Grand Palladium Jamaica
- What's Included
- All Inclusive Features
Our Destination Wedding was held at the Grand Palladium and it was excellent! Our 20 guests loved it too!The rooms, food, and beaches were great, but the employees are what make it really special!Shout out to Micheline who helped us have an awesome get together for our guests at the Infinity Bar and Rasheed who was so always so nice and helpful and sincere.Tanisha at the Zentropia Spa did my hair and makeup and was a magician! I felt so beautiful!All the employees did a great job! We will definitely return.
I checked in on the jamaica side and Davia upgraded us to the Lady Hamilton. We were having some room issues which she resolved quickly. We were completely satisfied with the service that we received from her throughout our stay. Ask for her when you visit. Derrol from the bell desk was so polite and professional. Overall we came for a wedding and we had a great a wonderful.
This resort was nice. We would recommend this place. It’s good for families, and adults. The activities made the differenceDetails: I will touch on things that some others haven’t recently and be short on the ones that haveThe resort is 2 resorts in one. One is called Lady Hamilton (LH) (more updated accommodations) and the other is called Jamaica. We stayed on the Jamaica side. LH and Jamaica are separated by the main building which consists of the check-in areas (separate ones for LH and Jamaica), restaurants, stores, casino, theater, bars.Check-In - check-in was smooth and easy but apparently we missed out on special treatment and deals since we are DAE members. The bell-boys are very attentive and will take you to your room in a multi-passenger golf cart and carry your luggage to your room. They also did a very good job of explaining all the features of the room. FYI, there are no elevators.Rooms (Jamaica side, Jr Suite Room) – rooms were nice for the most part. Some minor wear and tear from use. TV was in front of the bed rather than the couch and there was no DVD player. The small in-room fridge had complimentary soda, water and beer and was restocked daily. Beds are firm. Some rooms have a door key slot near the door that activates the lights…key in = lights on; key out = lights out…ours didn’t work. This was a “Green” power conservation device. Also, supposedly if you open the slider to the balcony the AC would turn off…that didn’t work either, but the AC in the room worked very well. The free WiFi in our room worked great. So no real complaints about the room. We were in Bldg 23 – room 2327Grounds – the ground were well kept and looked nice.Staff – the staff, from the grounds keepers to the main desk, were very friendly. Though I will say that the Jamaica main desk staff seemed to have a bad attitude at times. Shout-outs go to:1. We really enjoyed Paula in the Mobay morning buffet. We asked for her specifically every day at breakfast and a few lunches.2. Talawah, Tavia and Spade 45 from the activities team were great-they were very energetic and always had a smile on their faces. We looked forward to talking with them every day and participating in the activities with them. 3. The bar workers and servers around the main pool area were very pleasant and plentiful. They were very timely in offering drinks while sitting by the pool, and were quick to pick up empty cups. Taneisha was our favorite server from the pool area.Activities – There was a full schedule of things to do every day. For those of us who can’t sit by a pool all day and read, this was great. Volleyball (sand and pool), water aerobics, yoga, darts, archery, soccer, food carving… There are kayaks, sail boards, sailboats, peddle boats, snorkeling eqpt available too. A basketball court, soccer field, pool tables, ping pong and mini golf…I missed a few things but you get the idea. There are a lot of things to keep you busy.Restaurants – plenty of choices and variety. We had no issues with bad food or the water. All the main restaurants are in the main building except for the seafood restaurant, Poseidon. This one is out by the water activities beach, Sunset Cove Beach. I will comment on the Indian restaurant...some ceiling fans may help to cut the heat and humidity on warm days. We were very warm at the Indian and Asian restaurants.Pool – plenty of space. Plenty of chairs. Multiple pools are on the property. They have an adult only, secluded smaller pools, a large kids pool with slides, and the largest pool in the Caribbean for the main pool. The main pool floor was missing tiles in one area which looked bad and was not good on the feet. They need to fix this. Pool staff is very attentive for safety and sanitary issues. I say sanitary because, while we know there are going to be those who pee in the pool unknowingly, an intoxicated girl puked on herself and her friends washed her off in the pool. Once staff saw this and they immediately closed the pool to treat it properly with chemicals. Note: transportation from Mobay Airport is 40-70 minutes. We took a group transfer with Holiday Services. I would consider a private transfer next time to save time. But we did save $40, to wait for passengers to fill the bus.
Don't normally write reviews ... But what can I say, you have made my 60th birthday a unforgettable experience ! Customer care team have been tremendous.The resort, rooms (we are in block 37) & staff are fantastic.How anyone can complain about the food is beyond me ... It is exceptional!We are still here loving our holiday.Many thanks again for making it special.
The moment we arrived we was greeted with fresh cold drinks. Our room was ready for us as soon as we arrived. The food was amazing the service was very very AMAZING the entire resort overall was AMAZINGLY WONDERFUL. These staff members Norma-hose keeping VAsKa-Room service Clement-Shuttle driver and Silvan-sports bar Damian-check out Davis-Bell man made my stay here impeccable!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- Christmas and New Year's Gala Dinners
- All drinks (International brands, International beer, 24 hours)
- Drinks at disco
- Pedal Boat
- Deep Sea Fishing
- Boat Cruises
- Exercise classes (Aerobics, Water aerobics)
- Daily activities
- Nightly entertainment
- 540 suites
- 3 Buffet & 7 a la carte restaurants (Italian, Asian, Mexican, Indian, Creole)
- Snack bar
- 12 Bars including Swim up bar, Beach bar
- Casino on site (fee)
- 5 Pools (including kids' pool )
- Spa (fee)
- Fitness centre
- Tennis courts
- Mini golf (fee)
- Golf course (nearby, fee)
- Shops (fee)
- Meeting facilities
- Medical service (fee)
- Free WiFi
Junior Suites include:
- 1 King or 2 Double beds & 1 Queen sofa bed
- Satellite TV
- Safety deposit box (fee)
- Wireless internet
- Hair dryer
- Coffee / tea maker
- Iron & ironing board
- Balcony or terrace
- Max occupancy 4 persons
For The Kids - Kids Club (4-12 yrs) and Kids pool.
Stay at 1, Play at 2 - All the guests staying at the Grand Palladium Jamaica Resort & Spa can use the facilities of the Grand Palladium Lady Hamilton Resort & Spa, located in the same complex.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Honeymoon and Wedding Packages - Are available. Please inquire for details.
Resort Location Map
Grand Palladium JamaicaMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
The Point, Lucea Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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