El Greco Resort
- What's Included
To start I have been to roadside motels that were better for the price I was paying. The front desk staff is titulary, cute but useless. I booked a 2 bedroom with kitchenette. The "2" bedroom was a one bedroom with an air bed in a corner of the living room. The wi-fi was extremely slow and barely picked up in the two designated areas which are the living room and the balcony. The AC was leaking all over the bedroom floor. Only the bedroom had AC, the living room had a small fan. The toilet was extremely noisy and to booth the room was archaic. This institution markets itself as a business hotel but with little to no wi-fi and not even a coffee maker I am afraid to even consider what constitutes as business for them. Now, this series of unfortunate events press on. The housekeeper was extremely rude to my children. DO NOT EAT THE FOOD FROM THE LUNCH MENU!!!!!! The breakfast is limited but good. My children spent a whole night with tummy aches and vomiting. The food is nothing short of an e coli break out waiting to happen. The pizza had a sour smell and was rubbery, the grilled chicken could be used to commit blunt force trauma injury. Now after all of this crazy, I ask for a refund or compensation for my kid's illness and they offer to take $20USD off my stay. I was like you must be joking right?? They were serious. Then I go to the commissary and while waiting to be cashed I comment how bad my stay has been. Just to be attacked by the cashier who decides to tell me how unfair it is to brand the whole hotel as bad, this was in the presence of a manager who later apologized and who was just as shocked as me. This same defender of the hotel, then informs the cash machine is not working and I have to walk to the front desk (its raining) cash it there then come back with the receipt. I asked if it could be charged to my room or until after the rain eases up I pay. She rudely told me that cant work. While the day before at a conference my Kids ordered the bad lunch and I paid for it upon arrival in the evening. Having explained this to her, she still refused. So the rain knocks out the power and the backup generator only powers staff area. By this, I was over it all and fuming and moved hotels. Moral of this tragedy?? Avoid El Greco at all costs. The rats in the back road alley are probably more comfortable than people who sty there.
I booked this hotel for three nights on recent trip to Jamaica. This was a last minute booking as I struggled with the unrelenting summer heat and lack of AC while staying with family nearby. We primarily wanted working AC, WIFI and a functioning kitchen (so that we could prepare meals for our 18 month old). I had stayed at El Greco nearly 10 years ago and thought then that it was dated but hoped that it would have been upgraded since then. Well, it has not. The kitchen while spacious, was equipped with only plates, cups and utensils - no pots, no coffee maker, not even kitchen towels (paper or otherwise) were provided. We found out later at checkout that this would have been provided if we asked for it, but it was too late then. WIFI was non-existing for our entire time there. When we checked in, we were told that the WIFI only worked in the living room and balcony. That was a blatant lie as we couldn't even get the weakest signal at those locations, and to add insult to injury, the living room was not air conditioned so were sweltering there while desperately trying to get a signal.. to no avail. The only room equipped with AC was the bedroom and on check-in, the room was sweltering so much so that even after 2 hours of running the AC on the lowest level we had to ask for a fan to help cool the room down. The one bright light at this place was the friendliness of the restaurant staff and security guards. I echo what someone else said about the front desk staff. They are courteous by with a kind of artificial friendliness that compounded with their absolute helpfulness rendered their smiles useless. My husband went by to ask for a discount for the lack of Wi-Fi, explaining that we wouldn't have booked here if they hadn't advertised Wi-Fi service. The person at the desk informed him that a refund could not be granted because we were not paying for the Wi-Fi. A true WTF moment! NEVER. AGAIN.
We stayed here first week in August 2017 for 2 nights. Check in was easy enough.We had an apartment style setup equipped with fridge , kitchen facilities, living room flat screen t.v.The hotel is located 5 mins way from hip strip via elevator and you can get free pass to Dr Caves beach.i was concerned when going out at night there were unlit areas on the grounds although there were security staff keeping an eye on things.Breakfast was included in the price and it was good quality although the portions could have been larger. You can choose from jamaican or American breakfasts. I met a lovely young man called Navar who gave us impeccable service at meal times. He seemed to be genuine unlike some of the other staff who were going through the motions.e music If you arent a fan of Gospel reggae music , the music played at breakfast time might seem rather overwhelming as it was very loud. There are swimming pool facilities here but I prefered to go to the beach.Overall its an ok hotel, hardly a resort. I wouldnt want to sty here for more than 2 nights, For an extra £150+ you could go all inclusive and stay at a 4 star hotel.
This place has apartments all over, a tiny front desk and lobby and a restaurant with views to the beach, but to call it a resort is creating false expectations. First of all the resort is not pretty. The pool and surroundings are basic, they do not look they belong to a Caribbean resort. The room is like a tiny apartment with a basic room with AC and a living room with kitchen in it. The living room has a ceiling fan but no AC. They gave us a ground floor room, just next to the road. First night the air con did not work and an hour later all the electric system was broken. We had to change room, and they reallocated us in a room further away from the beach and nearer to the road. Because of this, the noise was horrible. After that, they promised to give us a better room the next day for the inconvenience but they never contacted us again.In the new room the wifi was very weak. Sometimes, next to the window we could get a very weak signal but in the room it did not exist so we could watch movies or anything. The TV (situated in the living room) signal was also very poor, not being able to watch some programs because of the quality. The food is very basic too but not bad. The service at the restaurante is slow but staff is very nice. I cannot say same about the staff at the front desk as I ask for help to book some trips in Jamaica and she did not only not help me but never told me about this office just next to the hotel where you could book whatever you wanted. The beach is very normal, tiny and with one beach bar. You have to get the elevator from the hotel that takes you to the street where the entrance is. The food at the beach bar is good though.We finally decided to hire a taxi from the hotel for him to take us to other beaches and places because we did not want to stay at the hotel. I would repeat here never again. Español: llamarlo resort is crear falsas expectativas. Es un conjunto de apartamentos con una mini piscina común, nada bonita. El lobby es pequeño y el personal ahí no es de mucha ayuda. Ni siquiera fueron capaces de decirme que había una oficina justo al lado para contratar viajes y actividades cuando le pregunté que si podía ayudarme. Las habitaciones son muy básicas y antiguas. Solo hay AC en la habitación y en el salón hay ventilador de techo. El wifi es muy malo por no decir inexistente en la habitación. Solamente teníamos una fallida de señal al lado de la ventana del salón, pero en la habitación nada de nada. No pudimos ver películas ni trabajar en toda la estancia. La TV no tenía apenas señal. No se veía casi nada. El primer día nos tuvieron que realojar ya que no funcionaba el sistema eléctrico de la habitación. Nos alojaron mas lejos y más cerca de la carretera por los que había más ruido. Nos prometieron darnos otra habitación mejor al día siguiente y nunca más nos hicieron caso.El restaurante no está mal y el personal allí es agradable, pero el servicio es muy lento. La playa es básica y pequeña, y ay un chiringuito que tiene comida que está bastante buena. Yo no volvería por vacaciones a este lugar y menos para trabajar. Nosotros decidimos hacer todas las excursiones posibles para no permanecer mucho aquí.
Very good location just one elevator ride from the hip strip, close to shops, restaurants and Doc's Cave beach. We got one beach pass with the reservation and then needed to pay 5USD per day for beach access. Our room was big and comfortable, there was also a kitchen in the room. The breakfast was decent, two options Jamaican or American, food at the hotel restaurant was also ok.On the downside there was no A/C in the leaving room, the swimming pool was quite small and needs some maintenance. For the price is a very good option in Montego Bay, we enjoyed our stay there.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 95 suites in six 3-storey buildings
- Tennis courts
- Wi-fi (fee)
- Souvenir shop
- 1 queen-size or 2 single beds
- Fully-equipped kitchenette
- Full bathroom
- Living area
- In-room safe (fee)
- Maximum occupancy 3 adults (or 2 adults and 2 children)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
El Greco ResortMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
11 Queens Dr, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
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