Media Luna Resort and Spa
- What's Included
- All Inclusive Features
The food, resort & staff are amazing!! Animation crew are the best...Cristian, Alejandro, Andy, Erick, Sarai, Catherine & Yadira!!! Always kept us busy with lots to do!!! So much fun & wonderful memories made!! Juan Carlos our server at dinner every night went above & beyond!! Even taught me Spanish!! Dwayne from Go Blue Tours was fantastic!! Set up a day trip for us to the West End of the Island!! Our Havier was awesome he went above & beyond and shared lots of info with us too!! We have not a bad thing to say about this resort & the people!! Even on the Sunday when it poured rain the animation crew went above & beyond to find ways to keep us occupied & happy!!! They played jenga, pool, darts & danced with us!!! So much fun!!! We loved that the animation crew could eat with us!! We got to share a meal with them & get to know them better!! Great job Media Luna Spa & Resort!!! 🙌🏻
At our arrival to Roatan (airport): AirTransat screwed up heavily, first time since we started travelling in Caribbean's, we didn't have transportation to a resort waiting for us but we had to wait for it.From airport to resort: trip took around 45 minutes, due to very bad roads (lot of pot holes), plus half of the road that leads from main road to the resort doesn't have asphalt! Only this section takes 10-15 min which would in normal conditions take like couple of minutes.Arrival to Resort: check-in was relatively quick, the problem was pavement leading to our cottage-style rooms. Road was paved with rocks and it destroyed the wheels on one of our suitcases!! No smooth pavement, only this rough one, so if you have expensive suitcases be careful.Rooms/cottages: four complaints that I have are hard beds (my back was killing me second day, for some people it might be ok), and no cloth lines! There's nothing to hang your clothes or towel to dry them!! Phones were not working, so if you need to call front-desk you gotta go there. Also, water in pipes is SEA WATER. You can't drink it although they say it's safe for brushing your teeth.A/C was working fine, there's also a ceiling fan hanging in the centre of the room.Safe was included in the room, no extra fee for it. Also a plus: 120 tv channels (out of which most, I would say 80% was Spanish language channels).There was only one restaurant and it was lot of dough-based products, lot of breads, pizzas, tortillas... I couldn't find any good salads. Meat was ok, fish as well. They also had several soups daily. I got bored of it in couple of days as it was repetitive.Beach is small, sandy, but no umbrellas available so hard to hide from strong sun.Kayaks were available on the beach. Water shoes are recommended for some areas of the beach that have corrals.resort also has diving shop, and there's lot of corals nearby diving shop, just bring your snorkeling gear (they also do their introductory dive nearby).There are couple of pools in the resort, one with net. There aren't many things to do in this resort, pool table and table-tennis table are in bad shape, bring your rackets and balls for table tennis and chalk for pool at least.For more fun I'd recommend a day trip to West Bay, they have restaurant on the beach, pool, showers, rental jet skis, and lots of other stuff. Entertainment stuff are very pleasant, they try to talk to everybody, make everybody's stay pleasant. I am not too much into evening shows, watched it ones, they try to involve guests in different games etc.Internet: available only in lobby, sometimes in restaurant, very poor quality, sporadic and slow.SAND FLEAS - big issue is this small bugger, bites our uncle, legs, sometimes even other parts of body. We would wake sometimes in the middle of the night scratching like crazy. Apparently aloe vera helps after biting, not sure what's good for prevention.
This review comes a little late but after a poor experience elsewhere I have realized you must give credit where it is due. Based on the amenities - 1 restaurant, 1 bar - I would have given this resort a 3.5 star. I have given it 5 stars because of the staff and the location. It was amazing and everyone there was so friendly and helpful and made us feel so welcome. I went with my daughter and we both loved it here. LOCATION - I think this is close to paradise. Yes, it is isolated, in the middle of nature and surrounded by beautiful clear water - that is part of its charm! Perfect place to relax when not enjoying the fantastic reefs and sea life that abounds. We rented a car and driver and got to explore some of the island. Loved it. ROOMS - You get your own private cabana with a huge deck and hammock. The rustic look fits in perfectly with the surroundings but is totally comfortable. AC worked great and we had power and hot water all week. Maids did a fantastic job of keeping everything clean.FOOD - As I mentioned, there is only 1 restaurant, a buffet. There was lots to choose from and everything was so fresh and healthy. I was impressed. One day we even had a sit down dinner, which was great.DRINKS - Loved the service, always with a smile, and I found the drinks were quite good, with the exception that there was no kahlua to make a Monkey LaLa. They also have a wine/coffee bar on the premises where these are availabe for purchase. I did not try the wine, but their cappuccinos were fantastic and I did not mind paying $1 for them. ENTERTAINMENT - Animation team was fantastic, always smiling, friendly, getting everyone involved. I loved that they would often come and sit down, have their meals with us. It is a great way to make guests feel as if they are a part of the Media Luna family. Special shout out to Kelly, hope to visit you again soon! Nightly shows/activities were put on by the animation team followed by music and dancing and we had lots of fun. Some people may complain that it shut down fairly early, but this was fine with me as I was up early everyday to go diving.SPA - Did not use.POOLS - Did not use but you do have a choice of pools, from quiet to active.BEACHES - Fairly small but that being said, AMAZING. It feels like you are swimming in a tropical fish tank. It is teeming with so many different species of colourful fish. Just beautiful. There are actually two separate beaches which you reach by stairs, with wooden decks on different levels and there is always room to sit and enjoy the fantastic views. Kayaks always available on one beach. If you snorkel, I recommend water shoes and be aware that it is quite shallow on one beach so be careful of the coral and where you put your feet. The other beach is where the dock for the dive boat is located so you can enter the water right from the dock. A short swim out and it gets deeper and is perfect for shore dives. As for sand fleas my daughter and I were never bothered by them, probably because we spent most of our time enjoying the nature show in the water! DIVING - Absolutely FANTASTIC! I purchased the 10 dive package and enjoyed every single dive. Rental equipment was good and you have storage for all your equipment on site beside the dock. The variety of sea life (from seahorses to schools of squids and moray eels) and the healthy coral reef was truly amazing. The dive boat would pick us up every morning at 8:00 and take us to different sites. Everyone from the captain on down was very professional and helpful. The dive master, Darien, was super, very safety conscious and I felt extremely safe diving with him. Bonus, he is a great photographer to boot! Can't wait to dive with him again. Also, my daughter went with a Referral Letter in order to complete her PADI open water dives and I was able to accompany her classes and observe the training. Julie was fantastic. Could not have asked for a better teacher as well as being very efficient - my daughter's PADI certification card came one week after we arrived back home. Extremely happy with everyone on the dive team!OVERVIEW - If you are looking to party every night this may not be the place for you. That being said, my 22 year old daughter and I both loved it here. If you know what to expect and are looking for a fairly quiet, comfortable and friendly resort with fabulous staff and with amazing snorkeling and diving right out front, then you will also love this place. I highly recommend it.
If I can say anything about the Media Luna, at first it really comes across as a resort surrounded by a third world country, which it is, and the first day you are somewhat shocked by the little negatives that pop up, but as the week goes on they tend to fade into background as one's expectations become "acclimatized". We all were disappointed the first day, as it is certainly not a 4 or 5 star resort. Once you realize the room is just a place to sleep, it's quirks stop bothering you. The goods (in order)- The readily available reefs for snorkeling right off the beach...no excursions needed. BIG BIG plus on this point. Just be careful and don't venture close to coral as there can be nasty creatures. One poor guy thought he'd walk in the water along the "uncharted" section of the beach over to another deck further west and he paid the price. I was snorkeling at the time and noticed he was in severe stress...heard later he stepped on an urchin.- The beach...small but safe if you stick to the main sandy section, otherwise have a mask and look where your feet will be going.- There's lots of kayaks available...never had to wait for one to come back. - Food is healthy and plentiful. You may notice some repetition but there's enough variety you can avoid repetition. My older son and his girlfriend are vegans and they loved the food. You can build tasty vegetable breakfast burritos many ways. They make fresh tortillas in front of you almost at every meal for you to fill with whatever you want.- The people are all very friendly and helpful.- The expansive wood decks....lots of room to find a corner to yourself in sun or shade. There's many large decks all over the place. We enjoyed the long deck that overhangs just above the length of the beach as it has a great view of the beach and bay and has a shade canopy along its entire length.- Gorgeous sunsets with the decks facing west along the coast.- The beer is easily digested...a light refreshing canned beer in 2 or three brands. I'm a rum man and there was little variety in that respect, but I survived with no complaints.- If it rains, which it did almost every day, it comes down hard for 10-15 minutes, then clears up. I had just finished snorkeling one day and it came down hard for 20 minutes, so I simply used that to shower in the rain to de-salinate myself. I can honestly say I have never showered in a warm rain so to me it was a uniquely positive experience to intentionally stand in a warm downpour.- The room air conditioners were quiet and effective with ceiling fan mounted from the center of the bedrooms. The Bads (in order)- The rooms are designed to need heavy maintenance, especially the bathrooms. I don't understand why any shower would have a painted wall in it that receives direct water splashes, with a woven "natural plant" ceiling...might be OK for Robinson Caruso but not a resort in the 21st century. Mold in the bathrooms on the woven ceilings can be an expectation. If it is intolerable, ask to see other available rooms. We were on maximum high season so switching was not an option, and I believe we got a room that may not be used often unless they are at capacity. There were signs it was under minor renovations. - No-seeums. These almost invisible little bastards bite like crazy and show up as itchy welts two days later. We came prepared with DEET (industrial strength "Vietnam in a bottle") and the little chompers just laughed at it. Best to stay in breezy areas and hit the showers at 4:00 PM dusk when they come out full strength. I've heard heavy layers of baby oil tend to drown them before they bite but I'd take a few welts before I'd make myself look like a greased pig. I only saw one mosquito, but unfortunately she found me first.- There's only one bar (outside on the main deck) and the booze selection isn't huge. If you like an after dinner liqueur, forget it....rum, vodka, gin, tequila, that's about it. The table wine they serve at dinner isn't horrible but they sell a good selection of Italian wines and higher quality liquors at reasonable prices ($14 for a good tasting dinner wine) in a special outlet in the front lobby.- Expect nothing to dry out..humidity is a way of life, but that is not the fault of the resort; I'm just managing expectations.- The game centre (pool tables) were in disrepair with the que ball missing on one of the two tables.- The Disc Jockey....It seems his mission is to force his roots and likes of Latino Salsa-based music onto the guests who tend to have a limited tolerance of this music. It's ok for a while, but when you offer to plug your phone or tablet into his system to play some music "the guests are accustomed to", he tends slough you off and go back to what he thinks you want to hear out of his Latino repertoire. On New Years eve everyone had to force themselves to dance but it didn't last long. he played a few token 1980's dance tunes then back to salsa. My son and the young group that he hung around jokingly talked about putting out a contract on the DJ so they could overtake his sound system. A good DJ should be able to read the crowd and adjust to THEIR requests and likes. Not so with this music dictator.Tips- Bring a reasonably good set of snorkel gear that are comfortable and don't leak...this is a must. The fish are simply gorgeous and seemingly unlimited in variety. Best resort I've ever been at for snorkeling local. I regret not buying the $100 underwater Nikon S3 camera from Costco before I left. If you're not a strong swimmer, get an inflatable life vest before you leave but the beach does have life jackets you can borrow...but they are always wet and somewhat "used". At the far western dock there is a snorkeling entry ladder, but if you snorkel here the inflatable life vest will be a big positive because there is quite a swim (150 yards) that will discourage weaker swimmers before they reach spectacular corral reefs that rise up 15 feet from a 20 foot depth. - Bring tons of $1 USD bills and tip frequently, not to just the bar and restaurant servers. I tended to leave $3-$5 per day for the chambermaids as they work like dogs slogging people's dirty laundry and scrubbing their toilets, which is far harder work than the bartenders who receive most of the tips by pouring rum and cokes out in the breeze. These folks are poor as poppers so if you're coming to their country, spread your wealth and be a good Canadian and guest by doing so. I'm sure I spent about $150 in tips for the week and would have spent more had I had more in one dollar bills. The workers tend to pocket the small bills and take them home rather than exchange them at the desk, so don't expect the desk to provide readily available change from larger bills. The $20 bills are difficult to find change for so you'll end up taking $50 or $100 bills back home. If I was to go again, I'd take at least $500 in $1 bills and help make change to guests with a slight handling charge to cover my loss when I exchange the larger bills brought home back into Canadian dollars.- Bring a large empty water bottle each. The hotel supplies you each with only one small 300 ml bottle for the week which you can refill at the water coolers near the lobby and in the dining area. Tap water is not drinkable but supposedly ok to rinse a toothbrush. I think the room tap water is about 30% sea water and 70% rain water because you taste the salt on your lips when you shower. A big 1 litre bottle will save you from always having to refill the 300 ml bottles 2-3 times a day and can be kept in the room fridge.- Bring one of those double-insulated clear plastic drinking glasses that has a screw-on top and self-contained straw if you don't like drinking your rum and cokes from cardboard Pepsi cups all week. These make your ice last forever and don't fill the island with trash (it is obvious the island has no recycling program of any kind).- Bring your own shampoo and body wash. The soap and shampoo they supply provides no suds in the hard sea-water shower.- Bring Aloe Vera...good for sun burns and bug-bite anti-itch ointment.- There is no duty free shop at the Roatan airport so don't expect to be able to bring any "booze-bargains" home.- Expect to sit in a crowded area on hard seats for 3 hours in the security-cleared waiting area of the airport when you leave. The bus will drop you at the airport about 3.5 hours prior to your flight. Nothing you can do about this, just be mentally prepared for it, and it makes getting on the plane a welcome relief, even if you don't like flying!- I talked to one couple and the excursion they took to the west end north side of the island to play with the Dolphins was supposedly a great experience. If you have coloured swim flippers, instead of the black ones that the excursion gives you, the Dolphins are especially attracted to them and you will be more the center of attraction. Apparently they are very playful and if you tend to react to them pinching your butt you're a frequent target!- The roads can be expected to be 3rd world standard. The final stretch of road into the hotel tends to open your eyes wide in wonder as to where the hell you've been hijacked to.- Bring a deck of cards and maybe a cribbage board for the rainy periods. We made the best of a bad day that was rainy almost all day by just relaxing playing games and having a few drinks as the warm rain thundered down in torrents at times.- When leaving your home airport it would be advisable to make use of the Canadian Duty-free shop to bring your own favorite beverage to the island, be it wine or spirits. The resort has no issues with you opening your bottle anywhere, but they supposedly charge a $5 uncorking fee for wine at dinner. That's the key points. Enjoy the week, roll with the punches, and once you settle in, the relaxation becomes more important and the more positive aspects of the place take over. By the end we had no regrets. I never felt crowded in anywhere in this resort, making it easy to unwind and relax. Have fun with the entertainment kids that are there to make you smile!
Transat flights, delayed because they didn't have food on board. Rooms:Disaster. We had a garden view room 113 close to the Spa. Please do not pay for ocean view, it is not worth it because of all the trees. The rooms were cleaned daily. You get 2 small bottles of water that you need to get refilled at the lobby every day. You don’t get anything else to drink in the fridge. If you wish to have some beer in the fridge, please ask the bartender for cans of beer. We had some red aunts and borrowed the bug spray from a lady that we met there. My husband sprayed the red aunts and while spraying, over 20 COCKROACHES came out from behind the TV stand. THIS IS NOT A 4 STAR RESORT. They sprayed the room offered another room but we didn’t want it because other room was not sprayed. It was our last night there and we sat there with lights on. The staff:Friendly Staff. Please do not try to deal with locals that work on this resort. It will not happen. We tried to arrange transportation with them or ask if they could bring us some stuff from their home town and we were told that they are checked at arrival at beginning of their shift to make sure they didn’t bring anything in. This is sad as we really enjoy dealing with the locals. They want you to buy everything on this resort and there isn’t much to buy. Food:The food was brought in by their sister hotel, which is a good 40 minute drive. By the time you eat it, it’s cold. The breakfast omelette in the mornings are good and hot because they are made there. The buffet is open 7 to 9, 12:30 to 2 and 6 to 8:30. There is no 24 hour bar or place to get food if you are hungry. The early morning coffee in non – existent. You have to go to the Coffee, Wine store and they will charge you 1,00 for a small coffee at an all exclusive resort. The cappuccino machine is always broke. They need a new machine.Other:TRANSAT. The Transat rep is never there. He tells us he is on call. I wrote TRANSAT about our issues. I am sure they will have an answer to everything. While we were there, it was rainy season. We had 1 day of sunshine in a week. We knew this could happen when we booked it.Wi-Fi:Available in the lobby,restaurant and winery. Not very good connection
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
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Items not included:
- Travel insurance (mandatory if traveling to Cuba)
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- Items of a personal nature
- 3 meals daily plus snacks
- All drinks (house brand and cocktails house wine with meals)
- Daily activities
- Nightly entertainment
- Introductory scuba lesson in pool
- Pool table
- Ping pong
- Bocce ball
- 126 Rooms
- 1 restaurant
- 2 bars
- 1 pool
- Spa (fee)
- Fitness center
- Internet (fee)
- Dive Center (fee)
- Snorkeling Equipment (fee)
- Bicycles (fee)
- 1 King or 2 Queen beds
- Air Conditioned
- Hair Dryer
- Safety Deposit Box
- Satellite TV
- Mini Fridge
- Balcony or Terrace
- Maximum occupancy 4; maximum 3 adults
For the Kids - Kids pool, Game Rooms, Babysitting or Child Care Service available for a fee.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Media Luna Resort and SpaHonduras,Honduras
- Hotel Contacts
- Extra Info
Media Luna, Roatan IB3100 Honduras
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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