- What's Included
We were searching for a place to have a few drinks and dessert. When we arrived, we noticed that there were no spaces at the bar, only bar top tables. We asked if we could temporarily sit at the tables and order drinks and dessert and were told we could, but that they might need to relocate us if other people came in for dinner. We were fine with that proposition. We were subsequently greeted by the less than pleasant Steffi, a waitress who seems to have derived her customer service skills serving the lunch line at the local Women's Correctional Facility. She barely allowed us to make our drink order and interrupted me upon asking if they had a dessert menu. In true Soup Nazi fashion, she grabbed our menus and told us that this table was for dinner customers only. We attempted to explain that the host allowed us to sit there and order but she had already walked away from our table. We complained to a male waiter who seemed apologetic and walked over to the permanently scowling Steffi who begrudgingly gave him our drink order. The bar waitress wasn't much more pleasant. Let's just say that "service with a smile" is not part of the credo for the female waitstaff at the Platzl Hotel Restaurant.
The hotel is very clean and elegant and in a superb location for all the best central attractions. The s bahn is only a 4-5 minute walk, it is next door to the Hard Rock Cafe and hofbrauhaus, not to mention it is in an up market area with some stunning shops. The reception staff were very helpful, friendly and welcoming, as were the bar staff. The bedroom was very smart, clean and well maintained. Every addition you would expect from a hotel of this class. The beds and pillows are very comfy indeed. On the way to the breakfast room you pass the conference meeting room facilities which looked excellent. Breakfast was delicious. A typical German breakfast providing everything that you can imagine. They even provide a full English breakfast and eggs cooked to order if you ask. The only disappointment was one day at breakfast, the supervisor who meets and greets was nowhere to be seen and none of the other 4 staff who were setting tables and hovering chatting together were not trained on taking room numbers and showing us to a table so we were kept waiting. And we had to get up and ask for coffee as staff, with no eyes on service chatted in a central area where their service stations are. A little re training would not go amiss. That said, it is a charming hotel, with a mostly welcoming team and I would definitely return for business or pleasure.
We’ve been to Munich quite a few times but thought we would treat ourselves to a hotel right in the old town. Platzl Hotel is lovely and authentic. Great customer service, turned up at 10.30am and they were able to provide our room straight away which was amazing and very helpful since we got up at 02.30am. Bed is amazing, pillows amazing. Only thing we were missing was tea and coffee in the room but guess that’s an English thing!
The Platzl Hotel is literally on Marien Platz, so you have immediate access to a myriad of cafe's, restaurants and the most fantastic fresh produce market. If you are a fan of grilled pork knuckles, Haxnbaurer Restaurant can't be more than 50 meters away...as is the Hofbrauhaus. The Hotel itself has a warm reception and the rooms are well appointed and larger than most. The staff are friendly and service is very good. Parking is an issue around Marien Platz, but the hotel does offer great parking facilities (although at a price...).
Perfect location in the centre of Munich next to all the main sites. Lovely rooms with all the amenities you would expect. A great breakfast included in our price. Would definitely stay again should we return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 2 Restaurants (Fine dining, regional cuisine)
- Fitness equipment
- Steam bath
- Sun bed
- Meeting facilities
- 1 double bed or 1 or 2 twin beds
- 1 full bathroom
- Air conditioning
- Cable and satellite television
- In-room safe
- Maximum occupancy 2 adults and 1 child
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
- Hotel Contacts
- Extra Info
Sparkassenstrasse 10, 80331, Munich, Bavaria Germany
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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