Westin Grand Frankfurt
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The Westin Grand Frankfurt is a very comfortable hotel in an awful building from the outside. If your taking a romantic trip to Frankfurt, don't choose this hotel, but if it is business do go there. It has perfect rooms, a more than elegant breakfast buffet, impeccable room service and friendly staff.
Decent, if uninspiring, option for a business hotel in central Frankfurt. Pluses include: friendliness and helpfulness of staff, decent Japanese restaurant, good business lounge & the duplex suites are lovely. To the negative: the place lacks charm, the Chinese restaurant is straight out of 1987, and the bar area unwelcoming. The Jumeriah, Villa Kennedy & Steigenberger are better, if more expensive, options.
Location is right next to metro station, very close to My Zeil mall. Rooms are nice. Plenty conference room and a great bar-lounge. Front desk wasnt so considerate to allow early arrival or late checkout. Its €25/hr for late checkout.
For starters, the staff was very good --both professional and helping--, but they couldn't make up for hotel deficiencies.The location is very good, just a few meters from a metro station and the city's main shopping street. The room and the bathroom were of course above average, although not really luxurious or impressive.But two issues really degraded the experience of my stay:1) The room was cold, and the "heating" system was unable to produce any real heat to make it warmer (and that was in the end of August, I dare not think what the room temperature would be in the winter).2) Internet was extremely slow, making it difficult to even surf the web, and totally impossible to communicate through Skype etc. This issue was affecting all my colleagues (we spent a weekend in the hotel for a congress), and was causing strong complaints. Even the premium (=paid extra) Internet access we were granted for free was slightly better, but not good by any means.The hotel guest services manager read the feedback I wrote when I left, and was professional enough to follow up with me, aknowleging the issues and apologizing, but still I didn't enjoy my stay as much as I should have. Such issues need immediate fixing in a 5-star hotel.
Nice hotel with an extraordinarily location. Walking distance from almost everywhere. Nice restaurants with different varieties. Rooms are clean and comfortable. The only bad thing is the WiFi service, almost not working. Recommended for anyone visiting Frankfurt and don't want to use a lot of transportation.I. Mokhlis
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 371 rooms and suites
- 5 restaurants, including: Asian, Mediterranean and International cuisines
- 2 bars, including: Pool bar
- 1 Pool
- Fitness Centre
- Meeting facilities
- Business centre
- Room service
- 1 double bed or 1 or 2 twin beds
- Air conditioning
- Cable and satellite television
- Iron and ironing board
- Maximum occupancy of 3
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Westin Grand FrankfurtFrankfurt,Germany
- Hotel Contacts
- Extra Info
Konrad-Adenauer-Str. 7, 60313 Frankfurt, Hesse Germany
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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