Hyatt Zilara Rose Hall
- What's Included
- All Inclusive Features
Excellent all inclusive with gourmet food and great service! The only downside was the small rocky beach that was littered with trash. The pool and hot tubs are excellent! We were treated very well by the staff and they offered many amenities that other inclusives dont include.
Just returned from a week in paradise. It was a sisters trip and it was definitely a week of relaxation that we wanted and The Hyatt Zilara delivered just that. Our favorite restaurant was the Brazilian Steakhouse where we received the best service of all. We had dinner there twice during our stay and both times the manager Fitzroy, was present and checked on guests to make sure they were pleased with their dining experience. Our servers, Anshumar and Elleo were fabulous and made our vacation quite memorable. Also, our new friend, Taneesha who served us on the beach. She is an asset to your staff and we are definitely missing her smile and sweet demeanor. She even brought us a personal pizza on the beach, so we didn't have to miss out on the sun. Antoher stand out employee was Chantel on the beach serving us cocktails. We had impeccable service at all the restaurants except for the Italian. Our server never came back to refill our water/beverages or check on how dinner was. Definitely would skip this one next time. There were a few negatives. We booked a swim out suite and were disappointed that it never got any sun. We didn't see anybody use the swim out feature due to the area being shaded and very cold water and we're from Michigan and it's January. The pathways between the Hyatt Ziva and Zilara really need better lighting for guests to maneuver back and forth during the evening. The other thing we really missed was seeing the sunrise and sunset they are behind the resort, so they're never seen. The night life on the Zilara side needs some improvement. There was a beach party which some of the Z Crew members teaching Jamaican dance moves and there were about 6 of us that attended. They need to post things, so guests know what's going on in the evening (which wasn't much) at the Zilara Resort. All the shows, etc. are at the shared Ziva property next door. The stocking of coffee and water in our room was never completely stocked, but a simple call to the operator and they would have it sent down immediately.All in all it was a great sister get away and we look forward to returning again. There were no bugs and it was definitely spotless.
Our family of 8 traveled 12/20-12/28 and had an unbelievable experience. We loved the food, the drinks, and the spectacular butler service. Ricardo you rock. Our guys placed Grandma's favorite Jack Daniels in the room so that she could have a little drink while she readied for dinner each evening. Bourbon is not generally stocked in the room bu they made it happen. Grandma is 89! The beach and service was unparalleled. Highly recommend Hyatt Zilara in Montego Bay. Our previous experience at Hyatt ZIlara in Cancun was nice but this place is magnificent. The guys loved the golf too! Thank You . We will be back.
I had a great time on my honeymoon the staff made our stay very enjoyable. When my husband and I were poolside Winston and Brandon did a great job at making sure we were taken care of. When we visited the horizons food bar by the pool Anthony, Ryan and Michelle always made sure we had a good time and got exactly what we asked for. We also always had a great time at breakfast at the choicez restaurant on about our 3rd day the staff knew where we would like to sit and would give us a seat in that area and would attend to our every need. The bar located in the zilara lobby always prepared drinks to my liking. The concierge was very helpful throughout the entire visit. Overall the staff was amazing!!! I truly felt that it was a priority for all of the staff that my husband and I have the best stay possible. I would definitely visit this resort again it felt like home!
If you want a relaxing vacation with staff greeting you with a smile and amazing food you came to the right place. From start to finish there was never one bad moment on this trip. We felt safe rooms were very clean and the staff was like family. Food is amaZing even for us New Yorkers.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch and Dinner daily
- Snacks available at lounges and bars
- 24-hour room service
- Unlimited alcoholic and non-alcoholic beverages
- Non-motorized water sports
- Outdoor tennis
- Beach volleyball
- Unique daily and nightly activities
- Live performances, music and shows
- Beach chairs, pool chairs and towels
- Pool and beach waiter service
- Basic Wi-Fi internet access
- Exchange privileges including restaurants and facilities at sister resort Hyatt Ziva Rose Hall (within complex)
- 234 suites
- 9 Restaurants
- 9 Bars
- Fitness center
- Tennis court
- Beauty salon
- Car rental
- Currency exchange
- Laundry and dry-cleaning
- Medical services
- Gift shop
- WiFi access
- Meeting facilities - 40,000 sq ft of meeting, event and reception spaces featuring breakout rooms and ballroom
- King size bed or 2 Double beds
- Handcrafted furniture
- Bathrooms with shower and double whirlpool tub
- Bathrobes and slippers
- Iron and ironing board
- Hair dryer
- Air conditioning and ceiling fan
- Refreshment center stocked daily with water, beer and soft drinks
- LCD satellite TV
- Alarm clock with MP3 player dock
- DVD/CD player
- Work desk with desktop lamp
- Furnished terrace
- Occupancy : 2 adults
Resort Location Map
Hyatt Zilara Rose HallMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall Road, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.