Hyatt Zilara Rose Hall
- What's Included
- All Inclusive Features
The staff who work here are all so friendly and helpful. I won't remember all of their names but O'shane and Oshane and Tafare and Anthony were all awesome. Gloria and Shamara too. The rooms were beautiful and the room staff did a great job and were lovely. Michael at Horizons was very welcoming and helpful. Food was very good and plentiful. The only complaint was that the hot tubs are cold. It rained every day and we still had a great time!
My overall stay was great! The customer service was the best I've had. The staff were friendly, spoke, and smiled. There was something to do all parts of the day. The food not so good but hey, I can take that for the experience I with!
Hyatt Zilara was true luxury. Hotel rooms were very plush and clean and staff was FANTASTIC. Everyone was consistently polite and friendly and tended to our every need. Concierge recommended a private driver for our excursion and she was amazing. NICHOLE LITTLE. Highly recommended and you will save money booking her to drive you and pay for your excursions THERE, rather than at the hotel where you will pay a premium.
We loved our stay! We were in building (1) on the adult side which is one of the older buildings but they have done a lovely job with the renovation. We were on the top floor which offered great views of the resort and ocean. This was our first experience with an all-inclusive resort and we think we were totally spoiled! Everything is included and the staff is awesome! There were a few times that the service was a little slow but that is to be expected. Loved the range of restaurant options and themes! If considering booking the hotel keep in mind that most of the restaurants are on the kid friendly side but I think the best restaurant is on the Zilara side (the one closest to the lobby). Enjoyed all of the activities and the beach was amazing! Would definitely return! Only thing I would recommend is that the swim-up rooms on the first floor need an umbrella. We were considering booking this room when planning our vacation and really glad we did not because there was no shade cover for those rooms and we would not have been able to enjoy that. All of our experiences were amazing!
We visited this resort for 10 Days with our best friends, it started off with being placed in a room below a room where construction was going on and put up with it for 2 days. Our friends showed up a day later and were placed in the room right next to it. We requested to be moved and our request was immediately met by the lovely Ms.Kaye we were upgraded to a beautiful junior suite in the main building top floor. The view was outstanding, all of the staff were friendly. Rayon at the food bar by the beach remembered our names, Carla who made our drinks to our specifications, the ladies at the coffee bar inside the lobby we always friendly and smiling, The best restaurant was the Italian restaurant, then Japanese where the chef/entertainer Marlon was outstanding, the French was okay and the Brazilian well the only part of this restaurant that was good was the salad bar, the meat was tough and over cooked, the buffet on the Ziva side was good for breakfast. We also had two butlers Darwin and Ricardo who were both outstanding. I would highly recommend this resort. We did the Bumpkin river tubing well worth the money awesome guides Omar (aka History) and Lloyd ( aka Slughead) made the experience so enjoyable and comfortable we all enjoyed the day with these two great guides!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch and Dinner daily
- Snacks available at lounges and bars
- 24-hour room service
- Unlimited alcoholic and non-alcoholic beverages
- Non-motorized water sports
- Outdoor tennis
- Beach volleyball
- Unique daily and nightly activities
- Live performances, music and shows
- Beach chairs, pool chairs and towels
- Pool and beach waiter service
- Basic Wi-Fi internet access
- Exchange privileges including restaurants and facilities at sister resort Hyatt Ziva Rose Hall (within complex)
- 234 suites
- 9 Restaurants
- 9 Bars
- Fitness center
- Tennis court
- Beauty salon
- Car rental
- Currency exchange
- Laundry and dry-cleaning
- Medical services
- Gift shop
- WiFi access
- Meeting facilities - 40,000 sq ft of meeting, event and reception spaces featuring breakout rooms and ballroom
- King size bed or 2 Double beds
- Handcrafted furniture
- Bathrooms with shower and double whirlpool tub
- Bathrobes and slippers
- Iron and ironing board
- Hair dryer
- Air conditioning and ceiling fan
- Refreshment center stocked daily with water, beer and soft drinks
- LCD satellite TV
- Alarm clock with MP3 player dock
- DVD/CD player
- Work desk with desktop lamp
- Furnished terrace
- Occupancy : 2 adults
Resort Location Map
Hyatt Zilara Rose HallMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall Road, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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