Grenadian by Rex Resorts
- What's Included
- All Inclusive Features
Because of Tropical storm Cindy. We had to change our trip 2 days to come into Grenada 2 days earlier. Our resort at Sandals was booked so we decided to stay at the Grenadian Resort based on its pictures posted, the all inclusive options and it was close to Sandals and the airport. We made a BAD DECISION. When you arrive to check in you stand in a hot lobby with no air and wait for someone to help you then when she were checked and you were put in the golf cart and held off on a hillside where your room is located which is not walking distance.There are no elevators so you must walk three flights of stairs to get to your room if you have a ocean view room. They do not offer ice in the hotel buildings and you are required to go back up to the front where you checked in to get a bucket of ice which will be melted by the time you get back to your room. We were also told we needed an extension cord for my husband's CPAP machine and that they would deliver it to our room. We never got it and called down twiceWe are so unhappy HERE and wasted our money on the all inclusive. I would recommend if you decide to stay save your money and not get the all inclusive. It's not worth it. The cocktails are the cheapest unheard of liquor. And the premium drinks are extra. The food by the pool is left out with tons of flies swarming all over it. You also have to put a $57.00 deposit per pool towel down to get a towel. We tried 2 restaurants and got up and walked out of both of them. First we tried the restaurant called Cinnamon which is an out door buffet style dinner. It looked nice but only 4 people were in there eating. That was sign # 1. We went up to the buffet and the food was indescribable. So we asked where the other restaurant was. They said Oriental but you must have reservations and it's not included on the all inclusive plan either. We said we will take our chances. Walked in and 1 lady was sitting in the whole restaurant eating alone. We were greeted by an unpleasant server. We wanted appetizers which 3 were offered and we wanted all 3. She said no you only pick two. So we picked the lumpia and chicken on a stick. The lumpia was actually 1 spring roll cut in half not lumpia. The chicken on a stick was like eating jerky and had peanut butter on it. Gross!!! So we ordered our dinner hoping we can eat it. My husband got sweet and sour shrimp. And I ordered low mein. It was edible but we were not happy. We waited for our server to come back but she had disappeared so we left. Now about the rooms. They are very dated just as the picture show and the view is absolutely gorgeous of the ocean. However there is no air conditioning in the bathroom and is extremely hot in there and there are notes posted on the door to leave the door shut if you want the air in your room to work. I go on TripAdvisor and Hotels.com and compare the ratings from previous guest and I look at the good and I look at the bad however with this resort the bad was correct. I booked this hotel for our current stay through hotels.com however we cannot get our money back for any reason it's states. I guess it's because you're stuck here and waste your money.This is the first time I have been let down by Hotels.com and TripAdvisor for our trip and we travel all the time
My fiancee and I paid for 3 nights all-inclusive and left after 24 hours, here's why.ROOM - I posted photos so you can be aware of just how dirty the beachfront suite was. Also, the blinds will close but are also bent so mosquitos can get in ( Zika ) Mattress condition was terrible, I could feel the springs with my hand.STAFF - Front desk was uninformed, and not helpful. Keep in mind if you need to change your reservation on a weekend you are out of luck. I booked directly through the Rex website but they informed me if you make an online reservation they can't amend it. The young lady working the desk informed me they had no access to internet to modify reservations ( it's 2017, what kind of resort doesn't have internet access? ) Also, nobody working here smiles or waves like the rest of Grenada. Hell, they won't even say you're welcome after saying thank you. The only exception being the restaurant manager, he was really nice. WATER SPORTS CENTER - I went to the water sports center to book dive trips, the young man working there informed me the dive master was not around but he would try to call me back tomorrow. Never once asked for my room number or how to contact me ( I called eco-dive immediately after and had 3 dives booked within minutes ) I would not trust them to safely guide you on a dive. You're better off sticking to professional dive outfits.DRINKS - If you pay $300/night for all-inclusive know that the quality of drinks you are getting is deplorable. Think well drinks, then go quite a few steps below that. Want a vodka soda without kerosene, that's going to cost you. Not to mention the person making them for you might just look miserable ( also it makes it hard to enjoy yourself when the staff is so bummed out ) Also, nobody will actively try and serve you outside of meal times. So, please don't expect to feel like you're in a resort. Also, don't expect any of the meals to be served on time. I totally get island time and things moving slower but 1.5 hours late is excessive.FOOD - How do you feel about buffet dining? Juices from concentrate on a tropical island? Sounds great right? Well, that's what you should expect. Flavor of the food was good but not worth the money. Trust me, there are SO MANY great food options on the island that are far better. LOCATION - Magazine beach is great. But this is Grenada and there are dozens and dozens of beautiful beaches that don't have lackluster lodging posing as a resort. Don't sell yourself short! Not to mention ALL beaches in Grenada are public so anyone can visit anytime. Better off doing a daytime picnic here.So, you can see how terrible this experience was. I worked in hospitality for 15 years everywhere from hotels to fine dining, have traveled the world and this was singlehandedly the most disappointing experience I have ever had. There are so many better options between AirBNB and the rest of the hotels. Please shop around and get your money's worth. We checked out and went right to a hotel near Morne Rouge. Let me tell you the difference was astounding, we were greeted warmly and taken care of the whole time. It literally saved the trip. You can read my review of the Laluna on their page. I'm sure the manager will follow up with some corporate sounding excuse for a response but just remember what you've read and ask yourself "Is it really worth it?" The answer is No!
Before you book this hotel, I suggest that you do your research and gather all the information about the island, first of all. Here are some helpful facts, it is a long review but will give you lots of information you may need....not a complaining board, don't worry ;)Grenada is a true hidden Caribbean jewell (minus the crowd and hordes of tourists) and I am so happy that I discovered it. It is called The Spice Island as they are famous for their spice production, nutmeg more than anything, 2nd in the world, after Indonesia. This country is not your typical resort country like Cuba, nor Dom Rep. It is a very expensive, picturesque island, and all inclusive is not common. You will find beautiful beaches, waterfalls, lush rainforest, and you will find so much to do, besides enjoying the beach. Local people are wonderful, I thought Antiguan people are the kindest, until I came to Grenada :). It is also the safest Caribbean island I visited, and I have been to many. As Charmaine says (she is a tour guide that you can find near the reception), it is "organized off the beaten path country". This is a former British colony, gained independence in 1974, was invaded by the USA in 1983 because they were friendly with Cuba (Cuban government built the airport in Grenada), had some French invaders in the past too. Grenada is also known for having a world class medical university, we walked by their hospital facility, looks very modern. Being a former British colony, it is an expensive place to live and visit, food in the supermarkets cost more than in Canada. Hence, the value which you get at the Rex is really good. I was in Antigua 3 months ago and the cost of living is comparable. Service: Impeccable, starting from the reception, restaurant, bars, swimming pool, room service. Fast, professional, courteous and accommodating. Very well managed team. I complimented services to the manager when she walked in this morning, buttoned down lady, you can tell who she is just by the way she walks. Her eyes are like arrows ha ha ha. But it works I guess ;) Rooms: outdated indeed, but large, have balconies and have comfortable beds. There is no coffee machine nor bottled water in the room. I knew this before going and brought my own thermos for the water and a ceramic coffee mug. If you want to upgrade: $30 USA / night for the ocean-view or $60 USA/night beachfront. Beach: I grew up swimming in the Mediterranean Sea and actually love to see some rocks and reefs. If you prefer picture perfect sandy beach, you may find a few rocks in the water annoying or alternatively bring your water shoes. Snorkelling is great if you go a little further. Lots of trees and natural shade at the beach, there are enough beach chairs for everyone, certainly you don't have to wake up early in the morning to get a chair. Swimming pool is right next to the beach, it has very comfortable beach beds, swim up bar, restaurant where you eat your lunch and offers burgers until later in the evening. Food: now, this really gets me going when I hear people complaining. For the price we pay for AI going from Canada (which is a little more than paying for the flight), what do we really expect? Breakfast is excellent and has many choices. Lunch around the pool offers one type of meat, fish, 3 sides and a few types of salad, burgers and hotdogs. Dinner is tasty and well prepared, it doesn't have so many choices but it has two types of meat, fish, 3 sides, 5 types of salads, a few deserts and really good ice cream. I liked ribs and chicken BBQ which they had one night, roasted turkey, fish in coconut sauce. How much more do we really need!? Wine is decent, not fancy and expensive, but decent which many of us buy at home. If you can't find something to eat here, and if you are picky and one of those people that will complain no matter what, Sandals AI resort is just next door for $4000 pp, vs Rex $1000. Grounds: well kept, clean, there is an eco system with a little lake that has so many birds, fish, crabs, cats etc.Entertainment: I would say that this area really needs some improvement. Two nights a week there is absolutely nothing, one night they organize karaoke, one night there was a single musician playing saxophone btw 8-9, one night there was another single musician with a steal drum for 2 hours and management organized some cocktail from 6:30-7:30 another night. This said, Rex is definitely not for young people looking to have some fun. Most people were couples 40+, but even so, everyone I spoke with, was really bored after dinner. I understand that the management has their budget constraints, but for many people this is a turn off not to have at least a couple of times a week some good live band so that people can dance, or maybe some show performance or something else creative. On the other hand, if you are into playing cards and dominos, quiet nights, the Rex is just perfect! Currency: they use EC or US$ everywhere. 1 US$ = 2.6. - 2.7 EC. You can bring Canadian dollars and exchange in many places too. Restaurants: I will write a separate review for the restaurants but please do yourself a favour and don't get ripped off at the BB's like what happened to us (tried Victory, Umbrella's, Prickly Bay bar and had plans for the Aquarium Sunday afternoon live music and BBQ but it rained and we didn't go). For two small and not that great meals at BB's, one beer and one expreso we paid $100 CAD. I don't have a clue how they became #1 on TripAdvisor, I was really shocked....this was the only disappointment on this trip. It is not about the price itself, it is what's offered for that price. Venturing off on your own:I went out of the resort almost every day. If you are comfortable with the locals, get the bus to St. George's for $2.50 - $5 USA one way and explore on your own. I couldn't figure out the charge, different drivers charge different rates. They go every minute, the bus is actually a large ven and it stops everywhere to get people. Bus #1 takes you directly to St. George's and the bus stop is just outside the Rex gate. It is the safest Caribbean island that I have visited, and I visited many. Another day you can take the same bus and go to Grand Anse beach (half way to St. George's), have lunch at Umbrella's (love it!), and enjoy live music in the evening. Go to Prickly Bay marina Friday night and dance with the reggae band until late at night, see some yachts and have a very good pizza or BBQ for dinner. Stop by Port Luis marina just before St. George's, it is one of the nicest marina I have seen, great facilities, nice restaurant and some beautiful sailboats. Just in case that you need some electronics (I.e. Phone charger, camera card etc), there is a very good electronics store in Grand Anse where you can buy what you need, other places sell cheap Chinese stuff for a lot more than what you would pay for the original at home. Saturday market in St. George's is fun, you get to see locals from the country side selling their products and also ladies selling spices and clothing. You can arrange with Charmaine to do Sat market for $8, you can't beat this. Food land supermarket is just next door to the market, spices are cheaper there. We bought some spices and rum at IGA (Spiceland Mall in Grand Anse) and forgot the bag at the cash. Four days later we stopped by just to ask, and I swear we found the bag, their customer service has a log book for forgotten items....needless to say, I was speechless! Tours and sightseeing: Charmaine runs her own little tour business from the Rex premises (she is not part of the hotel, but rents the office from the Rex) and provides great services, from shuttle driving you around, to touring the island, going snorkelling etc. She is a great lady, super soul, raised and educated both in Grenada and the U.K., you will get someone professional, knowledgeable, kind, accommodating and cool. For $60 USA pp you go all over the island with someone local and professional and get unforgettable experience. You can contact her at email@example.com.I was going to rent a car (had it booked for a couple of days with Y&R) but changed my mind when I arrived, they drive like crazy, buses can take you anywhere you want and the island tour is really worth it (you will visit lush rainforest, the oldest rum factory in the Caribbean, nutmeg production, chocolate factory, waterfalls etc.).I wrote this review in the air, just landed in Toronto from Grenada, planning to go back to this beautiful island in November. If the Rex offers such a great deal like this time, will repeat the visit. Great value for the money paid.
Grenadian by Rex Resorts is a great value to enjoy a beach front vacation. The staff are always friendly & helpful. There is free wifi on the property, including the pool & beaches area.We love the local dishes on the buffet! Make sure to try the soup (carrot & ginger is my favourite)!! The nutmeg ice cream is surprisingly GOOD!! The local try to sell souvenir at the beach, just tell them 'NO, thank you' and they will leave you alone. Grenada is a quiet, uncrowned and laid back place. Remember to pack the Insect Repellent and Permethrin spray for clothes!!!
We really enjoyed our vacation at this hotel.My mum along with my 20 year old son accompanied us.Was a little worried after booking as previous reviews stated the resort was unsuitable for people with mobility issues. We needn't have worried the hotel provided us with a wheelchair and the golf buggy was a useful back up.We had a hillside room which was nothing fancy but always clean plenty of hot water and clean towels. We enjoyed the food you could always find something and the nutmeg ice cream was delicious.The beach was gorgeous always plenty of loungers and you could hire snorkels and kayaks from the dive centre free of charge.We took a day excursion with Michael we visited the nutmeg factory the rum distillery the chocolate factory and a waterfall.A wonderful tour guide who really knows his stuff .We also did the half day market trip to St George.We loved our stay at the Rex and would certainly return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner
- Unlimited domestic drinks (house wine included)
- Selected non-motorized water sports
- Introduction to scuba diving in pool
- Nightly entertainment (5 or 6 times per week)
- 172 rooms
- 3 restaurants
- 2 bars
- Room Service (fee)
- WiFi (courtyard cafe)
- Hobie cat (Fee - Lessons may be required)
- Scuba diving (fee)
- 1 king-size or 2 twin beds
- Bathroom with shower
- Satellite TV
- Balcony or terrace
- Occupancy up to 4 persons (max. adults: 3 / max. children: 2)
Resort Location Map
Grenadian by Rex ResortsGrenada,Grenada
- Hotel Contacts
- Extra Info
Tamarind Bay, Grand Anse Grenada
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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