Holiday Inn Resort Montego Bay
- What's Included
- All Inclusive Features
Our OpinionA real Holiday Inn. Despite being an older resort, this hotel is a good, basic 3.5 star hotel. Very small beach area. Not the best resort and not quite 4 stars as rated, but if other resorts are out of budget, then the Holiday Inn Sunspree is recommended for its great value.
OverviewThe Holiday Inn Resort in Montego Bay, provides one of the best value for all-inclusive resorts in the Caribbean. Great for families, it successfully captures the laid back vibe and beauty of this tropical island.
Location: On 1/2 mile of white sand beach, 20 min drive to downtown Montego Bay, 10 min from the airport, championship golf courses nearby.
I chose this resort as I’m a IHG Platinum Ambassador and it checked all the boxes. We were looking for a simple resort to relax for four nights and being All Inclusive was just an added bonus. Our four night stay got cut short to to two nights thanks to American Airlines repeatedly cancelling flights to MBJ from MIA days after Hurricane Irma left. Once we arrived we headed straight to the air conditioned VIP Check In Lounge adjacent to the main Check in area. This was a great experience as it was a very humid day. Within 15mins all the paperwork was complete, our gold wristbands issued and we were off to our upgraded Ocean Front Junior Suite 7432. We also got a IHG VIP Welcome Kit with bottled water and snacks on check-in. The room itself was massive with a large living and dining area, and equally large bedroom with two queen sized beds and massive bathroom complete with jacuzzi. The only thing missing from the rooms was robes and slippers. The fridge was stocked with four beers, two Sprite, two Cokes, two Waters and two Orange Juices. These were replenished daily. We also had access not only to the Adults Only pool, but the several cabanas adjacent to that pool area with our gold wristbands.The restaurant has a litany of bars and restaurants and I only wished we could try them all. Our first stop was the much acclaimed Jerk Hut. The chicken was fantastic. So much so we visited the next day hoping to try the pork, but there was none. We went to the Jamaican restaurant for dinner the first night and that was great. My first time trying Ackee and Saltfish which was a starter and then a delicious bone-in chicken curry for main. We skipped dessert. The next day we had breakfast at the buffet restaurant and this was superb. Massive range of items including delicious French toast. They make excellent use of local fruits and vegetables as items like five finger, sugar cane and ackee were available. That night we tried the buffet restaurant for dinner and that was good too. I got my Goat Curry and Rice and Peas fix on then. We also tried the burger joint which was decent for a poolside snack. In terms of bars, my favourites were the one in the lobby and the one at the Adult Pool. The adult pool bar is only open until 6pm and that pool closes at 6:30 whilst the others close at 6. The strawberry daiquiris and blue Hawaiians were my frozen drinks of choice. Service by all staff we encountered was top notch and very warm, no matter where we were. They work very hard and take pride in what they do. They even have someone who is cleaning the beach each morning at 5:30am, making it pristine for everyone. My only negative encounter with staff was on check out day was with a housekeeping supervisor who came knocking on our door at 11:30am enquiring why we hadn’t left as yet. I let her know we were granted a late check out and then she enquired on whose authority. I simply asked her to check with the VIP desk and I closed the door. Nightly entertainment was surprisingly good. The highlight for me was the team doing the Michael Jackson covers. Their performances were flawless and were well received by all watching which was a lot. Our wristbands also entitled us to free shuttle and entry to Jimmy Buffets Margaritaville but we never had the chance to go as time was too short. The shops across the road were nothing special, so don’t feel like you’ve missed out If you don’t make it there. I found sufficient souvenirs at the hotel and at the airport. The last thing I would mention is the Club Lounge in building 7. On the three occasions we visited, there was never anyone there, service was extremely efficient and drinks superb. It was a great place to relax outside of the room. There are simple food offerings as well and delicious NY Cheesecake. I would highly recommend this resort for a budget getaway to Montego Bay. Sure some areas of the hotel are showing signs of wear and tear, but it’s still an excellent place to be. The private island you can swim out to and be alone is just an added bonus to being there. Thank you Holiday Inn Montego Bay. I will be back in June 2018!
Firstly let me say that for the price of this hotel you will not get another all inclusive resort in Jamaica, the prices are not much more than B&Bs in the area and the next AI resorts are upwards of £300pp in difference. We have paid a lot less for far nicer hotels elsewhere so if you want cheap luxury this isn't the place for you.FoodI'm a fussy eater so like a buffet set up. This is the biggest resort we've ever been too but has the smallest buffet section I've ever seen, and the dining room is tiny. We went off season and it was fine but I cannot imagine what it is like when busy.There isn't a huge amount of variation in the food, but I'm sure you would always find something to eat. There were a few days I had to just make do with pizza but hey who doesn't love pizza (and it was good pizza!)Bones in everything! So be careful.Breakfast was the biggest let down - the fruit which I always look forward to was often flavourless.Was really happy to see there were food labels on everything indicating whether dairy or gluten were in each dish - sadly not for desserts though so my partner had none.Jerk hut was amazing really great authentic Jamaican option.Great cocktails! Though they were always running out of fruit in the bars and generally wouldn't go to the kitchen to request more unless you gave them a tip. Annoying but if I had to deal with such rude guests I don't suppose I'd want to be helpful either!RoomHere is where I am beyond not fussy but I have started a complaint with TUI regarding this. We arrived with brand new clothes bought specifically for this holiday, which when we went to wear had gone disgustingly damp and smelly. My partners suitcase and hand luggage went mouldy. - There was a note in the room to not open the doors whilst the A/C was on which we followed religiously, and our clothes were all hung up or put away in drawers. There is no ventilation for the shower which I think contributes to this.We knocked our bed and when we moved it back saw that the bed base was entirely black at the top with damp mould. Our bed sheets always felt damp even when fresh.We had power cuts constantly for our stay, not too much of a problem usually but hard to go to the toilet in pitch black!GroundsWe didn't use all the facilities like gym, tennis courts etc so can't comment on those.There was 10 separate little coves of beaches to choose from plus the island, never had trouble finding a spot but it was very empty when we went.Water is very very shallow so there's not loads of places to swim, snorkelling around the island is pretty good though, we saw rays.The beach staff work hard raking and keeping the sand pristine! Fair amount of seaweed in the actual sea but easy to stick to the clear patches.Yes they do pump sand and water as other reviews said but its a man made beach its done to keep it nice for you - if they didn't do it you'd be moaning about the sand bags showing!StaffThere were a few staff here who seemed to have the ethos that you aren't entitled to good service or friendliness until you've tipped, rather than giving good service for a tip! They were the exception though!Excuse my name spellings!! Shout out to Ortane, Dennis, Lee, Kevin at the pool bar! Others too but being half cut all the time it's easy for names to slip - so sorry!SHAWTY at the jerk hut!! She is a machine!! She does just so much work, remembers peoples food and drinks orders, has it set down before you've even noticed that she's seen you! All at once doing drink and food orders, cleaning, organising, glass runs on the beach! I don't know how much she is paid but give the girl a raise! Amazing work ethic especially having seen just how rude some of the guests could be.Joseph has great banter.Haiyesha at breakfast!! Made us feel so welcomed, a lovely warm lady who remembers your name and your drink, made our mornings bright just like the Jamaican sun. The cleaning ladies and the grounds staff are always out working hard but super friendly and always happy to chat - the staff here really lift what is a bit of a mediocre resort.Overall we probably wouldn't book here again purely on the state of the rooms and food, but had an amazing holiday and don't regret booking here. You will have fun if you can get over things and make the best of it - you're not paying the earth so don't expect it!
Holiday Inn Montego Bay is very big resort, we were in building two, my husband and i came here to celebrate our birthdays, and we loved it, our room was very clean the bed was very soft and confortable, the beach, pool area, and restaurants were spic and span clean,the people are amazing friendly, free WIFY we were able to chat every day with our girls in toronto, the front desk, ( sorry I did not take his name) was so helpful setting my phone) thank you so much, we loved to eat and the Sorrento restaurant the waiter was so nice he wrote on a plate with icing happy birthday with cake and a candle and all group sang happy birthday, amazing good people, also we loved to eat and the fish house and you can go as many times as you want, the beach is very shallow perfect for toddlers and for people that dont know how to swim. Loved Jamaica and will return again.
This would be the my sixth visit to the Holiday Inn Resort in Montego Bay. It is amazing how this resort keeps improving with every visit. The VIP staff made our planning and check-in a breeze–no one treats Priority Club members than this property! The service was excellent and is what makes Jamaica stand out among all the other Caribbean islands. Our favorite place is still the Jerk Hut, not only the food but the staff are amazing. This resort is truly Jamaican and celebrates their food offering plenty of local seafood dishes and fresh fruits. I cannot wait until my next visit!
The rooms were very clean. The maids did and excellent job keeping the buildings and room tidy. My boyfriend and I stayed in Building 5, garden view. Our room came with a safe, coffee maker, iron/board, hairdryer, A/C, balcony, standing shower, TV. Our room didn't come with a mini fridge. But the second floor had an ice machine.The beach was clean and every morning the staff raked up any seaweed or trash that accumulated overnight. On the adult side there is a swim up bar at the pool. And a smoking section. The Buffet and a la carted are located in the lobby building, lots of food variety and its very clean. The nightly entertainment, was hit or miss. The audience didn't participate in the games, slowing the show down. But the steel pan show was very entertaining. Checking in was so fast and easy. We had an issue with our safe twice and it was promptly looked at after calling the front desk.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch & dinner daily
- Pizza & ice cream for kids and parents
- A la carte dinner option
- Domestic drinks 10am-1am
- Wine w/lunch and dinner
- Theme/beach party nights
- Adult disco (drinks till 2am)
- Sunfish sailing
- Pedal boats
- Introductory scuba diving lesson in pool
- Fitness centre
- Daily activities
- Nightly entertainment
- Adult disco, drinks included till 2am
- Several restaurants
- Piano bar
- Adult disco
- Magnificent, large pool
- Oceanfront whirlpool
- Tennis courts
- Fitness centre
- Gift Shops
- Oceanside wedding gazebo
- WiFi internet (fee)
- Games Room (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- In-room safe
- Full bathroom
- Balcony or patio
- Max occupancy 4 persons
- Same as above with partial oceanview
- Same as above with oceanfront location
- Same as above with separate living room
- Pullout sofabed
- Max occupancy 4 adults and 1 child
For the Kids - Baby club (1-3 yrs), Kid's Klubhouse (4-12 yrs), available 9am-5pm & 6pm-9pm. Babysitting service available (fee).
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Holiday Inn Resort Montego BayMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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