Athenaeum Intercontinental Athens
- What's Included
OverviewLocated near the famed Parthenon, Athenaeum Intercontinental Athens is a modern hotel with spacious rooms, rooftop restaurant, views of the Acropolis, set in the heart of the business district.
The attention to detail and commitment to customer satisfaction make this our number one choice in Athens. We enjoy staying just outside the main core of the city, with the convenience of the shuttle bus for travel back and forth.The club lounge offers a very decent breakfast, tea and coffee throughout the day, and appetizers and drinks before dinner time. Good selection and worth the extra.The Club customer service employees are amazing and will help you in any way they can.Beds and linens are also high quality and the rooms are quiet. The Premiere restaurant is excellent, especially the degustation menu!
We flew into the Athens airport and took Uber to the hotel at 10 am. The hotel accommodated the bags while a room was not ready until later in the day. The concierge at the desk was helpful on how to spend the day. The hotel shuttle was often full so it wasn't easy to use it to go to the city center. The walk isn't bad to just get their on your own. The room was clean, comfortable bed, a shower (more US style than European a big plus for me as I tend to get water everywhere).
So I caution you ...this place is not in the city center and while on a map it looks close enough it just isn't. The have a shuttle that runs you back and forth about every half an hour, a tram which is close by, and a bus along the road. The tram and bus rarely ask more money and I couldn't find a way to pay them (I even offered)Definitely go for the breakfast included option. It's like $20 more a day when you reserve but $40 on premises. There's nowhere good to eat nearby. The buffet looked well above average but just south of amazing. Eggs made to order, sausage, bacon, patries, your usual stuff The rooftop bar, while nice, is overpriced. It has a nice open air view of the acropolis but so does every other hotel in the city center which you can go to while you're downtown The rooms are spacious Even by American standards. Mattress wasn't the most comfortable I've ever been on but still very good; excellent by European standards The gym here is good for a hotel gym. The lobby is vast and inviting, very comfortable. Service is a little slow.Staff is helpfulDaily cleaning plus daily turndown servicePool area is oversold on the website pics but still ok. In general, it's a nice place to stay but as a tourist who wanted to be on the go from sunrise to late night I would have rather paid more for a smaller room in the city center. If you want the comfort/luxury and don't mind ha ging in the hotel through the hotter parts of the day this place is good
Form over SubstanceAs an IHG Spire Ambassador I thought that this hotel would value your custom. They do not! In fact it has in my eyes damaged the IHG brand.The facts :-Checked In at 4am and no one helped me or my partner with our luggage (2 large bags). I suspect because we were wearing shorts (Chinos) they looked at us like we were low life! Complained with minimal apology.The area around the hotel has many sex shops and strip bars. Would not recommend walking anywhere at night here if you value your wallet or purse...No access to club lounge for elite members. It appears to be an added extra cost now...€75 per night... so IHG status is worthless. The reason why I booked this hotel was because of IHG and the view overlooking the Acropolis from the top floor bar. I thought it would be a nice evening drink on my girlfriends birthday. However, the bar has a dress code on the door. No shorts or flips flops (See photo). No where on the hotel website or on the Ambassador booking line was this explained. So I get denied entry (bar was empty. See photo)... I am wearing smart new brown flip flops, knee length cream Tommy Hilfiger chino shorts, and a blue ironed shirt sleeve collared shirt (see photo). I do not think I look scruffy. I am on holiday in a hot country so I do not need to carry trousers. The bar desk manager offered trousers for me, and said my girlfriend was ok (even though she was in chino shorts).... I didn't want to wear pre worn trousers (who had worn them before), and plus it was a hot evening!. I spoke to the deputy manager on main reception who basically said it was the rules. He said he would take feedback etc, but you could tell from his body language it would go nowhere! Waste of time. Customer is always right certainly does not apply here! In my eyes the issue is clear. 1) It is an act of miss selling. You pay for a hotel and expect to be able to access the amenities etc but instead you are turned away due to an outdated dress code that is not documented or explained before arrival! You are not getting what you pay for.2) I get the impression they would prefer someone who can turn up in a cheap suit and stay for one night or buy one expensive drink on credit vs a loyal IHG traveller. The hotel is all form over substance... translated.... the hotel likes to look good, but underneath it is rotten! Had it not been 7pm, and my last night I would have checked out!So in anticipation of the hotels response (if I'm lucky enough to get one)... yes you did offer trousers... but this is an outside bar in the evening sun in a hot country. The bar was empty. I was not scruffy. I am a resident guest in your hotel. I do not want to wear trousers that may not have been washed for months... Use your discretion or update your policy to be in line with modern day dress codes. This is not 1960. I will never visit this hotel again. I advise you don't either! Check out the Hilton or Marriott instead! They know how to treat guests!
Probably the worst InterContinental Hotel we've ever stayed at, and we are Spire a Ambassadors. We expect much better in terms of service (poor), room quality (average), and cleanliness (good). We were very disappointed. The room is spacious but nothing special, and we've seen better bathrooms at a Holiday Inn. It was clean, which is more than I could say for the neighborhood. Service: poor. The hotel did not extend the amenities and did not roll out the welcome carpet for its loyal Spire Ambassador members. And they poorly manage the queue, leading to guests stepping in front of queued guests that resulted in arguments (both observed and experienced). There is much to improve in this area. We debated between a three (average) or two (poor) rating. We would not recommend this hotel, and we do not plan to return to it in the future.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 543 Rooms
- 5 Restaurants
- 2 Bars
- Fitness centre
- Outdoor pool
- Business Center
- Wireless Internet (fee)
- ATM/Cash Machine
- Concierge Services
- Safety Deposit Box available at Front Desk
- Gift Shop
- Cable / Satellite TV
- Workspace / Desk Desk
- Direct Dial Phone
- High-speed Internet Access (fee)
- Coffee Maker
- Mini Bar
- Air Conditioning
- In Room Safe
- Iron / Ironing Board
Resort Location Map
Athenaeum Intercontinental AthensAthens,Greece
- Hotel Contacts
- Extra Info
89 - 93 Syngrou Ave, Athens 11745 Greece
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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