Hyatt Zilara Rose Hall
- What's Included
- All Inclusive Features
We stayed at this hotel for my girlfriend's 40th birthday trip. If it is in your budget, I highly recommend the swim-up rooms! The room was modern and extremely spacious and we loved having the swim option when we got rained out at the pool. They have a great juice/coffee cafe and the bar off the main lobby in the sports bar was by far the best. The pizza station and jerk grill hut during the day was beyond amazing!!As for the bad, the spa is absolutely laughable for the price. I understand that they are in the process of building a new one and that is great, but to pay what we paid only to be in the treatment room and hear the landscapers mowing throughout our service was a waste of money. Also, it baffled us that the entertainment department hasn't updated their play list for the adults only pool. Every single person that we met wanted the music to be changed, we get that we are in Jamaica but everyone loves a mixture every now and then. The crazy part is the family friendly side was playing what we wanted...And finally, I definitely agree that it is odd that all restaurants are on the family friendly side so you really aren't having an adults only experience when you dine next to a family of cranky toddlers. Overall, outside of the aforementioned hiccups we enjoyed ourselves and would probably come back with our kids.
We stayed at the resort on the down season (hurricain season) it was overall in every aspect amazing and even though I feared the weather might not be the best, it was very hot, with rain 3 outta the 7 days and only lasted for 20 mins or less. To be honest with the heat, the rain was welcomed! From the minute we departed our plane to the minute we were dropped back off at the airport. The staff was accommodating, polite, friendly and quick. My husband and I were generous with tips, which likely helped, but I heard horror stories from other people visiting Jamaica ( never this resort) that the food was bad, the service was slow, and overall not impressed. We did NOT have a problem with any of the above. Bar staff was quick, and always remembered us. Food was amazing. Room was clean and roomy. Balcony was large with outdoor couch. All open restaurants served delicious food. If your considering this resort, I highly recommend it and will return.
Hospitality at its best 😘🇯🇲 respect. Taxi/cab service to go to town was very expensive. Average of $40 per hr.Locals price gauging tourist not a smart idea . The local are going to eventually limit tourist to the resort
5 star Resort is an absolute understatement! From beginning to end this was a dream come true! I was greeted at the airport with top of the line service. The way they insure security and safety is so on point. The drivers even insure your safety, along with history of the island. The staff will welcome you with such warmth! I mean I can go on forever about this Resort! It's a must have! Must visit! Must see in my book!
We had a fabulous time at the Hyatt Zilara in Jamaica. My husband and I needed a getaway that was relaxing and fun--this fit the expectation perfectly. The rooms were wonderful, the pool was gorgeous, the beach was clean, and the restaurants were great. It was our first time doing an all-inclusive and I'd definitely try it again when we need a relaxing trip. The nice part about going in the off season was that there weren't too many people staying at the hotel--we were able to get the lawn chairs we wanted, we never had to wait to be seated at a restaurant, and the staff was super attentive. The food was fresh and the wait staff was so accommodating. I would like to especially thank Kadesha in Urban Heatz (breakfast every morning was something we looked forward to with you as our waitress) and Rayon at Horizon. Thank you so much for all of your hospitality, Hyatt!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch and Dinner daily
- Snacks available at lounges and bars
- 24-hour room service
- Unlimited alcoholic and non-alcoholic beverages
- Non-motorized water sports
- Outdoor tennis
- Beach volleyball
- Unique daily and nightly activities
- Live performances, music and shows
- Beach chairs, pool chairs and towels
- Pool and beach waiter service
- Basic Wi-Fi internet access
- Exchange privileges including restaurants and facilities at sister resort Hyatt Ziva Rose Hall (within complex)
- 234 suites
- 9 Restaurants
- 9 Bars
- Fitness center
- Tennis court
- Beauty salon
- Car rental
- Currency exchange
- Laundry and dry-cleaning
- Medical services
- Gift shop
- WiFi access
- Meeting facilities - 40,000 sq ft of meeting, event and reception spaces featuring breakout rooms and ballroom
- King size bed or 2 Double beds
- Handcrafted furniture
- Bathrooms with shower and double whirlpool tub
- Bathrobes and slippers
- Iron and ironing board
- Hair dryer
- Air conditioning and ceiling fan
- Refreshment center stocked daily with water, beer and soft drinks
- LCD satellite TV
- Alarm clock with MP3 player dock
- DVD/CD player
- Work desk with desktop lamp
- Furnished terrace
- Occupancy : 2 adults
Resort Location Map
Hyatt Zilara Rose HallMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall Road, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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