Sofitel Frankfurt Savigny
- What's Included
Had a bug in our room and when complained the reception lady was implying that I was crazy and seeing ghosts. Transferred to another room when had to let the water run for 30m to have a hit shower. blankets are tiny, room is small and the kitchen staff don't even know what they're serving. Took them 4 days to find out that the bread is vegan. Reception staff are not familiar with the surroundings. Absolutely terrible experience!!
Personnel is rude to point. Breakfast hardly ok. Bed too hard. Curtains won't block the light. Bathroom is disgusting: mouldy, long hair in the bathtub and on the towels. TV doesn't work. A rip-off! Spend your money somewhere else.
Located in the business district of Frankfurt. The room was ok, but the bed is small and not comfortable al all (my colleague though had different experience). Breakfast is great with wide selecton in cold and hot buffet
I stayed here in a first floor room for 4 nights for a trade show at the Messe Frankfurt so prices were pretty high and prepayment was required. I suspect many business travelers would choose this hotel due to its proximity to both the main train station and the Messe. Overall the hotel is ok but multiple small annoyances all taken together made the stay only average/below average. The good: ~15-20 min walk from Hauptbahnhof~15-20 min walk from Messe Frankfurt. Breakfast variety was good, lobby is nice.The little bad things that added up:First night (Monday) I had dinner in the hotel restaurant. This was the night before the start of a busy trade fair week and I’m sure the Savigny was fully booked. There was only one woman serving the entire restaurant – taking orders, bringing drinks/food, settling bills, clearing tables. She was running place to place trying to do everything. I waited a while for my food but I wasn’t upset since I felt bad that she had no support.There were only 2 light switches for my room. One controls the bathroom lights, the other turns on/off all the lights in the room. I could not figure out how to only turn on the bedside lamps without turning on all the overhead lighting.Pumps for shampoo/soap in the shower did not work. Tried to fix them but eventually had to open them up and take the soap off the pump’s tube as they were bolted to the shower wall. I’m sure I got plenty of shower water into the bottles as a result. However, the soap pump for the sink worked fine so it's not like this couldn't have been checked/fixed when they refill the soap.No work desk – just a small antique looking desk with multiple tiny drawers barely deep enough for my laptop.No kettle or any option to make tea or coffee for yourself in your room. No tea or coffee in the room or in any common areas.They give you individual username/passwords for the wifi but many times when my phone or computer slept/turned off, you would need to log in again. If you did not have the slip of paper with the wifi information handy, no wifi for you. 2 lamps (floor lamp and desk lamp) didn’t work. My room was partially underground. It had a window but pedestrians/traffic were at about eye level. Room stays fairly dark during the day.TV guide said there were 4 English TV channels but two of them were blank screens. So the choices were Bloomberg Europe on loop, or France 24 (English) on loop.Suitcase rack would have been nice. My room only had a small, irregularly shaped closet with 2 drawers and some shelves. I put my small suitcase on one of the shelves to keep the floor clear and had to pull it out every time I needed something.A small information guide in the room would have also been nice: what are the breakfast, lunch, dinner hours? When is check in/check out? Are irons/ironing boards available? Is there room service? Are there amenities I should know about (other than the mani-pedi/massage ad posted in my bathroom)?
Middle class hotel and quite old, not really a 4 star category but it is quiet and clean, also the price is reasonable. The breakfast is good, ample choices and they are serving omelette and other egg freshly made to order.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 155 rooms
- Restaurant, Savigny's (international cuisine)
- Meeting facilities
- Room service
- Air conditioning
- Cable and satellite television
- Clock radio
- Coffee maker
- Internet access
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Sofitel Frankfurt SavignyFrankfurt,Germany
- Hotel Contacts
- Extra Info
Savignystr. 14-16, 60325 Frankfurt, Hesse Germany
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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