Henry Morgan Resort
- What's Included
- All Inclusive Features
the Beach & swimming pool very nice . I have not stayed in the Hotel. poor foo served in the swimming pool area restaurant.1 beer 3 or 4 dollars . Local beer does no exist in bottle. very safe area . the beach was protected by armed police/ security. overall a pleasant stay and very safe. sea water a bit cold but ok after a while.
We were here for 2 weeks... unfortunately that was 3 days of Beautiful sunshine and calm ocean and 11 days of freaky wind and monsoon type rain that flooded the roads, walkways etc. No fault of the resort, but there is little to do in bad weather and the lighting is very poor making even game playing difficult. As it has been said, the resort is tired. Rooms need to be updated, especially the bathrooms. Ask for the 2nd floor if possible. Some wooden walkways need replacing (rotten), quite dangerous when you fall through...BUT... the staff are outstanding! Especially Jorge's restaurant staff Cindy, Andria, & Kelly. The front desk staff were also wonderful to us. If you are nice and kind, it is reciprocal!My husband and I got certified with TGI while we were there and the staff and instructors at the dive Centre were outstanding. Looking forward to our return trip later this month.... hoping for sunshine!
Like most, we read all the reviews for the places we stay and have learned to take many of them with a grain of salt. For this resort, as usual, the reviews were mixed, but leaning towards the "it's a little on the rustic side". We stayed for the first week of January with another couple. So...where to begin...The staff, were unfailingly smiling, polite and mostly helpful. Having travelled extensively in the Caribbean, Mexico and Central America, you get used to the "I don't quite understand but will pretend I do" shoulder shrug and smile. Sometimes you get what you wanted and sometimes not so much.As to the rooms; we requested king beds, second floor and close to our friends. Pretty much got that, but there is a row of four rooms in the center of all the others (rooms B1 to B4) that are only one storey. That's fine in that they are quieter, but, they came to be known in our group as the Granite Mattress rooms. We've stayed at many places where the reviews said the mattresses were too hard and have never had a problem. These mattresses are like plywood with a mattress pad on top. Awful!The hotel is pretty much buffet only. We reserved for our (one) a la carte dinner, but they closed that restaurant for our night because the ocean was too rough, so we can't review that. The buffet however was ok for breakfast, good for lunch and (the one night we went) dismal for dinner.Once we discovered it, we went to the wine shop almost every evening. It is a quiet oasis where you can purchase decent, reasonably priced Italian wines by the glass or bottle, top shelf liquors and nice coffees to the sounds of Latin Jazz.The beach is truly as advertised. Clean white sand, beautiful sunsets and easy access to great beachside restaurants and bars. Also, even on cruise ship days, lots of lounge chairs available on the sand. No running to the beach at dawn to "save" some chairs.Finally, a comment on housekeeping services. What is it about towels??? We've stayed at every level of hotel from 5star down to now (about) 2 1/2 star, around the Gulf of Mexico and the Caribbean and always have trouble maintaining a consistent number of towels. How hard can it be to put two fresh towels back when you take two dirty towels out. Twice here, we came back to find no bath towels at all. Oh, and by the way, the phones in many of the rooms don't work, so you have to walk all the way to the front desk to ask for replacements which will likely take a hour to come.Would not go so far as to give this hotel even a three star rating. It needs a lot of improvement to get to that point.Would I go back? In a word, no.
The owners of this resort were more interested in finishing the new condos, than fixing existing problems. My Door and sisters' doors were broken, and it took over 45 minutes to fix it. The curtains in the rooms needed washing and the lights needed upgrading - there were some spots where you couldnt see properly.The dive shop rented snorkels, fins and wet suits, when that should have been included in the price we paid. Also, the hotel had set up a capuccino station for $1.00 USD per cup. Food at the buffet was varied, but never hot. In the morning on of the women did prepare fresh omelettes, and at dinner another women prepared pasta dishes.The hotel did have a great New years party and most staaff were ab;e tp function in the morning.We also had to rent paddelboards and pedal boats.It felt as though the resort was nickle and diming us all the time. If you have accessible issues this is not the hotel for you - to get to the rooms there were at least 3 spots to climb 4 stairs.
This resort is landscaped beautifully , and as others have said rooms need updating . I actually like the cottage chic feel of the rooms , but washrooms definitely need a makeover . Henry Morgan is a rustic and a no frills type of resort . It is a solid 3 star . It is a smaller resort , so there is only one restaurant plus one a la carte . One bar in the lobby ( only open till 11 pm) and a beach bar /snack bar . Drinks are simple and they use the cheapest liquor on hand ( I ended up buying drinks with more variety / mojitos / monkey la las at various other bars along the beach ). The animation team make this resort. They are energetic and friendly . Some staff is very friendly , and some is very stand offish. Reception.....what others have unfortunately said.....mostly rude and unhelpful ( not all , one lady is very nice).....please Henry Morgan address this issue . One of the reception staff is so rude , not a great way to start your vacation, or helpful when you need to ask questions. The beach is stunning . The reef is stunning . Roatan is beautiful. Food was decent/ good . Restaurants and bars along the beach are great . Try dining off resort a few times . If you are looking for a large, updated , many amenities , lots of service type of resort, this is NOT for you . If you are okay with a rustic, basic service hotel on a great beach then you will be fine booking here . Vendors on beach can get annoying , a polite, no thank you, works wonders. Deck around pool is EXTREMELY slippery when wet , wear flip flops on it and you will defiantly tumble at some point ( go barefoot , or wear good quality sandals walking across). Snorkelled with DVI dive shop a few times , they we're great . We travelled with Air Transat, the rep Nathalie is always at the resort to help you , she is lovely and kind. Would we go back to this resort ? Only if the price was good enough to allow us to spend our money exploring the island and other restaurants / bars . Would we go back to Roatan? In a heartbeat !!!!!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, lunch & dinner
- Afternoon tea & snacks
- Unlimited domestic drinks
- Use of kayaks
- Daily activities & nightly entertainment
- 116 rooms
- 5 star PADI dive centre (fee)
- Gamesroom Internet facilities (fee)
- Sundry & clothing shop
- Massage room (fee)
- Medical services
- 2 double beds
- In-room safe
- Bathroom with shower
- Hair dryer
- Balcony or terrace
- Maximum occupancy per room is 3 or 2 adults & 2 children
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Henry Morgan ResortHonduras,Honduras
- Hotel Contacts
- Extra Info
Carretera Pavimentada Ppal, West Bay Beach, West Bay, Roatan Honduras
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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