Steigenberger Frankfurter Hof Hotel
- What's Included
I stayed here for a weekend trip with spouse. It had been carefully planned and I had viewed all the top notch hotels in Frankfurt. I landed on this one due to its very central location. And it has: its location is for sure good. We were greeted by a nice member of the staff, and looked around in the reception area that is BEGGING to get a makeover. It looks old. And as the hotel has gone over a renovation process this might have changed but in october 2016 it had not. The lobby area is also very worn down. The staff looks crammed by a tight desk and it looks old -fasioned. I had ordered a double deluxe room in the renovated wing. And although its fixed it still has an aura of using cheap materials. It doesn't do the trick. Compared to other luxury hotels in its segment this is like its poorer cousin. Upside: Lovely staff at the: restaurant Oscars. We had two lunches and a dinner here and both had nice chats with the staff and good food. I would recommend to look for other options like Villa Kennedy or Jumeirah.
Very helpful and polite, the appearance is very good Please keep the good work as usual...Management and the team in the front desk as well the concierge very educated and great to deal with all guest wishes and requests.
You just expect way more from a 5-star hotel. The good things were that it was at a good location and quiet. Less attractive was that the room needed maintenance. Staff was politically friendly but lacked warmness and helpfulness. User experience needs to be improved. Overall feeling was that pretentious standard has empty promises.
we had a comfortable room but no tea/coffee making facility which is surprising for this type of hotelagain, one could expect an excellent choice of TV channels and media, this is not the case including the WIFI accessService was not consistent on a day to day basis ( For instance, we had water bottles one night, no bottles the following night, and just one bottle for two on the third night.)
Stayed at the Steigenberger Frankfurter Hof in January 2017, and cannot speak highly enough of the staff and accommodation. The hotel is in a perfect location/setting in near proximity to central activities, services, shopping, etc. Additionally, the hotels decor and architecture is beautifully preserved, and the comfort of the rooms were beyond our expectation. Most importantly, I found the staff to be some of the most helpful and mindful. Specifically, we required assistance in shipping a couple boxes home to the United States. The staff left us worry free, took care of all the logistics, and followed up with us to keep us informed.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 1 restaurant
- 1 bar
- Fitness Centre
- Meeting facilities
- Business centre
- Room service
- 1 double bed or 1 or 2 twin beds
- Air conditioning
- Cable and satellite television
- Clock radio
- In-room safe
- Iron and ironing board
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Steigenberger Frankfurter Hof HotelFrankfurt,Germany
- Hotel Contacts
- Extra Info
Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse Germany
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.