Holiday Inn Resort Montego Bay
- What's Included
- All Inclusive Features
Our OpinionA real Holiday Inn. Despite being an older resort, this hotel is a good, basic 3.5 star hotel. Very small beach area. Not the best resort and not quite 4 stars as rated, but if other resorts are out of budget, then the Holiday Inn Sunspree is recommended for its great value.
OverviewThe Holiday Inn Resort in Montego Bay, provides one of the best value for all-inclusive resorts in the Caribbean. Great for families, it successfully captures the laid back vibe and beauty of this tropical island.
Location: On 1/2 mile of white sand beach, 20 min drive to downtown Montego Bay, 10 min from the airport, championship golf courses nearby.
The staff, bellmen,VIP check-in and guest services personnel ,wait staff in bars and restaurants, housekeeping, and the spa were first class. Very friendly and attentive caring far beyond what is required of them. Best staff I have ever seen! Food was very good, with many choices at the 4 a la carte restaurants. Rooms were comfortable, very clean, with breath taking views of the ocean. We are planning a return vacation next year with all of our extended family. Excellent property, Beautiful people, unbeatable value.
Stayed Feb 13 to 20th. Food was excellent at the Buffet and A la carte's. The Bride says the bathroom is small, worked fine for me. Sometimes I would smell skunks when I was on the balcony. The adult pool and swim up bar were our favorite. Orett and Nakisha were excellent hosts. The homemade island is nice too. All the staff are very polite and helpful. We were a group of 12 and always made sure we could sit together at Dinner.The only downfall was that we were supposed to get stocked fridges and didn't. Only the Building 7 VIPs get that. We had asked to be grouped in close together when we booked in Sept, but we were spread over 4 buildings, not a big deal, but if you want to camp as group make sure you keep bugging your travel agent about it.
Just came back.Wonderful facilities. Expansive, welcoming and relaxing lobby lounges looked inviting right away upon check-in. The 4-sided bar was central and very convenient.Lots of activities - beach volleyball court and net, pool volleyball net, mini-golf, tennis, daily aqua-cise, good entertainment nightlyGreat customer service - The staff are all there to please and were very friendly, Yeah, mon!Room - very comfortable and clean. Lacking in amenities though. No hair conditioner which is unheard of at a resort.Food - This was the only disappointment. There was a lack of variety and little offering in terms of Jamaican food. We get better Jamaican food at home in Toronto. Little to no seafood in the buffet. I had fish fillet once over the 4 days. There was no shrimp. Beef was served once in a stroganoff.The a la carte restaurants had really small portions.The appetizers had enough for one bite. I ordered mussels and I was served one. Who serves one mussel? Dessert pieces was like a sliver on a plate. At the seafood restaurant, if you want better food, you had to pay an extra $25. This part has got to improve.
This was our 3 time staying at this resort. We are a family of 4, 2 adults and 2 kids (ages 5 and 7). This time the resort was the fullest that we have seen it the last few years, but things still went fairly smoothly. The staff did a fantastic job. However, some of the other guests that were there were not as helpful. Some other guest were really sloppy and took advantage of the great staff. Examples would be dropping food, plates and utensils in the buffet and around the resort, instead of stopping for 2 seconds to pick it up, they just left it and would grab another one just leave their mess to the staff. Often my wife and I would pick up these items, hello the staff are people too!In the morning after breakfast we would head over to the activity side of the resort. We played tennis every morning. Jermaine was awesome! He is the tennis pro and is available for lessons. Our family has never played tennis and he taught our kids in private lesson and within a few minutes they were hitting forehand and backhand shots. He is a great person! The mini-golf course was also a nice, small activity that was fun as a family. Sailing on the catamaran was a blast and included. The line at the bar and lunch restaurants were long when they first opened, but after a little bit of time the lines died down. We took the free shuttle to the shops at Rose Hall which was less than a 10 minute drive and great shops with no pressure sales. Great customer service. If you show respect they will go above and beyond for you.
This review covers our two recent stays at this resort. The first for New Year’s Eve (December 27-January 2) and the second from February 8-19th. This was our 13th & 14th visit to the Holiday Inn Resort and our 16th time to Jamaica. First New YearsThis is our second year in a row here for New Years. Let just say totally outstanding. The buffet is set up around the main pool with everything you can imagine to eat. I especially liked the seafood station including the lobster. After dinner, the stage show, then dancing, party favors, lots of champagne at midnight and more party.I would highly recommend spending New Year’s here. They certainly do it up right!New Year’s & FebruaryOver the years we have been in most room categories including fourth floor (bigger rooms) and oceanfront suites in buildings 1, 5, 6 & 7. This year in building #7 in an ocean front on the fourth floor for both stays. This is the Adults Only building with access to the VIP lounge on the second floor. This lounge serves food from lunch time to close. We had lunch here many times, fresh made sandwiches, soup and salad. A lot of people with VIP bracelets did not know this.Oh yes, drinks too. They have a slightly better brands in this bar compared to the other bars. I’d like to see more “top shelf” options here. Thanks Oneka, Clarence & Candese for the excellent service. The standard rooms are bit smaller than newer resort hotels however it is standard HI layout. All of the rooms now have new furniture and our room also had a new AC unit. In room Internet service is much improved. For an all-inclusive, the food is fantastic here. We have stayed at high end resorts in the Caribbean and this resort ranks right up there. All the a la carte restaurants are very good. The Japanese is well worth the $20 sur-charge. Our chef was Richard Kirby, he’s the best! We also attended the special Valentine’s Day dinner on the beach. This was also an extra charge but well worth it. Best food ever! Most of our dinners were at the a la carte’s including Serento & Seabreeze and I can’t say we had anything we did not like. New on the menu this year at Serento is the lasagna & the lamb. Both were extremely good. All breakfast and a few dinners were in the buffet and all meals were very good. Special thanks to Horrace and especially Latoya for the excellent service.We also went for a couples massage on Valentine’s Day. This was very relaxing. Special thanks to Devon and Chevelle. Both are highly recommended.The beach is nice however broken up with lots of different areas to sit. I like this, rather than a mile of lounge chairs in a row. Most of our time was spent on the beach in front of building #7. For those who were there, yes we were part of the Embassy, and yes close to the adult pool bar. Thanks Orritt for the great pool bar service and also Jodi at the Barefoot bar. There are also cabanas on the adult beach area. I really like the look that this adds to this area.Over all the drinks including the beer are very good here. I heard a few people complaining that they do not have top shelf booze but most resorts don’t. I never had anything I could not drink! Even the red and the white wines have improved greatly over the past 2 years. They also have a very good selection of wines for purchase at all the a la carte restaurants.All of the staff is very friendly and do a great job. I occasionally see comments that the stall is not friendly here. I don’t get it! Lots to do, or do nothing. Snorkeling, paddle boats, hobie cats and sea kayaks are free. You can also go diving, glass bottom boat tours and parasailing here for a fee. Most days we snorkeled and saw lots of fish near all the docks and rocks. A special thanks to Winsome and Clark for another excellent vacation. We are looking forward to next year already.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- Pizza & ice cream for kids and parents
- A la carte dinner option
- Domestic drinks 10am-1am
- Wine w/lunch and dinner
- Theme/beach party nights
- Adult disco (drinks till 2am)
- Sunfish sailing
- Pedal boats
- Introductory scuba diving lesson in pool
- Fitness centre
- Daily activities
- Nightly entertainment
- Adult disco, drinks included till 2am
- Several restaurants
- Piano bar
- Adult disco
- Magnificent, large pool
- Oceanfront whirlpool
- Tennis courts
- Fitness centre
- Gift Shops
- Oceanside wedding gazebo
- WiFi internet (fee)
- Games Room (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or patio
- Max occupancy 4 persons
- Same as above with partial oceanview
- Same as above with oceanfront location
- Same as above with separate living room
- Pullout sofabed
- Max occupancy 4 adults and 1 child
For the Kids - Baby club (1-3 yrs), Kid's Klubhouse (4-12 yrs), available 9am-5pm & 6pm-9pm. Babysitting service available (fee).
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Holiday Inn Resort Montego BayMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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