snacks before going to the hotel, or you will be stuck with expensive stuffs. I also have an unpleasant encounter with the housekeeping staffs, and since they didn't speak English, it was hard to tell them that I did not need the room cleaned. Honestly I am not sure if I will return to this hotel again, if I have a choice.
At the time of check out, your staff has charged EURO 220 instead of EURO 170 and said that due to mistake it has been done and they have sent back the difference amount i.e. EURO 50 in my credit card BUT I NOT RECEIVED ANY AMOUNT BACK IN MY ACCOUNT.Please investigate the matter as it seems CHEATING and can be serious.
Stayed 2 nights on a business trip.Hotel is not that well located and you need to walk a bit for trams of S Bahn. Hotel rooms are a bit on the shabby side and I would say they need a refurbishment. I was also disappointed to be given a room right opposite the elevators which meant noise from other guests at all time of the night and early in the morning.I would not want to stay here again.
I stayed here for 3 weeks, and this hotel is really boring. The room is oldish, no bath just dush, and near the train line. You can hear it like your bed is in the train station. Breakfast is boring and not varied. I don't recomand this...
Room conditions and heating system are quite good. Bed, pillow and quilt are very soft and comfortable.Breakfast is sufficient. Hot and cold drinks, meats, chesees, fruits etc...Not enough person in reception. People have to wait longer time.Too far from Metro station (At least 700 meters).
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 235 rooms
- 1 restaurant (Mediterranean cuisine)
- 1 Snack bar
- 1 bar
- Fitness Centre
- Tour desk
- Internet station
- Room service
- Laundry services
- Foreign Currency Exchange
- WiFi internet access
- Jogging track
- 1 double bed + sofa
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- In-room safe
- Internet access
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Novotel Frankfurt CityFrankfurt,Germany
- Hotel Contacts
- Extra Info
Lise-Meitner-Str. 2, 60486 Frankfurt, Hesse Germany
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.