El Greco Resort
- What's Included
Room d101 has the worst bed I have ever seen this place is slowly turning into a disaster the rooms are outdated rundown and the receptionist are the worst I have ever encountered they act as if they are the guests that only great things about this place is very secure with lots of security at nights free breakfast in the mornings the pass to doctor caves beach with towels
When we checked in we were given no information such as when and where breakfast is served, how to get to the beach (answer was across the resort, threw walk way into a condo, elevator down 14 flights, down another flight of stairs and cross the road. That's very hard to figure out on your own), and the facct they give out passess for the beach. The customer service did not get any better. Every morning id have to ask 3 or 4 times for a refill of coffee. Usually takes about 20 mins when im away to have my breakfast. Here it took between 60 and 90 mins due to the poor service. It became a running joke "how poor will the service be today".. The hotel it self is old and outdated. Their is only AC in the bedroom. If you want to sit elsewhere you need to sweat it out. Would not recommend. You can get much nicer for the same price.
For many years I have found great hotels based on Tripadvisor reviews and have never been disappointed. My husband and I were looking forward to our stay at El Greco for one night prior to our Cuba cruise. When we arrived the person at the desk could not find our reservation. We produced our email confirmation and then were referred to another person who told us that they didn't have a room for us. This was after booking months in advance. They gave us a ride with another couple who also had their booking rejected to an outdated hotel up on the hill nowhere near the beach and downtown. We met other people at this hotel to whom the same thing had happened. I do not recommend El Greco and just want people to know that if you book with them you may not get what you pay for.
I stayed at this hotel twice and on the first time i noticed all the noise from the highway. Making it difficult to sleep! When i came back next time i asked for a room not that close to the highway. First of all the room wasent ready until 4 pm and i actually got a room even closer to the highway! When that is said there is a very nice view from the restaurant and the pool. The sunbeds at the pool however are not comfortable and need to be replaced! The hotel has a good location with an elevator down to the tourist-street and beach (very nice beaches). The rooms are spacious and with nice balconys, but with all the noise from the highway not really enjoyable!
We stayed there for one night before our cruise to Cuba. Rooms were not ready at check-in and had to wait more than an hour. The first room that they assigned us was 3 flights upstairs over the very loud street. They then moved us to another room 3 flights up to room and then 1 flight up to bedroom. The only air conditioning was in the bedroom. The furniture was very old and worn out. The bathroom floor was broken and the shower had all the caulk coming out. Exposed light bulbs instead of light fixture. Not secure at all. The only redeeming quality was Michael the bellman and Odell the driver. Would not recommend the bar or restaurant. Service poor and food awful!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 95 suites in six 3-storey buildings
- Tennis courts
- Wi-fi (fee)
- Souvenir shop
- 1 queen-size or 2 single beds
- Fully-equipped kitchenette
- Full bathroom
- Living area
- In-room safe (fee)
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
El Greco ResortMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
11 Queens Dr, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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