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Our room and shower was pokey and in need of an overhaul. Paper peeling off wall. Beds clean and towels and sheets changed daily which was a positive. Breakfasts average. Mostly the staff were pleasant enough, except for the night receptionist who was downright rude. We were in a group of about 10 people conversing in the foyer after a dinner out (there was nowhere else to go as there's no hotel bar) Though it was only ten past 11 he high-handedly moved us on as if we were causing a riot. He was rude and aggressive and in no way was this an appropriate response . I would not recommend this hotel. If you are in the hotel business you have no right to make people feel unwelcome.
This hotel is located about a 5-10 minute walk from Roma Termini which is great and convenient if you're traveling around Italy via train, or even just Rome itself as it also houses the metro system.The hotel is an older building, so keep this in mind when judging the rooms. Yes, some paint was peeling in some areas, and sure, the wallpaper was peeling in some as well but overall this hotel was our favourite out of our four stays in Italy. We were given a balcony at check in for no extra cost and it was gorgeous, complete with a swing, table and chairs, lime tree and the most beautiful view. The room was clean, came with a mini bar/fridge, and complimentary breakfast was quite good. The front desk staff always remembered who we were coming back to pick up our key, always greeted us with a smile, and assisted us with booking a tour and getting the metro system figured out for our stops we had to take to get to meeting locations. EXCELLENT customer service experience here. One morning we woke up to no power in our rooms, surrounding rooms and the hallway but it was quickly fixed when brought to the attention of the concierge.Pros: Safe for valuables at the front desk for an additional daily charge, but we were happy to have somewhere to keep our passports, cash and credit cards secure! Great location, free wi-fi and breakfast, beautiful view if you're lucky enough to get a room with a terrace, safe and convenient location.Cons: You have to lock your room at night with your key from the inside, some wear on the rooms, but I don't even consider this a negative. It just added to the character of the hotel! The AC also didn't work phenomenally, so we kept the terrace shutters closed but the doors open at night. Could get a little bit loud early in the morning since there's a lot of shops nearby that got their deliveries, but this is hardly the fault of the hotel.
The hotel is located a five minute walk from Terminii Rail Station and is easy to find. Using it as a base to explore Rome, it was an excellent location to get access to the Metro, rail terminal and even to explore on foot. Security is not a problem, having the Turkish Embassy across the road ensured armed soldiers are outside 24/7. The hotel does retain some nice characteristics but this is also it's little downfall. We had two rooms, both comfortable but the furniture is a little tired, and the plumbing a bit quirky! Our rooms were on the ground floor, which is above street level. However communal wheelie bins were located on the street outside our windows and are emptied on a regular basis, early in the morning!! The rooms were cleaned and beds made every day, always a welcome sight when returning from sight seeing.The staff were very helpful and friendly, always smiling and amenable. Breakfast was a basic continental affair, best described as average. Locally there are some fantastic restaurants, literally within 2-3 minutes walk (check Google maps using the free hotel WiFi). All in all, satisfactory, don't expect a high class hotel, but it was good value for what we paid. One final note, we did not find the roof terrace until the last night, definitely worth spending an evening up there taking in the city.
Basically, you get what you pay for. A bit rundown, breakfast not particularly good, but good location, relatively clean, bathroom fine. Note that my room was on the first floor overlooking the dumpster- which is emptied early in the morning.
Spend one night in May on a business trip.I had a single room on the top floor with a great terrasse, clean and confortable bed.The breakfast was simple but with quality local products.The people at the desk were helpful and I could also print a last minute document I needed for the day.Excellent price for quality.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Round trip flight
- Round trip transfer between the airport and the hotel included with select packages
- Daily breakfast
- 45 Rooms
- Breakfast room
- Internet (fee)
- Reading room
- Safety deposit box at reception
- Parking (fee)
- Wheelchair accessibility
- Mini-bar (fee)
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Via Gaeta 12, 00185 Rome Italy
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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