Fantasy Island Beach Resort
- What's Included
- All Inclusive Features
This "resort" is the absolute worst I've ever been too. There was no ride from the airport, once we got there the receptionist gave us our key. There was a king sizes bed with nothing else. The closet didn't have shelving so it would have been a week out of the suitcase. The safe didn't work, the back sliding glass door didn't lock, there were no towels in the bathroom which was filthy. When they brought us some they were stained and gross. This place is unbelievably horrible, I've stayed in better crack hotels. We called expedia to no avail, they were no help whatsoever and fantasy island refused to give us a refund. I travel a lot and will NOT be using expedia. We left and stayed at a great place in West End. Do Not waste your money on this disgusting "resort". And be careful booking with expedia, both are rip offs!
A three star resort with a five-star location and 5-star snorkeling. We chose the location based on good snorkeling reviews and we were not disappointed. It was the best snorkeling that we have had from a resort so far. Jumping off the gazebo was like jumping into an aquarium. We saw stingrays, moray eels,lobsters and many other species of fish. The boats did their day trips not at the same location but at the same Reef so no day trip required. The beach was very well maintained and raked all day long. Our bathroom developed a leak from the room above us and we took a picture and brought it down to reception and explained the problem. 10 minutes later maintenance was knocking on our door and 2 hours later we were given a new room. The next day there was a bottle of chilled wine two glasses and a fruit basket delivered to our room. The next night our key stopped working and even though it was 11pm, reception found someone to fix our lock within 10 minutes.On Friday mornings there is a horde of locals that come in for the weekend and take over the place so a little patience is required for that day. The kitchen staff was great at keeping the food coming. There are 3 of the cutest trouble making white-faced monkeys at the resort and they do steal your food if you let them. We had a fantastic vacation and everyone there is so friendly. We already have planned to return in two years.
Well.....had no plans to write anything about this trip but changed mind.Very very tired already ( caught 645am flight out of Toronto) Arrived at airport made our way throught security and went outside. To our chagrin there were no seats for us on the vans that had left. We waited for 45 mins or so for them to find us ride to resort. Strike 1.We finally arrive to front doors where there are 2 young girls dancing to music and talking amongst themselves. They did not even acknowledge any of us. We were a large group and were all waiting for direction. But, there were no cold drinks for us and no direction. Finally my husband decided to go in and ask what we do. The lady checked us in and advised to come back at 300 to get room. We had to ask where do we put our luggage( nobody around to even help with that) No customer service at all. I mean nothing.No smiles, no greetings, no staff except dancing girls at front door and lady behind counter who didn't smile either. You felt as you were disturbing or bothering them and they really don't want you there. Strike 2.Finally we went to ask about our room around 145 and were told ready. We were in room 212. Once again no help with luggage no one to tell you even where to go. Walked in room and was scared. Very very outdated and unappealing. I looked at my husband and said NO WAY. This is gross. We didn't even have a dresser, so we lived out of our suitcases on the floor for the whole week. I at least expected a couple dressers. Balcony door would not open until my husband finally fought it open with brute strength. No lock on door but felt it was secure because it was so bent nobody could open it.Once I stepped onto balcony I totally forgot about all other issues. It was soooooo beautiful that it took my breath away. We were on our 20th wedding anniversary when we were there and had no intention of diving or snorkelling, but guess what? We went and rented gear and snorkelled rest of trip. It was stunning anywhere on the resort you went. The food was good, same as everyone says, not a lot but enough and we brought our own coffee maker and timmys because of the reviews. They need coffee makers and blow dryers in every room.( they don't)There are always a bunch of teenagers running around the resort who turned out to be like a social committee. They turned out to be fun and entertaining, but they really could do more to help people. I mean like helping with greeting and maybe luggage and just directing people. Seemed to not do much a lot of time, but cute. The one person that we found very rude was the taxi lady. We went over to ask about a ride into town. First we had to wait until she finished txting ( 10 mins) before she even acknowledged us. We asked about closest town and she said 20.00. Then she told us there is nothing there anyways. We asked about the mega plaza we saw on way in and she told us closed. (100 sunday) We looked online and it was open until 700pm that day. Apparently we were bothering her and dint want to go. She was really the only one that really shouldn't be there as far as we concerned.In the end we had a really great time and weren't disappointed when you remember that it is a 3 star resort. It just needs a little more love, paint and training. We are planning to go Honduras next year but for 2 weeks instead of one.Thank you and hopefully you use reviews to better resort because it can be a 5 star.
Yes we read the reviews before we booked but sometimes people just exaggerate, but unfortunately the hotel was worse than we had expected:The room was really out dated, the bathroom had dirty tiles and mold on the outside of the shower door. No hot water for a few days and the water pressure was terrible, at times it just dripped and had to use bottled water to finish washing off.No bottled water, only a jug of water in the mini fridge, no pop or beer cans, if you wanted a water bottle had to purchase it from the bar if they had any or in the gift shop if they had any left.We had a queen and double bed, don't know why, it was just 2 adults, myself and my hubby, I guess the double bed was blocking the door into the other room,(most rooms were joining on each side) but the bad thing about this was the pillow that I had used had bed bugs (it's the one that is covered with the same material as the bed spread, I was so disgusted by this, didn't notice until we arrived home, the bites were different from the sand fleas, all along the upper right and left arms and along my upper back and itchy as hell. The balcony door wouldn't lock, reported it and it took a few days until they fixed it. The food was ok, tasty, but the selection was minimal, all buffet (breakfast, lunch & dinner) If you want seafood dinner, have to pay extra to order it in.Snack, what an insult, first day we got there was a Monday (11:00 at bar, a tray of a piece of cheese and a piece of hotdog on a toothpick), that's what they call snack, if you wanted hamburger or fries had to pay $$, that was $10.00 just for a hamburger.Especially on the weekends starting Fridays when the locals come to the resort, if you are not there when the snacks come out at the bar, you will never get any, they hoard them all, they don't take one or two it practically take one row of the snacks and this was one person, imagine at least 10 people, no snack for you!!The grounds were well maintained, the sad part is that they need to really focus on the inside and fix the rooms especially if I had bed bugs I can't imagine how many other rooms have the same problem.The pool was green with algae, (didn't bother getting in there), Stayed at the beach and enjoy the ocean.The snorkelling was amazing. I also went kayaking, that was a wonderful experience and the best part was the three monkeys that live on the grounds of the hotel, that's the main reason we decided to go to this resort, but I would never return unless they renovate all rooms and a better food selection and OJ tasted like Orange Tang, not real OJ at all.We left the resort and waved a cab down for $2.00 US, worth the ride, went into town to the Super Market a few times to buy bottles of water, real orange juice and beer to put in our mini fridge.Overall we were really disappointed, we been to Cayo Coco, Cuba many times and by far their all inclusive is better than Fantasy Island's standards. If you love hot dogs then this is the place for you to come to eat them at Breakfast, Lunch and Dinner and don't forget about the big selection of snack (lol) what an insult especially for the money that we paid, not worth it.
Snorkeling was good, food was decent (tiring by day 14 though), beach was nice (no vendors allowed on the island) and diving was good, but that was were it ended. As posted in other reviews, 1970's called and it wants its furniture back. The rooms are in dire need of an update and repairs, mildew in the showers needed to be taken care of. I could not walk 10 ft in this resort without seeing something that needed fixing. Most staff was early 20's and could careless, little or no service at meals. I am not a drinker but I am sure that I have a better selection of booze at my bar at home than their 1 and only bar. 2 snack bars and the swim up bar were closed and in dire need of repair to get them open again. there is nothing around the resort to go see, you need a taxi to go check out anything on the island.I have stayed in 3 stars before and this was not a 3 star in my opinion.FYI bring bug dope. the noseeums chewed up my wife pretty bad and we even had OFF bug spray.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner
- Unlimited domestic drinks from 11am to 11pm
- Non-motorized watersports including snorkeling & kayaks
- Daytime tennis
- Daily activities & nightly entertainment
- 109 rooms
- Buffet restaurant
- Tennis courts
- On-site dive centre (fee)
- Internet facilities
- 2 double beds
- Ceiling fan
- Bathroom with tub or shower
- Balcony or terrace
- Maximum occupancy per room is 4
Resort Location Map
Fantasy Island Beach ResortHonduras,Honduras
- Hotel Contacts
- Extra Info
Carretera Pavimentada Ppal, French Harbour, French Harbour, Roatan IB3110 Honduras
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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