Holiday Inn Resort Montego Bay
- What's Included
- All Inclusive Features
Our OpinionA real Holiday Inn. Despite being an older resort, this hotel is a good, basic 3.5 star hotel. Very small beach area. Not the best resort and not quite 4 stars as rated, but if other resorts are out of budget, then the Holiday Inn Sunspree is recommended for its great value.
OverviewThe Holiday Inn Resort in Montego Bay, provides one of the best value for all-inclusive resorts in the Caribbean. Great for families, it successfully captures the laid back vibe and beauty of this tropical island.
Location: On 1/2 mile of white sand beach, 20 min drive to downtown Montego Bay, 10 min from the airport, championship golf courses nearby.
My extended family and I (10 in total, age range 15 to 67) all enjoyed our stay, and would go back.Rooms: Clean, sufficient, comfortable. We stayed in Bldg 1- 2 rooms pool side, 1 off side. The hotel is older so there are ware signs, it is on a beach in Jamaica so there is a bit of sand and --but overall very clean- nearly no bugs or wildlife, good daily cleaning service, comfy beds and lines, AC worked (bit nosiey), "partial ocean view" was wonderful! *One note on sound- the night entertainment is at the pool on most nights and is very audible in the room- so if you have early bedtimes or light sleepers, you may want to avoid pool side rooms.FOOD: wide variety, ample times and amounts, satisfying All taste buds were satisfied- from the main buffet, the jerked hut, the grill, the ice cream/snack shack, and the evening restaurants- we never went hungry and had more good choices than stomach space. All of the food was good!, but very little was great. We were there in March- and hotel was very full, but we were always able to find accommodations and the staff worked hard to be sure you were satisfied. Lines went fast and other options were available. The evening restaurants do require a reservation--when we were there they needed to be made a day in advance. The Italian themed restaurant required pants and collared shirts for men, and not short shorts or swim suit tops for women. Again the food was good here, atmosphere was different and nice, service was excellent.ENTERTAINMENT: Lots of options and goings on, but fairly basic.Although there was always something going on, this was probably the weakest link in the chain. Their DJ's and hosts of the various events try hard, but are lacking crowd skills. The set-up and organization was usually sub-par, and their events felt unauthentic and forced. That being said, there was always something to do and ample room to make the best of it. Lots of kids events, music at night, and of course the water/beach option...WATER/BEACH: Beautiful! It is Jamaica so they have a great base. The Holiday Inn beach is clean, ample shade and sun, great breeze, lovely views, and lots of beach front to find your slice of heaven- near music or away, near families or away. If you want to be in a specific spot go out early (ie 6-7am) and put your towels et al to reserve your spot. *The snorkeling around the island is a great beginner route- shallow, lots of fish and crabs, minor waves--free equipment was very satisfactory. *Kayak was ok- route is shallow and a bit dull, goes with the current out and against coming back. *Catamarans were fun- four person max. They go straight out and come straight back, but you get the feel of sailing and the being close to the water. They only go when wind is not too bad- and the line builds quickly. To get in line, you get a ticket from the water sports stand and await your turn. If you get skipped (cause you are getting some jerked meat and a beer-- or a lovely twist ice cream cone) you just go when next when you get back.*Parasailing-- Nice ride! it is about 7-10 minutes a person, goes along the coast (too deep to see fish under the water, but still lovely) wind dictates the details (ie tandum or singles, # in boat at al)We all felt safe, comfortable, and exhilarated-- our 16 year old called it "majestic"- that summed it up well.*We did not deep sea fish or any other options- the staff there is pleasant and means to be helpful. Talk with them and they seems to be willing to help you find what you need if they can. They also will share off resort options if there is nothing that fits your needs in-house.*Pools (main and adult) were clean and pretty, frequently busy. One could always find a little nook or area to be with your people, but they were lots of others bopping around as well.STAFF: this may be the best feature of the hotel. I always felt welcome- from the front desk (who regularly went above and beyond to be helpful-- special shout out to LaToya), to the house-keeping, to the folks around the beach-- I never felt under served nor imposed upon. In general the bartenders and wait staff also worked very hard. However, I got the sense they would like a tip. As I was often in my swim suit and had no cash, I felt a bit sheepish here. Now there was no outward, direct sign of this-- just my sense. Since the staff has to work 6 days a week- you start to get to recognize and know your favorites-- that probably works both ways.OTHERS THOUGHTS:Jamaicans are not a wealthy people in regards to money, but there spirit and irie vibe fills the scene with a real warmth and richness. I truly hope the hotels and tourist industry treats their employees and this wonderful country well- This resort had many Canadians, some English and Americans, and some from elsewhere. Talking to/Getting to know other guests was incredibly enjoyable. I encourage you to reach out to the person in elevator, at the next beach chair or bar stool. Find out where they have gone and learn their story. The open, pleasant, and interesting people we met added alot to our trip. (Special shout out to Tobias and his family)Other excursions: We did two (Dunn's River- through the Amstar on property sales people via the "cool runnings" tour group AND the luminous lagoon - through an off property contact via Captain Craig at "Reel Magic" tour group). Both were good, and I am glad we did them. It does cost more and you leave behind all the amenities you already paid for at the hotel- but I think it helped us enjoy the other 4 days at the hotel that much more. It also gave us another level to reflect on the people, the island and experience.
Just got back from Holiday Inn Resort and the people and great service is what made the trip that much more enjoyable!Shows that were booked for the hotel were pretty spectacular!Will be going there soon!
Service, staff, quality far exceeds the cost at this resort. We have been here twice and will definitely return. Great location near airport. The beach and private island are fantastic. Love the Hibachi and Italian restaurants. The Jerk shck is the real deal. Kevin and Jodi were two of our favorite staff. Great golfing just up the road at the White Witch and Cinnamon Hill. Irie Mon.
Put your reading glasses on, because this is a long one! :)From the minute we stepped off the plane in Jamaica, we knew this was going to be an unforgettable experience. We had a quick and easy shuttle ride from the airport to the Holiday Inn Resort. While waiting in line to check in, one of the many friendly staff members brought drinks to get vacation started! This hotel is all-inclusive and guests are given wrist bands upon arrival! There are bell-hop services available to assist you in delivering your luggage to your rooms. Though the resort itself is one of the oldest hotels built for tourism (I believe in the 70s), its amenities have been updated according to the times. In your room, you will enjoy a big screen TV, plenty of storage space for your clothes, coffee maker, seating area, and either a private balcony or patio depending on what floor your room is on. We did have some difficulty getting our door open at times with the keycard, but never had to call for assistance. The first floor of the main building features guest relations, excursion/tour booking, beautifully decorated seating areas, a bar :), and the main buffet where breakfast, lunch, and dinner are served daily. The buffet features both local and "Americanized" food options, and kid-friendly options as well (hot dogs, pizza, fries, pasta, etc.) The upper level is where you'll find the reservation only a la carte restaurants which are TO DIE FOR! Spots fill quickly so make sure you make your reservations as soon as you possibly can (reservations are made the day before you wish to eat at the restaurant). We tried every restaurant during our stay and did not experience the least bit of disappointment. The a la carte restaurants are also included in your all-inclusive status and you get SUCH a large meal. The only a la carte restaurant that had an additional cost was Kenko, the hibachi Japanese restaurant. This one will cost you about $20 per person but is SO worth the cost. The chefs put on a great show (shout out to our chef, Tommy), and again, you get SO much food. Outside of the main building, there are several different buildings where you room may be situated, and many rooms offer beautiful views of the ocean.There are great experiences to be had at this hotel. There is a large pool featuring a "lazy river" encircling the main stage where you will be treated to live entertainment nightly, and is up to 3.5 feet deep (very kid friendly). There is also a volleyball net in the pool. Close by, there is the barefoot bar and grill where you may get snack foods such as fries, grilled sandwiches, and burgers. Past the bar, there is a kids' play area and indoor arcade, the towel hut where you can exchange towel vouchers for towels and rent snorkeling gear, paddle boats, or kayaks free of charge. There are also motorized water sports for an additional cost. The resort also features a private, man-made island a short distance away from the shore (the water will go to the level of your knees on your walk there, again--very kid friendly) where you have more seating options. The length of the hotel property, and on the other side of the resort there is an adult only pool, bar, and beach. However, the adult-only pool and beach area are significantly smaller than the family-friendly side--but this is not a problem if you don't mind kids. Make sure you get out early to reserve your favorite areas to lay by the pool or ocean as these spots go quickly! The hotel offers many daily activities--there is a tennis court, basketball court, gym where you can get your daily workout in, a spa (with amazing massages!), two shopping areas, a small casino open 24 hours, daily aqua-size programs, and a photography office where you can book a photo session and purchase photo packages. The entertainment staff run an activity on the main stage for kids daily at 2pm. They play games, dance, win prizes and more. It's a great way to keep them occupied and involved. The entertainment team is determined to get you and your family involved in the island experience with dance "competitions", karaoke nights, and dance parties. All staff members, even wait staff and management, are committed to fostering a fun-loving environment. Shout out to Rasanai--our favorite karaoke singer and emcee!The hotel also offers a designated smoking area outside of the main building, and does not permit smoking around the pool or beach areas. However, there are always those rule-breakers.We will definitely be returning to Jamaica (and the Holiday Inn) in the future. We had an amazingly pleasant experience. The weather was beautiful--with the exception of about twenty minutes of rain at night twice during our week-long stay. The entire property was clean, clean, clean. Wait staff made frequent rounding their priority to remove dirty cups and dishes from the beach and pool areas. We did not come across a single person with a bad attitude. Everyone had a smile on their face, were pleased to help/serve you, and were genuinely happy--you can tell when people are just putting on their Customer Service face--and you could not find that here.
Had an amazing time at the Holiday Inn Montego Bay, I was a little bit worried after reading reviews on here, but I needn't have worried at all. Could not fault the hotel or their staff, Food was lovely. Buffet style for breakfast, lunch and dinner in the main restaurant which was really lovely. There were also 4 restaurants in the hotel. Jamaican, Seafood, Italian and Japanese. We only tried the Italian but this was also very nice and made a lovely change from eating in the main restaurant. You did have to book in advance for this but we booked with no issue. Apart from the japanese, these were included in the all inclusive price too. The kids hut offered popcorn, hot dogs, nachos and icecream and was open from 12pm til 6pm with very little queuing if any. There was also the barefoot grill offering burgers, toasties and fries etc. All very nice and again open 12pm til 6pm and then I think reopened in the evening for those who may wish to have something to eat after having a few drinks. The Jerk hut we regrettably didn't try but smelt and looked lovely. The beaches were lovely and clean. We loved having a wander over to the little island in the afternoon. There were plenty of activities to keep the children entertained all included in the price and although I saw bad reviews about the pool, we thought the pool was great. Overall a fab holiday. We would definately visit again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- Pizza & ice cream for kids and parents
- A la carte dinner option
- Domestic drinks 10am-1am
- Wine w/lunch and dinner
- Theme/beach party nights
- Adult disco (drinks till 2am)
- Sunfish sailing
- Pedal boats
- Introductory scuba diving lesson in pool
- Fitness centre
- Daily activities
- Nightly entertainment
- Adult disco, drinks included till 2am
- Several restaurants
- Piano bar
- Adult disco
- Magnificent, large pool
- Oceanfront whirlpool
- Tennis courts
- Fitness centre
- Gift Shops
- Oceanside wedding gazebo
- WiFi internet (fee)
- Games Room (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or patio
- Max occupancy 4 persons
- Same as above with partial oceanview
- Same as above with oceanfront location
- Same as above with separate living room
- Pullout sofabed
- Max occupancy 4 adults and 1 child
For the Kids - Baby club (1-3 yrs), Kid's Klubhouse (4-12 yrs), available 9am-5pm & 6pm-9pm. Babysitting service available (fee).
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Holiday Inn Resort Montego BayMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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