Hyatt Zilara Rose Hall
- What's Included
- All Inclusive Features
Checked into my room to find that the room was musky and very hot. Relocated to another room the following day and it was no better; room was still musky, the AC didnt work, they had to send an AC technician which didn't help either. Checked out early, never going back.
The resort was conveniently located 10-15min from Montego Bay airport. The grounds were gorgeous. The adults only side was a perfect getaway from the sounds of children. The resort never seemed crowded or busy. Tons of different restaurants to chose from on site. Never had to wait or make reservations. We loved the pool and never had to search for a waitress as they were constantly checking on us. Our hotel room was quiet and beds were comfortable. Never had any shortage of hot water. We our already talking about returning with our husbands and families.
This is the best vacation I've ever had. We were there in August, so it was relatively empty and quiet, but the weather was great and we never had to wait for a table at a restaurant. The staff was wonderful, the resort was gorgeous, the beach was really nice, and the food was fantastic. Practically perfect! We plan on returning with our kids to stay in the neighboring family resort.
We just returned from the Hyatt Zilara a couple of days ago. We stayed 6 nights and were very pleased with the accommodations. The room was beautiful and spacious. We had a view of the pool area and the ocean. It got a little loud at night if there was something going on in the lobby but it usually got quiet by 11:00 p.m. The restaurants were nice. The food was good. The staff were all very friendly. Most of the restaurants are on the Ziva side so it's a little bit of a walk. The grill down by the pool had nachos, burgers, and pizzas. The nachos were good. Rayon makes a great chicken burger! The Jamaican Rootz restaurant had some good authentic Jamaican food. The Calypso had seafood and steaks. My husband wanted fried shrimp and even though that wasn't on the menu, they made it special for him. I don't eat seafood and the steak was really good. The Brazilian restaurant was very good. Lots of meat. The Choicez buffet restaurant was good but we had to wait in line to sit down a few times. The Zilara lobby had a place where you could get smoothies, coffee and pastries int he morning. Delicious! They also had cookies and cakes in the afternoon. There was a place over at the Ziva called Sweet Bitez that had chococate, ice cream and cookies. There's also a Jerk Chicken place by the Ziva pool that was really good too. The beach is not real big and pretty rocky. We stayed at the Ziva beach most of the time. If you're looking for a place where you can walk down the beach for miles, this is not the place. Most people hung out at the pool. The Zilara pool had some "adult games" that I wasn't real thrilled about so we tried to stay down by the beach where it was quiet. We took a free catamaran ride (takes about 20 minutes). We didn't know about this until another guest told us. We went to rest and relax and this was the perfect place to do that.
Came here for my 40th bday! Everything was perfect. The resort is so beautiful! The staff are very very nice, attentive,always had a smile and never said no to any of our request. The rooms are nice and spacious. We had been upgraded to a butler suite because of a booking error that was taking care immediately. Even though all of the staff are great I have to give a special special thanks to Antonio who made sure we were safe on our night out on the town. Winston the butler who made my bday extra speical along with Stephen, and Martin best drinks at the swim up bar.I could go on and on but you will have to see for yourself.P.S. As I had researched this Resort and knew how it worked😁. I didn't have an issue walking to the Ziva side for more activities or places to eat you will need it lol. And kids were not a problem didn't really see or pay any attention to them and we took in both sides of the resort. So don't let this stop you from seeing this place!Life and fun is what you make it!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch and Dinner daily
- Snacks available at lounges and bars
- 24-hour room service
- Unlimited alcoholic and non-alcoholic beverages
- Non-motorized water sports
- Outdoor tennis
- Beach volleyball
- Unique daily and nightly activities
- Live performances, music and shows
- Beach chairs, pool chairs and towels
- Pool and beach waiter service
- Basic Wi-Fi internet access
- Exchange privileges including restaurants and facilities at sister resort Hyatt Ziva Rose Hall (within complex)
- 234 suites
- 9 Restaurants
- 9 Bars
- Fitness center
- Tennis court
- Beauty salon
- Car rental
- Currency exchange
- Laundry and dry-cleaning
- Medical services
- Gift shop
- WiFi access
- Meeting facilities - 40,000 sq ft of meeting, event and reception spaces featuring breakout rooms and ballroom
- King size bed or 2 Double beds
- Handcrafted furniture
- Bathrooms with shower and double whirlpool tub
- Bathrobes and slippers
- Iron and ironing board
- Hair dryer
- Air conditioning and ceiling fan
- Refreshment center stocked daily with water, beer and soft drinks
- LCD satellite TV
- Alarm clock with MP3 player dock
- DVD/CD player
- Work desk with desktop lamp
- Furnished terrace
- Occupancy : 2 adults
Resort Location Map
Hyatt Zilara Rose HallMontego Bay,Jamaica
- Hotel Contacts
- Extra Info
Rose Hall Road, Rose Hall, Montego Bay Jamaica
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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