Steigenberger Frankfurter Hof Hotel
- What's Included
Very disappointed. This hotel, despite its reputation, failed to show the five stars. Internet did not work at all, anywhere in this hotel. There was no complimentary coffee or tea in our room, we had to order coffee and pay 13 euros for it! The room was just plain and I immediately regretted not booking Best Western or any other hotel for that matter, would have done it better. But according to their staff, you get what you paid for, i.e. a higher grade room (yeah, our room was only $315 per night!) would have given us a coffee machine. So how can we, peasants, even dare to ask for such a favor! The internet story gets even better as it forced us to check out as early as possible to go to the airport where there was internet! Maybe that was the purpose, be as unhospitable as possible and make guests leave early. Really, really disappointing. Wake up Germany! Maybe send some of your full of themselves managers to other 4 and 5 stars hotels in USA, Canada, even Mexico or Egypt! That way they may learn what 5 stars look like!
Beautiful old fashioned and stylish hotel, rooms are very spacious, thoroughly modern and have all amenities required! Some nice touches such as TV in the bathroom too! Despite it being one of the busiest weeks in Frankfurt the rate was not too bad either, staff were outstandingly helpful and friendly, will definitely return next time I'm in Frankfurt!
This is a gorgeous hotel with friendly staff. I got an upgrade on arrival and was very pleased with the room. The bar serves good food and lovely cocktails. I highly recommend this hotel and would stay there again.
My Stay was from 24-26.02.2017.The Hotel is really good an the location is great. ** I had a problem with one of the cook at breakfast, who told me that i ate all of the salmon from the Buffet and he never saw someone ate this much like me, also that i ate the whole salmon for the whole week and they ran out of it. Response from the manager on Duty is not bad and was Friendly by appologising to me for the behavior of his employee. Compensation was sadly mini Haribo and Cookies sent to my Room. I had to pay for the breakfast for that day and the day after as well. At least i expected a better compensation from such a hotel.
My mother is from Frankfurt and we always stayed with my grandparents. As they have passed away this was our first trip back having to stay in a hotel. Always wanted to stay here and was not disappointed at all. Courteous and friendly staff, spacious rooms, everything was perfect. Great location to visit all the sites. We didn't require much assistance as we know our way around the area. Will return in December 2017!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 restaurant
- 1 bar
- Fitness Centre
- Meeting facilities
- Business centre
- Room service
- 1 double bed or 1 or 2 twin beds
- Air conditioning
- Cable and satellite television
- Clock radio
- In-room safe
- Iron and ironing board
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Steigenberger Frankfurter Hof HotelFrankfurt,Germany
- Hotel Contacts
- Extra Info
Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse Germany
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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