Grand Palladium Jamaica
- What's Included
- All Inclusive Features
We have just spent 2 weeks at this resort and having read several negative reviews before we arrived have to say we were a little worried. However from the moment we arrived we were thrilled. It may have had something to do with the time of year we were here but have no complaints whatsoever. It's probably best to review things individually so: Arrival - very quick and smooth were greeted with a lovely rum punch and were taken straight to our room on one of the many buggies which take you around the resort. We were advised at check-in that we had been allocated a second floor apartment and was this ok as there was no lift, perfectly ok with us but we were grateful for them to check first. Accommodation: Lovely junior suite on the Jamaica side, villa 22. Just the right distance away from the main area. Spoke to some people in villa 18 which was a bit close to the road, but there is not that much traffic so not really an issue. Room was very clean and maid came in every day, lovely lady (can't remember her name) but always very cheerful and struck up a conversation with us most days. Bedding changed every couple of days and towels on a daily basis is we requested this. Bed was huge and very comfortable. Grounds: Huge, so pretty and extremely well looked after, gardeners always working hard and always wished us a good morning. There are covered walk ways to protect you from both the hot sun and also the rain. Swimming Pools: Main pool was huge and very clean, the majority of the time is was so quiet. Lovely safe children's pool area, again very big, but only a handful of children here when we were there. Adult Pool: situated just above coral beach, one of our favourite beaches, very quiet and lots of wildlife around. Have some wonderful pictures of birds and fishes eating out of our hands in the sea. Sunset beach was where you can do the watersports, all non-motorised sports are free, so we made good use of the canoe and the very friendly lifeguards would take photos with my camera for us. Our favourite beach was the main beach in front of the large pool, sand was lovely and very large sun beds. Make sure you buy water shoes though as some of the coral can be quite sharp under foot when in the sea. The beaches are swept on a regular basis throughout the day and the only time we did see seaweed it was swept up straight away. Entertainment: Excellent dancers put on a good show in the evenings, but this doesn't change for the second week so if you are there for 2 you will see the same show twice. Food/Restaurants: All excellent, from the buffets to the Italian and Steak restaurant we loved them all. We never had to queue in the whole two weeks we were there. The Italian and Steak restaurants are very popular so provided you get there around 7pm there shouldn't be a problem and if they can't sit you straight away they give you a buzzer so you can go to a bar and they let you know when your table is ready - all very well organised. Trips: We did several trips, the trip to Dolphin Cove was amazing and literally 5 minutes down the road. Dunns River Falls also worth a visit, you walk up the middle of the waterfall, again don't forget your water shoes. A trip to Bob Marley's house, locals try to sell you marijuana and we were a bit worried that as so many people were smoking it we would inhale it but it was fine. Negril Beach is another good trip but unlike Grand Palladium the resorts there don't have private beaches so you do get bothered by locals trying to sell their wares (and marijuana). I have read that the Lady Hamilton side is the best part of the resort, it is very pretty and is an upgrade to the Jamaica side apartments but we preferred the Jamaica side as the grounds were prettier. Staff: Without any exceptions all the staff were wonderful. They were so happy and friendly. From the lifeguards to the ladies cooking omelettes every morning, from the reception staff, to the chamber maids and the bar staff we cannot thank everyone enough for their kindness. We are both in our 50s so look for a relaxing holiday and we certainly achieved this at the Grand Palladium. Yes it's big but there is so much to do, so much to see and some lovely walks in the evening after dinner. Would I recommend this resort? Absolutely, but would stress that it was probably so quiet as we were there out of school holiday time. I can imagine the place would get very busy in August and can see how queues would form. This is a long review but felt frustrated with some of the reviews I have read about the Grand Palladium. A review is meant to be helpful to potential holiday makers not a place to whinge about personal issues. So I hope people will find this useful.
We booked a day pass to this resort through a private site. For a family of 7, we spent around $500 (two children were free). Checking in to obtain our towels and passes took over 25 minutes. Once free, we went to the childrens' area where we noticed that one of the tall slides was closed. Two of the other slides had such poor water flow that the children had to push themselves down. We then went to the beach where we ultimately had to leave as couples in the water were interacting in ways that were not suitable for children to see. Upon returning to the pool area, we were told that the only dining option was the indoor buffet, but that we could not enter until dry. We managed to get everyone dressed and dry, and enjoyed a good buffet lunch. We then went back to the kids' area where I was told that our son could no longer play there because he went down a slide the wrong way (occurred when I was in the restroom and the kids were being watched by family). I did address this when we checked out and appreciated the apology offered, but it didn't change my overall resort experience. We left the kids' area and went to the big pool for an hour or so, then got ready for our shuttle pick up time. During the entire day, we never had a single beach/pool waiter to come by. With small children, we were limited in being able to walk up to the one open bar and therefore struggled to even get water to drink. It was the least-accessible all-inclusive resort we have ever visited and after our day spent there, we have no interest in ever returning. This is a nice resort for couples, but not so much for families.
Unlike some on here I found the staff men and women very pleasant and nice all the time. Richard one of the grounds keepers was especially friendly and made you feel welcome. Talawah at the sports center was especially pleasant and helpful. Dwight Spence the night manager also very gracious and kind. The ladies (Sabrena and Yanique) at the water sports area at sunset cove extremely friendly and willing to assist you. Sami and Genevie some of the staff for the restaurants were also very friendly along with the bar staff Simone and Alexis.The food I was a tad disappointed in as I was hoping for more local cuisines and sea food.
Booked for 2 weeks at The Grand Palladium and thoroughly enjoyed the stay. My wife and I were given an upgrade to a sea view room as it was our honeymoon. Room was very spacious, comfortable and well appointed with mini bar and tv. Good A/C as well which was always appreciated !The hotel is very well maintained and the staff that we interacted with were warm, friendly and welcoming. The bar staff are great fun and do their bit to ensure that the atmosphere is always lively and fun. Food was, in general , very good although we found the desserts not to our taste ( always a personal choice though ! )If we did have a complaint, it would be the on site gift shop which is ridiculously over priced ( Just over £15 equivalent for 2 packets of Doritos !!! ) If you go on any excursions, then use these opportunities to buy what you may need elsewhere, avoid the shop like the plague !! Pack a few bottles of sun tan lotion to take when you go, you really do not want to be buying any from the shop.That issue aside, lovely place, Jamaica is a joy to explore !!
Arrived here last Saturday, and I have to say, it is fabulous. The check in, very professional & efficient, staff very friendly. The resort very clean generally. The rooms are tired & in need of some tlc, clean, but tired. The food is very good, both in terms of quality & quantity. Overall I definitely recommend a stay here. We have 10 more days here & I have every intention of enjoying the rest of our stay
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- Christmas and New Year's Gala Dinners
- All drinks (International brands, International beer, 24 hours)
- Drinks at disco
- Pedal Boat
- Deep Sea Fishing
- Boat Cruises
- Exercise classes (Aerobics, Water aerobics)
- Daily activities
- Nightly entertainment
- 540 suites
- 3 Buffet & 7 a la carte restaurants (Italian, Asian, Mexican, Indian, Creole)
- Snack bar
- 12 Bars including Swim up bar, Beach bar
- Casino on site (fee)
- 5 Pools (including kids' pool )
- Spa (fee)
- Fitness centre
- Tennis courts
- Mini golf (fee)
- Golf course (nearby, fee)
- Shops (fee)
- Meeting facilities
- Medical service (fee)
- Free WiFi
Junior Suites include:
- 1 King or 2 Double beds & 1 Queen sofa bed
- Satellite TV
- Safety deposit box (fee)
- Wireless internet
- Hair dryer
- Coffee / tea maker
- Iron & ironing board
- Balcony or terrace
- Max occupancy 4 persons
For The Kids - Kids Club (4-12 yrs) and Kids pool.
Stay at 1, Play at 2 - All the guests staying at the Grand Palladium Jamaica Resort & Spa can use the facilities of the Grand Palladium Lady Hamilton Resort & Spa, located in the same complex.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Honeymoon and Wedding Packages - Are available. Please inquire for details.
Resort Location Map
Grand Palladium JamaicaMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
The Point, Lucea Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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